Richmond Sushi is best known for its all you can eat menu. All you can eat bargains to be had after 11am during lunch and late night after 9:30pm.
For the price, Richmond Sushi offers decent food. You don't eat here expecting Tojo-quality food, which some reviewers appear to do. Still, for inexpensive and tasty Japanese, Richmond Sushi is hard to beat.
At first, I thought Richmond sushi would be the sushi that represented Richmond. Let it now be known that the name does not make the place better. These guys are good, then get bad the next visit. Since I believe in second chances, I decide to give another few tries and they're all pretty decent. Then downhill again. I don't go to Richmond Sushi anymore because I've found some place better but it isn't as bad as some say. The food is about the same quality as any other AYCE restaurant and there's nothing really wrong with the service. Sometimes they're slow but only because they've got too few people handling too many tables. Sometimes, they have 3 or 4 men handling over 15 tables. The PROBLEM is that they all want to deliver food, and nobody wants to check up on the customers. Decent place, but I've moved on =)
I honestly think that food-wise, this is one of the better All You Can Eat Sushi places. Although they mess up orders sometimes, it's not a big deal. They have a big selection. However, I had a terrible experience here that I cannot forgive them for.
My family and I were going to go here for my sister's birthday. We had reserved a booth ahead of time for 7pm. When we went there, they gave us a tiny table at the very front (closest to the door). We said that we had reserved a booth. It was even noted in their reservation book that we were to get a booth. They said that they had no booths available. When we asked for an explanation, the manager (or head waitress, I don't know) said that they were open before 7pm, that they had customers who came in before 7pm who wanted the booth, and that's why we don't get the booth. Despite arguing that we had a reservation for a booth for 7pm, she told us to take the small table, or go somewhere else. So we left and went to Tokyo Ichiban instead, where they service staff was very nice to us.
I will never be going to Richmond Sushi again. Not because they gave away our reserved booth, but because of their take it or leave it attitude. I realize that they were busy, but that is no reason to brush us off.
This place always gave me the impression it caters to anyone who has no knowledge of anything Japanese.
Took a while to get seated for just 2 people. Once seated, the servers just left the menus on our table and walked off, acting all busy. When we were ready to order, we waved down a guy holding a pda. He didn't even bother looking at me while I was giving him my order. Instead, his eyes wandered off in all direction (probably to check if other tables needed attention). I felt great pressure from him when I made a pause looking for the item in the long menu. He gave me this impatient look, as if I was wasting his time. The food came pretty fast and no clear mistakes on the order. However, after finish eating the second round of food, one guy came over and asked if we were done. They were clearly rushing us out the door. I told him I still wanted to order more food, and he took my order. As we were finishing up, I noticed a couple of waiters had crowded up behind me. Just as I thought, as we got up and were about to leave, they raided the table and quickly set it up for the next group.
Beside a couple of big sake signs and lanterns with random Kanji written on them, I didn't find anything remotely Japanese with this place. It was noisy and felt quite cheesy.
The food came very quickly, so quick that it made me suspect they were pre-made or even *gasp* pre-heated! The taste was ok, but everything seems to be warm, even food that are supposed to be cold. Afterall, it's AYCE, don't expect so much in terms of quality.
My sister later told me, she saw a kitchen staff there used the same knife to cut raw and cooked food. She never went back, and neither will I.
Since highschool, me and a group of friends have been going here almost every friday or saturday night... religiously!!!! We go there because they have great food, good service and are able to accomodate large groups. Everything from their sushi, to their tempura to their short ribs are amazing.... and consistant.. We have tried many other restaurants but none have been as consistant at RS!
The place isn't all that nice but for some reason, there's always a lot of people, specially on the weekend. The food is pretty good. The service is ok. There's not a lot of parking so you'll either have to park on the other side of the plaza or wait for a few minutes. It's pretty pricey here too, hence the title of this review.
I've been there a few times, and I've never been overly impressed with their service or the way they treat their customers. They're very rude sometimes. The food is okay. It's filling, and it's decent.
I was in the area and my friends wanted to have sushi. Based on that whim, somebody said "Richmond Sushi!". Since nobody had an objection (I myself haven't been there before), we went there and arrived just before noon.
When we got there (group of 4), we were told there was no table available but was given the option to sit at the bar. Since we were hungry, we didn't mind... (more on this below). So, we were seated, given the menu and started to order after a couple of minutes.
We ordered the usual suspects of a sushi AYCE, including some items you don't usually find, like fried scallops (tasted OK, though a waste of scallops), scallop roll (OK, though almost at room temperature) and spare ribs (again, OK). As for the usual suspects (California roll, motoyaki, chicken karrage, chicken teriyaki, miso soup, et al) were usually OK in a general sense, though with some small issues. Things that could be piping hot (teriyaki chicken, motoyaki), were room temperature. Likewise, items that could be "cold" (rolls, sushi, et al), were, again, room temperature. As another reviewer mentioned, this most probably means they were pre-made and just waiting for people to order.
Service was OK. Dishes were remove soon after we finished them and then they asked us if we wanted to order anything else. Most of the dishes took a while to arrive at the bar; and one item was "lost" in the queue. What puzzles me is that, if items were pre-made (otherwise, how they could be "room temperature"?), why it takes so long?
Ambiance, well, not much to talk about. We found out the hard way it is not a good idea to be seated in the bar as the people waiting for a table kept looking at us, almost drooling. Not fun...
Overall, it is a slightly above average AYCE sushi place (that does not mean much, though). I might go there if my friends want to go; however, it is unlikely I would be the one making the suggestion.
I read a few reviews here a few nights ago and decided to give it a try with my dad. We went there at about 9:30, and they took names down for the late night menu crowd. I thought it was quite professional of them having this type of system so it gives their employees a break, and it shows to me that they're taking their jobs seriously. Although the food is about average "all you can eat" quality, their service was well better than others! We had only one waitress in our area and she kept asking for tea refill and if we wanted to order more. As well, I noticed that for our seating area there are 2 servers that serves the food so thei waitress wouldn't have to work so hard. Food = okay. Service = well beyond any other all you can eat places i've been to
Myself and a few friends went here for lunch on a Saturday afternoon and before we were asked how many in our party one of the managers thought my cellphone was some type of firearm which was pretty funny. Another manager liked my brother's Guns and Roses shirt and started to sing Welcome to the Jungle, wow good times.
The food here was excellent although when my brother wanted to order a BC roll the waiter was honest gave us all a strange look and said "you don't want that, very bad" Hey if a guy who works there and says something is bad I ain't gonna eat it.
Service was very fast and they use PDA's to run things more effeciantley even though they forgot a few things but even then it was fine.
Only hard part was what to order because of all the choices, my only negative thing was the Spicy Chicken Roll. The chili sauce they put on it bore a hole into my stomach.
The place is poorly decorated and the furniture sub par. My date requested sushi. The food was adequate but the menu is boring. Waitress was probably tired and it was only late afternoon, judging by the lack of enthusiasm she served us.
Overall the place looked dirty and neglected. Price is right and they have you on your way so you can start your night.
Of the 3 "Top Gun" ayce sushi restaurants (Kingsway Sushi in Burnaby, Top Gun Sushi in New West, and Richmond Sushi in Richmond), I found Richmond Sushi to be my favorite because of the far larger variation in dishes.
The food is fine; it meets the expectations I have for an ayce sushi restaurant, minus this: WHY are the bbq beef short ribs ALWAYS so salty? I've never had a problem with anything else, but it makes me wonder if the cooks are even looking at what they're making.
On occasion you'll get the grumpy older lady taking your order, and you can tell she REALLY hates working there. But otherwise, the service is FANTASTIC. The boss is really friendly, visits your table if he recognizes your face, and makes a lot of small talk. :)
I'm not a fan of Top Gun Group's pricing for their 3 restaurants-- $29.95 for a "deluxe" menu which includes a few more sashimi items, a few robata items and 4-5 more rolls that aren't on their $21.95 dinner menu, but I really don't think it's worth the money. HOWEVER, their Late Night menu is a total steal. I'm usually there during lunch or dinner, and I've done the Late Night menu once, and as far as I can remember, it was $11.95-$13.95. It mimicked the lunch menu plus a few dinner items, and for the price, you can't go wrong.
So I am not normally one for oriental cuisine preferring more refined dishes and gourmet food and wine but this lady I was meeting was craving oriental sushi and so I met her there as it ws near our hotel.
Well it was a all you can eat joint serving fish and sushi and some salad. The joint wasnt worth orderng wine at but we were gonna have some later so no big deal. We wertreated to several house rolls and were out of there in 30 minutes so kudos for speed but gee there was no service. That's typical, isn't it? Not a big fan of course but hey the ladies like it. Dont know what it is wether wife, lady friends or what, but at least it isn't expensive. I figure I paid $35 for two
I've enjoyed coming here for years with friends or with the hubby, or with friends and the hubby. It has an excellent vibe at night and it's usually very clean. if you go for the AYCE after 9 everyone at the table must order it. It really is a bargain at $15 a person.
They have almost every mainstream Japanese food imaginable from Terriyaki to Sushi to tempura and the food is always solid. My favorite is sitting at the bar and watching them making and plating the food. Enjoy with a pitcher of beer or even a Mai Tai. Leave very full and satisfied.
Don't miss this place. The deal is even better at lunch.
I have been eating at this place since i was little. I remember eating here at least 4-5 times a month. But, the standards have been going down. Before, you could get a plate of ginger for free. Now, they charge 75 cents for it? We pay to eat all you can eat.. but we can't get ginger.
Also, if you order food, for example 5 miso soups, they only give you 3. They also don't always serve you the amount of food you order.
Overall, it was very disappointing.
went there on a weekend. Place was quite busy, had to wait about 10 minutes. I found cheaper priced menu to be quite bare compared to other all you can eat places. The expensive menu had a lot more stuff, but was also quite expensive in all you can eat standards. I of course, ordered all the expensive items I could, geoduck, stuff like that. The food was so so, I think I could've eaten at a regular japanese restaurant for maybe not so expensive stuff, but the overall food quality would've been better.
I think Richmond Sushi is great for lunch or a late night dinner. The price is decent and food isn't too shabby either.
For people who complain about warm sushi, have you ever made it before? Sometimes there isn't time to wait for the rice to cool down. And it sucks that some of you have had some bad food, but it happens.
I think people should try it because I've been there so many times and have yet to had bad food or service.
amazing. very clean, fast service, and very fresh food. all cooked well, and very nice displayed on the plates. i would recommend it to all. very nicely decorated, depending on what holiday is. an all you can eat worth the money. lots of free parking. even the washrooms are extremelly clean, with plastic covers on the seats.
I wouldn't recommend this restaurant if it was the last all you can eat japanese restaurant on earth.
The service is terrible, it seems as though that they only care about is the seat turnover rate.
The food is not too apetitizing, all the items are pre-made ahead of time in large quantities. (therefore, just sits there until someone decides to order the item)
I don't understand why there is always a long line up to get into this restaurant. There is nothing good to look forward to.
I used to be a regular for all you can eat sushi at Richmond sushi. There used to be long lineups and loads of people waiting just to get in to have all you can eat sushi. The food since has gotten worse. The bbq items are dry and overcooked. The sushi rolls fall apart and the service nowadays are terrible. No smiles from the staff and a very long wait for the drinks. Richmond Sushi better get the act together as competition in Richmond for all you can eat sushi has risen. I don't really come here anymore unless I have to and I wouldn't recommend it. There are other all you can eat Japanese restaurants in town.