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3
  • Food3
  • Service2.5
  • Value3
  • Ambiance2.5
  • Reviews90

Richmond Sushi

8388 Capstan Way, #1488
Richmond, BC V6X4A7
Tel: (604) 207-7799
  • Cuisine: Japanese, Sushi
  • Price: $$ ($15 - $30)
  • Meals: Lunch, Dinner, Buffet
  • Richmond Sushi is best known for its all you can eat menu. All you can eat bargains to be had after 11am during lunch and late night after 9:30pm.

Reviews

Displaying 21 - 40 of 90 Reviews FoundSort: Useful | Helpful | Reviews | Date
Worst 'All You Can Eat I've' been to
By Killer of Steveston, Richmond (1 Review)
Submitted Wednesday, July 18, 2007 - 7:41pm [Dine in]

My friends and I go to All you can eat sushi frequently and decided that we were sick of Sui Sha Ya (Not that great either but way better than this place) so I went with just one friend to scope out Richmond Sushi. It was a painful experience.

The Service is what ruined the place for us. It was not busy at all. There was about 15 people tops, using maybe 5 tables, including my friend and I. We too had to flag someone down before they would take our order. Which with AYCE I think is stupid because at all the other AYCE places I've gone to they give you a sheet and a pencil to increase efficiency. Anyways we ordered tons of food covering hot and cold foods.

10 minutes later we each get a miso soup so we figured our food would start coming now. Well nothing came after that. We waited another 15 minutes and still nothing so we asked somebody and they just quickly said 'Yeah it's coming' and walked off. Another 20 minutes pass with no food, and this is the icing on the cake, our server comes back with her notepad and says "Are you ready to order now?" We tried to explain that we already ordered a long time ago and only one item came but she just kept saying things like "No order. I give you new order" in broken english so we reluctantly order the same damn thing again. And then we had to wait another 10 for THAT food to come. It finnally comes and by this time we've waited almost an hour for our damn food to come and being that they have a 1.5 hour time limit we only had 30 minutes before they kicked us out. So by the time we had eaten that food they wouldn't let us order any more so we went to pay for it and they make us wait again for another 10 minutes before we get the stupid bill!

All in all it was the worst service I've ever gotten in any kind of restaurant. And I remind you, it was not busy. The entire time we were there they were at about %10 of their capacity. I never went back again.

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Overall, good
By 23days of Richmond (7 Reviews)
Submitted Saturday, October 7, 2006 - 11:47pm [Dine in]

Richmond Sushi is probably the place I usually go for AYCE. I like their Deluxe Dinner Menu because it has a lot of variety compared to other places.

Their service is also very friendly, and funny. However, they do frequently mix up orders especially on busy days like evening weekends. You might end up getting the neighbour tables' orders and vice versa. If you go on weekends, also book reservations because it's very busy if you go there without reservations. From my experience, the food also seemed better on week nights.

Their pop is also a good deal, not expensive and big cup.

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Gross.....
By melly of Kitsilano (26 Reviews)
Submitted Tuesday, August 3, 2010 - 4:35pm [Dine in]

I used to frequent this place back when I lived in Richmond. I must agree that their late night AYCE is a good way of filling up with out emptying out your wallet. However, my hubby and I decided to visit this place again the other night and I must say that the ambiance alone is enough to make me not want to go back. I don't think much has changed with the restaurant in the last few years, but having been exposed to better quality sushi (ie. Iki Sushi), I can't justify going back to this place.

We had the Deluxe All You Can Eat and with HST and tip, our bill was $70. For that amount of money, my husband and I could have had better sushi somewhere else where the service and ambiance is top notch. We were seated next to the bar and we can see them cleaning their bar glasses and such, and they also had a cart full of dirty dishes right in front of the bar. I don't know about the rest of the patrons, but when I am eating (especially raw fish), I don't exactly want to see servers cleaning bar ware as well as having dirty dishes and food waste staring at me. The place just feels outright dirty and just not the right place for me.

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A little pricey
By ssnissan of Vancouver (21 Reviews)
Submitted Monday, August 17, 2009 - 5:34pm [Dine in]

Went a couple of times recently. Apparently they are under new management. 4 of us went on a Friday night and they were kinda busy. Food was better than before but I can't say the same for their service though. We had the all you can eat deluxe. Honestly I thought it was a little pricey for the kind of food they were serving us. Wouldn't be going back any time soon.

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kinda like fried chicken
By dai_lo of Yaletown, Vancouver (26 Reviews)
Submitted Friday, February 13, 2009 - 8:31am [Dine in]

eating here is kinda like fried chicken - the 1st bite is good and then it's all downhill from there. as a matter fact - it is difficult to discern the delicate tastes that truly good sushi embarks. there's also the likelihood of OVER-consumption.

and again - like "fried chicken" is best enjoyed in moderation. good to go with guys with large appetites and small tastebuds

best sushi is prepared by Japanese sushi chefs and not made "ice-cube" style but hey it's AYCE

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Overpriced bad quality food
By bart_weisser of Vancouver (22 Reviews)
Submitted Sunday, February 17, 2008 - 8:58pm [Dine in]

We went to Richmond sushi for an all you can eat sushi. We found the menu a little pricey, and selection rather limited, compared to other similar outlets, but we decided to give it a try.

We found that the ingredients were not at all fresh. Chopped scallops tasted more like herring, the tempura was reheated from a microwave, and most of the hot food items we ordered were lukewarm at best. We didn't not order so much, but we felt very uncomfortable after the meal.

Considering this is the "de facto" home of the all you can eat sushi, we were very dissapointed by the overall experience.

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service and food has been sliding?
By farahfoods of surrey (25 Reviews)
Submitted Saturday, September 22, 2007 - 8:07pm [Dine in]

Think I agree with some of the recent reviews about this place falling out of favour?
I can say it's always busy and food is always fast and never worse than decent but service can be shotty and the menu's seem to have changed with three price options and only the most expensive choice have a huge range of choices.
When we're looking for all-you-can-eat sushi Shabusen is te number one choice and Richmond Sushi seems to be the alternative when Shabusen is full or when we're close by in Richmond and time is tight.

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Consider Me Impressed
By sexycombover of Richmond, BC (15 Reviews)
Submitted Monday, July 11, 2011 - 9:42am [Dine in]

Although, as mentioned in the previous , the price for the deluxe menu is quite expensive for an AYCE place, I thought it was worth it.

This is the only AYCE place I know that has torched sushi, which I love, and is normally a lot more expensive if you order it a la carte in other japanese restaurants. Their hamachi was good. The fish was generally fresh.

Oh, and the best AYCE oyster motoyaki I've had in years.

Most things are a bit standard, but like I said, I enjoyed the torched sushi option a lot.

Seating was comfortable (sometimes AYCE places cram you into small stalls)

The service was a bit of a let-down though, as they forgot half our order and when we asked them, they ended up sending us doubles of what we wanted--this happens at most AYCEs though, so I guess it's not an exclusive flaw.

Overall, I enjoyed it and will likely come again, if not just for the torched sushi.

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WORST Service EVER!
By ishneka of Vancouver (10 Reviews)
Submitted Monday, February 28, 2011 - 9:38pm [Dine in]

We went as a group of 5 to this restaurant on a Sunday night for the All You Can Eat Menu, and I have honestly never, ever seen such horrible service before. The waitresses were rude and the food was flavourless, except for the red bean roll and the mango pudding (which are both desserts). The sushi rolls were plain, the tempura were super oily. I ordered a vegetable stir-fry which was jus cabbage that was very oily. When we were being seated, a waitress from behind rudely said, "excuse me." After we ordered the dessert, we waited for quite some time, before another waitress came by and asked if there was anything else. We said we'd like the bill, and we asked if the dessert was coming. And she rudely said "Yes, it will come." We waited some more, our bills came with three out of the 5 dessert dishes and we had to remind the waitress once again. I still get a bad taste in my mouth when I remember Richmond Sushi. I won't recommend this place to anyone.

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One of the original AYCE
By mhder of vancouver (14 Reviews)
Submitted Sunday, April 5, 2009 - 5:38pm [Dine in]

I've hated all you can eat but have lately started checking some of them out because their menus have been improving. This was one. I was surprised to find hamachi and geoduck on the menu so already this place gets one plus from me. They have recently added aburi which is a nice touch. Problems? Well I have seen a cockroach there but that's probably the same for all restaurants.
Cooked food.. Well some people complain about how long it takes for cooked food to arrive (Ninkazu for example), well there is a reason.. Here it takes a minute or two. It's usually lukewarm and soggy. I wish they would at least re-fry some foods but they don't. Seems like they microwave it or have it sitting under a heat lamp. When I went to another AYCE I partially burnt myself thinking it was going to be Richmond sushi-ish temperature. Anyhow, they took some fried things off their menu and when we inquired about it, they told me it was because it doesn't keep for more than 5 minutes in good quality. I wanted to tell them " then don't cook it so long ahead." but I didn't. I've also seen them (when I sat at the bar) keep their rolled sushi on the counter top (on huge trays) for almost 2 hours with refrigerating. Mass producing for AYCE is normal and I understand it but they should be a bit more careful when it comes to things like that.
Go for their premium items but don't expect much from the other stuff.

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Decent AYCE
By EatFood of Burnaby (11 Reviews)
Submitted Thursday, March 19, 2009 - 8:47pm [Dine in]

I went there with three other people for lunch on a Saturday after they reopened for renovations...it was hard to notice any changes at all. It was quite busy so we had to wait for about 15 minutes before we got a seat.

I've been there in the past and not much has changed quality wise. The menu items are different from what I remember (ex. no chicken knees!!). It's all you can eat so you can't expect the greatest food. Comparing it with other AYCE places, it's about average. I'm guessing some stuff is cooked before hand as some things we ordered were lukewarm.

Service wasn't too bad considering how busy they where. Overall I'd go back but there are plenty of other AYCE places around that one doesn't have to go out of their way just to eat sushi here

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Good Food, Decent Decor but TERRIBLE service
By lush0000 of Vancouver (19 Reviews)
Submitted Tuesday, March 10, 2009 - 9:57pm [Dine in]

I've been here about 5 times, usually with a bigger group, and I've tried the Lunch AYCE, the Dinner AYCE and the latenight AYCE as well.....so I think I've gotten a good measure of the restuarant on many different occasions.

Food: the food is pretty fresh and well-made for a AYCE restaurant, no complaints here. Except the seafood/oyster motoyaki is mostly cream/cheese, not seafood. The sashimi is cut a little thin, but the chicken wings, beef ribs and spicy scallop rolls are great.

Service: this is where my biggest complaint lies. I understand this is a busy asian restaurant, and that many servers may not be able to fluently speak English, but the food comes so slow! Also, beware, it doesn't matter how many orders you specify, you get what they WANT to give you... we placed 10 orders for nigiri THREE times since it never came, and we received 2 by the end of the night, despite the fact we asked our waitress FOUR times. I noticed they always give you less of the sashimi/nigiri/meat and more of the noodles or miso soup (I guess to fill you up with cheaper starch and get you to leave?)

The wait staff is quick but can often be extremely rude and cuts people off mid-sentence, or just walks away if they don't feel like listening to you. Furthermore, either they or the kitchen is slow in producing the food (if they make some of your orders at all), as well as reluctant to give you more of those paper slips for the order (I guess hoping that you will give up and leave?)

Also, I've had waitstaff DEMAND a tip from us (we were trying to figure out how much to give)... that made us so angry that we didn't want to leave any, but to be honest the woman looked like she was going to hit us with the teapot if we dared to leave so we put some down....

Value: it's good value if you only count the money and food. You might almost have a heart attack from anger at the service, though.

Ambiance: surprisingly clean and bright for a AYCE restaurant. Most corners seem clean and the utensils dont look too old.

Overall: It's an alright place to go with friends if you want some cheap food, but be prepared to be VERY PATIENT.

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Great late night AYCE joint.
By roferg69 of Kerrisdale, Vancouver (14 Reviews)
Submitted Thursday, September 4, 2008 - 6:55pm [Dine in]

We tried Richmond Sushi for their late night AYCE and were really pleasantly surprised. The restaurant itself was huge - even though we arrived right when late night started and there was a lot of parties ahead of us, we were seated within 10 minutes.

The service was - shocking for an AYCE place - friendly and attentive! We ended up dealing with two waitresses and one waiter, and they all seemed genuinely happy to be there. Tea was refilled, glasses of water came to the table with a smile, and the food came out quickly and accurately. The food itself was solid - not amazing, but certainly not bad, and more than acceptable for late night all you can eat.

We'll definitely be back - the service alone made it worth the drive to Richmond.

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Only go for all-you-can-eat
By anners of Richmond (14 Reviews)
Submitted Monday, May 12, 2008 - 12:51pm [Dine in]

The only reason to go to Richmond Sushi is for the really cheap all-you-can-eat after 9:30pm. I would never go to Richmond Sushi for a regular meal. The food is absolute crap. Given all the other choices in Richmond for Japanese, there are wayyyy better restaurants at around the same prices. I've also found that it's not always very clean either.

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We are done with this place
By chefmom of richmond (17 Reviews)
Submitted Thursday, April 24, 2008 - 8:06am [Dine in]

Richmond Sushi is fun. It is bright, busy, and the service is quick. We have been many many times, but Sunday night put us off for good. The food was worse than usual. The sushi must have been made the previous day , it was waxy and tasteless. The miso looked and tasted like brown water. Of course the place was packed, filled with young adults stuffing themselves and chatting with their friends. The food is edible if you soak eveything in soy and wasabi.

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cheap, decent EAYC
By fussyeater of Vancouver (10 Reviews)
Submitted Wednesday, November 7, 2007 - 1:46pm [Dine in]

For the price, Richmond Sushi offers decent food. You don't eat here expecting Tojo-quality food, which some reviewers appear to do. Still, for inexpensive and tasty Japanese, Richmond Sushi is hard to beat.

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Inconsistently good
By seasons_PT of Richmond (17 Reviews)
Submitted Wednesday, July 25, 2007 - 9:16pm [Dine in]

At first, I thought Richmond sushi would be the sushi that represented Richmond. Let it now be known that the name does not make the place better. These guys are good, then get bad the next visit. Since I believe in second chances, I decide to give another few tries and they're all pretty decent. Then downhill again. I don't go to Richmond Sushi anymore because I've found some place better but it isn't as bad as some say. The food is about the same quality as any other AYCE restaurant and there's nothing really wrong with the service. Sometimes they're slow but only because they've got too few people handling too many tables. Sometimes, they have 3 or 4 men handling over 15 tables. The PROBLEM is that they all want to deliver food, and nobody wants to check up on the customers. Decent place, but I've moved on =)

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One bad experience puts this on my blacklist
By Pooky of Richmond (15 Reviews)
Submitted Wednesday, July 18, 2007 - 12:47pm [Dine in]

I honestly think that food-wise, this is one of the better All You Can Eat Sushi places. Although they mess up orders sometimes, it's not a big deal. They have a big selection. However, I had a terrible experience here that I cannot forgive them for.

My family and I were going to go here for my sister's birthday. We had reserved a booth ahead of time for 7pm. When we went there, they gave us a tiny table at the very front (closest to the door). We said that we had reserved a booth. It was even noted in their reservation book that we were to get a booth. They said that they had no booths available. When we asked for an explanation, the manager (or head waitress, I don't know) said that they were open before 7pm, that they had customers who came in before 7pm who wanted the booth, and that's why we don't get the booth. Despite arguing that we had a reservation for a booth for 7pm, she told us to take the small table, or go somewhere else. So we left and went to Tokyo Ichiban instead, where they service staff was very nice to us.

I will never be going to Richmond Sushi again. Not because they gave away our reserved booth, but because of their take it or leave it attitude. I realize that they were busy, but that is no reason to brush us off.

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Let me take my time, it's AYCE, not the ARMY
By turbos86 of Richmond (12 Reviews)
Submitted Sunday, March 4, 2007 - 3:08pm [Dine in]

This place always gave me the impression it caters to anyone who has no knowledge of anything Japanese.

Service:
Took a while to get seated for just 2 people. Once seated, the servers just left the menus on our table and walked off, acting all busy. When we were ready to order, we waved down a guy holding a pda. He didn't even bother looking at me while I was giving him my order. Instead, his eyes wandered off in all direction (probably to check if other tables needed attention). I felt great pressure from him when I made a pause looking for the item in the long menu. He gave me this impatient look, as if I was wasting his time. The food came pretty fast and no clear mistakes on the order. However, after finish eating the second round of food, one guy came over and asked if we were done. They were clearly rushing us out the door. I told him I still wanted to order more food, and he took my order. As we were finishing up, I noticed a couple of waiters had crowded up behind me. Just as I thought, as we got up and were about to leave, they raided the table and quickly set it up for the next group.

Ambiance:
Beside a couple of big sake signs and lanterns with random Kanji written on them, I didn't find anything remotely Japanese with this place. It was noisy and felt quite cheesy.

Food:
The food came very quickly, so quick that it made me suspect they were pre-made or even *gasp* pre-heated! The taste was ok, but everything seems to be warm, even food that are supposed to be cold. Afterall, it's AYCE, don't expect so much in terms of quality.

My sister later told me, she saw a kitchen staff there used the same knife to cut raw and cooked food. She never went back, and neither will I.

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Great food, good times!!!
By yummyyum of richmond (13 Reviews)
Submitted Friday, June 30, 2006 - 7:28pm [Dine in]

Since highschool, me and a group of friends have been going here almost every friday or saturday night... religiously!!!! We go there because they have great food, good service and are able to accomodate large groups. Everything from their sushi, to their tempura to their short ribs are amazing.... and consistant.. We have tried many other restaurants but none have been as consistant at RS!

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