Richmond Sushi is best known for its all you can eat menu. All you can eat bargains to be had after 11am during lunch and late night after 9:30pm.
had an awful experience today at richmond sushi...for their "DELUXE MENU" which is charging $24/person .. .the quality is bad... compared to other all u can eat places...the stuff was not fresh...
even worse was the service... the first guy that took our order.. was a complete mute...he did not say a SINGLE word...even when we asked him a question.. he just stood there.. then walked away.. i was @_@
i really regret going there and would probably never go back...for $24/person i can get much better meals elsewhere..what i regret more is that i actually still gave 5% tips.. shoulda been zero
It's fairly priced for all you can eat especially if you go there for night special after 9:30 pm. Don't expect great service, ok to order 'till you drop over their wireless handheld device. Sometimes a few dishes may not come cuz they're given to next table. But it's ok cuz you can order more.
Same owner of Top Gun in New West and on Kingsway and Boundary. No liquor licence for the one on Kingsway, but hey, all you can eat....
In writing this review, I'm only comparing Richmond Sushi against other AYCE. There is a reason why this place was one of the original places that started AYCE and why it has outlasted so many other clones. When you go to these places, you just want to get stuffed with food, not enjoy authentic Japanese food. Mostly people downing this place are trailer trash who think they know Japanese food.
Food: Pretty good, they comes out really fast as they are probably pre-made. The oyster motoyaki is hot and fresh. The sushi portions are good, and no fishy smell. The short ribs is tender. Richmond Sushi has a good selection compared to other AYCE places.
Service: They should really smile more. Fast and efficient, they get your order correct with the PDA they use. Not here for service, just to stuff my face. Empty dishes were cleared quickly. Definitely better thatn Sui Sha Ya
Ambiance: Not much. Just a couple of Japanese posters. Cleaniless is ok, I don't think it will get shut by Health Canada lile Aji Taro, where I had a cockroach in my salad.
My friends and I go to All you can eat sushi frequently and decided that we were sick of Sui Sha Ya (Not that great either but way better than this place) so I went with just one friend to scope out Richmond Sushi. It was a painful experience.
The Service is what ruined the place for us. It was not busy at all. There was about 15 people tops, using maybe 5 tables, including my friend and I. We too had to flag someone down before they would take our order. Which with AYCE I think is stupid because at all the other AYCE places I've gone to they give you a sheet and a pencil to increase efficiency. Anyways we ordered tons of food covering hot and cold foods.
10 minutes later we each get a miso soup so we figured our food would start coming now. Well nothing came after that. We waited another 15 minutes and still nothing so we asked somebody and they just quickly said 'Yeah it's coming' and walked off. Another 20 minutes pass with no food, and this is the icing on the cake, our server comes back with her notepad and says "Are you ready to order now?" We tried to explain that we already ordered a long time ago and only one item came but she just kept saying things like "No order. I give you new order" in broken english so we reluctantly order the same damn thing again. And then we had to wait another 10 for THAT food to come. It finnally comes and by this time we've waited almost an hour for our damn food to come and being that they have a 1.5 hour time limit we only had 30 minutes before they kicked us out. So by the time we had eaten that food they wouldn't let us order any more so we went to pay for it and they make us wait again for another 10 minutes before we get the stupid bill!
All in all it was the worst service I've ever gotten in any kind of restaurant. And I remind you, it was not busy. The entire time we were there they were at about %10 of their capacity. I never went back again.
FOOD was generally tasty and quantities ordered were actually honoured (unlike Tomokazu) for AYCE. What stood out the most was that although there were vegetarian items available for order, upon hearing that there was a vegetarian at the table (me), the wait staff arranged for the chef to send out special unique items for my sampling pleasure :) Maybe such service enhances flavour but I really enjoyed these pieces as they were seasoned and crafted very nicely :)
SERVICE was wonderful as the staff was accommodating and pleasant and as mentioned before, very attentive to my friend's casual offhand mention that I was a vegetarian.
AMBIANCE was decent, more brightly lit even during late-night. Casual.
Richmond Sushi is probably the place I usually go for AYCE. I like their Deluxe Dinner Menu because it has a lot of variety compared to other places.
Their service is also very friendly, and funny. However, they do frequently mix up orders especially on busy days like evening weekends. You might end up getting the neighbour tables' orders and vice versa. If you go on weekends, also book reservations because it's very busy if you go there without reservations. From my experience, the food also seemed better on week nights.
Their pop is also a good deal, not expensive and big cup.
I used to frequent this place back when I lived in Richmond. I must agree that their late night AYCE is a good way of filling up with out emptying out your wallet. However, my hubby and I decided to visit this place again the other night and I must say that the ambiance alone is enough to make me not want to go back. I don't think much has changed with the restaurant in the last few years, but having been exposed to better quality sushi (ie. Iki Sushi), I can't justify going back to this place.
We had the Deluxe All You Can Eat and with HST and tip, our bill was $70. For that amount of money, my husband and I could have had better sushi somewhere else where the service and ambiance is top notch. We were seated next to the bar and we can see them cleaning their bar glasses and such, and they also had a cart full of dirty dishes right in front of the bar. I don't know about the rest of the patrons, but when I am eating (especially raw fish), I don't exactly want to see servers cleaning bar ware as well as having dirty dishes and food waste staring at me. The place just feels outright dirty and just not the right place for me.
Went a couple of times recently. Apparently they are under new management. 4 of us went on a Friday night and they were kinda busy. Food was better than before but I can't say the same for their service though. We had the all you can eat deluxe. Honestly I thought it was a little pricey for the kind of food they were serving us. Wouldn't be going back any time soon.
eating here is kinda like fried chicken - the 1st bite is good and then it's all downhill from there. as a matter fact - it is difficult to discern the delicate tastes that truly good sushi embarks. there's also the likelihood of OVER-consumption.
and again - like "fried chicken" is best enjoyed in moderation. good to go with guys with large appetites and small tastebuds
best sushi is prepared by Japanese sushi chefs and not made "ice-cube" style but hey it's AYCE
We went to Richmond sushi for an all you can eat sushi. We found the menu a little pricey, and selection rather limited, compared to other similar outlets, but we decided to give it a try.
We found that the ingredients were not at all fresh. Chopped scallops tasted more like herring, the tempura was reheated from a microwave, and most of the hot food items we ordered were lukewarm at best. We didn't not order so much, but we felt very uncomfortable after the meal.
Considering this is the "de facto" home of the all you can eat sushi, we were very dissapointed by the overall experience.
Think I agree with some of the recent reviews about this place falling out of favour?
I can say it's always busy and food is always fast and never worse than decent but service can be shotty and the menu's seem to have changed with three price options and only the most expensive choice have a huge range of choices.
When we're looking for all-you-can-eat sushi Shabusen is te number one choice and Richmond Sushi seems to be the alternative when Shabusen is full or when we're close by in Richmond and time is tight.
Although, as mentioned in the previous , the price for the deluxe menu is quite expensive for an AYCE place, I thought it was worth it.
This is the only AYCE place I know that has torched sushi, which I love, and is normally a lot more expensive if you order it a la carte in other japanese restaurants. Their hamachi was good. The fish was generally fresh.
Oh, and the best AYCE oyster motoyaki I've had in years.
Most things are a bit standard, but like I said, I enjoyed the torched sushi option a lot.
Seating was comfortable (sometimes AYCE places cram you into small stalls)
The service was a bit of a let-down though, as they forgot half our order and when we asked them, they ended up sending us doubles of what we wanted--this happens at most AYCEs though, so I guess it's not an exclusive flaw.
Overall, I enjoyed it and will likely come again, if not just for the torched sushi.
We went as a group of 5 to this restaurant on a Sunday night for the All You Can Eat Menu, and I have honestly never, ever seen such horrible service before. The waitresses were rude and the food was flavourless, except for the red bean roll and the mango pudding (which are both desserts). The sushi rolls were plain, the tempura were super oily. I ordered a vegetable stir-fry which was jus cabbage that was very oily. When we were being seated, a waitress from behind rudely said, "excuse me." After we ordered the dessert, we waited for quite some time, before another waitress came by and asked if there was anything else. We said we'd like the bill, and we asked if the dessert was coming. And she rudely said "Yes, it will come." We waited some more, our bills came with three out of the 5 dessert dishes and we had to remind the waitress once again. I still get a bad taste in my mouth when I remember Richmond Sushi. I won't recommend this place to anyone.
So you pay whatever amount of money you do in order to savour every bite of this all-you-can-eat sushi house...until you realize you're full.
Was it worth it?
Well, the service is quite fast. And the servers are quite friendly, and they understand English, so that's always a plus.
I starved myself for a few hours before goin to late night sushi here, and I was full right away. Perhaps not a good idea to go here if you get full easily cuz as much as 'all-you-can-eat' sounds appealing, it is a rip-off once you realize that you spend 15$ on food that you normally would've paid $7 for.
but then again, sushi is always worth it? no, good sushi is always worth it.
as for richmond sushi, it was good enough to make me full.
I've hated all you can eat but have lately started checking some of them out because their menus have been improving. This was one. I was surprised to find hamachi and geoduck on the menu so already this place gets one plus from me. They have recently added aburi which is a nice touch. Problems? Well I have seen a cockroach there but that's probably the same for all restaurants.
Cooked food.. Well some people complain about how long it takes for cooked food to arrive (Ninkazu for example), well there is a reason.. Here it takes a minute or two. It's usually lukewarm and soggy. I wish they would at least re-fry some foods but they don't. Seems like they microwave it or have it sitting under a heat lamp. When I went to another AYCE I partially burnt myself thinking it was going to be Richmond sushi-ish temperature. Anyhow, they took some fried things off their menu and when we inquired about it, they told me it was because it doesn't keep for more than 5 minutes in good quality. I wanted to tell them " then don't cook it so long ahead." but I didn't. I've also seen them (when I sat at the bar) keep their rolled sushi on the counter top (on huge trays) for almost 2 hours with refrigerating. Mass producing for AYCE is normal and I understand it but they should be a bit more careful when it comes to things like that.
Go for their premium items but don't expect much from the other stuff.
I went there with three other people for lunch on a Saturday after they reopened for renovations...it was hard to notice any changes at all. It was quite busy so we had to wait for about 15 minutes before we got a seat.
I've been there in the past and not much has changed quality wise. The menu items are different from what I remember (ex. no chicken knees!!). It's all you can eat so you can't expect the greatest food. Comparing it with other AYCE places, it's about average. I'm guessing some stuff is cooked before hand as some things we ordered were lukewarm.
Service wasn't too bad considering how busy they where. Overall I'd go back but there are plenty of other AYCE places around that one doesn't have to go out of their way just to eat sushi here
I've been here about 5 times, usually with a bigger group, and I've tried the Lunch AYCE, the Dinner AYCE and the latenight AYCE as well.....so I think I've gotten a good measure of the restuarant on many different occasions.
Food: the food is pretty fresh and well-made for a AYCE restaurant, no complaints here. Except the seafood/oyster motoyaki is mostly cream/cheese, not seafood. The sashimi is cut a little thin, but the chicken wings, beef ribs and spicy scallop rolls are great.
Service: this is where my biggest complaint lies. I understand this is a busy asian restaurant, and that many servers may not be able to fluently speak English, but the food comes so slow! Also, beware, it doesn't matter how many orders you specify, you get what they WANT to give you... we placed 10 orders for nigiri THREE times since it never came, and we received 2 by the end of the night, despite the fact we asked our waitress FOUR times. I noticed they always give you less of the sashimi/nigiri/meat and more of the noodles or miso soup (I guess to fill you up with cheaper starch and get you to leave?)
The wait staff is quick but can often be extremely rude and cuts people off mid-sentence, or just walks away if they don't feel like listening to you. Furthermore, either they or the kitchen is slow in producing the food (if they make some of your orders at all), as well as reluctant to give you more of those paper slips for the order (I guess hoping that you will give up and leave?)
Also, I've had waitstaff DEMAND a tip from us (we were trying to figure out how much to give)... that made us so angry that we didn't want to leave any, but to be honest the woman looked like she was going to hit us with the teapot if we dared to leave so we put some down....
Value: it's good value if you only count the money and food. You might almost have a heart attack from anger at the service, though.
Ambiance: surprisingly clean and bright for a AYCE restaurant. Most corners seem clean and the utensils dont look too old.
Overall: It's an alright place to go with friends if you want some cheap food, but be prepared to be VERY PATIENT.
We tried Richmond Sushi for their late night AYCE and were really pleasantly surprised. The restaurant itself was huge - even though we arrived right when late night started and there was a lot of parties ahead of us, we were seated within 10 minutes.
The service was - shocking for an AYCE place - friendly and attentive! We ended up dealing with two waitresses and one waiter, and they all seemed genuinely happy to be there. Tea was refilled, glasses of water came to the table with a smile, and the food came out quickly and accurately. The food itself was solid - not amazing, but certainly not bad, and more than acceptable for late night all you can eat.
We'll definitely be back - the service alone made it worth the drive to Richmond.
The only reason to go to Richmond Sushi is for the really cheap all-you-can-eat after 9:30pm. I would never go to Richmond Sushi for a regular meal. The food is absolute crap. Given all the other choices in Richmond for Japanese, there are wayyyy better restaurants at around the same prices. I've also found that it's not always very clean either.
Richmond Sushi is fun. It is bright, busy, and the service is quick. We have been many many times, but Sunday night put us off for good. The food was worse than usual. The sushi must have been made the previous day , it was waxy and tasteless. The miso looked and tasted like brown water. Of course the place was packed, filled with young adults stuffing themselves and chatting with their friends. The food is edible if you soak eveything in soy and wasabi.