Richmond Sushi is best known for its all you can eat menu. All you can eat bargains to be had after 11am during lunch and late night after 9:30pm.
Went here with some friends for lunch last Sunday. The place was very accommodating for seating. The ambiance was decent and the food was prompt once ordered but since we had a party of 10 they had to have 2 separate tables. My better half and I and the kids were on one table and the rest of the party were at the other table. They would take our order but for the most part we would not see our dishes until we found out that the food was going to the other table. The beef ribs and the sushi were pretty good. The tempura was hot and fresh. Overall the experience here was positive. I would not say that they are awesome but if I am in the area and craving some AYCE sushi, I would definitely give this place another try.
Food: AYCE quality, nothing special here. I liked their BC rolls.
Service: I was really disapointmented when the (manager?) joked about charging $5 to take a picture for us. Very distasteful. Also, I had to practically WAVE IN FRONT of a waitress to get her attention. '
Make sure to make reservations!!!
Food: I've had much better food for just a few bucks more. The ribs actually gave my bf an upset stomach. The wings still had hair/leftover wing on them... gross. The gyoza came cold. The tempura was really greasy. Come to think of it, my stomach was not feeling well for the rest of the night either. If only I could give no stars for food.
Service: We had to repeatedly ask for tea and water. And waiters should really not berate other waiters in front of customers - it's mean and made our experience just a little more depressing.
Ambiance: Just a stereotypical restaurant with nothing special to it. Better to just go to Daimasu - it's not all you can eat but you'll end up spending less for more food. Trust me as I found this out a week later eating Daimasu's late night menu.
I've heard comments both ways regarding this AYCE before and after I've come here and they still continue. Consistency is a major problem I've found - one which they still contend to deal with however my dining experiences here have borderline run-of-the-mill.
The food is OK; having afterthoughts of how long some dishes that come out have sat for under the hot kitchen lights. I've had frozen sashimi come out, the sauce on the Chicken Teriyaki congeal, either the oysters or the mayo on the Motoyakis go south, among other unsavoury examples. Welcome to Japanese fast food, without the reliable quality control. Other times it's pretty good, so that is beyond my wonder.
The service is pretty atrocious, even for all-you-can-eat. Staff is usually running back and forth and they constantly need to be reminded regarding orders, requests for refills and even the bill. With all that stress on the floor, not mentioning the sometimes rowdy customers they have to deal with they can be pretty sour.
Many times I've come there have been some instances of rowdiness, either with obnoxiously loud patrons, drunks literally passed out on the tabletops or floors or people getting way too happy with the booze and end up in the washrooms making a mess.
I personally won't be coming back here.
I stopped going to RS after a not so hot experience last winter, but today I can report that the AYCE lunch has improved. The salmon and tuna sushi are just the right size with nice fresh fish. The rolls were less terrific, but still pretty good.
I also tried the chicken wings (hot and crispy), motoyaki, deep fried tofu, and the BBQ salmon (get the salmon!). They have all improved over my experience last time. The service was very good, especially from Dave, who came over to chat and ask how we liked the various dishes. We had one newbie who ordered too much despite our warnings, and he didn't get penalized since he tried his best to finish ;). That was a lucky break.
The washrooms could be a bit cleaner, and the gyoza a bit hotter, but I have to say this place has improved. Like the previous reviewer, I noticed the PDA's for entering orders, and it really sped up the process. Plus the waiters seem WAY less harried than before. A good lunch for the price.
Whenever i'm w/ my b/f and his mom and sushi for lunch is the craving, we always come to Richmond Sushi.
Food: they've got a wide variety on their menu. i tried the chicken knee joint for the first time and thought it was really tasty. basically little pieces of deep fried cartilage. the tempura isnt over battered. salmon and tuna pretty good.
Service: they're taking orders off these little hand held PDA looking things now. i swear as soon as he entered it in and walked away, not 1 min later, we got our gyoza!! we didn't even get our miso soup yet!! def no complaints about this new system they have going. i have to agree w/ other reviews that this place like other chinese restaurants, it not about customer service. it's more about efficiency and turnover.
Ambiance: i like how we can eat sushi and watch the game at the same time! busy busy busy. constant servers going in and out. i used the washroom and the toilet seats have the sani wrap contraption...but there was no sani wrap! what's the point?! atleast it didn't smell funny in there after stuffing myself w/ all you can eat.
Overall: i'd have to say this place is fairly consistent. never had a bad experience here yet, so we'll def be back.
I really don't think "an excellent sushi buffet" exists, but this one is probably one of the better ones out there.
Food: Lots of items to choose from on the menu. They do put a little more effort into preparing the food compared to some other restaurants. The raw stuff doesn't have a fishy taste to it.
Service: Difficult to wave down a server, and if you do, don't expect a friendly smile. They want you to eat and leave.
Ambiance: I gave this a "poor" because the place seems clean, but when you actually do some investigating, you'll discover sticky tables with a layer of "something" on top. A few times, I've had cups with lipstick still on it and floaties in my cup.
We go to Richmond Sushi every now and then and never had a bad experience. Then again, we never had a very memorable experience either.
The food is always good. Pretty standard AYCE sushi fare. Nothing special to rave about and nothing offensive. They have a wider selection of food than a lot of AYCE sushi restaurants (especially their deluxe menu). I'm very partial to the lamb chops. The late night AYCE is good value, but it does not start until 9:30 and the menu selection is limited. My carb-loving friend is a big fan of their corn croquettes.
The service is okay. Food gets onto your table as soon as you order. Some people complain that it's all pre-made, but which AYCE sushi restaurant has food that isn't? Given the choice I'd probably prefer Fish On Rice or Top Gun a bit more, but when in Richmond and craving late night sushi, you probably can't go wrong with this place.
Food: was there for Sat lunch AYCE, food came out fast. The only big disappointments were the lemon chicken which had neither lemon or chicken (deep fried chicken had very thick batter coating and almost no chicken and was coated with some sort of yellowy syrup/sauce) and agedashi tofu (soggy). Short ribs were good but way to fatty. Actually, all items tend to be on the greasy side. Also, think they use a lot of MSG as we had MSG-overload symptoms afterwards.
Service: ok for AYCE, server came by periodically to ask if we wanted to order more.
Value: even though it's a little bit more expensive than some AYCE around Richmond, they have more choices, so it evens out.
Ambiance: spacious, probably not as clean as it can be.
We usually come here for the late night AYCE. Prices are cheap and there is a good variety of items to choose from.
Atmosphere was clean and service was good.
We are regulars here for late night cause it's a great place to satisfy your hunger (price wise & selection) after a good work out at the gym.
Went here yesterday...last time I came here was in May and it was for dinner. I went for lunch this time. The lunches are very affordable - 10.95 on weekdays and 11.95 on weekends.
First thing we noticed was that the menu had changed. The sashimi did not have limits - it was completely excluded out of the regular menu. However, they now have this option where you just add 3 bucks to get UNLIMITED sashimi but we chose not to.
The food selection is always good at Richmond Sushi. It's comparable to Shabusen, but not equally as good. Some of the sushis are awesome, and some are not. I recommend trying the spicy tuna, beef short ribs, shrimp shumai and curry croquette. Maki rolls are good as always. The chicken teriyaki roll isn't so great, in my opinion. The chicken knees are alright as well. Tonkatsu went down in quality, and the teriyakis can be hot or lukewarm, it always depends. But nevertheless this place is always good and the service is friendlier than usual ayce. The waiters were really nice to us and gave us lots of refills and took our plates away quickly.
A recommended ayce place to go. I have yet to try ebei, kishu poppo and tanpopo as they are currently getting good reviews. But this place will always be one of the top for sushi ayce.
Richmond is known for late night sushi and other things. This place is pretty good. I really enjoyed coming here after a hockey game. The atmosphere is busy thought, young asians buzzing the joint and the rush-rush enviroment makes it hard to relax and enjoy your food.
The service is really speedy and I have no problems with that. However, there is one problem with the food. The oyster thing with the cheese (or fat) that most people don't like is my main target. Twice (or three times) I ordered it; it came out really small. So small that it was the size of half of your computer mouse. I mentioned this problem I face because I am paying for the food and the waiter said that: They are randomly picked out of a tub. I understand that, but why did my friends all get a large one and I got a dinky one?
So, the place is good, but I have matters to deal with.
You get what you pay for -- we usually do not have high expectations toward all-you-can-eat places. This is why we go to places like Richmond Sushi. They were not bad amongst AYCE restaurants. Nevertheless, yesterday's visit was quite an disappointment. They raised the price, and reduced the menu. There were a few our favorites that were cut from the menu. We also noticed that the raw fish was not fresh.
The AYCE food is is pretty horrid. Order any sushi and you can see that each piece of sushi is a different color...and usually luke warm. Dishes and the surroundings are 'acceptable' but not too clean. The servers I've gotten here are not bad though...quick and to the point. A good point for here is they never seem to forget orders.
Value is ok...its cheap, but its also not very good...so to each its own I guess.
I came back to this place in late February and I felt that the food taste much better. The sushi rice was perfect that night, motoyakis were pretty good, overall they have done a good job improving their taste, on par with Tampopo. I'd definitely come back again.
Everything was slightly worse than their sister AYCE sushi place on Kingsway and Boundary.
The food was similar, but the meat seemed of lesser quality.
The service was the main downfall. Not that anyone was mean, just forgetful and slow due to the size of the place. It is a large place, but because of the organization, it is too large for them to handle. A few items never go to us and other items were so slow. Getting someone's attention took time as everyone was busy. Friendly people, just unorganized.
The value is the same as their other sushi places. No complaints. It is actually one of their strong-points.
Ambiance is fine, it just feels too large and open. Am I being too picky maybe?
Have frequented this place over 12 years, in its heyday it was awesome as there were little competition. It went through a period when the food was awful, but has now revived itself. The decor and ambience and uniformed staff have a theme, so it is presentable to invite business contacts to dine in. The music is not too loud. Once the disc got stuck over Christmas and they played Here comes Santa Claus for 2 hours non-stop with nary any staff even noticing it.
Service is so-so, staff always rushing around although many tote a gormless expression as if their souls were teleported to another dimension whilst waiting at your table. Many many times only 7 out of every 10 items you order would actually come, we used to place bets on this and win often.
Ok down to the actual food ...I'd say in Richmond this place used to hold the standard by which other AYCEs are measured. This place, along with Kingsway Sushi in Burnaby and others are the Princess Cruises of the AYCE world. Their maki and sushi has always been their fórte and is often fresh and of a high quality. Their robata is so-so as is their tempura, which tend to seem like it has cooled down or warmed up in the kitchen nether regions. Sitting at the bar can be entertaining as the "Japanese" sushi chefs converse loudly in Mandarin or Canto, or Mantonese. Their bean sprout salad is laden with some oil, but they actually have mango pudding which is decent. Portions are generous.
Sometimes youngsters holding birthday parties in the cabin rooms get obnoxiously loud and shout in badly taught English grammar and upspeak which irritates other diners trying to hear themselves even think.
The washrooms are clean, but parking can be limited. People used to line up outside the restaurant in the good old days. If they line up outside the washrooms then something is wrong.....
The kitchen is fast and efficient, and makes good food. The waiters are like a well oiled machine and bring that food and collect the orders quickly and efficiently.
The food is all you can eat sushi. Not disgusting like Shota certainly, but not a cullinary masterpiece either.
All and all, we've been there a dozen or so times, and its always been a very pleasent experience.
The selections are very limited. I have been there on several occassions, and simply can not go back. The hot food is cooked all at once, and you may get it well after its best before date. Nothing worse than a Tempura that is cold, droopy and greasyor soup that is luke warm, pork that is so dried out because it is so overcooked from being so thin, it is like the breading itself with nothing in between. There is hardly any choices in sashimi, and the salmon is farmed. Everything is extra, even a piece of lemon. You are jammed up against the next table, and it is all about turn over, eat and get moving, don't worry about getting comfortable, it won't happen here.
had an awful experience today at richmond sushi...for their "DELUXE MENU" which is charging $24/person .. .the quality is bad... compared to other all u can eat places...the stuff was not fresh...
even worse was the service... the first guy that took our order.. was a complete mute...he did not say a SINGLE word...even when we asked him a question.. he just stood there.. then walked away.. i was @_@
i really regret going there and would probably never go back...for $24/person i can get much better meals elsewhere..what i regret more is that i actually still gave 5% tips.. shoulda been zero