Food: in my previous review I said I never eat pho but after coming here so many times and the namesake, I decided to try it out and I was pleasantly surprised! The noodles were nice and tender, they have great combos (I like the one with just plain round meat... don't know which it is though). The rice dishes are still fantastic and the spring rolls are so crunchy and good, unlike other places where they become soggy.
Service: everyone here is always served quickly and efficiently as it's always such a busy place. It's nice that they have enough servers so you can always get refills or get your bill right away and not have to wait around.
Ambiance: cleaner than most hole in the wall places. I prefer the booth seats as they are more comfortable but I sometimes question how often they clean them.
this place was recommended to me by my sister whom loves the chicken on rice here so we decided to test this place out for ourselves.
food: we had vietnamese coffee, small #11 (well done flank? tendon, & tripe), large #1 (the special), chicken sandwich, and curry beef ball. the pho was pretty standard, no complaints...can't really go wrong! the curry beef ball i would suggest ordering a viet bun w/ it or something, we were too full to order more! but i did think it was kinda pricey for 6 beef balls in curry sauce, $5.95.
service: greeted us rite away. they were fast and friendly. were very busy but tried their best. even running around they acknowledged us.
ambiance: we went around lunch hr so it progressively got busier.
The tables & floors appear to be clean. The carpet does not have a visible build up of stains, dirt, etc.
The noodles are so-so. The soup's about standard, I suppose. The meat in the noodles are alright. Portion-wise, it's fine for being in the $5-6 range. The grilled lemon grass chicken & beef ribs tasted & looked to be of the cheapest cuts. More bone than meat, the beef's a little too tough & chewy. The chicken lacked any kind of lemon grass flavouring. One good thing about the chicken was its crispy fried skin--albeit a bit on the oily side, but not many places serve it that way. It depended a lot on the fish sauce for flavour.
The "fresh" coconut drink had very very few pieces of actual coconut meat, but the drink itself was tasty & I did like the fact that they use crushed/shaved ice rather than the usual ice cubes. The iced coffee was served in much the same way.
The short woman running the floor made the experience amusing in an annoying sort of way simply because she's like a hawk watching over the entire room. This may be good in the sense that if you did need anything she'd be right there in a sec. But she also does the hawk watching & eavesdropping that makes her a little annoying. After dropping off the cheque, she'd come to grab 1 item off the table to clear it off, I suppose, but at the same time looking to see how much money you're leaving behind. When she realized we were still counting out the $$ the 2nd time she came to look over my companion's shoulder, she made like she was here to clear the table... grabbing 1 other item off the table to take away. Of course, once we got off the seat, she shot right on over to grab the $. I guess it's to make sure u don't eat & run or forget to tip?
Well, they do have quite a bit of a selection on their menu, but the rice dish was not made well enough for us to care to return to try the rest esp. with the hawk woman running the floor, if not owning the establishment. We will not be back.
Food: Viet subs are good. Pho is ok, sometimes a bit too much MSG. Viet stemaed rice crepes, the crepes were a bit too thick, texture too chewy. "Grilled beef wrapped with special leaf" was tastless and greasy. Viet coffee didn't taste good at all, didn't have the aroma or the strong kick that usual Viet coffee should have. And I think something was wrong with the filter because it took forever for the coffee to finish dripping through.
Service: Servers seem to have on and off days. Sometimes they'll be polite and quick, making suggestions for what's good to order. Other times they'd be ignoring us, rushing us when we're ordering, slamming things down on the table.
Value: Portions use to be bigger, food use to taste better, so compared to before it's not as good value wise. But it's still affordable and priced competitively for Pho in Richmond.
Ambiance: Clean, table spacing adequate.
As the title says, this must me the worst Vietnamese food I've ever had! We went there after picking up a friend from the airport. I figured soup noodles will be a good dinner after a long flight. Good idea... wrong restaurant!
I ordered the house special Pho with everything in and my husband ordered the one with meat balls. The soup has absolutely no flavour and was too oily. The noodles are undercooked. I normally clean out my bowl of pho (I love that stuff) but I only managed to eat a third of it this time. We also ordered the spring roll and Vietnamese salad roll. The spring roll is alright, but the dipping fish sauce is horrible. The salad roll is huge, but mainly vermicelli - they really scrimp on the prawns and ham. The dipping sauce is again, tasteless. My friend ordered the Lemon Grass chicken with rice. That's probably the best choice among all the stuff we ordered. But unfortunately it doesn't make up for the other bad ones.
Service was horrible too. We were served tea, but we asked for a side of ice water. It never came. They only came to refill the tea once, and again we requested for the waters. Still didn't come. Mind you it's not because they were too busy (there were only 2 other groups there beside us).
The bill came up to almost $40. Very expensive for Vietnamese food and for one that tasted horrible! So sad :(
If you have a baby you may want to find another Pho restaurant. The lady who owns/runs this Pho Cao Van Vietnamese Restaurant (located at 150-8191 Saba Rd Richmond) and her servers do not take kindly to babies in their establishment. As a result, I no longer bring my friends or business associates to this place. There are plenty of Pho restaurants in Richmond that have good Pho. This place has paid parking only.
I used to go to this restaurant a lot when I was a still in high school, but that was probably because I was always near there and didn't have a car. But now I only go there when I'm on my lunch break and I want pho cause theres nothing else around. The service is pretty bad and there have been numerous occasions where I almost got soup splashed because the short vietnamese lady slammed the bowl down so hard. The food does come super quick though. I'm pretty sure last time I went there I ordered, went to piss, and came back and the noodles was already on my table. If you have other alternatives I would suggest not coming here. Oh, and the cooks like to smoke and cook at the same time, so watch out for pieces of black things in your soup, its probably ash. If you don't believe me just take a look through the kitchen door the stove is right beside the door.
This was our first time to this restaurant. The rude service we received easily convinced us not to go back.
I arrived with one guest plus a baby. Right off the bat, we got bad vibes from the lady who was running the restaurant. She instructed us to sit at the table right at the entrance, which made no sense - the stroller would have blocked other patrons coming in. When we suggested moving to a table in a corner to stay out of people's way, the lady was very huffy but finally obliged.
When it came time to order food, the lady angrily said "that's it" when she thought our order was too small. I would have been a bit more understanding if the restaurant was very busy, but it was already after the lunch rush and there were plenty of empty spots! The food came fast but so did the bill. As noted by a previous reviewer, as soon as we paid, we were rushed out. At no time did we feel like 'valued' customers at this place.
While the food was decent compared to other pho restaurants, the bad service left a very poor taste in our mouths. There are so many good pho restaurants to choose from in Vancouver and in Richmond; there's simply no need for us to have to put up with this kind of rude attitude again.
The first time I had food here, it was with a large group of people. We had lots of fun and service was pretty good. One of the ladies consistently called my friends and I by "pretty girl" and "pretty boy" as I heard her address everyone by.
The second time, however, I came with only one other person. The service was not as good this time and once we were finished eating and paid, we could not even stay sitting for a moment longer because the lady told us "we need you off this table now"; which I think was very rude as if they didn't need us anymore because they had already gotten our money.
I agree the restaurant gives ok amount of meat comparing with other stingy vietnamese noodle places. However, my friend told me the rice noodle itself smells and tastes like having a lot of preservative Chemicals. After hearing that, I ordered a bowl of beef noodle soup and tried. I really tasted and smelt the noodle itself having some types of perservatives. I hope the restaurant could switch to another brand of rice noodle or freshly local made one. Cause the dry rice noodle made in Asia very possibly contain some types of preservatives. Also, I once paid two dollars more to add extra meat on top my noodle, but they gave me raw meat!!! As I do not eat raw meat, I had to pack the whole noodle and go home to macrowave it. They should have asked me how I wanted the meat done. I thought I ordered a fully cooked version of the noodle, they would understand I do not eat raw meat. At least, they should have asked before they put raw meat on my noodle. Also, I agree their coffee does not have the strong nice taste Vietnamese coffee should have. Also, some of ther B.B.Q. chicken or pork are too burned! Also, I am not used to people with heavy make up. The owner often has heavy make up really scares me.
I had dined in here for a few times. The Viet Subs were up to par. The beef noodle soup wasn't good, the soup base was MSG? The herbs wasn't there. The ambiance is nice. It looks cleaner than Pho Lan in No. 3 road. I would make this only my last resort for Viet Pho.
I love Pho cuz it's a good comfort food and cheap too. But this is not the best Pho you get in Richmond. There are many other place which has better Beef Noodle, but for Viet Sub and rice combo, they are okay.
I am a regular customer here and I would have to say that the food here is quite solid here. I wouldn't say too much for the service but what would you expect from a fast food noodle place. As of late the the prices has gone up and the soup quality has decreased but don't get me wrong its still a pretty good value.
This place has changed my views on vietnamise food. I still remember my first time trying it here. When i got in, i was already hating the smell of the PHO, somewhat sweetish, urgy smell. Im telling you must try their PHO. The soup simply makes your mouth water, and the toppings are fresh and taste great. The tendons were a lil dull for me, since i do enjoy tendons being seasoned. If you like Cow, try #1 large or small. Their springrolls are EXCELLENT~~~ a must try side dish. If your a rice person, try their chicken and porkchop on rice. Their chicken is delish, and the porkchops are barbecued with great taste. One obvious complaint is the grill marks that the porkchops have. It tastes great but it also has huge grill marks sometimes. Unless you want cancer, bite out as much of those black grill marks as u can, but sometimes it's so good you won't even care if u have cancer.
Service - it's good and bad sometimes, the boss lady is always smiling tho and tries to say cantonese when i walk in with my mum.
AMbiance - i would say this place looks decent. It will not give u the greatest feeling, but you won't die from it since the food is so great.
Overall, best vietnamise food i have ever had. You may see me shortpotato in there sometime in the future.
Visited the place with a large group of friends unannounced, and they accomodated us quickly and efficiently. I must say, I can't say too much about the pho - I was too hungry to really take notice - but it seemed decent. They have a huge variety of Vietnamese food on their menu. Definitely want to go back and try out other items. My friends ordered other things like subs or sandwiches, red bean drinks, vermicelli and meats, spring rolls, etc. The food came out fast, hot, and fresh. Like most Pho places, the ambiance is a little dingy. The washroom was completely dark; I didn't dare go in. The servers were hard to flag down though, even to just get a glass of water. There's some language barrrier as well.