I wouldn't say that No. 9 would be my first choice for Chinese food given the variety of choices in Richmond during the daytime. However, it is a really great place to go with a group for some late night munchies. It has a very extensive menu with both Chinese and Western items and it's all fairly cheap. Don't expect too much with service though as they are very busy and it's a big place.
I frequent this place (sometimes reluctantly) about once a month. There isn't much available in the lower mainland at three in the morning so it really comes down to whether or not I want to suffer another night at Denny's or come here.
To be honest, the food isn't bad. It's really a case of you get what you pay for. Some age old recipes of chinese cuisine are pretty solid and the bbq pork (char siu) is really hit or miss. The more western dishes like chicken burger n fries are however completely abysmal (are those mccain fries?). If you do go, get a noodle dish or maybe some char siu fan, but stay far far away from the western style food.
The biggest problem I have with this restaurant is the lack of effort placed into upkeep. I understand that your margins are thin when you don't charge much, but please, save some of the profits and renovate. The sticky vinyl seats and blurry tv's are bordering on discomfort.
Also, if the sanitary conditions of the bathroom are representative of the rest of the establishment, then this place is comparable to a suburban strip club.
The reason I keep returning to this place even though I detest their service is that I like the food. I can't help it. I eat chinese food occasionally and I really like their fried rice and crab & tofu soup.
I visited this place several times when I went to Richmond but I'm not willing to do that anymore because of their low quality service. Now I just turn to take-out.
The first time I went to No. 9, it was ok. I ordered the deep fried spicy squid and mushrooms on bakchoy. Mediocre food at an expensive price.
This time I went, the manager came up to me and promoted tonight's special - Lamb Hotpot. So.. I ordered that. Then I heard the waitresses whispering to each other saying "what lamb hotpot.. we don't have lamb hotpot..." And 10 minutes later, a waitress came up to me saying "sorry, we ran out of the lamb hotpot tonight." In my head I was like ...WHAT? IT'S ONLY 6pm. So instead I ordered the deep fried spicy squid and the jellyfish.
This time, the deep fried spicy squid was terrible. It was overly battered such that the excess batter inside was goopy. Also, the spices weren't even mixed with the squid.. they just aggregated in the center of the dish. The squid had no flavor this time.
The jelly fish was the instant jellyfish I can buy at supermarkets. It was definitely not restaurant quality. It was hard and you can see they only served me the ends of it. It costed me 9 bucks for instant jellyfish. They also served me sauce on the side, which was just vinegar with little pieces of pickled ginger. I have never seen this before. All other places mix the sauce with the jellyfish before serving and it does not taste like vinegar, but has small red chili flakes. I asked if they had sesame seeds so I can sprinkle some on like a real dish but they said they don't have any. What kind of Chinese restaurants don't have sesame seeds?
If you google a jellyfish dish you can see there is thick jellyfish strips, chili flakes, sesame seeds, and it'll look tender and juicy.
I work in a bar about 10minutes out of richmond, and sometimes me and the girls I work with go out for no.9 at 3am after work. We don't expect good service, since most of us are white (hate to say it, but when i went with asian friends and they ordered in chinese we had way better service) but last time we went there were 3 of us. we shared a vegetarian dish, some sort of pork dish and beef and brocoli. we stated we were sharing and one of us had a mushroom allergy. over and over. Guess what was in the dishes besides the lemon chicken? when we mentioned it to our server she took the dishes to the side and picked it out!!!! when we said we didnt want it and werent paying for it the manager came over and apologised profusely. this was after 2 servers argued in chinese literally across our table. the dish we ordered that was pork smelled like bad fish when it went by as well. also our beef and brocoli came with beef and some other green vegetable, that was good but not brocoli. will come back, but only when we are really hungry and dont want dennys.
Went for lunch with a group of coworkers, as they wanted Chinese food and we were already in Lansdowne. I let one of my colleagues ordered as he seem had been there before and had no issues communicating with the waitresses. In total he ordered a four dishes for the seven of us: fried/braised rice noodles, fried wanton, beef brisket and yuan yang fried rice.
The food wasn't bad but wasn't that great either. The rice noodle and brisket was a bit too oily. The wanton (filled with shrimps) was odd but tasty enough. The sauces of the yuan yang fried rice was too starchy.
Service was good. The waitresses made sure our tea cups were filled and provided enough cutlery and additional bowls whenever the ones we were using was full of sauce (of the fried rice and brisket). Overall, each of us ended up pitching around $10.00 each to cover the bill and tips, which is not bad for a large group. We had even enough for one of us to take home. However, unless they improve their recipes (less oily, less starch, if possible, no MSG!!!), I will only return if my colleages want to come and there are no other suggestions.
I come here from time to time with friends and mostly at late at night.
They are not the best Chinese restaurant in town. But they're open 24hours!
I usually get the chowmein or the fried rice. I have to admit the service can be bad sometimes
but I can sort of understand how tiring it could be for the waitresses working graveyard shift. but the price isn't so bad.
Although their food isn't great it's nice that there is a place that open very late for late night snack.
One of my favorite and quick places to frequent. It's 24 hours. I've never had a bad meal here and they have a wide selection of food. Service is fast and you don't have to wait long for a table. The prices are reasonable. You can't go wrong by going here. There is something for everyone!
This is our last resort restaurant. Having said that, I will always come here because there is such a wide variety of dishes on the menu that we both enjoy. Unfortunately, the staff here are very pushy and many times unprofessional. The food is worth the price. The HK BBQ is sometimes dry and is better other places. Oh and most importantly, They DONT accept credit cards. Many restaurants in Richmond are this way. I have a tendency to have a lack of trust with these 'cash only' businesses because many avoid paying taxes. Other then that, if you need to have a bite to eat at 2am, this is the place.
Being a frequent visitor to Lansdowne Centre, I've probably passed by No. 9 a few hundred times without ever thinking much about it. I knew it was a Chinese restaurant, seemed to be reasonably busy, and was open 24 hours, but that's about it. A short while ago, the girlfriend's sister came to town to visit, and wanted to go for Chinese food. Somehow, No. 9 came up in the discussion, and that’s where we ended up.
I wasn’t sure what to expect, and was a little surprised to see just how crazy bustling it was inside, especially in comparison to the rather calm exterior. My first impression was of an über-busy Chinese Denny’s or IHOP. And that’s not necessarily a diss, because I happen to like IHOP. Despite the crowd, we were seated promptly, then given a variety of menus. There’s a lot of food available to order, and more than a few ways in which to order it. We eventually agreed on a four entrée special consisting of stir fried vegetables, sweet and sour pork, lemon chicken, and fried rice with chicken, with seafood chow mein thrown in for good measure. All the food came very, very quickly. No more than five minutes could’ve passed between the time we placed our order, and the time it arrived at the table. That was impressive. As for the food itself, well … I’ll begin with the pluses.
The sweet and sour pork was very good. In fact, it was probably one of the better ones I’ve had in a while. The cubes of pork were nice and big, trimmed of excess fat, with a sauce that was just right and not overly sweet. The fried rice with chicken was also well received by everyone at the table. And the lemon chicken, which I thought was a little too syrupy and candy-like – I’ll admit I’m not a lemon chicken fan – was enjoyed by those who wanted it.
The seafood chow mein, which was my choice, was disappointing. I love seafood chow mein, and have been searching for that elusive perfect chow mein ever since the Richmond Garden, which in my opinion served the very best, closed many years ago. No. 9’s was passable, but on the bland side. I have to admit, though, that after taking the remainder home and tweaking it a bit myself, it actually came out tasting fantastic. Next time I’ll just get it to go.
The one item that wasn’t a hit, at all, was the stir fried vegetables. I only nibbled a few bites. It was ... meh. My companions hated it outright, saying it had a funky vinegary taste they found off-putting. Needless to say, it went practically untouched, and we didn’t pack it for home either.
All things considered, No. 9 was actually an okay place. Service was fast (albeit not friendly – I don’t recall seeing any smiles during dinner). The food was, for the most part, decent (I suspect, though, they use MSG, so be warned). And value-wise, the portions were fair, so no quibbles there. There’s no rush, but we’d go back again.
We've been semi-regulars at this place for the past four years, and service HAS actually improved. People need to keep in mind that this is an HK-style cafe, with a lot of floor space.
Food: HK-style, HK-results. MSG in many things, but it really depends on what you order. The Shanghai Thick Noodle is a regular thing that we order, and yes, it does depend on when you order, but it is relatively good for when you're craving a little grease but don't want to go to McDicks.
Service: It sucks. But as long as you're patient and know the general HK-style handsigns, it's fairly easy to get average service.
Value: You pay for what you order, there's no doubt about it. On some occasions, there are pleasant surprises. Their $6 burgers aren't too bad. Slightly drippy, but good value for the amount of food. Their congees and noodle soups are great for a low price. You just have to know what you want and/or are willing to try something new.
Ambiance: Average, like any cafe out there.
Overview: Regulars may be slightly biased, but there are places we'd rather go than this place. If only they were open at 3am. Good, nonetheless.
My family of four was stopped at the door by the male manager as my 5 year-old son was holding a beverage from Orange Julius. We were advised outside drinks are not allowed. I asked him why and he said "Customers might think we serve that drink and might ask for it".. Huh? This manager is unbelievable. I was appalled by his line of reasoning. I told him straight "Who would ever think Number 9 resto would serve Orange Julius?".. He realized we are about to leave so he just let us in w/ my kiddo tagging his drink along.
This same male manager in the past also forgot to place our order and we waited for like 30 mins on our table for nothing. When we followed up, he realized he forgot our order, and we were not even granted a cheap discount or whatever to compensate for the very long wait. gosh. Can't believe this is still happening in a first world country like Canada, where customer service should be "first class".
They're just lucky as people have no choice where to dine in the wee hours of the AM as they're the only ones that's open.
To my amazement this place is packed at 2am in the morning. The food here is pretty good as they have a perfect range of menus ranging from chinese food to western food. I almost wanted to order a burger but decided on a bowl of noodles instead.
The service was quite solid as I have no real complaints. The washrooms are quite filthy though. The menu items aren't really what you call cheap but I guess if you open 24 hours a premium is charged. Not a bad place for a late night snack. I think I will try the burger next time.
I am a regular at this restaurant and I must say that it is one of the most convenient restaurants in Richmond. It offers all sorts of Chinese and Western foods even burgers. It is also a hot spot for youngsters. The food is nothing special, the washroom needs work, however the a late night joint the service isn't bad. Would recommend the bbq duck on rice. Its quite good.
Until about 6 months ago No. 9 Restaurant was a favorite haunt, especially during late night. That was until management concurred with the server to charge me $1.50 for a spill proof container for take home unfinished protions. The rationale was that the order was not soup or congee and when packaging all other dishes it is the establishment's practise to simply discard the sauce (good logic)
Good food, sizeable portions but priced commensurate with the fact that the restaurant is open 24 hours. Thus if you are price conscious you can get as large portions and equally as good food at verious other locations in Richmond. But then again if you have craving for good Chinese food at 1am this is the place to go. Chances are you will be taking out...not me though I eat like an animal!
We came here for bit to eat late Friday nite. Nothing else is open. Surprised to see it's so busy at this time.
We ordered a plate of seafood chow mein. It was so bland. So no taste. It had a few shrimps scallops and some squid. Definitely wasn't worth the price. ($13.) I hope other dishes are better.
id like to start and say that if you are a western person and are writing a review about things like stir-fry, this is not what a chinese person would order. the chop sueys and etc are western foods so if you order western food at a chinese restaurant you cant judge it
for me, i usually order rice noodle, egg noodle, thick noodle or something along the lines of that iwth beef brisket in clear soup. i always enjoy this no matter what. one time, i commented to my friend about how this used to be better a few years ago and a server overheard us and then gave us a platter of beef brisket just like how we described it(nice bouncy feeling and full of flavor) so that is great for service.
being seated is quite fast no problems here
value is standard for these kind of "cha chaan tang" nothing special
ambiance: above average for "cha chaan tang" and again, nothing special
I use to go to this restaurant a lot with my wife and take friends or relatives
visiting from out of town .
Before they renovated #9 Restaurant the food was very good , no MSG .
Since the Reno , they now use MSG .
My wife and I tried the Restaurant a couple of times and came away with
headaches and nausea . We no longer go there .
We asked if they are using MSG , the waitress act like they do not know what
you are talking about .
I do not recommend going to No.9 during the day, since there are so many better restaurants a block away on alexandra road. They have really big plates, so most people either share or they end up taking out the leftovers. They are usually super busy, and that explains why they offer pretty much the worst service ever. A friend of mine told me that a waiter was demanding for more tips from a table ! I mean .. "demanding for tips?" Then of course, those customers asked to speak to the manager.
Overall their food wasn't bad, but as for service, there is definitely room for improvement. Not mentioning how the waitress mixed up our order last time at 3am in the morning, and that wasn't funny at all cuz our table waited way too long for them to figure things out.