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3.5
  • Food3.5
  • Service3.5
  • Value3.5
  • Ambiance3.5
  • Reviews85

Ninkazu Japanese Restaurant

4231 Hazelbridge Way, #205
Richmond, BC V6X3L7
Tel: (604) 279-9077
Fax: (604) 279-0212

Reviews

Displaying 21 - 40 of 85 Reviews FoundSort: Useful | Helpful | Reviews | Date
Fantastic Value
By nelliebobellie of Downtown (69 Reviews)
Submitted Monday, July 21, 2008 - 5:40pm [Dine in]

My friend and I went to Ninkazu on Sunday night for the AYCE. We opted for the Deluxe dinner at $22.95 per person, which was an absolutely fantastic value, given the selection of sashimi offered alone.

There were only 2 downsides to our dining experience - first, the service - although excellent for the food (everything arrived very quickly) and the server was very friendly - we sat for a very long time with empty tea cups and we had to ask several times for a refill. Second, for those of us non-Asians, we did not know what a lot of the items on the menu were. It would help to have a description or a picture maybe of some of the more non-traditional offerings. As I saw a few things pass by on a server's tray, I asked what they were and ended up trying a few new things (Beef Pataki (I think it was called) is my new favourite). All in all, everything was fabulous and I'll definitely go back.

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Better than average
By k-dawg73 of Burnaby (67 Reviews)
Submitted Monday, July 14, 2008 - 10:05am [Dine in]

Me and the Mrs. tried this place on Saturday. Parking was hard to find, but we were able to get a spot directly in front of the entrance, after circling the block about 5 or 6 times, but that's Richmond on a Saturday for you.

We both had the all you can eat, which is normally $10 but add an extra $1 for the weekend and holidays. Food came out very quickly. The california, dynamite and alaska rolls were okay. The salmon nigiri was also pretty good. My wife ordered salmon sashimi (which is a max of 8 pieces per person for lunch only). Fish seemed fresh, although the pieces were pretty small.

It was the cooked stuff that I thought was the star of the show. Chicken teriyaki was really good, nice and crispy skin and the sauce wasn't too overpowering or laid on thick like other ayce places. Chicken karage was very good, as was the tempura. Even the gyoza, which normally is pretty lousy at these types of places was pretty decent. We had other dishes, but these are the ones that stick out.

Service was efficient, without being obtrusive. I like the way they give you back your ordering sheet (after drawing a vertical line down the column where your first order was marked down). In this way you can at least remember exactly what you ordered and none of that bs at other places where they only give you 1/2 your order, etc.

My only complaint is that you didn't get the korean bbq, which I thought was included in the all you can eat lunch menu, but it's only for dinner. I also took a look at the dinner menu and it's $22.95 but the selection is absolutely massive. Who could possibly eat all that??!!

Recommended.

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good for late night
By cariba of Vancouver+ (23 Reviews)
Submitted Sunday, November 21, 2010 - 11:02pm [Dine in]

this is a nice joint and is always packed for late night ayce, the atmosphere feels like a pub sometimes but sure is nice to have a tv to look at plus the place is very clean. Food is not the best however compared to other ayce places. the sashimi portions is so tiny that it is laughable, like how do you even dare serve this tiny piece of sashimi. chopped scallop cone was one of the best ive had though but that was the only highlight as everything else was mediocre. sushi = bit of fish with huge riceball.
the servers were among some of the friendliest ive seen in an AYCE setting, very fast and responsive and one even doublechecked with us to make sure we had ordered the right item because she had a feeling we ordered the wrong item. Amazing from an AYCE place.
Nonetheless, the worst thing about here was the timing of food arrival. your first order = sushi came extremely fast while some fried items came way later to the point where we were wondering whether we should order them again for the second round. When we ordered those items again they ended up coming afterall so we had to eat double the same item. also lets not forget that the second order came realy slow prob because they want to give some time for the rice to expand in our stomachs.

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Excellent AYCE sushi
By Dragonsign of Vancouver (20 Reviews)
Submitted Monday, October 13, 2008 - 10:11am [Dine in]

Been to both these restaurants for AYCE many times. As compared to most other AYCE's in the city, this restaurant has probably been the best of the bunch. Food has always been good and service has been consistent. My favorite right now is their grilled salmon collar and beef short ribs. The manager's at both places are always efficient and friendly. Service has been good most times and food arrives within acceptable times after being ordered. If you are looking for an AYCE japanese restaurant, this one will satisfy your needs!

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OK, but not special
By redpanda of Vancouver (26 Reviews)
Submitted Sunday, October 12, 2008 - 10:12pm [Dine in]

Went here recently for an AYCE lunch with some friends. Maybe most of the other glowing reviews are for dinner, because I found that the place was OK for lunch, but not special.

The food was OK - not too many choices. I liked the ebi sunomono the most. The zaru soba wasn't bad either. The sashimi was OK, but nothing special (and limit 2 orders per person at lunch).

Service was OK - they weren't rude but they weren't super-friendly either. The food came reasonably quickly for an AYCE place.

The price is similar to other AYCE places - 10 on weekdays and 11 on weekends.

Ambiance was not too bad as the restaurant was reasonably clean (including the washrooms) and had a view of Aberdeen center.

The tiny mall it's in has very little parking, so it can be pretty frustrating finding a spot. With so many other restaurant choices that have better parking, I'm not coming back.

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Solid AYCS restaurant
By styledish of Vancouver (21 Reviews)
Submitted Sunday, June 15, 2008 - 10:36pm [Dine in]

My friends and I like to call the all you can eat restaurants, All You Can Stuff. The symptom is when your eyes are bigger than your stomache and you try to order as much food as you theoretically think your stomache can take. That's what happened to us...but it's not a bad thing. It is a typical menu with your basic sushi pieces and cooked dishes...and the odd samosa and spring rolls. What I liked about it is that the food was fresh and nicely made. Mostly importantly the place was comfortable and clean to eat in. I would go back again...but not next week :)

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Tasty food, but horrible service
By meow meow of Richmond , BC (1 Review)
Submitted Wednesday, May 4, 2011 - 1:16pm [Dine in]

My friend and I was craving Sushi the whole day so we decided to stop by. Usually my expectations for AYCE is pretty low because I understand the concept of mass production in a short time period. But as the food begin to arrive, I was pretty satisfied with the quality of the food, it was quite tasty. HOWEVER. One thing about this restaurant is they skimp on the orders, we clearly marked down 5 orders of a Dynamite Rolls.. however we only received 2 pieces. And that was it. There were no second trips with anymore orders. This happened with most of our food too, mostly sushi and gyoza. That was quite irritating, but we figured we could just do a round two on the sheet.. low and behold.. THE SAME THING HAPPENED. We tried to flag down a waitress to ask her about it, everyone seemed busy and basically avoided eye contact with us. In the end we just asked for the bill.. which I may ask was the toughest thing to do. When we finally caught a waitress, she hurried over to the cash register and took forever counting money for another customer. She never brought us our bill so in the end after 15 mins of waiting, we just got up and paid her directly at the cash register. We just guesstimated how much our meals after tax and tips would come to and just handed it to her. (Btw we still never got our bill), we never even got a Thank you, come again.

Overall? Decent food. Service? Ha, that's a joke.

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what rating??
By man_of_domination of Van area (4 Reviews)
Submitted Friday, October 29, 2010 - 6:58pm [Dine in]

The food at this restraunt was horrible the fried vegtable and the rice we ordered included greasy vegetabes which on first bite you knew they were frozen and only costs $12 (are you kidding me).

The fish was not ok, we also ordered the beef to avoid fish which tasted like nothing more than a plain meat in sauce on a plate .

I have never been so disapointed at a restraunt before especially paying a good price for the meal.
Service was your typical oriental japanese
I would not even think of wasting your money to eat here

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all you
By crazee_turtle of Richmond , BC (38 Reviews)
Submitted Saturday, July 31, 2010 - 2:25am [Dine in]

I love coming here for all you can eat. The service is always fast and the servers are friendly. And it is soooo worth it to come here for late night all you can eat. One of my favourite places by far!
Just remember to make a reservation if you plan to go on weekends for all you!!!!

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Unbelievably POOR SERVICE
By imonaplain of Richmond (39 Reviews)
Submitted Tuesday, September 8, 2009 - 2:13am [Dine in]

Judging from all the mixed reviews on this place, I suspect that the differences in opinion stem from a difference in expectations. I have a taste for real good Japanese food, but having tried Ninkazu during a Late-Night All You Can Eat fest on a Friday night, well my expectation's weren't that high so I was pleasantly surprised by the quality of the food, but nothing could've prepared me for the ATROCIOUS service we received.

To recall, we made reservations for 4 people at 9:30 (when the Late-Night menu comes into effect), and apparently a million other people did too because upon our arrival the strangest sight occurred - a huge crowd of people were gathered around the host stand in front of an empty restaurant while the manager calmly and efficiently yelled out reservations while servers began seating people accordingly. This is a good way to neatly organize the flow of the restaurant but it had a HUGE backlash to it - everybody orders at once.

Ok, so we were seated pretty early on and were hungry as hell so we filled out our sheet and flagged a waitress right away. I was excited because I noticed we had gotten our order in before all the tables around us, so I was choked when the food slowly began to pour out but none of it was placed on our table. The table across from us put in their order probably 15minutes AFTER ours and their sunomono, teriyakis, tempuras.. the whole works, came out before our miso soup even arrived!! After 25mins of seeing waitresses walk up and down our aisle with piles of food I looked around and noticed that the ENTIRE restaurant which was once waiting like us was now eating - we were the only ones left without any food. My boyfriend actually got up to inquire about this to the manager and he replied that our table's order was at the very bottom of the list - how can that be so when we were clearly one of the first people seated and got our orders in before so many others!? They REALLY need to work on this, because my sister said, and I agree, the whole situation really spoiled our appetite.

Nonetheless, our food finally arrived and I was pretty impressed with the quality control, their menu is a lot more extensive than most AYCE joints but it comes out pretty solid. Their beef short ribs are fabulous and the dynamite roll was tasty but skip the udon, it's sub-par.

Anyway, with that said I'm a bit reluctant to give Ninkazu a second try, maybe I'll come back for the regular menu but that terrible AYCE experience was enough to steer me away for a long time.

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Awesome All You Can Eat!!
By nitro of Vancouver (3 Reviews)
Submitted Saturday, February 7, 2009 - 3:20am [Dine in]

This is one of my first reviews as I am new to this site. I have actually been to many Japanese all you can eat restaurants in Vancouver and I must say that this is one of the very best ones available. Ambiance wise it doesn't feel much like a Japanese restaurant when you walk in but regardless it is. I am giving them higher points because they have super huge tables. I could lie down on the table to eat. The food is quite tasty and fresh. The Agedashi Tofu was one of my favourites as well as the Chicken Teriyaki. I loved the crispy skin. It was crispy without being deep fried like Kentucky Fried Chicken. Awesome. The service is also quite attentive. The service staff is friendly and they actually speak english here. Quite professional too. I have been to so many restaurants where they can't speak english that well at all. Its like traveling internationally. They actually clean your tables very nicely and provide drinks at a speedy rate. Value wise you just can't beat it. I can't buy groceries for that price. I can eat like a horse. One thing to mention though is that these guys are pretty strict on customers finishing the food so you better everything that you order and lick the plate because you can't even waste rice in this place otherwise you pay the price!! Its hard no to over order when they have some many choices of good food to choose from. Other than that this is place provides a feast for kings.

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Best All you Can Eat in Richmond!!
By canucksfan of Vancouver (2 Reviews)
Submitted Sunday, January 18, 2009 - 12:12pm [Dine in]

First of al lI can say that this place is a mad house on the weekends to it is best to make reservations. I was nicely greeted by the host at the door and eventually got a table because it was so packed and believe me it was worth the wait. The menu options can be a bit confusing but regardless of being busy the servers had the patience to explain to me the differences in the menus which consisted of a basic all you can eat menu, deluxe all you can eat menu and a hot pot option. Being a sushi nut we opted for the deluxe which had tons of Sashimi and sushi items. Amazing!!. The food in this restaurant I can say is outstanding.... The sashimi is super fresh and the tempura was so hot and juicy...delicious... paired with the amazing service is great. All servers in the restaurant are very good at multitasking. For the price that I am paying for all this food is like stealing. I have been to many all you can restaurants and none of them even compare!!! I guess I was kinda stupid for visiting RS all those years and very thankful for my friend recommending me this place. It is for sure my new favourite Japanese all you can eat restaurant. The only drawback would probably be that the restaurant doesn't really feel llike Japanese. I would though highly recommend!!

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Great AYCE quality food - servers suck at math
By ryyeung of Richmond (35 Reviews)
Submitted Saturday, January 17, 2009 - 10:13pm [Dine in]

First off, some people on Dinehere think they are sushi conniseurs when they eat AYCE sushi and complain it not authentic. Please....AYCE is for decent sushi at a good price - it's obviously not going to compare to what you get at say Tojo or something similar.

The food here is one of the best I've had at an AYCE place. The dinner menu, esp. the deluxe menu is expansive and a good deal at $23 per head. The sashimi is fresh, and my fav. is the fresh oyster, which comes out cold and fresh as well.

I really have no issues of the decor or anything. The only issue may be parking. If you get there during peak period, be prepared to wait around for a spot, or park across the street at Aberdeen.

However, my biggest gripe about this place is the indifferent service and the fact they are a place that doesn't count properly. For example, order 20 oysters and they give you 13 or order 10 sushi and they give you 15. Basically they think 2+2=5. Other times, for more pricey items (i.e. oysters, toro sashimi), they will forget the order completely.

But then again, this is AYCE so I don't expect the greatest service anyway. If you want enourmous amounts of decent sushi, then I highly recommend this place.

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Pleasantly surprised at food quality
By LotusRapper of Lower Mainland (8 Reviews)
Submitted Monday, July 7, 2008 - 11:57am [Dine in]

I was hesitant to go to a large (17) family dinner at this place, as I usually avoid AYCE Japanese restaurants for their lack of ambience and poor food quality. Well I gotta say this time I was pleasantly surprised. I'm sensitive to MSG, yet Ninkazu's foods didn't send me gulping down gallons of water nor give me a headache afterward. While the variety is fairly large, I liked the fact the individual pieces of nigari and maki were small, as I find typical AYCE portions much too large (and wasteful).

The Korean beef short ribs were esp. good

We were lucky to have gotten a private, enclosed room (with wall-to-wall window view of Aberdeen Mall) due to the larger size of our group. If I had to eat in the very loud and smoky main dining area I think the experience would have been less positive.

Go for the food, but don't expect a quiet ambience.

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Heaven AYCE
By frankviola of Vancouver (2 Reviews)
Submitted Sunday, July 6, 2008 - 4:50am [Dine in]

I have tried many all you can eat restaurants however, I have yet to try an all you can eat restaurant as good as Ninkazu. I came all the way from west vancouver to check out what the big fuss about this place was. Now I know. The dinner menu is incredible with its selection. The service is superb as I would compare it to even the best full serviced restaurants in Vancouver. Food was introduced, tea was consistantly filled with bottomless tea. Our table was getting all the attention. For the price that I am paying for the dinner deluxe is like stealing sushi. I must have had over 100 dollars in food for a quarter of the price and ate like king. The Sashimi presentation was awesome. The teriyaki chicken was perfectly cooked and the honey glazed beef was to die for!! Some of the rolls kind of fell apart on me but maybe because of my lack of skill for chopsticks. The washrooms are super clean, well kept and neat. The decor of the restaurant was also outstanding as you can even watch the sunset through the window. Love this place! I will certaintly be back!

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Highly Recommended, great value, late night must try
By bradrobinson of Richmond (3 Reviews)
Submitted Friday, May 30, 2008 - 6:00pm [Dine in]

I was convinced to give this place a try yesterday for late night as I am not really a fan of all you can eat but I am sure glad I came here. This establishment offers one of the greatest Japanese late night menus I have come across in Richmond. The menu has a good range of sushi and to well cooked bbq and grilled food. At $13 you are getting tremendous value. I pay more and get less in some fast food joints. The food is very very good for an all you can restaurant and a lot better than the ones that I have been to. The teriyaki can be a little bit salty but that’s fine.

The service for this restaurant is also a major plus for an all you can eat. At the price that you are paying for the menu you are served almost like a king. My needs were well anticipated and I even had bottomless tea with tea filled constantly. I saw how busy this place got; and you get speedy yet efficient service and I think one of the requirements to work here is to have been a track meet star and it looks like the manager himself must had previously been in track and field.

The decor of this restaurant is spectacular and you get the feeling of a higher end restaurant. The tables are spacious and the view is awesome looking outdoors. The drawback is the wait when it gets busy but for the price they offer it’s hard not to expect some waiting. This place has changed my concept of all you can eat and I will certainly be returning on a regular basis as I have found a new favourite. Full marks well deserved.

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All you can eat heaven; 5 star quality
By superstar123 of Vancouver (4 Reviews)
Submitted Wednesday, May 28, 2008 - 4:57pm [Dine in]

Upon visiting Ninkazu Japanese restaurant on the weekend for dinner had left me speechless. My relatives referred me to this restaurant as I was in doubt on how an Japanese all you can eat restaurant can be as I recently been to Tomokazu in Vancouver as the experience in wasn't that great.

In addition to my relatives recommendations I also read reviews for this restaurant. I can tell everybody that I can confirm those reviews and that this restaurant is that damn good!!!

The management in this restaurant certainly know what they are doing. The food here is tremendous as my recommendations include yakitori which has delightful amount of spices, the chicken teriyaki had crispy skin, the Unagi sushi came out hot and tasty. One of the sushi chefs had a missing tooth which he probably had too much sushi when he was younger.

Service was a big plus. I never had a empty cup of tea nor did I have any dirty dishes ever on the table. Some nice recommendations were given. For all you can eat its 5 star quality.

The restaurant is clean; with a perfect view with large windows. I sat 2 rows away from the windows and still had a view. I am willing to drive here from Vancouver for this restaurant. HIGHLY RECOMMENDED!!

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Decent lunch
By Azusa of Burnaby (38 Reviews)
Submitted Sunday, May 25, 2008 - 10:07pm [Dine in]

A friend of mine wanted to visit this place for lunch so we went to this place for lunch. At first, it felt *strange* (for the lack of a better word). It was Friday afternoon and it was not packed full. As a result, we were a bit hesitant about the place. Anyway, we decided to give it a try.

We were seated on a table for four with an induction stove. As a result we felt a bit strange as it was such a large table. Anyway, we decided to order from the sheet they gave us. We ordered a bit of everything and then waited...

The food didn't take long to arrive. I will assume they were pre-made and just waiting to be served. Most of the rolls were OK, nothing to comment about. However, the cones my lunch companion ordered looked good (and, as a result, I "stole" one from her!). Other usual all-you-can-eat-sushi fare (teriyaki chicken, gyoza, et al) was OK. One item I did like was the gomae. Sashimi was limited to 8 pieces. We ordered tuna and salmon - salmon one was OK but tuna was a bit gross (imagine a cream/pink slab).

Service was mixed. Although there were smaller (and empty) tables, we were seated on this huge table so conversation was a bit difficult. But, otherwise, tea cups were filled constantly so that was not an issue. Re-ordering wasn't difficult either. We just had to flag one of the waiters/waitresses and they quickly grabbed the ticket.

Ambiance was odd. They have quite a good view, compared to Go Go Tea. Also, there was a lot of natural light flooding in (then again, it is almost summer). However, music was horrible, loud and out of place. Did I mention we were seated in a large table and conversation was difficult?

Overall, it is quite decent if I compare it to other "well known" all-you-can-eat places like Kingway Sushi and its brother (and going downhill) Richmond Sushi. For lunch, the menu was a bit small, though was enough to entertain us (Kingsway Sushi is better on this category). I might come back for dinner to try the hot-pot.

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Confirmation of Richmonds Best
By Johnson of Richmond (6 Reviews)
Submitted Friday, May 23, 2008 - 5:04pm [Dine in]

Checked this place out based on the reviews as I came here for the late night. I have been to a lot of all you can eat Japanese restaurants in Richmond and I can finally confirm for myself that Ninkazu is certainly the best one. The drink list is well made of a fine dining quality. I had a beer and Sake. The late night menu has a nice selection of foods ranging from sushi to bbq to teriyaki to tempura. Food is fresh. The bbq items are amazing as the beef ribs have a honey glaze to them. The chicken teriyaki are also excellent. The service for an all you can restaurant is also outstanding. I love the friendliness. I can't wait to try the dinner and lunch menu. As I am heading to Vancouver this weekend I am going to check out Tomokazu in Vancouver. I would highly recommend this place.

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A Consistent AYCE Chinese/Pseudo-Japanese Sushi Restaurant
By kennydoc1999 of Vancouver (40 Reviews)
Submitted Sunday, May 11, 2008 - 10:25pm [Dine in]

As a dad of two kids ( and it being Mother's Day ) we thought we'd give Ninkazu a try for lunch. I thought I'd layout this review with the usual criteria that most others have used here, namely: service, atmosphere, food quality, and any other tidbits.

My wife and I were greeted with a warm reception by the manager at the door, my wife commented that she recognized him from the other Tomokazu and he pleasantly replied that he works at both restaurants from time to time. A good start to lunch rather than the much too often given Chinese restaurant service of sit-down-shut-up-eat-and-get-out-style.

The waitress was not very personable, but she did offer a smile at the end of the meal, and I noticed that she moved very fluidly throughout the entire room servicing other patrons. So all in all she was busy and efficient in her duties with about 12 tables and 4 people at the sushi bar this day. The other staff who took plates from the table to the people who dropped off the food were a little of everything, some of the guys were smiling and somewhat cheery, two waitresses were like this as well, and we received the ubiquitious Chinese style dump-and-run from our waitress and one other female.

We were shorted on our first order meaning 12 pieces of California Rolls came out as 6 pieces, 8 pieces of Tuna Rolls ordered became 4 pieces and so on. The second order came out more exact to what we wanted, and the waitress did not give us another sheet to fill out ( either she was psychic or she wanted us to stop ordering hmmm?).

The food was good, very consistent in quality and taste to other AYCE Chinese Sushi places with the usual fare you find at pretty much all of them. Nothing that made our taste receptors do backflips of sheer joy, but also nothing that made us ill or had the effect of turning off our hunger sensations. A good solid, pleasant taste from all items ordered.

You're limited to the amount of Sashimi you can order at lunch but that's to be expected, I mean lunch is only $9.95 on weekdays and an extra $1 on weekends/holidays. The kids were only $7.95 each.

To sum it all up, it was well worth the $40 ( not including tip ) spent on our family of four. Please do go to Ninkazu for a satisfying and filling lunch if you are in the area.

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