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3.5
  • Food3.5
  • Service3.5
  • Value3.5
  • Ambiance3.5
  • Reviews85

Ninkazu Japanese Restaurant

4231 Hazelbridge Way, #205
Richmond, BC V6X3L7
Tel: (604) 279-9077
Fax: (604) 279-0212
Neighbourhood: Golden Village

Reviews

Displaying 1 - 20 of 85 Reviews FoundSort: Useful | Helpful | Reviews | Date
One of the better AYCE
By azn_msfyt of Delta (194 Reviews)
Submitted Friday, June 13, 2008 - 9:20pm [Dine in]

Food: we ordered a variety of items on the lite dinner menu and most of it was quite good. Tuna tataki was only ok, some rolls fell apart when they reached the table and some of the hot items were lukewarm when they reached the table but no serious problems otherwise.

Service: Quick ane expedient. Tea was refilled constantly and we received food quite quickly to our surprise. Host was a little odd though - seemed overly friendly, almost bordering on sarcasm but it could be just me. Overall, I was quite surprised for an AYCE restaurant.

Value: Pretty good for the number of items you could order. Unlimited sashimi which we all enjoyed. Not a bad price per person either - 19.95.

Ambiance: Clean and if you can get a window seat, its nice to look out on the road and watch the parking lot below full of bad drivers. LOL. Looking for parking was terrible as the lot tends to be full at any hour of the day - might be a good idea to park at Aberdeen and just walk over.

Overall, I would return since we all left quite satisfied and our wallets were not seriously damaged.

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Newest AYCE in Richmond
By cocoeater of vancouver (323 Reviews)
Submitted Monday, April 28, 2008 - 1:20pm [Dine in]

There is a definite relationship betweeen new and good AYCE. Seems like they all start off pretty good and then the food and service quality decreases as the restaurant gets older. Tried the 'lite' menu as well as the hotpot. Total was $23. Seems like you can't get the hot pot if you order the deluxe AYCE menu. Basic sashimi selections, like tuna and salmon. Both were of avg quality. Sushi items were very good as well as the cones/rolls. The cooked items like tempura and gyoza were good. The hot pot was very good and for the $3 add on per person, a good value.

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Looks nice, fix everything else
By chasiubow of North Van (675 Reviews)
Submitted Tuesday, February 12, 2008 - 2:59pm [Dine in]

Mrs. C and I were craving sushi, and we tried this place based on previous reviews. We arrived on a Sunday and the place was empty. Not sure why since it looked nice, but it was quite hard to find. They have radiant heat elements in the tables, so this place must also do hot pot. The whole restaurant looked new and even the w/c was clean.

The service was okay, but could be better since we were the only ones there. We ordered a selection of AYCE items. Some didn’t arrive until I reminded the server a couple of times. What did arrive was good, especially the deep fried chicken wings and the tuna and salmon nigiri sushi. They limit sashimi, which is kind of stupid. That combined with the fact that they seem to have trouble getting all the orders to the table might also help to explain the lack of customers.

Overall, the sushi was a little better than average but not much. The price was $11.95 for lunch (they add $1.00 on weekends). The dinner price is ridiculously high. If it was a bit better or cheaper I might go back. With so many choices, I will try other places first.

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Our favorite all you can eat.
By straw_hut of Vancouver (downtown) (19 Reviews)
Submitted Tuesday, September 3, 2013 - 4:46pm [Dine in]

My buddies and I have frequented almost all the all-u-can-eat sushi places in richmond in the last 10 years. Restaurants have opened, experienced their growth with decent food and ultimately declined into oblivion. This place has been our favorite for the past 2 years. Great sushi rolls, consistently awesome food + fast service and as long as you make reservations ahead of time, you'll get a table in a reasonable amount of wait for late-night.

Host / Hostess is always friendly and the staff look really tired but are never mean or make you feel unwelcome.

Hope this place does not decline like all the others in Richmond. It does get noisy in here and the place usually fills up fast with college kids. Not the ideal place to go for a date but it is good when you want great food.

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Yumumumum yum!
By Burgerandbrew of Surrey (32 Reviews)
Submitted Friday, August 17, 2012 - 9:26am [Dine in]

We've been here quite a few times, the last for a family dinner after a marathon swim recently. When we got in we almost couldn't get a table (it was a Saturday) because most of the place was reserved and we had a group of 7. The place was basically empty though, and if I wasn't so hungry and hadn't driven from Surrey (and dragged the family out) I would have left. Yeah, I understand reso's probably make or break a restaurant like this but if it's empty and we can't get a table? You're doing too many resos. Anyway, luckily the manager fit us in, but gave us a time limit (2.5 hours, which was fine....)

The food was great, they brought us almost all of the dishes ordered (which is a rarity for ayce). Our waters and tea are refilled OFTEN, the dishes cleaned up often, and we hardly had to ASK for anything. Worth the drive for special occasions, dinner price is a little high for me being a student but the late night is much much much better!!!!

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Short of expectations
By Kujibo of West Vancouver (127 Reviews)
Submitted Saturday, October 31, 2009 - 11:17pm [Dine in]

My wife conned me into a trip to Aberdeen (even as a Richmond native, I've avoided it my whole life so far!), so I thought why not try a restaurant around there. I had recalled that Ninkazu was around there and had some glowing reviews.

We had the deluxe sushi. I have to say I was pretty disappointed with the food. Miso soup was tasteless. The tuna sashimi looked grey and tasted how it looked. Lobster sushi was tasteless. There was nothing that great about the rolls. Seemed a bit stale - how could it be that fresh when they come 2 pieces at a time. Did they make a roll of 2 just for us? We got there a bit before 6 when it was empty so that might have something to do with it. The only thing that I thought good was the tempura. Everything else was meh. There was nothing that interesting on the menu, ninkazu roll their only special item, and it just kind of looked like canned salmon. For the deluxe dinner menu, I just wasn't impressed. I think my rating of 3 is maybe even a bit generous. On a positive note, all orders came in very small orders. It was nice to have bite sized orders of sushi and sashimi. However, I think the fried food orders could have been larger. It wore me out just trying to order enough food to fill up.

Service was OK, but a bit utilitarian. Didn't start off well with first waitress blurting "regular/deluxe?" a second after we sit down and then abruptly running off with a bit of a disgusted look on her face when I said I dunno I just got here. But the manager seemed chipper and nice and our other waitress seemed decent. What irked me though was they didn't give us some of the nicer items in our sushi order, and it seemed perhaps intentional. I've gotten spoiled by places like I Love Sushi who have always given us everything, even when we screwed up and ordered 3x as much sashimi as we meant to. On a positive note they did seem to try to get soups, salad, and sashimi out before other foods, but on the other hand the motoyaki always seemed to take about 30 minutes.

For the deluxe dinner menu, I'd say the value wasn't great just because the food wasn't great. But it's all you can eat, so obviously there is some value there. I think you would do a lot better to stick to lunch or late night specials, then I think you would start to get some value.

The place basically looked and behaved like a Chinese restaurant, which never does too much for me ambiance wise. There was a very nice almost floor to ceiling glass window along one side of the restaurant, but we didn't get to sit there so couldn't really enjoy it. I noticed a fair bit of bird poop on the window, so I'm not that sad about missing out on it anyway. Restaurant and tables were pretty roomy, which was nice.

Maybe if I lived closer I might try lunch again, but no way I'd pay for the dinner again. I've been too spoiled by better AYCE and non-AYCE places.

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Solid!
By hungryfordinner of Vancouver (125 Reviews)
Submitted Saturday, October 10, 2009 - 1:59pm [Dine in]

Food: I think this is one of the better AYCE Japanese places. The salmon nigiri tasted very fresh. Really enjoyed it. The chopped scallop cones are pretty tasty too! My only complaint is that it lacks variety. The lunch menu doesn't have stuff like oyster motoyaki, which a place like Richmond Sushi has (although keep in mind this place is cheaper). Nevertheless, what was available was good.

Service: Waitresses could have smiled more, but overall, not a big problem since food came in a prompt manner.

Value: Super value! It was $10 per person before taxes and tips for lunch.

Ambiance: The tables are really big, so it was kind of awkward sitting so far away from the person in front of you. However, if you prefer more spacious seating, then this place is good for you. Clean restaurant.

I will definitely return!

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Hit or Miss but Solid all around.
By cherrybomb143 of Surrey, bc (212 Reviews)
Submitted Wednesday, March 11, 2009 - 9:24pm [Dine in]

Came here for a weekday dinner and ordered from the "dinner lite" menu. Quality is about the same as its sister restaurant, Tomokazu on Broadway, but I find the atmosphere in this one more comfortable to sit in. Service here is also better (from this experience anyway). From the minute we walked in, we were greeted and shown to our table promptly. The servers were polite and smiling, even joking around with us.

Onto the food - again like Tomokazu on Broadway, it's hit and miss but in general, fairly priced for fairly ok food.

Good: salmon kama, salmon sashimi (soft and buttery in texture. very, very nice), miso, green salad (with added lemon for a burst of freshness), tuna sashimi (fresh)

Not -so - good: mango pudding (plastic aftertaste), sumonomo salad (1 lonely piece of baby shrimp in a pure vinegar dressing... it was overpowering and sour), korean bbq pork (while tasty, it was quite burnt)

As the previous review mentioned, oysters and seafood motoyaki were served in foil shells instead of real ones. The sushi overall (including lobster sushi) was not very good, but edible.

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Not bad for AYCE
By hungryjo of Vancouver (174 Reviews)
Submitted Thursday, August 7, 2008 - 10:39am [Dine in]

I'm not a huge fan of all you can eat but I thought I'd give this place a try since they have great reviews here. They are located on the 2nd floor in a lil plaza.
The place is spacious and comfortable with huge windows facing aberdeen centre mall. The service was good, the girl server was very smiley.
We had lite dinner special at $19.95. They also have the deluxe special for $3-4 more which includes more choices of sashimi. They also have hotpot for a few bucks more.
Food: I must say that their food is above average. The sashimi is pretty fresh. The food (sushi rolls, cones, etc) is presentable and quite good.
This place is good for very hungry and/or big eaters. I think it's a pretty good deal for $20.

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Above average japanese AYCE
By aregma of Burnaby (115 Reviews)
Submitted Monday, June 30, 2008 - 12:53pm [Dine in]

Had late night dinner here a few days ago and found their sushi and sashimi better than average quality for AYCE places. The rolls I found not really good, and the motoyaki I tried was really just some baked fish, which was okay at best. The BBQ salmon cheek was surprisingly good.

Ambiance was pretty nice, and service was friendly and fast. The main problem is they messed up at least one thing on my order every time, which is strange since you order by ticking off what you want on a sheet.

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First impression. What a gem of a place
By hydeeho of Burnaby (182 Reviews)
Submitted Thursday, June 19, 2008 - 12:43pm [Dine in]

4 of us had the $19.95 ayce plus the $3 hot pot add on. Food was excellent. Service was awesome. Missed a couple of dishes but I kind of expect it at an ayce restaurant. Seems to happen everywhere. View from the window seat was great watching all the Richmond drivers in their Mercedes. Money can't buy love but apparently you can still get a driver's license. Premise was clean and spacious. Checked out the washroom and it was one of the grandest I have ever seen in a restaurant. I will be back but only on special occasions.

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Good AYCE
By kewpiebaby of Vancouver (200 Reviews)
Submitted Wednesday, October 20, 2010 - 2:24pm [Dine in]

This place is always busy. Always packed and always fresh. And you can order as much as you want. I've been on two separate occasions; one for a big group dinner after a wedding rehearsal and one for my Dad's birthday. Both times quick, rushed service (it's an AYCE in Richmond, don't expect less), food is pretty good and good sushi portions. I think the best AYCE in Vancouver so far; definitely giving places like Sui Sha Ya & Shabusen a run for their money.

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For what it's worth..
By Bonka of Vancouver (464 Reviews)
Submitted Thursday, December 24, 2009 - 3:44am [Dine in]

My friend and I were hungry and he balked on my typical comfort food choices so we settled on trying this place out. We actually showed up at a little past nine, but feeling cheap we waited the extra 20 or so minutes to do late night dining for $12.95.

Busy as heck we waited roughly 15 minutes before being giving the choice of dining at the bar or continue waiting. We chose the bar. Compared to the rest of the establishment, the bar was pretty crappy. The rest of the restaurant looked pretty nice and considering the hoards of people, it wasn't noisy at all.

We ordered 2 rounds off the order sheet with the typical lineup of cones, rolls and cooked items. Other than some small quips on a few dishes, the rest were pretty good, actually better than expectations.

Service is near non-existant, mostly because the staff are so busy with taking and serving orders and cleanup. In spite of this, they are quick at clearing out our dishes at the bar and were polite when we interrupted a server going the other way for a teapot refill, so be prepared to wave someone done for anything. A decent enough job in my books.

Not a bad place for the hungry hound glut.

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Well executed AYCE!
By sweethot of lower mainland (162 Reviews)
Submitted Wednesday, June 4, 2008 - 3:05pm [Dine in]

Not sure why we waited this long to check out this place given the glowing reviews. I absolutely agree with all that has been said before.

The food is quite tasty for AYCE, our table had the lunch AYCE menu which doesn't look like it has that much choice to being with, but we were all satisfied.

The portions are on the smaller side which I liked, as it allowed us to try more items and kept us from overeating too much. The gomae dressing is tasty and the petite sunomono is perfectly refreshing. The miso soup is stronger and saltier here.

Something unusual on their menu is the Portuguese sauce seafood motoyaki, this is a mild curry and coconut based sauce but the coconut flavour doesn't really come through, it's baked with assorted seafood and bits of mushroom and corn, this dish worked.

I love cones and the scallop cone contained larger chunks of fresh, chopped scallop without being heavy on the mayo! I didn't really care for the spicy tuna cone, but at least the sauce was spicy.

The salmon sashimi is edible, but my personal preference is sockeye salmon which isn't offered at lunchtime. The avocado maki was filled with lots of avocado.

They really shine on cooking dishes, the gyoza is perfectly crisped, and the chicken terriyaki is crispy on the bottom.

While we don't indulge that often at AYCE's our tummies were happy here and we will return.

The service seemed normal for a AYCE place neither better or worse. The pricing is very competitive at $9.99 for weekday lunch including sashimi while offering the best quality of all AYCE's in the area. The spacious restaurant ambiance is nice as well. The location is great to combine with lunch and a visit to the surrounding mall's.

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My Go-To AYCE
By aftertaste of Vancouver (4 Reviews)
Submitted Wednesday, May 2, 2012 - 1:07am [Dine in]

I'm always satisfied with their "Late Night" ($13.95) menu, but I do get their "Lite Dinner" ($20.95) menu if my hunger can bear to wait until 9:30pm.

In my opinion their food is pretty much up to par with regular non-all-you-can-eat Japanese restaurants.

The pros of the "Late Night" menu would of course be the price. But the advantage of ordering from the the "Lite Dinner" menu would be certain menu items that I like:
unlimited sashimi (as opposed to a limit of 6 pieces per person on the "Late Night" menu),
chopped scallop sushi (you can only get the cone version from the "Late Night" menu ... which I find to be a lot messier),
shark fin sushi (tastes like jelly fish from Chinese restaurants),
wakame sushi,
tuna tataki (tuna sashimi that's cooked on the outside),
and New York steak (thin pieces of steak that I really enjoy it, but it might be a bit plain for others).

For either menu, I always tick off orders of sashimi, miso soup, oyster motoyaki, agedashi tofu, beef teriyaki, chicken katsu, chicken karrage and jello for dessert. These dishes always come out tasty.

Some items I don't recommend from Ninkazu are their gyozas, unagi fried rice, and salmon kama. The unagi fried rice tasted like bad fried rice with little to no unagi, and the salmon kama is just a deep fried fish head that's very difficult to eat.

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great service for AYCE
By adidaf of Richmond (64 Reviews)
Submitted Monday, August 25, 2008 - 5:42pm [Dine in]

Food: was standard for AYCE. Liked the fact that their rolls and cones weren't overstuffed w/ rice like some other AYCE places.

Service: was great compared to other AYCE places. Staff actually smile and acknowledge you!

Value: prices are around the same as other AYCE places.

Ambiance: looks clean and new. The only thing bad is trying to find parking.

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Overrated
By 8there of Vancouver (66 Reviews)
Submitted Monday, July 14, 2008 - 1:27pm [Dine in]

We went for lunch on a Sunday, and luckily everyone in our party got parking in the small busy lot, otherwise I don't know where else we could've parked. The restaurant wasn't busy, which was surprising for a Sunday lunch time. I was expecting a lot, given the good reviews here, but I was not blown away at all. Selection was small for lunch, but I did like that they had cones. The motoyaki was not good. It was served in little tin tart cups and was too greasy. The rest of the food was ok, the best was the chicken wings. The funniest thing is the way our dessert was served. We had 6 people, and ordered 6 servings of jello for dessert. What came out was a plate full of little jello cubes. We had to eat it with our chopsticks on our plates dirty with sauce. Not sure I'd go back again for lunch, but dinner looks interesting with hot pot.

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Not a fan of AYCE, but.....
By marymac of Delta, BC (138 Reviews)
Submitted Friday, May 16, 2008 - 4:17pm [Dine in]

We had gone to Tomokazu in Vancouver about 6 months ago, ending up there because we were pressed for time and the restaurant we were headed for had gone out of business. We were "underwhelmed" by the Vancouver location: the food was adequate, but the place looked like it needed a major cleaning and the server was rather distant.

Again, after reading these reviews, and since we were in Richmond anyway, we decided to give the Richmond location a try.

Service was prompt, friendly and professional. We were there for lunch on a weekday, and the rush hadn't started yet. The place was tidy and clean, including washrooms.

Ordered miso soup (OK), ebi sunomono and spinach gomae (both very, very good...the spinach was really fresh and not overcooked). Also ordered the salmon and tuna sashimi - salmon was good, tuna was a bit "stale". Agedashi tofu, chicken wings, baked seafood with mayo sauce... all fresh, hot and tasty. Spicy tuna cones and chop scallop cones were good as well. BC roll and Dynamite roll fell apart, but tasted fine.

With a Sapporo beer and a window table on a sunny Friday, we were happy with our choice. Rating it a "4" with the proviso that it IS an AYCE, and that's a class all its own.

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Horrible Restaurant
By ShyaneHe of Richmond , BC, Canada (1 Review)
Submitted Tuesday, August 14, 2012 - 11:05pm [Dine in]

This has got to be the WORST restaurant I have ever eaten at. I go out to eat approximately 4 - 6 times a week, and have enjoyed many different "ALL YOU CAN EAT" restaurants and until tonight I have never been so unsatisfied. First of all, the staff is the worst. They do not greet you when you walk in, nor do they talk to you at all. You have to WAVE down staff to pick up your order. And if you want anything else, good luck! Because you won't get any staff to help you out. Not to mention, they give you a time limit of 1.5 hours to finish. I like to enjoy my time out, and take my time to eat, not rush to finish. I'm paying to eat out, not to be rushed to eat. OH and the servers, GET TO CHOOSE THERE OWN TIP. I'm pretty sure thats for the customer to decide. But I can see why the choose there on tip because the service is horrible. I can't see anyone actually tipping them. I have never been so unpleased in my life with eating out. I will NEVER return to this restaurant again and I advice you just to go somewhere else like Kisha Poppo where the service, food and quality are actually worth the price. Or anywhere else for that matter.

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Very little selection, poor quality food
By chrys of Richmond (1 Review)
Submitted Wednesday, July 25, 2012 - 10:05am [Dine in]

I should have known better when I saw that the price is only $10.95 per person for lunch. Little selection does not neccessarily equate to poor quality food though, so I gave it a try. I was very disappointed. The restaurant lacked ambience which was reflective in the presentation of their food. Most of the items on the lunch menu were deep-fried or greasy foods (e.g., katsu, tempura, gyoza, agedashi..etc.). We tried most of the rolls on the menu, including the Alaska roll, BC rolls and dynamite rolls. They were poorly put together and thinly sliced, so they fell apart as soon as we tried to pick them up with our chopsticks. It didn't help that there was LETTUCE in all the rolls. (Who puts lettuce in sushi maki?) What they claimed to be gyoza was actually a Chinese dumpling with pork annd ginger. The only thing I was somewhat pleased with was the scallop handroll. I would never go back to this restaurant again though.

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