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3
  • Food3
  • Service3
  • Value2.5
  • Ambiance3.5
  • Reviews18

Mandalay Lounge and Steakhouse

3900 Bayview Street, #140
Richmond, BC V7E6N1
Tel: (604) 628-2500
Neighbourhood: Steveston Village

Reviews

Displaying 1 - 18 of 18 Reviews FoundSort: Useful | Helpful | Reviews | Date
Not bad
By Jorge Eduardo of Vancouver (West End) (18 Reviews)
Submitted Monday, August 1, 2011 - 6:27pm [Dine in]

There are more scenic places to dine in Steveston, but Mandalay Lounge is not bad.

Had the Tuna Sashimi Salad, was small but tasty. Waitress kept calling me 'man' like we were old high school buddies,which was weird, but she was pleasant and was mostly funny.

Looks pretty clean inside. A little too 'modern bullshitty slick' for my taste. But hey its a little bit more private than the main pier in Steveston there. Not a bad place.

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Great staff and ambiance but need to improve food quality
By Gocs of Richmond, BC (1 Review)
Submitted Thursday, August 11, 2011 - 9:58am [Dine in]

Went for dinner with the guys. We wanted a quality steakhouse and thought to try Mandalay. The restaurant is located on Steveston's waterfront. Beautiful ambiance and views with good quality live music. The staff was friendly and worked hard. The variety of the menu was extensive but steak section was limited for a steakhouse. My party of three all ordered rib eye steak. The steak came with mashed potatoes, vegetables and a choice of sauce. The rib eye was sub-par meat at best. The steak was thinly cut and pre-sliced on the plate. Never been to a steakhouse that pre-slices a rib eye in the kitchen. Hence, the steak was not juice anymore. I have been to quality steakhouses that slice the steak on the table not the kitchen. I was really disappointed with the quality of the steak. The restaurant was great except for the quality of the steak. Lots of potential but need improvement.

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enjoyable evening
By Zeero of delta (12 Reviews)
Submitted Wednesday, March 7, 2012 - 3:18pm [Dine in]

I went to Mandaly for the first time last night. The menu has a lot of different types of cuisine so I would not call this a steak house.

The quality of food was good , the pricing reasonable and the service excellent. Plus they have a nice variety of wine options.

It was a slow tuesday night so know wait for anything.

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Awesome decor, good food, something different
By shellyBjolly of Vancity (13 Reviews)
Submitted Monday, September 7, 2009 - 6:50pm [Dine in]

Very Yaletownish decor, was pretty impressed with what the overall had to offer. Was with a party of 4 celebrating a birthday and we had a really good time.

Food was above average but isn't 5 star like some of the high end players downtown but this isn't fine dining as there's a sports lounge and a casual yet upscale feel. Like a mini Joey's with a water view (and I'm a big fan of Joey's)

I had a burger while my other 3 guests had steaks. Steaks looked GREAT but I didn't have a chance to taste. My burger was awesome.

Definitely the place in Steveston to go to when in Steveston.

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On its way up. Had a fantastic evening
By purpleshiraz of Vancouver (9 Reviews)
Submitted Wednesday, June 16, 2010 - 9:32am [Dine in]

Was her during a weeknight and Steveston has been a good hang out of mine for the past year since my best bud moved to the area.

Now I'll be honest, I my first time here about a yr ago wasn't the best experience. My friend had told me the got rid of their old chef and we gave Mandalay another chance a couple of nights ago.

They have THE RIGHT combination for an ultra modern & urban style restaurant and I felt like i was in montreal or even New York.

Food was awesome (try the spinach dip) and my steak was legendary. I far cry from my last experience here. We'll be back a LOT in the summer. great hang out with a GREAT crowd even on a monday night.

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Pleasant Surprise
By Little Cube of Caramel of Richmond, BC (5 Reviews)
Submitted Sunday, May 9, 2010 - 10:27am [Dine in]

Having read the reviews here, I was not expecting much from Mandalay. However, it turned out much better than I expected. I went on a Thursday evening with a couple of friends, and since it was nice out, we sat on the patio. Our server was very pleasant, as was the buser. We ordered the spinach, crab and artichoke dip for an appetizer, and it arrived warm without being too hot to touch, and it didn't have an overpowering seafood taste, which I was afraid of. Both my friends ordered the steak burger, and they both liked it a lot. One of my friends is very picky about the toppings on her burger, and basically asked for a customized version of what was on the menu. I was a little embarrassed by it, but our server didn't seem to mind, and the burger arrived just as my friend had requested. I had the asparagas and asiago ravioli. The sauce was the main source of flavour, but I enjoyed it well enough. Dessert is my favourite course, and it was delicious here. I had a pear shaped chocolate hazelnut frozen dessert, that I found very unique. My friend had the creme brulee, which she pretty much breathed in. At one point, it was beginning to get a little chilly, and we were given blankets, which I thought was a very considerate touch. I would definitely come back here.

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Fine Dining Wannabe
By Iron_Chef of Richmond , BC (1 Review)
Submitted Monday, February 15, 2010 - 11:16am [Dine in]

My wife and decided to try this new restaurant on valentine's day. the atmosphere and ambience immedaitely impresses you as you enter the door. the actual dining area and bar isnt too big, but there is a 2nd flr which is the lounge area for drinks.

for valentine's celebraiton, it seems that they are either poorly trained or unpreapred. first thing i see on the bar countertop is the clean up rag, beside a bottle of cleaning liquid, which was so close the bottles of wine and beer and plates on the bar table.

as soon as we were shown to the table, the attendant, left as standing right in the middle of the dining room. she went to speak with other customers and left us hanging. after she realized her mistake, we were then seated. i ordered a PRIME RIB ANGUS burger, while my wife a rack of lamb ( which we were informed they had no stock. ) so she went with the 10oz steak with lobster special. we also had the mandaly shrimp to start.

our water goblets were filled only once, as i had to flag the waitress for a refill. now on to the food....shirmp was mediorce in taste. shrimps broiled then drizzled with butter and herb sauce. the shrimps werent seasoned at all. tasted bland. any fool could make it at home. my wife's steak was bland and poorly cooked. only her lobster was the saving grace because surprisingly it was the meat was juicy. my burger came and was charred beyond taste. it was dry and tough, consireing it was supposed to be angus. VERAs made better burgers. it tasted like a MCDONALD'S angus burger. im certain that it was a frozen patty. after calling the attention of the waitress, she even asked me "what do you want me to do with it?" ---what the helluva quesiton is this? i said, well, "how about replacing it??" oh boy! long story short, i wasnt even offered a discount or a free dessert for their screw up. i mean, what kind of "fine dining place" burns a burger?? if you cant even do that right, good luck with the lamb and steaks. the menu offered so little choices, specially for seafood, considering it is a waterfront restaurant, on a fishing village. no prk entrees. 1 soup choice and 2 salad choices. it even went so far as to offer 1-2 chinese dishes, and believe it or not...butter chicken!!

my conclusion, first, there is no "chef" in this place. i'll bet it is a level 1 cook or even a student cook. the manager doesnt have a good knowledge about restaurant operations and proper procedures. appy plates and cutlery were never changed, the tabel next to us even had to request this. no steak knives were given.

i met the manager as i was paying. when he asked me how was everything, i told him the story and that my food was replaced. he didnt even apologize or offer any kind of compensation for the bad experience. all he said was "ok" turned his back on me and walk away to do other things.

will i go back...NEVER!

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A Pleasure
By whoelius of Vancouver (23 Reviews)
Submitted Sunday, October 4, 2009 - 9:57pm [Dine in]

Having lugged an enormous painting through Steveston with my bare hands, I deserved a rest and a good meal. We stopped at Mandalay overlooking the channel of the Fraser River. The chairs didn't seem to match the tables but that was okay; I only wanted to sit on one piece of furniture and eat from the other and once I'd used my engineering skills to remove the chair from under the table I was okay.

My fiancée and I had a beer each and we both opted for the fish and chips after the waiter enthusiastically said it was halibut.

The sun was in my face and I felt like I was either in heaven or the Mediterranean. The music was like an old-fashioned Cuban salsa and I was able to take a couple of photographs before the dinner arrived.

The waiter proved to be even more enthusiastic than we first thought. He returned with our plates, delivering mine like a frisbee and launching most of my chips onto the table. "Oh, that was amazing", was his review of the situation, whereas I just laughed and presumed he was desperate to put my fish in the middle of my plate, which was where it finished up. My fiancée's food landed more safely in front of her and we ate amused.

My meal was the best fish and chips I've had in Canada. The fish was fresh, beautifully cooked and lightly battered and my fries - at least those I managed to salvage - were fine. Even the tomato and tartar sauces were lovely. Having asked my fiancée, she says her fish was outstanding, thoroughly cooked and light. She says the fries could have been crispier but the flavour of both the fries and the yam fries was lovely. She got a nicely spicy mayo with her yam fries, which she also loved.

We finished with the cheesecake. I thought it was too thick, but that's how the lady likes it so I suppose there can be no complaints there. It was a bit dull though as I could barely tell the difference in texture between what was supposed to be the biscuit and the cheesecake. I like a light cheesecake with a crispy biscuit!

The ambience was, for my taste, flawless. I sat facing the sun and there was nothing ugly between it and I, and the quaint harbour feel could charm a dead man to sing.

The charming waiter brought extra fries for me and I think he bought one of my beers, which he really didn't have to but I was very grateful.

The bill came to about $60, which I was okay; perhaps a little on the mean side, but okay. My fish and chips were of the very highest order so I wouldn't complain.

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NIce view but terrible food
By gdr of Richmond (8 Reviews)
Submitted Tuesday, September 29, 2009 - 3:42pm [Dine in]

I have to agree with lilac on this restaurant. I was one of the diners from the table of ten. The food took a long time to arrive even though the restaurant was only half full. When the food did arrive it was under satisfactory levels. The common problem with all the dishes I tried was seasoning. Salt should be the first ingredient you season with and it wasn't present. Everything was bland bland bland. The grilled calamari was basically frozen tiny squid rings that were blanched and tossed in a pan with oil. There were no grill flavour in it at all. The chicken wings while nicely presented were not seasoned and failed to bring any flavour out of the chicken. I had the ahi tuna entree and while the tuna was well cooked it was not salted. The sides consisting of baby carrots, squash, and rice were all undercooked. All were crunchy and unappetizing. I would definely come back to enjoy the view with a couple drinks but food is definitely a no.

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2 Hour Wait For Entrees
By lilac of Vancouver (3 Reviews)
Submitted Monday, September 21, 2009 - 9:39am [Dine in]

Came here with my mom and brother for sunday night family dinner. We walked in and behind us was a party of 10. We were seated at the same time. We ordered 2 appies and 3 entrees. our appies came 30 minutes later and then we waited..and waited..and waited..our entrees took another hour and a half.

We spoke to the server 3 times..he kept apologizing. He kept telling us that it was because the kitchen was slammed. I've worked in restaurants before and when they say a kitchen is slammed, it's usually when several tables get seated at the same time and order at the same time and then restaurant is usually busy...this wasn't the case..the restaurant was not busy and it was just our table of 3 and 2 tables after us - the party of 10 and another party of 4. I thought it was ridiculous. The manager/owner came to us and said that they were still trying to work out the kinks of being a new restaurant. She wasn't very apologetic and didn't offer anything in return so we decided to get our stuff and leave.

When we got up, another person (another manager?!) ran up to us and said he would take care of our entrees and that it would be only another 7 mins. We decided to stay since entrees would be free and we only had to wait another 7 mins...umm, we waited another 15 mins and our entrees were terrible. My mom's burger was burnt (who burns a burger?!), my mahi mahi was dry and my brother's salmon was overly salted.

We got the bill and it turns out that they only took 50% off our entrees. WTF?!

We paid our bill, I still gave my server 15% cuz i know it wasn't his fault. Management/owner is poor..food is poor. Don't waste your time. Steveston has much more better restaurants.. GO ELSEWHERE.

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Nice Atmosphere, Poor Food
By Delish83 of vancouver (1 Review)
Submitted Monday, August 31, 2009 - 11:30pm [Dine in]

The location and atmosphere of this restaurat is very nice. They did a great job decorating and creating a trendy, inviting space. Unfortunately, Mandalay's food can not be as nicely complimented. This is suppose to be a steakhouse and we did not order steak, so I can not comment on that. Their $8 garden salad was the biggest waste of money I have ever seen and incredibly uncreative. Literally a handful of bagged salad on a plate with a couple cherry tomatoes thrown on the plate. Do not order the lobster ravioli, whoever created this dish needs to go back to chef school. The butter chicken was decent, but tasted like it came out of a jar. The thai curry chicken was good, but the vegetables weren't cooked thoroughly. All in all do not be fooled by the enticing looks of this restaurant...unless you want mediocre food.

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Fantastic Evening. Casual and Classy.. and beautiful Sports Lounge
By KenWard of Richmond (13 Reviews)
Submitted Saturday, January 9, 2010 - 11:21pm [Dine in]

Wife and I decided to dine in Steveston and have heard much about this new restaurant.

Luckily for myself, they have a sport lounge side which was perfect. The wife truly enjoyed the funky modern atmosphere and water view and I relished the opportunity to watch the game on nice big screens.

We both had a set menu special and the food was a nice surprise. We paid $35 for a three course meal that I would say costs maybe twice as much as if I was downtown. Crab Cakes, Filet Mignon & a nice home made dessert .

We love coming into Steveston and we live in Richmond. It's a nice change from Cactus Club or Earl's. Our dining options are pretty slim for what we like in Vancouver. A GREAT alternative to having to go downtown.

We'll be back!

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Not a good place to dine.
By Critical_Reviewer of Richmond (2 Reviews)
Submitted Monday, January 31, 2011 - 9:36am [Dine in]

We tried this restaurant for the first time but won't be returning. There are many other choices in Richmond.
The noise level of the "background music" was irritating. The seating in the dining area was cramped. The selection of local beer was the poorest I've seen anywhere in Richmond. The price for wine was ridiculously expensive - including what should have been average-priced brands.
The service was somewhat annoying as the waitress was interrupting us too frequently.
The food was average-to-good.
I don't recommend this restaurant.

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Fabulous Saturday Night
By hereandthere of Richmond , BC (2 Reviews)
Submitted Monday, June 14, 2010 - 8:25pm [Dine in]

Heard about Mandalay Lounge and Steakhouse on the radio and needed to experience it. Arrived with a friend and was shocked to hear they had no room for us. I believe there UFC night is quiet a hit there. But our timing was great and ended up squeezing into a table. WOW! had a great food, Fabulous evening. What a little secret in Steveston.

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2nd Time Not a Charm
By fougeorge of Richmond , BC (6 Reviews)
Submitted Sunday, April 25, 2010 - 12:27am [Dine in]

We had been to Mandalay once before, and were quite disappointed. We decided that we would give the place one more try to see if things had changed.

The restaurant is in a great location overlooking the water. The decor is OK...not to my taste...just a matter of preference. Others may love it. I think it has a confused identity between being a bar/lounge or a restaurant. I don't necessarily want to have 6 TV's in my line of sight when I go out for "nice" dinner.

The service just wasn't good. The best way I could put it is our waitress was very flaky. I don't want to be doted on or want our server to be hovering, but I do like someone that is attentive and there at the right times.

The food: The first time we went it was just plain bland. This time I had the burger, which was a little too dry and just OK. With it, I had a salad (instead of fries)that was absolutely inedible. They had drowned it in so much dressing. Thankfully they didn't charge me for the salad (which was extra $). I guess they could see the limp lettuce and the pool of dressing and realized the mistake. No apology though....just an "Oh."

My wife had the Thai Salad. Absolutely bland...no flavor/awful. We had no idea what relation this salad had to with anything Thai.

We were really hoping for something different. We live in Richmond and go to Steveston quite often. Another good restaurant in that area would be more than welcome. The place is in a great location and could be successful if they just got their act together. If the food was better, we could overlook the service as this is any easy fix. However, their problems are much deeper and they need either a new owner or a chef with some skill to overhaul their menu. Until that happens, we won't be returning.

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Romantic dinner at the bar
By sonson1 of North Vancouver (1 Review)
Submitted Saturday, October 17, 2009 - 9:26pm [Dine in]

We went to try this restaurant on a quiet saturday night and got seated in the bar, even though there was only one table in the dinning room that had been seated. There was techno music that played all night and the hockey game was on the flat screen. We ordered the prawns and calamari to start. Prawns were excellent but our calamari was overcooked. I had the lamb special which was overdone and my boyfriend had the special ribeye which was great. If we had been seated in the dinning room with the one other table, we probably would have enjoyed ourselves much more. The fact that we had not made reservations and were seated in the empty bar, even though there was tons of room in the dining room, the bad ambience has left us determined that we will never go back.

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Great food & serene Steveston location
By mekler of Vancouver (1 Review)
Submitted Tuesday, September 29, 2009 - 2:55pm [Dine in]

I joined a group of friends for dinner at Mandalay last weekend and I was pleasantly surprised by the great food and superb service. Everything from the scrumptious appetizers to the special menu of exotic drinks was made to impress. The friendly and knowledgeable staff made sure everything about our dining experience was perfect. The interior design was modern and swanky without being pretentious, the floor-plan could accommodate a number of different sized parties and tastes, and the waterfront location lent an air of tranquility to the otherwise 'happening' atmosphere.

I'd definitely recommend Mandalay to others and hope to make it back soon!

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Nice looking place...food mediocre
By hockeymom of richmond (2 Reviews)
Submitted Tuesday, September 8, 2009 - 1:49pm [Dine in]

Went there last week of Aug 2009. My friend and I each ordered a filet (after all, it's a steakhouse). The waitress told us to order the balsamic vinegar reduction sauce with our steaks. The beef was okay, but not all that flavourful and the mashed potatoes tasted like they were made a week ago. How hard is it to make mashed potatoes every night? Earls and The Keg seem to do it just fine. The balsamic reduction looked like tar and overpowered the steak. The rest of the veg (3 sprigs of baby carrots and one mini squash bulb) were very undercoooked. My friends steak was overcooked and they gave her a discount on her meal after she complained. My dinner cost $60 and it was really lame. Nice room though.

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