The summons for early morning dim sum was calling one weekend so a friend called everybody to round up the troops. Anyone who was willing to fall out of bed and drive out to Richmond would likely come out with a happy, and full stomach.
We had about a dozen friends fill the seats for the early bird special. Reservations were made and still, we had to wait, and the wait was interminable. Total wait time was roughly 40 minutes, all of us taking turns being cramped inside the lobby area and the throws of the parking lot while other hungry patrons smoked their way through the wait. We hurried ourselves on the order sheet before the regular prices came out. In the nick of time! Mostly the regular dim sum lineup plus a few, somewhat more exclusive dishes like the Boon Tong Gao (shark-fin dumpling in soup). Dishes came hot off the press and were rather tasty amidst all the waiting. Couldn't find a complaint about our dishes.
The service was revolting even after we were seated. Nearly impossible to flag down a server for some extra chopsticks or condiments. We had to ask to get our teapots refilled. We should've considered the self-service approach. The staff was clearly inept at handling an overly busy restaurant.
The place looked laboured and worn out. On our visit it really felt like the restaurant exceeded maximum capacity - we were literally an arm's length away from neighbouring tables. Maybe they needed that many occupants to keep the walls from caving in. Who knows? Yelling was appropriate.
The food was good (perhaps early bird special prices good), but I'm less than heroic and would prefer to dine in a more comfortable, less stressful setting.
Went here on a friday night and it was booked solid, no room for walk ups but had a reservation. Must of been the sale on king crab. Tried the squab (very good), soup (good), chicken (good) and their tofu and veggies (good). The service was good but the place is too small and too loud. There was a large group next to us that seemed to be bringing in their own wine and chinese white liquor. They were very loud and toasting all the time. I would say typical Mainland China type of celebrating. Would not go back.
We usually have several King Crab dinners a year. Some friends wanted to go for King Crab, but when we called up Excelsior (real fantatsic ways of cooking King Crab there, esp the Aberdeen stye knuckles!), they were selling it for $20 a pound. Since the price was too steep, we decided to do some research and gave this place a try. They are selling it at $12.99 a pound and a few weeks ago, it was even $11.99. They did a great job for both the steaming legs with garlic style (buttery) as well as Salt & Pepper & Chilli deep fried joints. We had fried rice in the crab body - tasty and gingery. The rest of the dishes were solid. I was definitely surprised how well they did the king crab. I tried a few other places where the price was lower, but it just wasnt as well done. This place offered good cooking of king crab at good value. Okay, sometimes, it does take a while to find the waiter, but once you get their attention, they are good. Pretty much what you can expect from regular Chinese restaurant service. If someone asks me to have another king crab dinner again, now I will recommend Excelsior and this place!
I went there several times, but their service was simply too bad.
Food: Nothing too special. Everything that is expected from a Southern Chinese cuisine. The food proportions were rather arbitrary. They serve you food according to how big your group is, yet they are the same price. We ordered a tofu dish twice. The first time we had leftovers, with a group of 7 people, the second time, we only had 3 people but the plate was significantly smaller. Across from our table, we could see the same dish in a larger crowd, with the exact size we had last time. Some dishes I find quite oily, yes, even for southern Chinese cuisine standards.
Service: Their service was absolutely horrendous! We never saw a mere smile from the waiters or should I say managers. They don't really have waiters there. We had a cake once, and to our surprise, they actually threw out the box and cords of the cake. We didn't know what to do with the leftovers. Finally one server found the box from the recycling bin. We were really angry and decided not to tip them. Yet they chased after us and yelled at us for not tipping them. Tips are not mandatory in Canada, they should earn them, not demand for them.
Value: The quality of the food is mediocre for the price they charge. Not worth it.
Ambiance: Nothing special. Old, worn out tables and chairs. Some table cloths have burnt holes in them. No decor, and the washroom was not the cleanest I've seen. The stall doesn't close properly and has a big gap on both sides which feels really uncomfortable.
The food quality is not worth it, and to endure through such horrible services, don't joke with me!
I would rate this restaurant as far from good for their popular Alaskan King Crab and variety of other items on the menu. The King Crab can be made several ways all in one order. Most delicious is the way they serve it with lots of garlic and green onion...the seafood just melts in your mouth...yuummmmmmsss!!! We had it also with deep fried in pepper n salt with lots of garlic chips and peppers...then served also with fried rice mixed with the meat inside the body. Other items were also delicious and served piping hot. I'd go back again and again!
|1.||Kam Ho Restaurant (18 m)|
|2.||Yue Delicacy Restaurant (19 m)|
|3.||Aji Taro (78 m)|
|4.||Fresh Press Coffee Bar (78 m)|
|5.||Thai House Restaurant (78 m)|
|6.||Cimona Cafe (79 m)|
|7.||Jun Sushi (99 m)|
|8.||Sun Sui Wah Seafood Restaurant (100 m)|
|9.||West Lake Vietnamese Kitchen (100 m)|
|10.||Takifugu Japanese Restaurant (100 m)|