Chinese Wonton house and BBQ Restaurant
I don't think I've ever given a 1 rating for every single catagory because most restaurants do have some redeeming value. But not this one. The food is pretty bad; the wontons taste like they have been sitting around for too long. The service was pretty bad too, at least it was for me. I was not expecting too much to begin with; just a quick bite and I would be on my way. But it took almost half an hour to get my bowl of wonton noodles. I was sitting there watching those who came after me finishing their meals, and I was still waiting. From what I observed, there were quite a few long time customers, and the wait staff was very friendly to them. I got the feeling that they are happy with their existing clientele and are not interested in "intruders" like myself. Maybe if I go back a few more times they will become interested in serving me too. But no, I don't think it's going to happen.
As for value, what they charge is not much, but it is way too much for what they offer.
Wow, I don't think I've been to a place like this in Vancouver in years. Place looks slightly run-down inside and out (more in than out). I wouldn't take your first date here unless you really want to test her! Service is kind of spotty, it's like eating at one of your less favoured aunt's place.
This place serves exactly what one might expect of this place. Good ol' standby's from noodle/congee restaurants and various rice dishes. No surprises here, no culinary wonders.
What you do get are relatively cheap prices and relatively large portions. Quality? Well, it ain't no fine diner and given the look of the place I was actually surprised by the food. It's ... passable. It tasted okay and nobody got sick (about 18 of us or so) afterwards.
Why visit? I'm not sure. Maybe if the other places nearby are closed. The bar has gone up in the GVRD, but they didn't keep pace.
To their credit, the place was absolutely packed and there was a constant stream of customers getting takeout. By the time we were done, all the soy chicken, BBQ duck and cha siu were all sold out. Still, for my money, I'd head to HK BBQ Master instead.
We decided to have some food delivered, decided on chicken chow mein, congee, and sweet n sour pork. The congee was a bit runny, the chow mein didn't have enough gravy so was quite dry, and the sweet n sour pork was basically sweet n sour pork FAT ! When you eat in, its deep fried perfectly & very flavourful with a good portion of meat but when the delivery guy came and we opened the container up, we did not see any meat attached to the white pork bones, just solid chunks of pork fat.. maybe they know you can't complain about the food once its delivered? It was really disappointing so we won't get delivery again.
Went to this place a couple times. The first time I didn't like very much. The service was ok but the food was not spectacular. The second time the food had gotten a better while the service is the same, maybe you just need to know what to order and what not to order. The lemon chicken was pretty good though. As for ambiance, nothing to write home about. Good value for the money. We spent about $80 plus tips for a group of 8, and we had leftovers. Would go back again for a third time with friends.
I started eating here on a regular basis a year ago, I eat at all levels of pricing, but enjoy a bargain. This is it! The seafood is fresh featuring live crab, Alaska King Crab, and east coast lobster, and assorted fish and shrimp live. The servings are large, not gigantic as they perhaps once were, but always coming out hot and fast. The hot & sour soup is as good as any from any restaurant. The service is hap hazzard because it is very unprofessional. They could use a pro to teach how to put down food, clean off a table, and refill drinks. The furniture needs to be replaced, particularly the booths. But over the past couple of years since I first discovered it before becoming a regular, they have gotten better. Their dungeness crab in cream sauce is excellent, and with 5 other entrees is free, for a flat price of $58 if you order from that menu, includes soup of the day (chinese) and steamed rice, and tea. I am sure they will improve the interior eventually, but I don't know if they can improve the food, it is excellent, but I think they are at the end of their abilities. That being said, you can have anything on the menu altered to your particular tastes, such as making a hot pot into a curried hot pot, or a soup made vegetarian and so on.
My wife and I have eaten here twice and won't be returning. The mediocre food is just not worth the abysmal service. Our previous dining experience here was so-so. After a half hour wait for our food, we had to very carefully pick through a chicken dish that was filled with small, sharp bone fragments. It appeared to us that the chicken had been randomly chopped into small pieces with a blunt cleaver before cooking. Definitely not a safe dish to feed a young child, but tasty enough if you could handle the jagged bones. Last night, we returned because this place is relatively close to our residence. We were seated at a smallish white plastic table with flip-up wings; the sort of furniture that people put by the side of the road with a 'Free' sign taped to it. After a short period, the waitress who had seated us returned to our table and informed us that she had made a mistake and another party would need our table in 15 minutes. She pointed to a slightly smaller table where the other diners appeared to have just started their meal and told us that we could have their table when they left. This conversation was in Mandarin, which I don't speak (my wife does). The waitress/hostess then went to clean up another vacant booth without giving us menus. My wife then approached her and asked "Are we supposed to vacate that table?" and was told "Yes, Sorry". So went to a different restaurant (there's no shortage in Richmond). We had a similar experience with this restaurant a few months ago, when they wouldn't give us an empty booth that could seat 4, presumably because there was only the two of us (again, we left). They don't put Reserved signs on their empty tables so we can't tell if this restaurant has something against mixed-race couples, or they just don't like serving groups of less than four people. I will say that the food is relatively cheap for the large portions, if you don't mind running the risk of an emergency tracheotomy.
I know they changed hands a year or so ago and it's a huge improvement in quality ,service and atmosphere. It's just plain good old Hong Kong style and a fun place to go. I find the food quite good and fresh. Recommended at lears for you to give it a fair try.
the first 2 reviews are invalid because this restaurant is now under new management and it has improved
i ordered the meal combo which is 4 items + rice + soup + free crab
*excuse my names as i ordered in chinese*
honey garlic spare ribs
green onion ginger crab
chicken(the cold one)
fish and tofu pot(i dont know the fish name in english)
gai lan with beef
we went in and we were immediatly greeted by big friendly smiles who told us to sit anywhere. the menu was extremely extensive with various menus including noodle, congee, soup, rice dishes, and others, the food we ordered was all good except for the chicken which looked kind of raw
we called the waiter who reassured us that it was cooked but they would make a hot version of it if we requested. they took it and they remade it wonderfully and apologized. this to me is great service.
all the other food was delicious, and even though this is a cha chaan tang, the gai lan with beef had standards akin to sun sui wah
the ambiance in this place is pretty good for a cha chaan tang. the washroom like most cha chaan tang was cold but this one was nice and clean and had NO ODOUR. this to me was a big plus. i was told that they were renovating and i was happy to hear that.
at the end of our meal we wered asked for some input and we gave it and they listened and thanked us.
the bill was around 60 + tip so it was a cheap place and i will be returning
I have eaten at Lucky Joy BBQ Restaurant a dozen times atleast. The food is deliecious and arrives quick.
The service is great. Very nice lady lets you sit anywhere you like. Green tea is promptly delivered while you start to browse the over 100 item menu.
If you want to eat some good food ask for:
Spicy Chicken Fried Rice
Crispy Noodles & Beef
Szechuan Prawn & Vegtables
Fish on Rice with Corn Sauce
I've only ever done take out from this restaurant and would definitely not give them another try after two disappointing results. I felt strongly enough about what happened the second time that I'm now writing this review.
I'm giving this place a 1 star. The food is bad and the take out service is bad. The place also looks quite run down (more inside than out).
First time we had take out, we ordered the pork and egg congee. It was very watered down and tasteless with very little pork and congee.
The second time most recently, we ordered wonton noodle soup. This is a staple in most any Chinese restaurant. I was hoping that since it is so common, it would be alright. However, it was another disappointment. The soup was so salty you can't taste anything else. The wontons were all undercooked/uncooked as I discovered after taking a bite of the first one and finding it all still pink inside. Opening up the rest yielded the same result.
I would recommend others get their Chinese take out somewhere else.