Located in Three West Centre right next to Richmond Centre, the largest shopping centre in the area, Kirin Seafood Restaurant offers a wide selection of Cantonese dishes meticulously prepared, served in comfortable surroundings, by attentive staff.
Kirin Seafood Restaurant in Richmond specializes in live seafood prepared in both traditional and exotic styles, shark fin, and abalone. Freshly made Dim Sum is served daily at lunchtime.
My family and I are frequent customers of the Kirin restaurants around town. We enjoy the food there and usually, the service is very good. However, we had recently been to Kirin for a family dinner and experienced very poor service. We had ordered a cold platter to start with at the beginning of the meal. When the waiter took our order, he suggested that we make that a half order since we only had 6 people. In the description of the cold platter, there was a variety of cold appetizers but the one we were looking forward to was the free range chicken.
When the cold platter arrived, they had everything on the plate except for the chicken. We were confused as to why that was missing, so we asked our waiter. He told us that since we were ordering the half order, they didn't put the chicken on. We were quite upset at this point, as we found the chicken to be the selling point of the dish and our waiter had not mentioned that the chicken would not be a part of a half order. If he had told us ahead of time, we would not have even ordered the cold platter.
Also, the other thing about our restaurant experience was that they rushed all of our plates to come out quite quickly. We understood that we were there on a particularly busy night, however, we wanted to enjoy our meal rather than being rushed out of there in order for them to serve the second sitting of guests. We had even asked our waiter twice to hold the next plate of food that was to be served, but 2 minutes later, it arrived at our table.
When we spoke to the manager at the end of the meal, he was very defensive about the missing chicken for the cold platter and the fact that we were being rushed. His response to us for being rushed was that we shouldn't have come to dinner on such a busy night!
We were shocked at the poor service from this restaurant. Not only because we had been there many times before, but because they were completely unprofessional about the situation. Their food may be good, but their service was lacking.
My experience with this dim sum restaurant was not too bad with the quality of dim sum they serve. It is so often packed at the times that we visited this restaurant, that it was not easy to get the attention of the waiter/waiteress.....and the noises that surrounds you is really something....people seems to be talking all at the same time????.but i guess this is something that we will have to bear with when we put ourselves in a typical chinese restaurant. Will of course go back there when my urge for chinses dim sum arises!!!
most of the food was good, but I found a bit pricey for what it was worth. Teh service was non existent like most chinese restaurant. but I liked the decorations. I found some of the food a little too greasy though. Parking to the place is really annoying. I can never figure out where to park. Overall it's alright, but I think for what I paid for I can get better food elsewhere. I've only tried dim sum at this location.
I have been at Kirin for dim sum a numerous time, and it has never failed to meet the expectations. ingredients used are always fresh and high quality, and the execution of cooking is flawless, no matter how busy it is, the food is always the same standard.
Nothing brings me more pleasure to see a real goodies inside a dumpling when you bite into it. Nice chunk of scallop pack tightly inside the steamed pea shoot dumpling, and fine hairs of shark fins in you chicken buns. The shrimps they use is always crisp, sweet and succulent, and the Rolled stuffed rice noodle is always made fresh to order. You can truely see the discipline of a proprely trained kitchen staff from within the food.
The room is clean, tidy, comfortable, but not intimidating. For a Chinese restaurant, it's as professional as you can get. I must also make a note, the fact that it is not expensive for what you get. The price is not very much higher than other restaurants with 1/2 the quality and 1/4 of the cleanliness. (At lease for lunch- dinner is a touch pricey)
For a general perspective comparison, the media's commonly praised Sun Sui Wah and Hons is a complete disaster compared to Kirin quality of food.
Reservation is a must for sat and sun Lunch.
probably the best ambiance out of any chinese restaurant out there. not exactly the cheapest, but it's worth it if you want a clean and pleasant experience coupled with quality chinese food. this is definitely a place you'd want to take out of town guests to. dim sum or dinner, always a great meal.
Food: For cold appetizer or platter, I ask for choices and portions. My favourites on the fresh-from-the-tank seafood are the Alaska King Crab (seasonal), rock cod, crab, lobster, and my new discovery of the sautéed prawn with dry scallop/deep fried vegetable leaves. I also enjoy their soup of the day, crispy chicken, Peking duck, seasonable vegetables, etc. (Their made-in-house sauce compliments the appetizers/entrée to a sumptuous level!) For a party of 4 or more guests, I always make special requests (to pre order) for double boiled whole winter melon with assorted seafood and meat, fried rice wrapped in lotus leaf; and the baked tapioca pudding. For dim sum, Kirin has a wide variety of superb traditional and creative new dim sum items. For dessert, it is my delight to enjoy the doubled boiled milk with ginger juice, and the egg custard tarts.
Service: The receptionists make great efforts to streamline the customers to their tables with little to no waiting time. (My suggestion - don’t forget to make reservation.) The menu(s) have extensive lists of different dishes. (Don’t forget to ask about the “Weekly Special.”) The waiters/waitresses are always ready to assist for selections. The chefs will also make changes in the ingredients to accommodate customers’ taste buds e.g. I prefer not so spicy dish. The bottom line - to dine in pleasure.
Value: In my opinion, it is the quality of the food, the attentive service, the chefs’ culinary inspiration, and the management of the restaurant that make this such a wonderful dining experience. Therefore, in monetary value, Kirin is most worthy of their prices. I also measure their success in business - dedication to emphasizing the best of the Asian cuisine, and accommodation of the wishes of their customers.
Ambiance: Unique reception area - small display of Asian artifacts and wide range of awards to Kirin, (especially the impressive 2012 Lifetime Achievement Award. from Vancouver Magazine) Spacious dining hall - with floor-to-ceiling windows, chandelier, plentiful of ceiling lights and pendant lights for maximize brightness. The tables have cozy settings and ample room around each other.
We went there for a celebration on Wed try to look for a higher class place and end up very disappointed.
There were 5 of us.We ordered the shark fin soup and a few dishes. The soup is OK. Then we saw other table order the pigeon so we ordered 2. Several minutes later, the waitress came back saying there was only one left. It was strange to begin with, since it was a Wed and the restaurant is not full, they ran out of pigeon?
We settle with one. And then several minutes later the waitress came back saying there was not even 1 left! Huh!?. Well we have no choice but to accept the fact.
Then several minutes later, here comes the 2 pigeon that we ordered. We were all puzzled and question about it, the waitress rudely said "If you don't want it, you can cancel the order". It wasn't in a friendly tone, but since we have a guess with us, just accepted the pigeon.
The other dishes look and taste like from some cheap restaurant. The worse one is 琵琶豆腐 (tofu with mixed ingredient and then pan fry). There weren't any tofu, just potato powder. And every pieces were deep fried to dark brown with stale oil taste. When the manager drop by to serve us we questioned what dish it was and he confirmed, and we said there doesn't seem to be any tofu in it. He had not reaction and just act like he didn't hear a thing.
Overall, bad service, strange waitress, bad food.
We started to come here for dim sum every week since the beginning of year (sometimes two time a week). This is a solid restaurant all around and I wish all the chinese restaurants in Richmond operate like this. The service is great, dim sum was excellent (they change their menu regularly). The price is on the high side but it's definitely worth it.
We appreciate the friendinless and the prompt services which you don't find in many chinese restaurants these days.
Been there both for the lunch and dinner, their food are not bad, but nothing exceptional. For the same food, you can find a lot cheaper Chinese places elsewhere.
The lunch of dimsum of 6 of us cost almost $150, that's too high!
I had a bad experience to try this restaurant during sunday lunch period. You have to wait about 45 mins before you getting a table. Although the dum sum's price is quite expensive, the food is good. However, their services is not really good. you will get a solid services only if you become a famous customer. I have to wait for 15 mins to get a glass of water and the other table will just wait for an min only.
Overall, the food is not bad but I will not come again.