Jang Mo Jib is a Korean restaurant offering spicy, authentic dishes, many soup based. This location is in Richmond.
Came here for a birthday party dinner, specifically a Korean BBQ dinner and it was entirely forgettable.
It was uncomfortably busy and noisy. Tables are in close quarters so expect little room to stretch out. Also be prepared to speak loudly, if not yell to be audible.
I didn't do any ordering and just ate what came within chopstick distance. We had various appetizer dishes like pan fried dumplings, a soup dish, various sizzling plates, bbq meats and the usually tasty seafood pancake. Food did not stand out much. The sizzling hotplates seems more chinese/schezuan style than Korean, with ordinary (possibly out of the bottle) sauces and thinly sliced meat. The bbq items were good but seemed to never get enough of it. The seafood pancake was good too, but horribly greasy. Overall the food was comparable to what one would get at the food court.
A full room means taxing the floor staff, and taxed they were. We yelled and yelled to make sure they heard us but most were so busy elsewhere asking more than once seemed a typical science.
Good looking design but the space could benefit with a more open layout (more space too). Didn't quite like sitting in between wooden posts.
I'm sure there's better out there so I would pass on this.
I was wondering what all the talk about this place was about and ventured in with some friends on a Friday night.
Overall, the food was good. We tried the pork neck soup, beef and veggies, and the japchae (bean thread noodles with veggies and a bit of meat). All dishes were very well done, though the pork necks in the soup were a bit difficult to eat because the pieces were so big. Perhaps if they cut them in half, it would be easier to manage.
Service was so-so. We had to wait for the bill at the end and ask two servers before we received it, but it was a full house that night.
Value-wise, the prices seem a bit higher on the menu, but the portion size justifies the price. Huge orders for the soup and the japchae.
Will be back.
Food: we ordered the BBQ chicken and seafood pancake, which then came with rice, a sweet cold potato dish, green veggies with garlic, bean sprouts, kimchi and marinated turnips. The BBQ chicken was delicious, although the table next to us had ribs and they also looked really good. The seafood pancake was greasy but tasted delicious. All of the sides were quite good but the sweet cold potato dish was my favorite and I can see why people would like the kimchi which was marinated really well. I've been to several other korean restaurants and I think this is the best by far.
Service: they show you to your table, they give you your food, they give you refills of whatever you need but that's it. Don't expect to be coddled or shown niceties, or even a glimpse of a smile. They don't even take your bill to the till to be rung through - you have to walk up and do it yourself. They will be indifferent but they do the job so I don't mind.
Value: meal for me and my dining amigo plus leftovers for lunch the next day (minus drinks) came to $36 before tax which isn't bad for the quality of food.
Ambiance: clean and comfortable with great lighting.
I will probably return again but start the meal by warning my fellow diners of what to expect. You just have to remember to be calm and patient (ie. don't get angry!) - just reflect your treatment in their tip amount!
Other Half and I decided to broaden our horizons and try something new (for us). Passing through Richmond later in the morning, we flipped a coin and headed for Korean BBQ. Because we had passed this place in the past, we went in.
Server/manager/greeter/busgirl seemed QUITE startled to see us. We were early (11:45-ish), but sheesh. We were seated at a table in the very middle of the room, a table with no burner. We had told her we were there to try the BBQ, and could we please move? Great consternation and consultation with someone in the kitchen, then a reluctant move to a window table WITH a burner. BUT, no one in the building knew how to light the burner/BBQ(!), so if we wanted to wait until "the manager" got there, half an hour or so, we could do BBQ. Just because they didn't seem to want to do BBQ for us, I got stubborn (Scottish blood), and said we'd wait. As she was scurrying away, I managed to get her attention and order two beers while we waited.
After a short while, a very cranky young man bustled into the place, and grabbed the business-end of the burner from the table. We tried, but he would NOT make eye contact or crack a smile. He got the burner going, snarled at the server, and disappeared into the kitchen, where a loud haranguing match began. Meanwhile, there we sat, waiting for the burner to be ready and waiting for the server to take our order.
FINALLY, we got going on our adventure. I ordered rib steak, the OH ordered BBQ squid. The plates were delivered with a distinct thump. Good thing it isn't rocket science, as we were on our own. The meal itself was very, very good. The rib steak and the squid were both excellent, the side dishes interesting. They "forgot" to bring side bowls of rice, but "remembered" when I asked for it. They shouldn't have pictures on their menus...
Room was nice, with two parts. We were in the cafeteria-looking side, the other side looked more like a lounge. The bathrooms were quite artistic, and very clean.
Bottom line, hmmm. The surly, reluctant and evasive "service" somewhat spoiled it for us. Sorry we are not Asian, but in the Lower Mainland, these days, it shouldn't matter. Usually, I am happy to report it doesn't matter. Would try another Korean place for more BBQ, but will not be back at this place because of attitude.
Food: the japchae and spicy beef noodles were really well made - just the right chewy texture and lots of flavour. Gal bi [bbq beef shortribs] were tender and juicy, and the seafood pancake was also delicious (but very filling).
Service: It took them a while to refill our tea pitcher but we only had to remind them once and that was fixed. Food came out quite quickly.
Value: We spent a lot of money per person because of alcohol, but the food itself is at a reasonable price.
Ambiance: The dining room is cozy and well lit, and the bathrooms are clean. The accessible washroom seems to house workers' street clothes...they don't have a closet somewhere for this where patrons aren't weaving through a pile of shoes and pants to get to the toilet?
Overall, I will try it again. The japchae and galbi alone are worth the trip :)
I visit Jang Mo Jib regularly and the food is always good. I used to go to the Robson location as it's closer to me, but the Richmond location is nicer especially if you are seated in the southern half of the restaurant.
I always get the seafood pancake. It's oily, but damn tasty. I love how the fried bits of fake crab on the top taste. Another highly recommended dish is the short ribs, particulary the first item listed under the meat section. The short ribs are not the little kinds you usually get, but are large bone-on pieces. They are incredibly flavourful. I don't think the Robson location has this dish as the Richmond location grills it on a bbq outside, but the Robson location doesn't have bbqs. I've tried the other meat dishes, but this one is by far the best.
I don't get this dish often as it's gigantic, but the pork bone soup hot pot is very tasty. You can pick your spice level and it comes with gigantic pork bones with very tender meat on the bones. The small soups, which are the first section on the menu, are good too. The side dishes are nice too; I particularly like the bean sprouts and potatoes. Usually they automatically bring them out, but I think sometimes they intentionally don't bring them out unless you ask for them. In any case, the side dishes are included and you shouldn't have to pay for them.
Definitely try to get a table in the southern half as it's more spacious and comfortable. The other half is dense with low halogen lighting that always makes me feel greasy.
It gets really busy on the weekend and the service stinks. There are lots of servers, but they don't execute tasks in an orderly fashion.
Ever since this restaurant opened, I've been there several times and have always enjoyed the food. However, I have to say my last visit was rather disappointing. I came here with my friends on a cold and rainy saturday night and ordered a pork bone hotpot and a bibimbap. The bibimbap tasted okay but the pork bone hotpot was a major disappointment. The hotpot was very bland and we had to add some hot sauce that came with the bibimbap into the hotpot for some flavor. Aside from the kimchi, I thought the side dishes they gave out were also bland.
On a positive note, the portion sizes and the service were decent.
reading what vwou just wrote in his/her review, I gotta say I disagree. The problem is not that they dont have enough servers. Everytime I go they have TONS of servers walking around. They just dont do anything productive. So the actual solution is to hire servers that actually works. When I eat there I always see the servers chatting with each other~ fooling around~ walking by but ignoring the customers...they need training real bad..or a supervisor...one time that i was there ~ there were only like 3 tables in the house~ and like 8 servers on duty~ and guess what they were doing? ALL OF THEM were gathered at a table eating~ none of them were on standby to serve any of us. And yes they were having alot of fun eating and chatting. They seem more like customers than servers.
Anyways the food is decent~ not awesome but not bad~ very average comparing to how much they charge you. Ambiance is pretty good tho~ washrooms are clean. In conclusion, I would go if I want korean food and too lazy to drive outside of richmond but I wouldnt necessarily recommend someone to go.
Food is always good and consistent. The problem is the service. Solution: hire more servers! Waited 10 minutes for tea/water. Waited another 15 minutes to order. First dish arrived but no rice or side dishes. Took another 10 mins for that to arrive. The whole night I was waving down servers like an idiot and begging for service.
At the end of the night the owner/cook/wife comes out of the kitchen and asked how we were doing. Hello? why didnt you come out earlier and asked me that? I know it's a family-run restaurant but please, stop being cheap and hire more staff.
Visited this location yesterday for dinner. Arrived early without reservation. Restaurant was almost empty so we didn't have to wait. Looked through the menu. Prices are same or sightly more than other Korean restaurants. Server arrived and took our order quickly. Then the service went down from there. Food were basically thrown on the table. Little appetizer dishes like kimichi, seaweed, potato dishes did not come. We had to flag down someone to get them. Had to ask for rice which was suppose to come together with the entrees. Food was good. BBQ short ribs, rice in stone bowl, and beef soup were all hot and fresh. No one came to refill tea. And a server came and snatched our chili sauce without asking to see if we were done. How rude! Seems like the servers were too busy chatting with each other and not too interested in customer service.
I would visit again if I am craving some decent Korean food in Rmd. Just don't expect great service.
It's my first time dining at this restaurant and it's made a great first impression. We ordered the bbq short ribs and tofu hot pot. Both dishes were delicious, especially the short ribs. They also offered this cold potato side dish that's ridiculously addictive. I love this Korean Restaurant! it's a huge restaurant and swarming with people when we visited, so the waitresses are busy but not inattentive to us. I would come back for more Korean food...I heard their seafood pancake is also top notch.
Okay, I'll be the first to admit that the service here isn't the greatest. But the food makes up for it 100%.
All of the dishes here are absolutely amazing, but the notable ones are the hot pot, the Chap Jae, the seafood pancake, the Bi Bim Bap, the BBQ squid, and both BBQ short rib dishes. Great selection of side dishes.
The ambiance can very depending on which side of the restaurant you're sat on; the south side looks more like a club/dance hall and the north side looks like a restaurant.
Going back to service, you need to be able to order really quickly when they come to you with the tea, or else you'll be trying to flag down a server for the next 10 minutes. Sometimes they'll try to wave you off from ordering a BBQ meat dish, but that's only if they haven't fired up the outside barbecue yet. If you don't mind having your meat panfried instead, it's not a big deal then. Overall though, they're okay... You just need a bit of patience and a good eye to wave a server down when they're passing by.
This is a great place if you're looking for a nice sit down a la carte Korean meal. It doesn't do AYCE and nor would I want it to.
Having been to the one in downtown, we decided to give the one in Richmond a try. The place is a lot more spacious than the cramped downtown seating so it was a good start. We were seated and basically ignored for a while as they took their time setting up other tables. When we were finally able to flag one of them down, the server impatiently took our order. The short ribs and seafood pancake was really good. There was nothing to complain about regarding the food. I just wish that the service was closer to the standard of their food. Would go back again when I'm REALLY craving some good Korean food without service.
I tend to go to Jang Mo Jib quite regularly these days (I've been going once a week for the past month). I actually like the atmosphere of the Richmond restaurant the best - maybe because it's the newest one. Anyway, Jang Mo Jib is my favourite place for Pork Bone Soup, which is what I always end up getting. One order is meant for two people but usually three of us can share it and end up full and satisfied. With tax and tip, we usually end up only paying $12 a person. We always ask for ours "extra spicy" because my friends and I like spicy food (plus, we're Korean so we're used to the spice). I find that the extra spice tends to make the soup more flavourful.
As for service, I'm used to Korean restaurants and their bad service - I guess as Koreans, we're not surprised by this. So I don't think Jang Mo Jib necessarily has bad service - it just has the kind of service you'd usually expect to find at Korean restaurants. Sorry if this sounds stereotypical, but I guess that's just my take on things. The service we get there actually isn't bad (maybe because, once again, we're Korean) and our side dishes, water, etc. are always refilled promptly when we ask. Don't expect four star service from this place because you aren't going to get it. The wait staff also aren't going to be super friendly or polite - that's just the way service is in Korean restaurants.
So, I highly recommend Jang Mo Jib for some good Korean food, especially for some great stews that are perfect in winter. Just know that they won't exactly give you "service with a smile". They're not McDonald's, after all. But then again, McDonald's doesn't have Pork Bone Soup.
I personally thought our Server was very kind to us! (well maybe cuz we are a bunch of pretty girls) anyways he was always attentitive, even giving us HUGE refills of side dishes.... BBQ was outstanding. Came there the second time and yeah... server only came to us once.. i guess it depends which day you go and who is working. Food is always the same however.
My wife and I tried this place last night. The ambiance was nice and the restaurant was busy which could only mean good things. However, the first dish we got (titled A1) was a very simple but uninspiring sliced beef in beef broth. The second dish we ordered was BBQ beef. I can not comment on it because it didn't arrive...they forgot the order. The reason I am encouraged to write about this is that the management and staff did not practice one bit of SERVICE RECOVERY. After fourty minutes of waiting for our BBQ beef, a server came by and said there was an order mishap and they forgot it. She then asked if we still wanted it. My dining experience at that point was too disappointing to wait for them to make it again so I asked for the bill and received in short time. Not a single attempt at keeping our business was made. Not a "here, we'll make the BBQ for you at no charge" or "sorry, let us make up for it by giving you a voucher for your next visit...", something, anything. I think it comes down to an eastern mentality about business. It usually goes something like we screwed up, now pay your bill. Don't get me wrong, I am of Eastern decent myself, but it is undoubtedly the common pattern among all Asian restaurants. Will it affect their business, probably not. But will it keep some potential business away, I sure hope so. Customers pay a premium to dine out and i wouldn't want this to happen to anyone else.
The potato noodle were great, the pork rib soup were great as well but the bbq beef was not that fantastic as usual. They were a little rubbery the last time and the guy took 25 minutes to set up the place for us to bbq! The grilling place is problematic and i specifically told the lady I want a good grill which works fine when i made the reservation. But i guess she ignored my request totally. Maybe that is why the beef doesnt taste really good because they are not really warm as the fire is really weak. But other than that the food is pretty good. Service is really bad the waitresses will pretend not to see you when you ask for their service. You have to request multiple times for what you want before you get it.
the food there is absolutely delish. the seafood pancake, the spicy rib hot pot, the appetizers, and fried noodle are awesome. but the service is kinda terrible. the waiter told me that they don't serve appetizer until the main course is served. but come on!! i have been to other korean restaurants and they all serve appetizers even before the main course. we have waited for our food to come without any appetizer to chew and it was quite frustrating. furthermore, some food came really slow and i have asked the waiter to check but he completely ignored me or even gave a sorry-i-am-so-busy-no-time-for-u face.
I come to Jan Mo Jib whenever I feel like getting Korean food. The dishes they serve are really good. I especially like the spicy tofu and mushroom soup. The bbq dishes are flavourful and tasty. The bulgogi is awesome! The staff are pretty friendly here, but they seemed to be understaffed. When I was here, the waiters take turns going outside and make the bbq dishes and then bring them to you. So sometimes it is hard to get hold of the staff. The restaurant is pretty big and has a nice atmosphere. I've been to the downtown Jang Mo Jib too and both locations have great Korean food! I definitely recommend this place!
Overall, this restaurant offered tasty food. It was very busy when I went quite a few months ago. I didn't prefer the way they made their beansprouts though. I loved the atmosphere - it's very classy, modern, and cosy. The service could improve -- they could come by more often to see if we needed anything -- it took a while to get their attention for certain things such as the bill.