Food: ordered peking duck, beef with parsley soup, soy chicken, lobster with noodles and cream sauce and the meal came with complimentary dessert of the taro with bubbles. All in all, everything was good although nothing was a standout. Perhaps I will try more of their speciality dishes next time.
Service: Very attentive and came to change our plates several times. I would think some of the best service I've ever received at a chinese restaurant. Great free parking next door.
Value: A little bit pricey but I guess you are paying for service.
Ambiance: Not bad and definitely cleaner than a lot of the chinese restaurants I've been to. Had been renovated since they took over the last restaurant in the space and it has definitely been upgraded.
Overall, I would recommend others come to eat here and ask the servers what they would recommend to order or what their specialities are. However, be aware that your wallet will take a hit!
This place was a surprise - really good chinese food in a great location and the service was not bad. I took my Mom here last May for mother's day. It was a last minute reservation, but they managed to squeeze us in. We ordered a pre-set menu of sharkfin, abalone, crab, fish, & chicken. It also came with a yummy dessert consisting of dates and longan-very healthy! The food was delicious and we really anjoyed ourselves. Of course for that type of chinese food there is a price to pay. =)
We've been here a couple of times recently. First of all, it gets 3 stars for trying to play in the higher end of the Chinese restaurant place. If I were mark this considering ALL Chinese restaurants, I'd probably have to give it 4 stars at least. Oh and unlike the other places on Alexandra, at least they have tons of parking.
The interior is quite nice. Very clean, sort of modern-ish almost and decently arranged. It isn't your average greasy el-cheapo Chinese diner.
Service was more than decent. Given our consistent experience a couple of times, either someone at our table paid them off or they listened to the comments regarding bad service. Someone was always around to refill tea, water, change our plates, anything.
Food ... it is more like Cantonese/HK style Chinese food. Most of the time it is pretty good, though they do experiment with new stuff and sometimes miss. Gotta give 'em marks for trying. I definitely wouldn't go here for a daily eats place (unless you're really loaded?), but it's worth at least 1 try and for those few semi-special occasions. Though we did really stuff ourselves last time, we did not go away feeling really bloated or thirsty, so it's generally a pretty good indicator that they didn't use too much oil (it was noticeably less greasy than other places) and went light (or none?) on the MSG.
Party of 22 on a Wednesday night. Reservations for 2 tables of 11 each. No problems everything running smoothly. Ordered the set menu. Service was great food was good. A couple of the dishes were a first time for many of us. The crab dish was one of the best I've had in a restaurant. Waiter sliced and served a birthday cake we supplied. Don't know if we were charged for this service. Total bill was $680.00 before tip. Restaurant was full as we left attesting to the popularity. Would love to return.
Went here for Dim Sum on Sat. You get 20% off if you order before 11am so it's gets pretty busy. Ordering seems to be a problem here. Instead of ticking a sheet of paper, you have to order from the waiter. This seems to delay the process as the waiters are super busy, typical for a chinese restaurant, and you may forget what you want. Dim Sum items were pretty good and above average for this mid-high end place. All of the standard items were tried. Some vegetarian items and tried a few and they were good as well. Nice place with ample parking which is important. Service seem to be their only weakness. Slows down after 11:30 so if you don't care about the discount, come then. Good value with the 20% off. Will go back.
Food: everything is ordered a la carte. they have all your typical dimsum selection plus a few unique ones. for example, we tried the rice noodle roll w/ bitter melon and chicken. i'm not a fan of bitter melon but my b/f is and really enjoyed it. some interesting dessert selections too (this pumpkin and taro sandwich looking thing). i find the dishes are not as greasy and heavy as most other restaurants. all in all our dimsum was very satisfying.
Service: we are not regulars and did not feel "discriminated" against as some other previous reviewers stated. we did come a bit later in the afternoon so it wasnt as busy and therefore maybe that was why we received the attention we expected. food came out at a fairly decent pace.
Ambiance: def going for the "high class" clientele. the interior decorating, linens, cleanliness, uniforms, etc def are consistent with that theme. there is ample parking and someone to even wave by at the exit!
Overall: if your wallet is not afraid of taking the hit by all means give this place a try. personally not a place i would frequent regularly for dimsum b/c of the price. dimsum for 4 (2 adult women, 1 grandma, and 1 male adult) ran us about $60 after taxes and tips. i can see it def being more for a group w/ more ravenous appetite than us. i will return for special occasions.
If you want quality dim sum and exquisite service, Jade Seafood Restaurant is the ONLY place in Greater Vancouver!! The first time here was on a stat holiday, it was super packed however service was excellent, they were very polite and attentive. The rice roll with some kind of fish paste wrapped around bean curd is delicious, dip it in the soy sauce, hoisin sauce and peanut butter sauce WOW~ what an incredible dish! The shrimp dumpling is steamed to perfection, perfect size too, the shrimp is fresh and so yummy! The minced meat mini pot rich is really good too. The specialty dishes ranges from $7.99 and up but they are big enough for 3-4 people to share if you each order 1 and then some side dishes of dim sum. Excellent lunch, will definitely come back to try more dim sum dishes!
I attended my friend's wedding party yesterday at 7 pm and she told me that she ordered the $589 menu for a table of ten (the 2nd choice for the wedding menu). The appetizer of sucking pork n some appetizer platter was alright. Next, we had the crab claw and it was just average. Next we had the braised abalone with some pea shoots, the abalone was only 1 piece and it was very thinly sliced and the pea shoots were a bit old so it was not tender. Next, we had the shark fin thick soup and it was pretty good, considering the abundance portion of the fish maw and shark fin. Next we had lobster, it was cut into 1" to 2" sizes, it's not bad. By this time I was already full and though we were served roast chicken, fried rice, and braised yee noodle, I didn't taste it. Service was prompt regardless of the busy place but no sense of kindliness whatsoever. I wasn't impressed at all with the dinner menu for wedding banquet but I might try their food again in the future but of course still not expect so much from it.
drove by and thought this restaurant would be good so we stopped in for dinner, the place was only a quarter full when we arrived so it was pretty quiet.
noticed the prices were on the more expensive side so of course we expected higher quality food in return but we got the opposite.. the honey garlic spareribs were fat filled, hardly any meat so we ended up discarding half the dish.. the crispy golden shrimp had more batter to each shrimp than the actual shrimp itself so we basically ingested oil and grease, same result: threw away half of it. they were certainly not worth the price that they charged, junk food at a high price.
the service itself was surprisingly good for an asian restaurant (we all know how their service needs work)... the waiters were polite, came by to check if we still had tea left without having to call them over, meal came in a timely fashion and they wished us happy holidays when we left. was very impressed!
the ambiance is like most higher class asian restaurants.. good lighting, clean dining area and the washroom was clean as well (that was a surprise)!
there so much selection with chinese food in richmond so thats why i wont be returning again because there ARE places with much better food just down the street.
We can't seem to find many dim sum places that opens at 9am so this place really suits us find. The good is great and we normally get good service from them - yes we are regulars. Only downside about this place is that they don't serve congee this early. Highly recommended.
I was pleasantly surprised by the food served here. In fact, everything that I tried was good ... very good. I can tell that quality ingredients were used and the dishes were well executed. The tea-smoked chicken was simply superb. The smoke was subtle enough but it brings out the natural flavors of the chicken. I also enjoyed their live seafood. We had the King crabs and it was perfectly cooked. I just can't tolerate overcooked seafood!
Service was attentive and the servers were polite. They make sure your tea is always hot and change clean plates regularly throughout the course of the dinner. The only down side is the price, but I had a great dinner and would definitely return for some more.
This restaurant is hard to get in to on the weekends. You must make a reservation. The food is very good. They come close to Kirin in some dishes but they out perform Kirin in the way they prepare seafood. They are creative in their "special / feature" menu which is the smaller menu on the side of their usual menu. Like all chinese restaurants, it will get a little noisy when the tables are filled. The tables are usually filled between 6-9pm. I would suggest the crab done in the "golden sand" style. It is unique to other places. This restaurant is not your everyday "sweet and sour pork" joint. I suggest that you go with someone who knows how to order Cantonese cuisine.
I just went here for the first time today, with my younger brother. He had been talking to a food critic for the Now newspaper in Surrey who had recommended Jade Seafood restaurant as the best he had been to in Richmond. He relayed an anecdote that the owner of this facility is an Asian real estate mogul who wanted a place to impress his clients, and hired the best chefs that he could find back East. Frankly, this story holds up, because the decor is very tasteful, the staff are sharply dressed and professional, and the place has an overall air of class and sophistication. I think a few of the other customers weren't quite up to Jade's standards though, judging by how they left the men's washroom. Inside the dining area they were a boisterous, chatty bunch, but that's a fun environment to be in, for me anyway.
At any rate, we went for Dim Sum, which starts at 9am and ends at 3pm. If you go there before 11am you get 20% off, but we arrived closer to one. This was fine because most dim sum dishes cost a very reasonably $4 to $5, desserts are $3-4, and we ordered seven of the former and three of the later. And we were quite full afterwards. Tea seems to be charged at $1 a head. They give you a pot full of strong black tea, and another pot of hot water to water it down. Please, don't forget to water it down or your mouth will be saturated with tannins in no time.
On to the actual dishes. We had Steamed Crab Dumplings, Steamed Sticky Rice (with a yummy pork and Chinese sausage filling, wrapped in banana leaves), Shrimp and Garlic Spring Rolls, Steamed Beef Balls with Bean Paste, Sticky Chicken and Enoki Mushroom Buns, and a couple of others which aren't listed in English on our bill, and which aren't on their online .pdf menu, which is out of date. One was basically rice puffs with a delicious corn-and-grape mixture bound with a Chinese mayonnaise, topped with top-notch smoked salmon. It was listed as a 'Smoked Salmon Salad' or something to that effect, and was at the bottom of the first dim sum page. One of the best things we had there, to be certain.
For dessert we had Almond Pudding with Sesame Balls, Coconut Cakes (which are actually gelatinous cubes with corn in them), and Mango Pudding (also gelatinous). I wasn't massively impressed with these three, and I had a mild allergic reaction to the almond pudding, but I sometimes do with items containing nuts. But they were still good and would recommend them. I'll try other options next time though.
Overall this was a great first experience. Parking was a cinch, the place is on the 2nd floor of a building which is a bonus, and they have several very impressive, expensive chandeliers to illuminate your meal. The grand total after tax for the two of us was $50, but we did eat plenty and brought a modest amount home. I highly recommend this. We were two of the only white folks in the place, but we did see others, and were treated perfectly well by everybody.
We used to go to the nearby Sun Sui Wah regularly for dim sum, which I enjoyed every time but which my brother claims has let their standards slip. At any rate, I think we'll be going to Jade the next time we have a craving for dim sum. Highly recommended if you don't mind spending $20-$30 for an excellent meal.
I've been to Jade numerous time and each visit is a wow, Food and Service are always great. It's worth the price. The waiters are good and professional. When they recommend food, it's always the best. I always bring my family there and whenever we have guests coming, Jade is always the first in my mind. Keep going because for all these years, they've been topnotch for me. :-)
I was in Vancouver on business trip, staying at the Sheraton Hotel and they recommended Jade Seafood Restaurant in Richmond, when I asked for the best seafood restaurant in town. What a surprise to me! This place was wonderful, The service was the most impressive that I must say I was spoiled rotten! I had a shark fin soup and a crab it was just wicked food. I would recommend if you really are a seafood lover and want to enjoy the food.
I noticed there were some people ordering things that were not on the menu, so I asked the server and he told me he can prepare anything I like! Love this bit !!!!!!!!!
I will highly recommend this place,must go and try for once you i am sure you will love it.
I've been to Sun Sui Wah, Kirin and other classy places and I got to say Jade outranks them all. Went to a friend's wedding recently and I left with a good impression. Throughout the whole 12-course banquet, drinks/tea were consistantly topped up, and clean plates were changed individually after every new dish that came out. Every waiter was responsible for their own table while 4 different managers oversaw the whole banquet. The waiters even took special care of the elderly by asking them how they like their food prepared for every dish. Decor was good as the tables were spaced out and didn't feel cramped. Taste was good though portions are a bit small. Value is good considering that the service was exceptional. Many of the guests raved about this restaurant afterwards. A must try if you're looking for traditional Chinese cuisine!
Went to The Jade for Saturday dim sum. Haven't been here for awhile now, we ending up here as Sea Harbour had too long of a wait. There was a wait here too, but far shorter.
Ordered the requisite dim sum dishes and some new ones. One of the new-to-me dishes was BBQ Pork/Century Egg cheung fun. I liked the somewhat creamy texture the perserved egg gave the cheung fun. I couldn't really taste the egg as the cha sui was the dominant flavour but it was a good combination. The dim sum in general was very good and well presented. Flavours were sharp and ingredients tasted fresh. For dessert we had the deep fried milk with mango. It did the job as a sweet end to our meal, but I still prefer the non flavoured deep fried milk.
The service was solid. We were greeted quickly, very prompt with the tea/hot water, dishes were changed out by almost every staff member that passed our table, and we didn't feel rushed as they continued to bring us tea even after our bill was settled. I also have a little extra appreciation for restaurants that bring out the hot towels when you finish your meal. It's always a nice touch.
The value is on par with the other table-cloth dim sum restaurants (eg: Sea Harbour, Kirin, SSW etc...) It's about $4 and up for dishes. At the $4 and up range I have higher expectations with service and ambiance. Jade delivered these very well.
The dining room was nicely appointed and the tables weren't crammed. The bathrooms were clean enough to use, but they didn't feel or smell clean.
Lately I have been patronizing hole-in-the-wall dim sum places, so it's nice to go to a regular dim sum restaurant so my palate doesn't lose touch what's good and what's mediorcre. Although, Jade was my second choice, they always have new and interesting dishes on their menu.
We are regulars here since two years ago after we moved from Calgary. This gotta be the best restaurant in Richmond service wise.
Both Dim Sum and dinner are great and the price is reasonable.
Dim Sum was excellent last year before the chef left. The new chef is ok but not as much variety as before and the manual didn't change as often.
Dinner has always been excellent. Food and vegetables are very fresh although the manual is limited and not changed as often.
This restaurant and Kirin in Richmond are both have above average food but services are excellent.
I've gone to other restaurants, and time and time again I come back to the Jade. The service is top notch, and perhaps because I go more often now, they recognize me and even call me by name sometimes.
I love that the menu changes every month or so. I keeps me interested in ordering and keeps me looking at the menu for something new to try out. Alfred and all the other managers there are great too because if I need some help picking out some new dishes they are always happy to recommend something for me to try.
I think the food here is a tremendous value compared with all western food. For example, the Beef Tenderloin dish has 6 peices, I would guess about 2.5 ounces each for $19.95. That's 15 ounces of beef tenderloin.
Prawn dishes are great. Unlike previous reviewer, I really enjoyed the Golden crispy prawns. The "batter" as he calls it is actually preserved egg yolk, and it is cooked with soybeans and tastes fantastic in my opinion. Maybe a bit on the greasy side but not something I would throw out. Perhaps I am just not as healthy as he/she.
The Shark's Fin and Abalone here are one of the best things they have to offer. Always fantastic. Also don't forget to try the Snake Soup... a huge meal sized bowl for $7.99, can't go wrong there!
I have to say that the value of the food at the Jade is awesome. I can't say enough good about the place. I try to go at least once every two weeks or more!
In Canada, finding a Chinese restaurant is easy. Finding an outstanding Chinese restaurant is not. As lifelong gourmands, my wife and I have eaten fine meals in Hong Kong and mainland China and in many Michelin-starred restaurants in Europe, as well as in many of the best restaurants in the Vancouver area and other North American cities. We think the Jade Seafood Restaurant in Richmond is an outstanding restaurant, and very reasonable, too.
On a visit to the Jade a few nights ago, we were served a meal that was beautiful to look at and delicious to eat, a presentation of flavours and textures from an inspired chef in an attractive. sophisticated atmosphere. Our party of eight was welcomed and served in the courteous and professional manner we expect of top-ranked restaurants. The courses arrived sequentially at a comfortable pace, allowing us to savour the outstanding work of the kitchen without confusing the distinct flavours of the various dishes. Our meal began with cilantro soup with tiny cubes of beef and tofu, delicate and delicious. Then came the first Peking Duck course, deliciously crisp and well-glazed skin served traditionally in crepes with plum sauce and green onion. We followed this with a long-time family favourite that has to be ordered a day ahead, Soy Sauce Chcken, made with free-range chicken–moist, tender, and flavourful. My wife always has to hold me back! And wonderful things were still to come. The second Peking Duck course came next, a very finely chopped tasty mixture of the duck, shitaki mushrooms and bamboo shoots served as a lettuce wrap, a real palate refresher. Of the various versions of the second duck course we have tried over the years, this gets our vote. The Golden Duck Egg-yolk Shrimp with Squash that followed was to die for–plump shrimp and zucchini beautifully cooked in a mildly spicy light crust that included the hard-boiled egg yolk–totally yummy, and a first for us. We then tried a new dish on Jade's menu: Hot-pot Tenderloin with Foie Gras, thin slices of beef tenderloin and carved whole mushrooms cooked in individual hot pots with a sauce made of foie gras. This is a great innovation, a wonderful fusion of two cusines and a delight for the taste buds. By now, both my wife and I were recognizing the "we are almost full" symptoms, but could not resist the vegetable, a well-prepared accompanying dish of kai lan with garlic. I seldom if ever eat dessert, so sat and sipped the remainder of my wine. However, my wife and others of our party could not resist the almond-milk soup, made with freshly ground almonds and served with a black sesame-seed dumpling.
Having experienced meals that cost in excess of $500 for two, we were delighted to see that this memorable meal for eight was amazingly priced at $160 (not counting the wine). In a restaurant filled that evening with Chinese Canadians clearly loving every mouthful of their meals–the buzz was great–we knew that Jade was THE place to be. There is no doubt in our minds that when the yearning for Chinese food comes again (as it surely will) the Jade will be our Number 1 choice.
For anyone looking for a courteous, friendly, and professional reception, a sophisticated upmarket atmosphere, an imaginative and highly varied menu of both traditional and innovative Cantonese dishes with an emphasis on seafood, excellent tea, a modestly priced wine list ($32 dollars for our very good French white), and an easily affordable bill, Jade comes with our very highest recommendation. It is indeed an outstanding restaurant.