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3.5
  • Food3.5
  • Service3
  • Value3.5
  • Ambiance3
  • Reviews53

Italian Tomato

8380 Bridgeport Road
Richmond, BC V6X3C7
Tel: (604) 247-0040
Fax: (604) 247-0041
  • Cuisine: Italian
  • Price: $$ ($15 - $30)
  • Reservations: Accepted
  • Service: Takeout, Delivery
  • This restaurant features authentic Italian cuisine prepared by Italian cooking techniques.

Reviews

Displaying 21 - 40 of 53 Reviews FoundSort: Useful | Helpful | Reviews | Date
Not too shabby
By traxi of vancouver (9 Reviews)
Submitted Sunday, February 24, 2008 - 3:17pm [Dine in]

After hearing mixed reviews on this place, I thought I'd give this place a shot.
Went with another couple and my boyfriend. Each of us ordered appy's and drinks. They all came really quickly.
After being forewarned about the parsley incident, we were going to ask for no parsley, however..we did notice they were using spoons to sprinkle the parsley....so i don't know what the previous review was talking about.

As for the atmosphere/ambiance. It was busy, but we still managed to eat under 1 1/2. Everything was good.

The only suggestion I have is..when choosing a pasta.. go for a hollow pasta...I'm guessing prior to boiling each portion of pasta they weigh it. I went with the ravioli and just by looking at the plates in comparison with my boyfriend who had the penne...his pasta portion was at least 2 times more.

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Holy Pasta!
By kelseyk of Richmond (1 Review)
Submitted Thursday, December 13, 2007 - 11:31pm [Dine in]

I've eaten at the Italian Tomato on quite a few occasions, and they have yet to disappoint me. The short little hostess is always super cheery, and the waitresses are very attentive, not to mention pretty good-looking! I'm used to the sizes of the pasta portions now, the first time I went for dinner my jaw nearly dropped to the floor it was so huge! There aren't any booths for me to put my feet up, but the music and the decor make the restaurant fun for drinks and snacks with your friends, or a place to go for a romantic date. Every time we go I make a point to try something new, but the Marco Polo rosee sauce would have to be my fav! (chicken, shrimps, italian sausage, and mushrooms! Yummy) The staff is always smiling and friendly, and the owners have made an effort to come by our table on more than a couple occasions to ensure everything was to our liking. A couple times we went on the weekend with no reservation. It was busy, so we ate in the lounge instead of waiting for a table. I didn't mind, the tables are big enough for two, the bar tenders are cute and even make time to chat! My only complaint is how you feel walking out the doors... The food is so good, and there's so much of it, you don't want to stop eating until just before your stomach explodes!

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i don't get it...
By tryeverything of Richmond (7 Reviews)
Submitted Friday, November 16, 2007 - 11:32pm [Dine in]

visited Italian Tomato a few days ago, and I don't get why a lot of people enjoy the restaurant.

we were seated quickly. the weird thing was that they seated my bf and i in the busy section although the other side was completely empty. there was only one server in our area while the other servers were enjoying dinner and drinks near the kitchen. i felt sorry for the girl serving us although she did a good job serving everyone without any trouble. she even managed to talk to us (and other tables) in between.

after reading about the big portions, we decided to share the pasta/ pork combo that they offered. the ravioli was okay, obviously not homemade which was disappointing. the sauce was runny, which is how some italians like it. the veal was horrid. it was in a mushroom sauce that looked liked it came from a can and they added some soy sauce for some color.

as a lot of reviews mentioned, come here if you're hungry but not looking for a nice fulfilling meal

won't be coming back any time soon.

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Worst Restaurant Experience Ever!
By veenerz of Richmond, BC (1 Review)
Submitted Monday, September 10, 2007 - 2:12pm [Dine in]

I normally don't like to complain, but this goes in my books as the worst experience ever. I'm sure you will agree by the end. Firstly, my friend and I walked in and there was no one there to greet us and seat us. I almost was going to pick my own seat. I order the funghi (with penne pasta as recommended) because I like mushrooms. As advertised I expected lots and lots of mushrooms. My friend ordered the meat lasagna. We asked if the pasta came with bread/toast (a usual standard right) The server said no, so we order 2 orders each (4 pieces of bread in total). Then the madness begins. Our order arrives, and we get a side of rolls with it. Did the server miss the part where we asked for bread? That includes any side of rolls. That's fine. Next, we get our main order. The dishes look good, but my penne funghi was clearly undercooked (not al dente) and lacking the abundance of mushrooms as advertised. I have never in my life sent a dish back until that day. I asked for it to be cooked so that the pasta was not hard, but when it returned, it was still the same. Next my friend and I asked if we could get some extra parmesan. I wish we didn't ask! The server brought out a nice looking cheese grater. It was nice and something different, rather than a shaker. The server grated cheese onto our pasta dishes, but also onto the table and even in my lap. I was not pleased. I then asked for salt and pepper because the sauce was bland. Then I had a couple of bites and it was not appetizing. It looked like I didn't even eat any of it. The garlic bread was good, I ate that. I politely explained to the manager that I was complete displeased with my dish and I did not have to pay for it (since I really didn't eat it anyway) Overall a poor experience of one of the very few Italian restaurants in Richmond, but never will I go again. Nor will I recommend any of my friends to visit as well. I think this restaurant will fail in about a year or less.

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Been there, tried it
By buddercup of delta (2 Reviews)
Submitted Monday, July 30, 2007 - 12:02am [Dine in]

After reading other reviews on this site, we decided to try this new Italian restaurant as we loved Anton's and have heard that the Italian Tomato was very comparable. We were very pleased with our personable waitress who was probably the highlight of our evening. The drinks were expensive and so was the food. We also had to 'ask' for our bread which was microwaved and chewy - very substandard and a dissappointment as bread is very cheap. Our pasta arrived, delivered by the hostess and when she grated the fresh parmesan on our meal, and we asked for more, we got a deep tired sigh from her, like we were putting her out. Overall, we enjoyed the quality of pasta, but would not put the Italian Tomato in our top ten.

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Good hearty Italian food
By Sabs of Richmond (5 Reviews)
Submitted Monday, July 2, 2007 - 7:09pm [Dine in]

We were craving Italian and decided to try out Italian Tomato for dinner. A very good decision!! We were given warm bread rolls to start with. We ordered individual dishes, which we shouldn't have, as there portions are HUGE!! Really, a plate of their yummy Fettuccine Gamberreti (prawns, garlic in a white wine cream sauce) can feed almost 3 people. The Ravioli Veneziana (spicy sausage, chicken in a spicy tomato sauce) was fresh and just scrumptious. The service is good. the ambiance is decent. Overall it was a pleasant dining experience. Will definitely go again.

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Skip it
By byrdman of richmond (29 Reviews)
Submitted Saturday, January 5, 2008 - 4:02pm [Dine in]

Ok so, how long till you erase this one?
This place is truly not worth Mcdonalds money, plain and simple. If you want to replicate the experience, go buy a pound of boxed, dry pasta and cook it way over or way under. add a splash of canola oil, they do not use EVOO, some recycled and show bottles though, I have a colleague who would know, like they work there. Add a splash of flavor, a couple frozen pieces of veg, and a 2 oz portion of protein, underweighed is preffered.

The service is rude, combattive and abrasive. This is based on 4 visits, so I would say a good judge.
I keep getting pulled back due to the stat padding done by the staff, at the brasses prompting, and their friends/relatives. You can clearly tell the paddeds, one post that raves about a cheap pasta joint that skimps you and provides bad service. Should you not believe me get out and about in Richmond, this place has a very bad word of mouth.

so why the solid, so hopefully this stays up to warn otherws to the unethical cheap advertising ploy that this page is used for.

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Very rich, very big
By Pooky of Richmond (15 Reviews)
Submitted Wednesday, July 18, 2007 - 11:44am [Dine in]

This place is where the old Dem Bones restaurant use to be. They kept some of the same decor. I really don't like how the walls look. I think that the paint gives them a greasy look.

I went here for lunch. The food itself was really good and came in a large portion. I had pasta in a cabanara sauce. The sauce was incredibly rich and creamy.

The waitress came to grate the parmesan table-side. She was very polite and came around a couple of times during the meal to ask if everything was okay.

The price is low for the amount of pasta that they give you.

I definitely want to go back here some time.

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Love the food
By loriei of Richmond, bc (2 Reviews)
Submitted Saturday, September 18, 2010 - 9:16pm [Dine in]

Love the food but unfortunatly the prices just went up again $21. they give you a huge plate so I eat for 3 days lol but I think they could decrease the size of plate and charge less I love the Dish Fettucini with the Paesano toppings baby clams baby shrimp and baby scallops and salmon with a light dill sauce so the sauce is not to heavy My daughter always orders the gnocchi with a yummy rose sauce and my hubby orders the penne with a spicy sausage tomato sauce.

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Amazing italian
By foodlovr of Van East (2 Reviews)
Submitted Tuesday, August 10, 2010 - 7:04pm [Dine in]

My girlfriend and I were craving for pasta the other night; so we headed to Italian Tomato. We got exactly what we were looking for -- Outstanding Pasta!! The portion is big; but the quality remains good. Service was good too. And surprisingly, the chocolate mousse cake that we had as the desert was very good as well.

All in all, very good dining experience @ Italian Tomato.

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Best Pizza Ever
By who_said_what of Richmond (1 Review)
Submitted Tuesday, August 10, 2010 - 4:32pm [Dine in]

We usually go there for a good plate of pasta. When we saw they have thin crust pizza we decided to give it a try. Let me tell you it was a good choice by us because it was the BEST PIZZA EVER. We now have a choice of pasta or pizza when we go to italian tomato. The service was good and quick. Just a reminder if you end up going there on the weekends call ahead for reservations or you might wait in the line up for 15-20 minutes. Try there pizza's you won't we disopointed.

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Disappointment of the Lasagna with meat sauce
By CriticExtraordinair of south Delta (2 Reviews)
Submitted Wednesday, August 4, 2010 - 10:02pm [Dine in]

Italian pasta is usually cooked "al dente", and this restaurant claims to be traditional Italian. The fresh pasta was so soft and over cooked, (reheated ++?) it left the dish very mushy, too much sauce and not much substance- It was more like pureed food . The hospital serves better pasta dishes to their patients, sad to say! But there was plenty to eat. One order costs $19.95 feeds 2 people .And so you are full. But as my husband said - you can get full on Kraft Mac and cheese Dinner ! We were hungry , and as we're eating, we're trying to get something from the dish besides sauce - no real meat to say , and the pasta was dissintegrated- so it just made it like thickened sauce. Oh , there was a pile of melted cheese on top (a disguise ,I think), and the plate was very hot , but the food was Not! And plain white bread served. If you want Focaccia with Oil and Balsamic vinegar ,that's ~ $7, garlic bread (I can only imagine) -~$3. But all in all the wine and the Company was very good!
So we are searching for a restaurant that serves Lasagna the way most people make it - not a pile of noodles and sauce with cheese baked on top. Where is the dish with the defined layers , maybe some spinach ,some ricotta or cottage cheese . The search continues...

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Maybe later on..
By eatpraylove of Vancouver (5 Reviews)
Submitted Monday, March 8, 2010 - 11:09pm [Dine in]

Pasta is my favourite food and when i first heard about the new pasta place i was so excited to try it out. But maybe my high expectations didn't help...

The service is alright. They're fast at seating you and taking orders but after that there isn't much. They waitresses are around but don't give much service.

The pasta portions are VERY big.. which can be a good thing but at the same time it takes away from the presentation. I find that there isn't a lot of meat or veggies in the pastas. I would rather not have such a big plate and have a few more ingredients.

For some reason i always find that the food is cold when served.. which also sucked.

I gave this place two tries and the second time didn't impress me much. Maybe i'll give it a try later on..

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best time
By johnb603 of canada (1 Review)
Submitted Wednesday, December 9, 2009 - 5:59pm [Dine in]

I went there with 3 of my friends on Friday night, which we had to wait about 15 to 20 minutes for a table, but I tell you it was all worthed!!!!
Our waiter, he was very professional and well mannered, he recomended at least 3 to 4 different dishes which were all the best in their own ways. The pasta plates were all huge and cooked to the perfection. nice atmospher and for sure we are going back again and again....

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Great value, small table, soso food
By sup9jai of Vancouver (7 Reviews)
Submitted Wednesday, September 2, 2009 - 9:31pm [Dine in]

We went there last weekend for a gather. 7 people on a long table. table was too small and the plates were too big. Great value tho. We only ordered 1 spinach salad, 1 personal size pizza and something else which I can't recall cause I didn't have a chance to try that before it's all gone. And 3 entree pastas. We were all totally stuffed.
I could tell that our server was great but she was too occupied. At least she tried her best.
Overall, not bad for a casual dinner gathering!

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Worst service
By kobefood of Richmond (2 Reviews)
Submitted Thursday, June 4, 2009 - 2:05pm [Dine in]

Looking around at the reviews posted of this restaurant, I can not actually believe there are positive reviews. The first and last time I went to the restuarant with a friend, it was THE worst service I have ever experienced at a restaurant.

We arrived around 9, and was brought in by our server to the table. We waited for a 20 mintues before the server actually took down our orders. Great start. When our waitress was taking down our orders, I specfically requested to change my pasta noodles to linguine instead of spghetti. When our food finally came, i looked at my pasta, and noticed that it was spghetti, and my friend's pasta was linguine, so they switched it around. The manager kept looking at my table, noticing that we were upset when we called our server to let her know about her noodles, but never once did he come up. When I told her that my pasta was spghetti and not linguine, she goes "Well, it's just a little bit thicker and we would have to cook everything agian...so...." I don't really like to complain, so I left it at that. Very professional. *thumbs up

The food was NOT good. I had the carbonara, and it tasted like cream mixed with oil. And I was stuck with a huge portion. I tasted my friend, who had just a regular spghetti bolognese, and it was sour. While we were eating our dinner, we noticed everything at the front was getting all ready to leave, the waiters were all sitting around the bar with their jackets on, and their bags on the table.
We finally got fed up with it, and deided to pack up our food and eat it at hoe, where we wouldn't be wasting anyone's time waiting for us to finish dinner.
When we received our bill, we asked our server if we would be able to get a discount considering she did mess up our orders. So she goes back to the manager, the manager just looks at us, then fixes up the bill. Never once did he come over to apoligize. The least they could have done was to offer us a discount without us asking for it ourselves. SO they gave us a 10% discount (wow) we left and that was the end of that restuarant.

Overall, Disgustingly poor service. Bad food.
If you're thinking of going to a pasta bar, or getting good italian pastas. Please go to Some Kind of Pasta! Won't disappoint.

Avoid this restaurant at all cost!!!!!!!!!!!!

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Great place....
By MCLEAN of BURNABY (1 Review)
Submitted Saturday, May 23, 2009 - 3:35pm [Dine in]

I have to admit reading all these reviews I wasn't sure if i was going to like this place...since I live in Burnaby I've been a regular at antons and to be honest recently I haven't been to impressed with the food there,anyways so the wife and I went in couple of friday nights ago and this place was packed which i was surprised to see I mean the location isn't the best but any how.We sat down and looked over the menu and the prices were very discent and reasonable.Our server was very friendly and gave us some good service although the only down side was it did take longer to get the food after we ordered it but I guess it was because it was really busy and thats understandable.The seats are not so close to eachother which is a plus unlike Anton's.The atmosphere seemed to be a happy one and although it was packed we didn't have to stand outside for 15mins.All and all I had a great time and we will be back.Who knows since the wife is italian this might take over for Antons.

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Great value for the price.
By charisma of Surrey (3 Reviews)
Submitted Friday, April 25, 2008 - 12:06pm [Dine in]

Was there last week and had no expectations being one of the nowere restaurants in the Richmond area.

Prices are extrenely resonable and portions are massive. We're frequent diners of all scales and the food flavour isn't there strength here but more so the size and value.

Decore is nice and I like the look of their bar beside the kitchen.

We had two pasta dishes that we couldn't really finish and we left satisified.

If you're looking to get full off decent food this is the place. I would come back for sure for casual get togethers or when I don't feel like forkin out big bucks to satisfy my hunger.

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Pasta is good
By MrsChef of richmond (5 Reviews)
Submitted Friday, February 1, 2008 - 11:46am [Dine in]

This isnt exactly the best for a main course with meat. My husband had the pork rib rack and it was sadly very small and it was also very dried out. I had the veal marsala and it was chewy like gum. The pasta was good but I was disappointed with the fact that there was way too much sauce and no vegetables to speak of other than the salads on the top of the menu. The calamari was ok but I have had much better. Overall if you just want to chow down on a huge bowl of pasta then this place is for you.

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Good restaurant experience in January, 2008
By Critical_Reviewer of Richmond (2 Reviews)
Submitted Friday, January 25, 2008 - 4:12pm [Dine in]

I decided to check out the Italian Tomato restaurant in January to see how their food and service would be during what is traditionally the slowest month in the restaurant business.
I was pleased to see that both were similar to what I had experienced in my 2007 visits to this restaurant: the food was very good and arrived in a reasonable timeframe; the service continued to be friendly & efficient.
It was good to see that the place was almost full - evidently a lot of people continue to patronize this restaurant; for good reason.
I recommend the Italian Tomato Restaurant and will be going back in the months to come.

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