Gingeri Chinese Cuisine is located in Lansdowne Centre and serves a menu of Chinese cuisine for dim sum and dinner.
We used to go there every saturday and we always called ahead the nightr before. But when we get there we always have tro wait for 20 to 30 minutes at the least. The hostest at the front will let people in without reservation if they know them. She wasn't very friendly either.
You have to literally wave down the waiters to get their attention but most of the time they ignored you anyways.
Lots of better restuarants in Richmond than this.
We ordered dim-sum take outs on a Sunday,the lady on the phone told us to come pick it up half hour later. We went to get our food 45 minutes later,and still it wasn't ready.I understand these situations sometimes do happen,but to my surprise was,the lady in the front desk was so rude,i felt bad for her.She told us she had no knowledge of our order,so she checked,still no order could be found.She asked us rudely if we still wanted to order.I told her i recognize her voice,and it was her who took our order.She then said " i think the kitchen probably have forgotten"! First,she lied,i think it was her that actually had forgotten to place the order,and second,she shift the blame to the kitchen. Never again will we order take out,or dine in this establishment.
I went to this restaurant last week for dinner. I had the King Crab for 3 courses. Incredible. Compare to other restaurants that 'claim' to have crab on sales (e..g $9.9 per lb) and then give you a 9lb crab saying it is 11lb. Gingeri doesn't have the low sale price, it is around $15 per lb, but 9lb is 9lb. And they don't charge too much more for making 3 courses.
THe most important thing is, they cook the crab fresh!! Once course is the steam crab legs with garlic, it is so juicy!! and then 2nd course is the deep fried crab upper legs. Excellent. Very tastey. The 3rd one is fried rice stuffed on the shell. It is good.
Then I had other dishes as well (for 5 ppl), and they all agree the food quality is good.
Oh. Forget to mention, I love their hot pudding!!
I decided to make reservations the night before because we had a visitor who's last time in Canada was when he was 3 yrs old. He had heard about how great the food in Richmond was, and wanted to have dim sum.
We first arrived and went up to the host's podium to declare that our party was here, but were literally "shooed" away!! Even with reservations, we had to wait almost 30 minutes to be seated, while others without reservations got in within 15 minutes.
Fair enough, some seats became available first.
It was after being seated that were were systematically neglected service for 20 minutes, most possibly because we did not speak any Chinese dialect. We flagged down every server we saw, each of them shrugging and shaking their heads no. Finally, my boyfriend had to get up to the serving station and asked who the waiter designated for our section was -- none of them had a clue.
A manager finally came and took our orders. But getting anyone's to attend to us after that proved quite the task!
The food was very good in itself, but the service of the staff ruined the experience for us. I'm being optimistic by hoping that it was a language barrier that made this meal so difficult, but I'm starting to think it could be a case of snobbery towards us.
This is a nice place for dinner but a bit pricey compared to other options available in Richmond.
The food is pretty good and meets expectation.
The service is not outstanding or anything.
It's in the Lansdowne mall so parking is not a problem if you are going there for dinner.
a friend recommended this to us so we tried this w/two other friends.
we all found it disappointing & pricey, especially since Richmond
has a cornucopia of chinese restaurants to choose from for dim sum.
When the hostess said a 20-25 minute wait she actually meant 1 and a half hour wait. When we finally got seated it was hard getting attention from anyone of the 10 waiters when we were ready to hand in our dim sum sheet. However, when we manage to hunt one of the servers down our food came out accordingly. Dim sum is dim sum no surprise or anything different. It seemed like they were eager to kick us out when we were almost done eating to set up for the next set of customers. Overall bad experience!
Rule of thumb: If you don't make a reservation beforehand don't bother going!
This is an average middle to high end Cantonese restaurant. I have eaten here for dim sum and dinner. Food is average in quality. We come here because there is space in Lansdowne Mall for children to run around.
I did not like the price of the 3 course Peking duck. The restaurant has not updated their menu. Menu quoted $29 + 8 + 8 = $48 but the bill came to $55 before taxes. The duck did not have that hard to describe fire taste.
Food is good but not great.
I usually come here with my family for dim sum on the weekends. Our favorites include the fried wontons, brown sugar sponge cake with gold leaf (very creative and lightly sweet), and steamed dumplings with chives, pork and peanuts. The dim sum is pretty tasty; however, their shrimp dumplings could be better.
Service: Their service is satisfactory. What's irritating is that when there is a long wait during the weekends, the manager tends to seat "regular customers" rather than follow the list as who came first.
Value: prices are quite decent. pretty good value.
Ambiance: is not bad for a chinese restaurant. I think that re-painted their restaurant a couple months ago.
I would suggest going early on weekends (just when they open) so you won't have a long wait.
this is not a room to write home about but the place is clean the chairs are comfortable and I was given a 4 seater table while dining alone during lunch.
The food was very good. I had only 4 dishes being by myself but each was appetising and visually interesting. Just like Arnold S
I'll be back
I wanted to go out for top notch dim sum to entertain friends from out of town. I asked a couple of my Asian friends for their recommendations and they both came back with the Gingeri. I can tell you we were not disappointed. It was the best dim sum experience I have ever had. I go out for dim sum in Richmond at least once a month and I appreciate quality. The food was outstanding, the restaurant very clean and great ambiance, service very good. Centrally located in the Lansdowne Mall. I liked the menu with clear English and pictures so you know you can order all your favourites. Not cheap though, $3 to $4 a dish but worth every penny. Our pre-tip price was $90.00 for a group of 6 (no alcohol) We can eat and we left stuffed. I guarantee you will not be disappointed. Make reservations, this place is busy for a reason.
I felt the same treatment as to the another user prior to this review. We made reservation on Friday night for a Sunday morning dim sum. Arrived 5 mins early on Sunday and they have no reservation under my name. Not even under my phone number. Ended up waiting for almost 37mins (we counted) while others were just walking in and eating. Bare in mind that I SPEAK THE LANGUAGE fluently...
Finally, we were given our table as the 'front lady' sensed anger inside us.
Once inside, all the ordered food came out at the same time in a 5-10min time span. I guess, they want us out in no time. Talk about customer turn around.
The only good thing about all this is the food. Everything was delicious.. prices are affordable... much better than Sun Shui Wah