We've always noticed long waits at this place for dim sum, but had previously been here for dinner without any problems. Made a reservation for 7:30, but had to wait until almost 8:30 to be seated...perhaps because it was Chinese New Year. Still, it was a bit ridiculous considering they only had 2 seatings that night for dinner.

There were 10 of us, and once we were seated we were able to order quite quickly. We ordered a set dinner, plus a couple extra dishes. The food came relatively quickly, and it was good. Shark fin soup was tasty, scallops with snap peas was fresh, lobster with noodles was very good. We had a smoked oyster dish with hair fungus that was a bit strange to my taste, but was still good. The chicken was juicy and tender. It was strange that the fried rice came out before our fish and pork chops, but we figured it was because those were dishes we ordered that were not part of the set menu. The steamed fish was disappointing because it was so small, everyone only got a tiny bite each. The fried rice was also not that great, a bit mushy, but the pork chops were very tasty and crispy.

I had read reviews that their dessert is not that great, but what we had was really good. We had the sticky rice ball filled with black sesame in thick peanut soup. I just wish there was more.

Only gave this place a 2 for ambiance, because it was very noisy and crowded. The service was also spotty. They changed our plates halfway through dinner, but then forgot to bring us bowls for the rice. They were also very slow in packing up our leftovers and bringing the bill. The food is good though, so make sure you're prepared for a long wait, even with a reservation.

My family got together this weekend for dim sum. There were about 10 of us.

We liked the food. We ordered the typical dim sum fare. We were pleasantly surprised at the steamed rice rolls with fish, which we hadn't seen before at other restaurants.

My wife and I arrived late, and apparently missed all of the "good stuff" that my family suffered thorugh: numerous dirty place settings and poor service.

Went there on a weekday for a family get together. We had a dozen people so the normal menu was tweaked a bit to accomdate. Seafood was the theme and the dishes were excellent. Included: Shrimp fruit salad: normally done with lobster but good, Shark fin soup: lots of sharkfin, Lobster: 3 so lots, abaolone: whole one per person; steam fish: cooked really well, scallops: the dried kind on pea tips, good, chicken: good change of pace. There were 11 dishes in total and the bill was big but great service with constant changing of plates and all dishes plated. Expensive but expected given the dishes ordered.

We used to go there every saturday and we always called ahead the nightr before. But when we get there we always have tro wait for 20 to 30 minutes at the least. The hostest at the front will let people in without reservation if they know them. She wasn't very friendly either.

You have to literally wave down the waiters to get their attention but most of the time they ignored you anyways.

Lots of better restuarants in Richmond than this.

this is not a room to write home about but the place is clean the chairs are comfortable and I was given a 4 seater table while dining alone during lunch.
The food was very good. I had only 4 dishes being by myself but each was appetising and visually interesting. Just like Arnold S
I'll be back

Gingeri has been around for a long while and has weathered some slow seasons. At the same time, there's been summers where the weekends are completely booked up with wedding banquets and baby showers.

The restaurant has a full staff , managed by people who know what they're doing. The dimsum is fresh and hot, and wait staff is always available to attend to any of your needs.

Dim sum and dinner entrees are delicious and range from traditional Hong Kong style fare to new creations as seasonal products become available.

Gingeri also has special party menus and special occasion menus (mid autumn festival dinners, New Year set menus etc).

They will be closed for two weeks for renovations starting next week, looking forward to seeing the "new" Gingeri!

I wanted to go out for top notch dim sum to entertain friends from out of town. I asked a couple of my Asian friends for their recommendations and they both came back with the Gingeri. I can tell you we were not disappointed. It was the best dim sum experience I have ever had. I go out for dim sum in Richmond at least once a month and I appreciate quality. The food was outstanding, the restaurant very clean and great ambiance, service very good. Centrally located in the Lansdowne Mall. I liked the menu with clear English and pictures so you know you can order all your favourites. Not cheap though, $3 to $4 a dish but worth every penny. Our pre-tip price was $90.00 for a group of 6 (no alcohol) We can eat and we left stuffed. I guarantee you will not be disappointed. Make reservations, this place is busy for a reason.

I went to this restaurant last week for dinner. I had the King Crab for 3 courses. Incredible. Compare to other restaurants that 'claim' to have crab on sales (e..g $9.9 per lb) and then give you a 9lb crab saying it is 11lb. Gingeri doesn't have the low sale price, it is around $15 per lb, but 9lb is 9lb. And they don't charge too much more for making 3 courses.
THe most important thing is, they cook the crab fresh!! Once course is the steam crab legs with garlic, it is so juicy!! and then 2nd course is the deep fried crab upper legs. Excellent. Very tastey. The 3rd one is fried rice stuffed on the shell. It is good.

Then I had other dishes as well (for 5 ppl), and they all agree the food quality is good.

Oh. Forget to mention, I love their hot pudding!!

I decided to make reservations the night before because we had a visitor who's last time in Canada was when he was 3 yrs old. He had heard about how great the food in Richmond was, and wanted to have dim sum.

We first arrived and went up to the host's podium to declare that our party was here, but were literally "shooed" away!! Even with reservations, we had to wait almost 30 minutes to be seated, while others without reservations got in within 15 minutes.
Fair enough, some seats became available first.

It was after being seated that were were systematically neglected service for 20 minutes, most possibly because we did not speak any Chinese dialect. We flagged down every server we saw, each of them shrugging and shaking their heads no. Finally, my boyfriend had to get up to the serving station and asked who the waiter designated for our section was -- none of them had a clue.
A manager finally came and took our orders. But getting anyone's to attend to us after that proved quite the task!

The food was very good in itself, but the service of the staff ruined the experience for us. I'm being optimistic by hoping that it was a language barrier that made this meal so difficult, but I'm starting to think it could be a case of snobbery towards us.

I admit that I'm not huge on chinese cuisine, although dim sum is nice once in awhile. When I do go for some, Gingeri is usually my spot, they have nice creative dim sum that changes seasonally as well as the classic ones. This place is always packed though for lunch during the weekends, so make a reservation. Service is alright, nothing special, nothing bad. Overall, I would consider this one of my favourite dim sum places as they offer some tasty, healthy choices of the traditional chinese art.