This is probably the worst service I have ever received. I went with 3 friends and they would only speak Cantonese to us, which luckily one of my friends could speak Cantonese. When I asked for water they completely ignored me and would only talk to my friend who could speak Cantonese. We asked for sauce and water which took them 30 minutes and they only came back with one sauce for all of us, I asked for more, and he replied that I was greedy. The food took forever to get and they forgot some of the things which we still ended up paying for. When I asked for more water he replied to me in English " I don't give service in English and you've had enough water." Me and my friend each gave a 5% tip and the women spit on us and told us we were stupid and we weren't gonna go far in life. Also the bathrooms smelled atrocious and were disgustingly dirty. If you are a tourist please don't go there! I don't want anyone to suffer this experience. Also food was sub-par.
Today I tried out Fisherman's Terrace again, this time for Father's Day dinner. As with all busy restaurants on Father's day, we were worried that the food would come slowly.... to my surprise, the food not only came quickly, it came a little TOO fast.
We had the sharks fin soup, abalone, fish, chicken / duck, and a spicy veggie dish. I was literally only on the second spoonful of my sharks fin soup when the abalone was placed on the table. We felt so rushed, trying to down the soup before the abalone got cold. The other dishes also came before we finished the abalone but they forgot the rice until we asked them for it.
As for quality of food... not so great. The veggie dish and the fish was good, but the chicken was under cooked and red! Now, I know chinese soy chicken often has the redish bones which is normal, but this chicken was bleeding onto the dish... it was pretty gross (not to mention dangerous to eat!) Both sharks fin and abalone were mediocre at best.
Ambiance is nice, but the washroom (doubled as a storage room) really didn't fit the restaurant.
I'm glad we didn't have to wait for the food, but the rushed service was almost just as bad. Seemed like they wanted us to get in, get out so they can turn over the table for higher profit. I understand it's busy on Father's Day, but at a restaurant that's supposedly "upper caliber" I feel they should think of the customers' enjoyment first.
food: steamed chicken feet was only ok. 3 mushrms in steamed rice wrap was a decent size. bbq pork pastry was quite lean. blk pepper ribs was prob one of the best i've had at dimsum. pcs were quite large and the pepper sauce flavorful. not all the sticky rice wraps had shrimp. tofu, enoki mushrm, & shrimp wrapped in seaweed was quite good. the shrimp was pretty big! steamed veggie dumpling and bean curd wrap was quite big too. a little pricey but for the size and quality it was not bad. at first we thought we didnt order enuf but it did turn out to be just perfect as we did not anticipate the larger size of most of the dishes.
service: we made reservations and waited under 5min b4 being seated. we had 1 guy serving just our little section so there was constant service available for any of our needs. he did forget to place one of our orders but he rectified it and the dish came fairly quickly...in fact all our food came at a reasonable time. the dimsum servers could smile a little more...
ambiance: fairly clean with typical chinese decor. nothing special. we didnt feel rushed at all.
overall: the whole experience was "solid" all round. nothing that blew us out of the waters nor made us feel we could not return ever... altho we prob wont be coming that often just b/c of the $$$ factor. it is a little pricey but for mother's day dimsum we felt it could be justified.
We were there for a wedding banquet, so I would hope this is at the least be representative of the regular food and service. (If not, that's not a smart business decision).
The place is certainly nicely done, looking a little more upscale than most places. It serves pretty much Cantonese/HK style food.
Unfortunately, the decor seemed to be the highlight. The service was okay, not poor enough to generate any complaints. However, the food came in bursts and the way the waiters served, cleared dishes, etc was certainly not in-line with the expectations for a place that looks like this. (To be fair, none were rude, all came when asked and they did seem to genuinely _try_, but that's not enough points for a place like this). The problem is there are several places nearby in Richmond that do the job much better.
The food itself is ... well, very uninspiring. To be clear, there is nothing bad about the food. Each dish was very, well, decent. From the starter cold meat dish, shark fin soup, shrimp & scallop, crispy chicken, fried rice, noodles, "dessert", etc. All were certainly passable, but there was no spark in any of the dishes. I think one of the best was the chicken was still juicy, relatively tasty, but nothing stood out. They did not mess up the fish (rock cod), so no minus points.
I'm betting this is not one of the cheapest places in town, and given the heavy competition, I think there are better places to spend my stomach space. However, if you really need a decent looking place with no surprise, it will do I guess.
This place is conveniently located in the Aberdeen Centre, and is a little more upscale than most Chinese banquet restaurants. The interior is nice and there are big windows above the frenzy of Richmond traffic. I went with the family to eat and give respect to the in-laws, and it was a good experience for all.
The food was standard fare, with chicken done 2 ways, melon soup in a melon, sweet and sour pork chops, bitter melon with minced pork, beef with vegetable, fish, roasted pork skin, and a few other less memorable dishes. Nothing really stood out.
The service was great, and we had a satisfying if uninspired meal.
Not a bad choice if you want to please the ancestors but not surprise them.
Came here with some friends from Edmonton and thought we would take them to a more upscale venue - wrong choice. Food was very unmemorable and mediocre compared to smaller hole-in-the-wall places and priced really outrageously for what you get. The restaurant itself was a nice place and looked relatively clean - although from previous reviewers it seems like there is a problem? Better to check the Vancouver Health Authority website yourselves. Service was ok, better than those hole-in-the-wall places, until they decided to charge us a mandatory 15% for having a table of ten. I would've tipped more if it hadn't been mandatory.
Will not return since there are better chinese places out there. Felt ripped off when I left, especially when they couldn't even get a simple fried rice right.
Is this place this busy all the time? Been there several times for Dim Sum and it's full by 11:00am and they don't even have an early bird discount. Dim Sum is very good, I would think one of the better places in town. Dinner is very good as well but I would allow them to recommend some dishes as they seem to do certain dishes like lobster, crab, and fish very well.
Brunch has been consistently tasty & the service is adequate--depending on the server, even friendly. They actually at least pretend to be amused by your possibly lame jokes. During dimsum hrs, they offer a very well-made chicken wine soup which they still allow to be ordered in the evenings (the homemade version I've had of it is usually made w/a good Johnny Walker, so I'm not sure if restaurants use whiskey or not, but it's not lacking in flavour at all). You can't really go wrong w/their selection of dimsum items. Avoid ordering the mango pudding. Order the dessert soups or something else, as my companion made that mistake several times in the past, each time forgetting that it's what he calls jellified cheese.
The dinners here are pretty good, too. Love it when king crabs are in season. Order that made several ways & choose the garlic chips w/dried baby shrimps as one of them. So juicy & sweet. The sharkfin specialty is not bad either. The rock cods are usually steamed perfectly, too.
I have never tried attending a banquet at this restaurant though I'm not sure it's a good location for it due to the odd angles of the room in general & how I've seen them divide it if the entire room isn't booked. Also, though I've never made use of, I've been told by my dining companions that the restroom is a longish walk down a hall at the back. Window seatings offer a pleasant view of other parts of the mall depending on angle.
I always call for reservations. For dinners, usually the same day in the afternoon or 1-2 hrs ahead unless it's a special holiday or Chinese festival date then I'd book several days to a wk in advance. As for brunch, either book early that same morning or the evening b4. Usually, I'd pick times like 10:30am or 11am, as it gets busy closer to noon, so even w/ reservations, you may end up waiting behind a line of ppl for 30+ minutes... At least they're neighbours of excellent eateries.
Went to the Fishermen's Terrace last week for a birthday celebration. There were ten of us and when we arrived at 6:30pm our table was ready.
The very stern looking server quickly filled our tea pots with jasmine tea and passed out the menu's.
First thing I noticed, the prices. Luckily I wasn't paying for this dinner for ten. We ordered a series of dishes when everyone arrived including a very nice eggplant dish, a sweet and sour pork, some duck and various other things I really didn't know what they were. Nothing tasted terrible, fresh and tasty for the most part.
Our server was all business. No chit chat, no smile, nothing just bring stuff and take stuff away. A little personality would be nice but perhaps that's extra.
All in all, a nice dinner nothing mind blowing with the exception of the bill that I never got to see.
We come here regularly for dim sum, and also for a wedding banquet. We've made the mistake of going during peak hours for dim sum, and have endured waits of over an hour, even with a reservation. Now we go when they open at 10:30, and always get a seat right away. Once you're in, the service is quite good. The tea is refilled quickly, and empty dishes are cleared fairly quickly. Too bad the food itself is not the best. We've tried just about everything on the dim sum menu over the years, but no dish stands out or is memorable, which is too bad since it's on the expensive side. The food isn't bad, it just isn't outstanding. You're pretty much paying for the ambiance and upscale feel, and better than average service...provided you can endure the line up to get in.
I think this is the 4th or 5th time of me dining in for dim sum here. Today, I came with my bf and his parents to celebrate the past Father's Day. The 4 of us arrived pretty early at 10:15 am and the place was very quiet so the service was not bad, though I have to agree with the previous reviewers that the servers don't smile. By the time it gets to noon, it was around 70 to 80% full house, which is not bad for a rainy weekday.
We ordered their special, the lobster congee that came in a wooden pot. It was a pretty big portion with a whole lobster, it's enough to feed up to 6 people. It came with only $19.80 price tag so it was not bad of a deal.
The regular dim sum like prawn dumpling (har gau), pork and prawn dumpling (siu mai), braised chicken feet, beef meat ball, pan fried taro, and prawn rice sheets were pretty good, not the best that I've tasted but definitely not bad. We also ordered the pomelo skin with mushroom, it was good just that the pomelo skin weren't braised long enough so it was a little hard. The last thing we ordered was shredded chicken salad (sau si gai), it was alright, not as good as some other places as there's no jelly fish, too little salted vegg, and not strong enough flavour.
I would come back again for dim sum just cuz I think every dim sum place in richmond is about the same and maybe I just don't know a better dim sum place.
This place is quite elegant where customer's eat. The food can be a little pricey but here's the kicker - there have been numerous restaurant violations recently. I can't even imagine what the kitchen is like. Sure - Sure, you are eating out and can expect a not-so-clean kitchen perhaps BUT 17 (Seventeen) violations??? Are they charging us high prices to keep the kitchen dirty and the facility running poorly?
I walked by this restaurant many times and it was always packed. As I have not dined in a proper chinese restaurant for a while, I decided to give this place a try.
We ordered a Peking Duck served 2 ways, a fatty pork dish (Mei Cai Kou Rou) and the Fisherman's Crab.
The Peking Duck was crudely cut - the skin comes in all shapes and sizes. Some of the skin had meat while others had thick layer of fat. A real disappointment for a fine dining chinese restaurant. The crepe that and sauce that comes with the duck were very good though.
The fatty pork dish did not come with with the buns to wrap in. I ordered the bun separately, but order was not put into the kitchen. I ended up eating the pork on its own. The pork was pretty good, as they say in chinese, "you er bu ni" - roughly translated fatty yet not greasy.
The crab was a shocker, to my kids at least. My grade school kids grew up eating giant (as big as 5 lbs) chilli and pepper crabs in Asia. Sometimes 3 to 4 times a week. But this is the first time they were shown a live crab. Both of them jumped when the waiter stopped at our table and showed us the crab. It was quite funny actually - worthy of a submission to America's Funniest Home Video if it was captured on video.
The crab was coated with cornstarch, deep fried, and then stir fried with with deep-fried dried baby shrimps and garlic. A little too salty, but quite tasty and a nice change from the Chilli and Pepper crab we were used to.
Service was spotty, like any other asian restaurant.
Ambiance - your typical fine dining chinese restaurant. Think Shiang Garden and Sun Sui Wah, with crsytal chandeliers and all. Too typical for me.
Overall, the food is pretty good, service and ambiance normal. Return? Not too sure. Nothing really stood out. It is not a place I will go out of my way to eat, neither is it a place I will avoid if I'm in the neighborhood.
Even with reservations, we still had to wait over half an hour on a busy Saturday afternoon for our table of eight. Very bustling restaurant filled with families, small and large groups. Seats about 250.
Food: ordered about 25 dishes and all were served fresh and piping hot (except for the cold dishes of course). My favourites were the wrapped sticky rice and shredded pork rice rolls in soy sauce. Hargows were large and flavourful.
Service: quick and very transactional....what's expected in a Chinese restaurant. I don't care for idle chit chat and tea service should be fast fast fast. I have no qualms about their service and the predominantly male waiters were attentive in clearing the empties and refilling the tea pots.
Value: on the pricier end but I think the quality deserves this price level. The bill came to a very reasonable $125 (about 17 pp). For the amount of food and selected dishes ordered, this would've been more expensive at Kirin or Fortune House.
Ambiance: very presentable and a nice place to take your guests. Depending on where you're situated, the layout can be a tight squeeze as they cram one or two too many chairs at these tables. The chandeliers are nice as are the floor to ceiling windows. Relatively modern decor.
Recommended for dim sum. Call ahead though to cut down your wait time.
I enjoyed their dim sum here. Its my third time coming here and I only come here on special occasion as it is pricey. But you get what you pay for. Service was fantastic, wait staff was quite attentive, no complains here.
Good selection of dim sum items, but what stands out was their sticky fried rice, it was the best I've ever tasted. Sui mai was tasty, but they were quite small in size. Thats my only complaint, other than that, their food was great!
Nice, clean and bright restaurant. Love their chandelier. Even their washrooms are clean.
Looking forward to come back here.... for my friend's b'day.
Came here for a wedding banquet dinner. The Restaurant is found inside the mall. The decor inside is pretty spectacular. Nice chandeliers hanging from every place. It didn't have that cheesy old style Chinese Restaurant look with the Dragon and the Phoenix. It looks new, fancy, modern. The Servers were all very helpful. The drinks were poured and refilled promptly, and they replaced our places with clean and new after every dish.
The Food! Food was great! I mean, I'm thinking they've got a guy in the back literally killing the pig and roasting it on site, because it was so fresh! The crab balls with almond flakes, that was a new one or me, and was awesome! I mean, it was standard banquet fare, the same sorta stuff, but, it was done really well and tasted really good.
The Bathroom's were kept in pretty good order. Not the best in the world, but, clean. Hand towels and soap were present. And, someone came around to tidy things up midpoint. It's a bit of a weird set up for a wedding, because the place is long, but, they did a fine job of it.
All in all, I'd go back for sure. I'd love to check out the Dim Sum. I'd recommend it to others too.
of all the big name chinese seafood restaurants, I would say this place is a bit sub par. Its nicely decorated, in a nice location.
I have been here twice. The first time was great! the second time not so much so, but not bad by any means. Pricing is on par with most of its competitors...
As with the food...service was great the first time, and not so much so the second time. Overall I would still give a thumbs up...but just barely. Maybe I'll give it another go sometime soon
Food was ok not great...services was so so...hostess not very friendly...price was regular, about the same as any other chinese dim sum restaurants in town.
Ambiance was good. Big windows, nice atmosphere.
A very convenient location but unless you have to go to Aberdeeb Center anyways, there are many similar/betrter restaurants in Richmond in that area.
We went as a table of 15 in a 10 person table for dinner on a Saturday night, things were a bit tight as the table was small. that was ok we made do with what we got. Food came and was served by a waiter that was competent, but not very happy. id some it up with him just doing his job and not very friendly or happy. Food, was very small dishes, taste was soso, there were not many highlights to the meal. Fish maw soup was ok, crab claw ball were the highlight if i had to pick one dish. veggie dishes were small and lackluster for the price and caliber of this place. Peking duck and lettuce wrap were also lacking the enthusiasm of a spirited chef. Maybe it was a off night, maybe the chef was on vacation. also check out the inspection reports on this place, doesn't seem like they can get their act together in the kitchen qs the inspector has to come back many times for re inspection.
many other restaurants to spend my money at in Richmond at this price point, i don't think i will be back for a while.
The dim sum here is very good but not cheap. The bill for 3 came to $60.00 including tax and tip. Definetely not your budget $2.50 variety. You get what you pay for. They use the order instead of the push cart system. I like the order system better because you get everything you want instead of having to wait. Service is excellent. They are very quick in removing the empty trays and plates. The waiter also refilled our jar of tea a few times without even us asking him. Reservations are recomended because they get pretty busy.