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3
  • Food3
  • Service3
  • Value2.5
  • Ambiance3
  • Reviews20

Ebisu in Richmond

8111 Ackroyd Road, #100
Richmond, BC V6X3J9
Tel: (604) 270-4846
Neighbourhood: City Centre
  • Cuisine: Fusion, Japanese, Sushi
  • Price: $$ ($15 - $30)
  • Reservations: Accepted
  • Meals: Lunch, Dinner
  • Hours: Mon - Thu: 11:30AM - 2:30PM & 4:30PM - 12AM, Fri: 11:30AM - 2:30PM & 4:30PM - 1AM, Sat: 4:30PM - 1AM, Sun: 11:30AM - 2:30PM & 4:30PM - 12AM
  • Billing itself as "Richmond's Best Japanese Restaurant" Ebisu Japense Restaurant features tapas & inventive, original / fusion sushi. Like the location on Robson, the trendy modern design of the dark spacious interior and the large-screen LCD TV help to set the perfect ambiance for either a gathering at the bar for sports, a small romantic dinner, or a large party.

Reviews

Displaying 1 - 20 of 20 Reviews FoundSort: Useful | Helpful | Reviews | Date
A Nice Alternative for Japanese
By cherrybomb143 of Surrey, bc (218 Reviews)
Submitted Thursday, June 23, 2011 - 12:17pm [Dine in]

Richmond is full of Japanese restaurants but most of the ones I've been to are either all you can eat, or small family-run sushi and sashimi joints. I thought Ebi-Su was another run of the mill Japanese restaurant but was surprised (and glad) to find that they offer more on their menu than the standard fare. Owned by the same folks as Kamei Royale downtown (one of my lunch restaurant staples), Ebi-Su follows its sister restaurant with similar dishes on the menu.

We tried the Royale boat which came with: a green salad with seared tuna (good, but a bit too much sauce on mine), miso soup, sushi and sashmi, plus baked oysters (fairly small chunks but tasty), deep fried chicken (might have been a bit undercooked but I ate it anyway and survived) and tempura.

Service was the only issue here - the staff were nice but seemed a bit unexperienced. They didn't give us any plates and we had to ask for tempura sauce although we clearly had tempura in the meal. No quality checks but tea was refilled which was good. There were only 3 tables in the entire restaurant, including ours, but we had to flag them down to order and to get the bill. When I paid by credit card, they simply swiped the card and left the machine on the table, never coming back so I had to rip my own receipt and leave the merchant's copy on the table.

The boat was on a promotional price of $20 per person which I thought was fairly reasonable. However, the regular price is $28 per person (at which I think is a bit steep for the quality of food given). Therefore, I'd visit again but would try other menu items next time.

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Subdued
By Bonka of Vancouver (464 Reviews)
Submitted Monday, November 15, 2010 - 5:16pm [Dine in]

Recent cravings for Japanese type tapas led my gf and I to one of the other Ebisu locations, this one in Richmond. Compared to the flagship Robson location, the sister locations never seemed to live up to the hype.

We thought we could settle in a bit into our dining only to have our server tell us before seating us that it was last call- no problem as we found out the menu was mostly recognizable. Ambiance was quiet and reserved and like many other typical sushi joints, almost a bit too sullen for dining.

Ordering our usual lineup here the food came quick and items like the chicken karaage, chikuwa cheese, gyoza, an eel roll and takoyaki met the mark though our spicy agedashi tofu was a little offputting with the overly battered octopus rings and slopped on sauce that tasted like it came out of a jar. The presentation angle was minimal here but prices were a nice surprise as we were expecting a large bill as usual but most items here are noticeably cheaper.

Service felt a little hasty at first but the staff basically worked around us and a couple of other occupied tables as best they could.

The overall experience here is far less pretentious with comparable quality in food and service so for value's sake this is a better buy.

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Good Food Poor Service
By djj_rome of Richmond (57 Reviews)
Submitted Monday, June 23, 2008 - 12:45pm [Dine in]

This is one of the better Jap restaurants in Richmond and we often visit this place for lunch. They have a good value lunch special for around $9 you get a fair amount of fresh food. The service is not great though as it is often slow and I have seen many customers complain about the servers and their inability to get the order right.

Worth a try, great if you get good service

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Nothing special
By adidaf of Richmond (64 Reviews)
Submitted Wednesday, August 20, 2008 - 5:27pm [Dine in]

Food: had their lunch combo(x2), picked miso soup, sashimi salad, beef teriyaki, mango california roll, vancouver roll (=california roll topped w/ smoked salmon), udon. Everything tasted ok, nothing bad but nothing spectacular. Sashimi salad had too much dressing for my liking.

Service: was ok. Server took out orders, food came promptly. Only minor thing was there was 3 of us sharing everything but server didn't clue in to give us an extra bowl or plate.

Value: Portions are reasonable for the price (maybe a little on the small side), considering it's not AYCE. Use their coupon for free salmon sashimi, the 3 pieces were actually a decent size considering it's free, (i.e. not paper thin).

Ambiance: looks clean and new. Has a bar type area with a big LCD screen. Good for watching the Canucks come hockey season!

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Our "Go To' Spot
By imprezame of Burnaby (4 Reviews)
Submitted Wednesday, December 30, 2009 - 1:42am [Dine in]

Ebisu has become the "go to" spot for the girlfriend and I.

The menu is quite varied, and the service has been great for us, but as we go here a bit, the staff does seem to know us.

Ambiance is only spoiled by the sound of Skytrain going by - but it does make us laugh at times ....

Overall the Sashmi is fresh and presented in a nice way. The cooked items (tempura and other items) are done nicely.

A solid spot - if the prices were a little down I think the place would be ideal (would rate between a 2 and a 3 price wise).

Worth checking out if in the area.

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Great decor - food and service NOT on par
By ryyeung of Richmond (35 Reviews)
Submitted Thursday, April 24, 2008 - 2:02pm [Dine in]

I came here with my partner hoping to enjoy some fancy Japanese fusion food, but left disappointed.

Food: We started off with a dozen oyster for $14.95 which was a great deal. The quality of oysters was on par with most AYCE places - not bad considering I love oysters. We also got a free appetizer of 4 salmon sashimi with a coupon (more on that later). My partner also had a oyster motoyaki, which was a bit disapointing; why was it served with bread??? The oyster chucks were small, rather than one juicy oyster. Then we sampled one of their specialty rolls with imitation shark fin, but that was not on par with the kinds we tried at Kamei Royale. We also ordered a boat of lower grade sushi to fill myself up and save money --- unfortunately, dinner all in still costed ~$55. I should have gone to AYCE. Perhaps their lunch specials are better at $8.80 a set.

Service: Very slow - took them forever to refill the tea and had to be constantly reminded. The only saving grave was that the waitresses are quite nice. However, remember back about the free coupon appy. Well, I thought the web printout from the Richmond Review would be ok. However, they said they did me a "fabour" to accept coupon and that we should really use the newspaper copy --- Question to Ebisu managers: please take down the coupon on the Richmond Review website if you don't plan on accepting it!!! Thanks for your time.

Ambiance: I was pleasantly surprised at how nice the restaurant was decorated. Very cozy and clean - also had a TV to watch the NHL playoffs. This location used to be an old A&W!

Overall, not recommended AT THE PRICE POINT (~$30 per person). You have many option for Japanese fusion at that price.

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Never Disappoints
By anners of Richmond (14 Reviews)
Submitted Monday, May 12, 2008 - 11:35am [Dine in]

I've been to this Ebisu multiple times and I've never actually had a bad experience. It's a little pricey considering the portions but in my whole experience I've never had anything there that I didn't like. The oyster motoyaki is not generally what you expect as there is no shell but it is very rich and flavourful. However, I don't generally eat the bread that comes with it. The rolls are all good. I recommend the Volcano roll. It's a deep-fried roll that is topped with chocolate sauce and I know how that sounds but it's really good! The yakisoba, udon, teriyaki, tempura, and all the appetizers I've tried have all been good. I wouldn't recommend getting the boats or any combos for that matter. I always think it's best to just order whatever you want. It'll cost you more but you'll be more satisfied in the end. For dessert, I LOVE the creme brulee cheese cake. It is SOOOO good.

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Would not go back again.
By Sidneylee of Burnaby (25 Reviews)
Submitted Saturday, May 19, 2012 - 7:24pm [Dine in]

My partner and I decided to try Ebi-su restaurant in Richmond for lunch after reading some positive reviews on it. When we first went in, the waitresses were talking, but didn't take too long for them to seat us after greeting us with "yes?", accompanied with a facial expression for "how many"? She decided to seat us next to an empty table with a wet mess on the floor, so we asked to be seated in a two seat booth. The ambiance was nice, the decor was modern, however it lacked a bit of luster giving me a somewhat dirty feeling.

The menu was very straight forward and had a good selection. The price for the set lunch was very reasonably priced. My partner and I decided to order the 3 item special for $9.99, which we chose two organic sashimi salad and a tempura. We also ordered Bento box A for $11.99. Both of these lunch sets included miso soup. The soup came first and it wasn't anything special, typical miso soup.

It didn't take long for the salads to come and we were really excited that they had organic greens, however my excitement soon dissipated after taking the first chew at my sashimi. I'm not sure if they didn't remove the silver skin to the fish or not, but it was chewy. So, I swallowed it, decided that this could happen to any of the most experience chefs, however 4 out of the 5 sashimi in my salad and also in my partners salad were chewy. It was really really unappetizing.

While we were chewing our salads, the other items arrived. The presentation was average. But again, for the price, we weren't expecting anything fancy. The tempura was mediocre, the batter was really heavy leaving the suppose to be crispy tempura very soggy and doughy.

The Bento box A had 7 pieces of sashimi (3 salmon and 5 tuna), a small salad, tempura, 4 nigiri sushi ( 2 salmon and 2 Tuna). First we tried the salad with a thick goo of salad dressing on top. It tasted really really fishy so we did not eat any of it. The tempura was again heavy, soggy and doughy. The sashimi and nigiri remained to have chewy bits in them.

The servers were attentive and the place had 8 tables of customers. We asked for two small plates and they gave us two small plates that were greasy. Overall this experience will make me think twice about eating another piece of raw fish from a sushi place I know nothing about. We didn't end up finishing our meal, not because we weren't hungry, but because we really couldn't stomach the grossness of the fish anymore. 3 hours after this meal, both of us ended up going to the washroom a few times. I will definitely not go back to Ebi-su again.

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OK in an AYCE way for lunch horrid for dinner.
By oiboy of Vancouver (3 Reviews)
Submitted Saturday, June 5, 2010 - 10:42pm [Dine in]

We went to Ebisu tonight for dinner so this review is still fresh. Ordered the Sushi Boat, Oysters and Tempura Udon. Food was horrid. I don't know what is wrong with this Chinese run pseudo Japanese place. The Tempura was OK a little oily but passable as were the California rolls in my sushi boat. Was supposed to have fruit in my sushi boat but "they were out". The Oysters were not fresh and were swimming in vinegar. The photo shows oysters with sides of vinegar, tomato, and ponzu. They took the liberty of doucing them in the sauces and serving them. Guess they were not that fresh. My toro and salmon sashimi was frozen in the middle and was served two tiny I mean loonie size slices of dry overcooked salmon on rice as salmon terriyaki. The udon was overcooked and needed to be replaced . The waitress said that was the way it was supposed to be but replaced it when she saw it was burned and stuck to the dish. I have been here for lunch and it was OK with AYCE quality. Dinner though was terrible. We spent about 45.00 pretax for two which was OK, if the food was better. We were not expecting Yoshi's or Octupus Gardens quality but this was worst that any ACYE place in Richmond. We had better quality food at Tomikazu, or even I dare say Richmond Sushi.

Give this place a miss and eat at Sushi Hachi or Tsukiji which are 1000 times better.

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misleading advertisment
By st2008 of richmond (3 Reviews)
Submitted Thursday, November 27, 2008 - 7:37pm [Dine in]

after seeing the ads for this restaurant a lot in the richmond paper we decided to try it out. what a dissapointment it was. i ordered the build your own lunch combo and i did not get what i expected. the teriyaki beef came with no rice and was extreamly salty. the seafood salad was good. my friend order the gyoza and it was tasteless and expensive. sushi rolls were ok but portions very small. overall not a good place and we will not return.

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Solid choice for something new
By Canada_Turtle of Richmond, Vancouver (5 Reviews)
Submitted Monday, April 7, 2008 - 12:34am [Dine in]

Overall
Having been in various cities in Japan, I can't say the food you find here will be completely authentic; however, I can attest to the fact that the design of different rolls/dishes are unique and creative. I would recommend friends and family to try this place at least once (if not more).

Food
The sizes of the sushi / sashimi here will cater to those who enjoy authentic sushi. (Sorry, Sushi King and Samurai Sushi lovers will be left wanting.) The quality is good, and as mentioned, creative.

Service
During two dinner visits, the service could be said to be attentive and timely. Other tables appeared to be served as well. Due to the layout of the restaurant, it is possible for some tables to be "unseen" or easily forgotten.

Ambiance
This restaurant will cater to those who like a darker interior. For those who have visited Silver Tower Restaurant, think of having the same sort of interior...with nicer washrooms.

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Not My Thing, Sir
By MisterFun of Vancouver (3 Reviews)
Submitted Tuesday, February 1, 2011 - 8:01pm [Dine in]

I have mixed views on thee oriental restaurants. I have eaten at places like this a few of time now bith here and in the United States. So we went here for some sushi and sashimi, which the lady I was meeting was craving, it was absolutely non descript and ordinary. The staff were not lookers and we didnt get wine coz I had a bottle we were taking to our hotel. When we ate there Sushi, not so great, most of it was okay but sadly the way a few pieces of fish were cut were not up to standard. Eggplant dish we had was OK, but the rest was very take it or leave it. My girl was happy I guess which is all I cared about. What I did like was that the service was prompt and fast because we both had a time we had to be home by and with curfews we couldnt waste time here.

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Maybe next time
By omgsushi of vancouver (5 Reviews)
Submitted Thursday, August 5, 2010 - 6:08pm [Dine in]

Went during lunch time with a group of 3 waiter took our order. Then we waited about 45mins for our food to come and all my food arrives while my company starve for another 10 mins. Our waiter did the best he could to serve us he apologixed for the long wait and even offered us free drinks so i thought he did his best.

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Don't order from their DRINK menu!!!
By rs412 of Vancouver, BC (9 Reviews)
Submitted Tuesday, June 22, 2010 - 9:02pm [Dine in]

I went there last week and the food was okay/good. The service was fast, but their portions are small. We made the mistake of ordering a drink when the waitress asked us what we wanted.... the drinks did not arrive! We finished our meal without the drink. Ended up asking 3 different servers about what had happens to our drinks. So, the male server attempts to prepare my caesar drink... I don't think they had a bar-tender (or if they even have one regularly)... My caesar drink was A JOKE! It was so home-made and gross...I laughed out loud at how pathetic it was. WELL - it would've been better if they just told us about them not having a bar-tender to make my drink INSTEAD of attempting to make it without any experience.

If I'm in Richmond and I'm craving sushi...I think I'll skip because the service is just strange and food is nothing amazing. They did not bring us our drink (caesar and beer). We finished our food and drove to a convenience store & got ourselves a drink. I've had better sushi at Akari in Surrey. This place has a very confusing looking menu...and the price is okay.

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There were plenty of great japanese restaurants around...but we went to Ebisu instead
By yumi of Richmond (2 Reviews)
Submitted Tuesday, March 9, 2010 - 4:44pm [Dine in]

Me and my friend went here for a saturday lunch
My friend ordered a box and I ordered their lunch special.
Their lunch special was pretty good, there were about 20 items you can order for $2.89 each. My food came out pretty consistently, item by item, but my friend's food didn't come out until I was almost finished.

I was not impressed with the food quality. The rice under my tuna nigiri fell apart when picked up, my dynamite roll had brown avacado in it and the tempura was ridiculously oily. I would say that the food was all-you-can eat quality at best.

I didn't try any myself, but my friend said that his beef teriyaki was the saltiest he'd ever had and his sunomono was just noodles, with no vinegar dressing.

On the plus side my goma-ae was pretty good, and i can't complain about the service either. But this is not enough for me to come back for.

I've heard alot of good things about this restaurant and the dinner menu looked really good so I might consider going to a different location for dinner sometime. But i won't be returning to this particular location.

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Nice Alternative
By KungFu of Coquitlam (7 Reviews)
Submitted Tuesday, March 3, 2009 - 10:59pm [Dine in]

I've been to the Ebisu in Downtown many times and am totally in love with it so when I saw "Ebisu in Richmond" boasting that big red sign while driving down No. 3 road I swung in for an early dinner hoping to get the same experience!

Unfortunately that was not to be, not that it's to bash them but I came in with the same expectations as Ebisu Robson otherwise I would have been quite content.

The food is comparable and they actually have some different dishes that are quite tasty that they don't have at the other location like the Unagi Cheese Motoyaki (I think that's what it's called) ... the Cheese Yakitory is not as cheesy in comparison, actually the cheese wasn't even melted yet. The other dishes are pretty similar and tasted pretty good. The wings here are more flavourful but smaller.

Service was average, nothing out of the norm for a Richmond located restaurant. I had to ask a few times for more water and I noticed the waiter never mentions what dish they are placing down on my table so I had to ask a couple times because I didn't recognize the dishes.
But what I seriously have a qualm with is the lack of drink selection! They practically have NOTHING from the Downtown location, no Golden Balls (My absolute fave and another reason why I dig Ebisu Robson) or ANY cocktail. They only carry the basics, Vodka + OJ, Gin & Tonic ... boring!

Value is "ok" but they should make it a bit cheaper considering it's Richmond and not Downtown core.

Ambiance: Well this is where the similarities end. This place almost has nothing in common with the other Ebisu. There's only one TV in the front. Another that's practically hidden behind some pillars that no one can see. The music can be best described as 'if you wanted put somebody to sleep.' It's like slow melodic boring (call it soothing if you will) tunes *yawn*

This spot is a nice alternative if your too lazy to make the trip across 2 bridges. If you compare this place to other Richmond Japanese restaurants they would have recieved much better ratings from me but they call this place Ebisu so I would have hoped they lived up to their name! The beer & oyster special is the same deal as DT which is awesome and one of the reasons that I would end up here since I live much closer to this location than DT.

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Flavourful!
By jellybean of Vancouver (4 Reviews)
Submitted Wednesday, February 18, 2009 - 11:10pm [Dine in]

We went to this restaurant for a late night dinner and was quite pleasantly surprised! The ambiance is nice, dark trendy wood and tealight candles. Their menu is quite different from your typical Japanese fare, the selection borders on fusion-style cuisine with deep fried cheese-stuffed crab cakes and prawn and cream cheese gyozas. I ordered the Miso Ramen expecting an ordinary bowl of Japanese noodles but it was served in a stylish rustic bowl with wooden ladle for spoon and the nicest touch was the fragrantly-marinated beef brisket on top!! Mmm... delicious! I highly recommend this restaurant and would be returning many more times!

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Average at best
By choco of North Van (9 Reviews)
Submitted Thursday, July 10, 2008 - 10:18am [Dine in]

After looking at the online menu, my bf and I decided to give this place a try, but we both left disappointed.

Portion was small and the taste of most of the dishes were bland. We tried the oyster motoyaki, black cod, fantastic roll, beef don, chicken skewer and ice-cream tempura.

The fantastic roll was 8 bucks, but it's made of avacado mostly (salmon, cream cheese and other stuff were very tiny in portion).. if I want to get an avacado rolls, I definitely would go somewhere else and got it way cheaper than that..

I don't even want to talk about the ice-cream... a tiny scoop of vanila icecream with a thick and non-cripsy skin.... and there were 3 pieces of corn flakes sitting on the top...

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Extremely disappointed - highly over priced
By theonlyalmond of Richmond (5 Reviews)
Submitted Sunday, January 4, 2009 - 3:29am [Dine in]

My boyfriend and I were looking forward to a night of Japanese fine dining when we visited Ebisu. But not only were the portions of the food unbelievably small, there was no art to the food arrangements or utensils to make up for the tiny portions. The dining experience felt cheap but the bill wasn't.

we paid about $60 for the two of us and left hungry. In all honesty, worst money I have ever spent on Japanese food.

I would highly "not" recommend Ebisu to anyone. I would, however, recommend Sushi Hachi or Tsukiji in Richmond. Now, these two Japanese restaurants know how real sushi is done.

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Ebisu at DT is much better
By AAA of Vamcouver (1 Review)
Submitted Sunday, August 10, 2008 - 10:57pm [Dine in]

Me and my girlfriend have given this resturant a LOT of tries because we know that the Ebisu at DT is pretty good. However, tries after tries left us with the same unsatisfied feeling. The food was below average for the price and the waitresses lack manners. The taiwanese chefs and waitresses talking also killed the japanese mood this resturant has, especially considering it is a japanese izakaya.

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