I was gifted a meal here and was expecting an ok meal and decent service. What I got was a truly outstanding meal with corresponding service. I had one of their signature salad, a couple of appetizers and a very well-mixed cocktail. The service was crisp, knowledgeable and friendly without being cloying or oppressive and the washroom was immaculate in terms of design and cleanliness.

I always that that Earl's was a half a cut above White Spot,; this place gives Joe Fortes a run for it's money.

Nowadays I rarely make the trek out of Vancouver to dine at a chain restaurant but this place continues to be pretty reliable over the years.

You get everything they offer from the best Earl's location, with the ambience turned down a few levels. There's something about this location where everything feels a bit understated - from the servers right down to the dining patrons.

Food is almost guaranteed good, circumspect even. I invariably end up ordering a burger here - one I can count on for a burger fix.

Service isn't over the top, but meets expectations, while yet to exceed it.

'Ol reliable.

There isn't an up-to-date review of this branch so I am writing one. Normally I would say I am a big fan of Earls. I have been to different locations and usually very enjoyed their food and drinks, and taken in the atmosphere including the gorgeous ladies in their tight skirts.
It was a disappointment to step into the Richmond location and be shown to the booth. The staff is dressed very much as you would expect at any chain restaurant. This is not the Earls of downtown Vancouver. Too bad. The food was good as usual, but since Earls charges more than the average I expect the staff and ambience to be excellent too. I am not sure what else to say. The chicken was good, the salad tasty and quite honestly the place was super clean. It's just that we were looking for the Earls experience and we didn't get it here. We didnt bother ordering drinks as this location doesn't really invite lounging. Good for a quick meal though

This is a good option for larger parties as they don't fill up as quickly and as frequently as the other locations do. Another plus is that they take reservations while the others don't.

The food is consistently well made. The service is friendly and attentive. I've never had any problems with the servers. Perhaps they are different on really busy nights as I've managed to hit them on relatively slow ones.

Prices are more than fare whether it be for food or alcohol. Their margarita specials on Mondays are well worth the $2.99 for a large glass. As are the other daily drink specials. The winelist is very reasonable in pricing and selection. Love the flatrates and the lower markups for the reserve wines.

A good selection of menu items. Something for everyone. The outstanding rating for food is such because it's priced right for the quality they provide for the type of cuisine and market they're aiming to please.

As for ambiance, the other locations are classier or trendier, rather, as they've had a makeover while this location is still pretty much the same old design. The noise level here is actually lower than, say, Cactus, Rugby's, Joey's, and Moxie's by far and the clientel seems slightly more mature, so it feels a tad more upscale by comparison in that sense.

Plenty of parking being that it's attached to Lansdowne Mall, you'll never be caught without a parking spot somewhere on that vastly empty parkade.

Lately, I have had better food and service here than at some fine dining restaurants. Our perennial favourites are the wings, ceasar salad, burgers, and chicken tenders (our son's favourite). The pizzas and pastas are usually tasty, too. Our favorite (new) appetizer is the tuna/wonton stack.

The ambiance is family friendly yet works well for everyone from ages 15-50. My only complaint is that it is too dark in the restaurant! So dark, in fact, that we have had trouble at times flagging down servers, or arrived at a table with a few crumbs still on the table or seat. But these are very minor complaints as each time we requested something done, it was done promptly and without attitude--quite remarkable since the majority of the staff are fairly young and likely students. Kudos to whomever has been running this location.

All of the kitchen staff were clean-cut, working super-hard. Meals were amazing as well as service. Seated right away, waitress took our orders and we had our food within 15 minutes which, personally, is excellent for a restaurant during hockey-night. All of the staff seemed to be enjoying their nights with smiles all around. Overall Earls is by far the best restaurant in Richmond to dine at, by far.

I have never had such a worse dining experience anywhere! I've never really had to big of a problem with their service, but this really tops all my dine-out experiences. My sister, her boyfriend and I made the worst mistake in going there for dinner one night. It wasn't busy, we were seated right away but for a good 20 minutes, no one came to see if we wanted to order any drinks. We complained to the hostess twice and she finally ended up ordering our drinks for us. Another 30 minutes later, still no waiter so we called over the hostess again and asked to speak with the manager who served us for the remainder of the evening and only took our drinks off the bill; he didn't even offer us complimentary dessert! The food there is also definelty over priced.

great for dinning, and celebrating anything.

i love the food at earl's, even if it is a bit pricey, its good for special occasions. i mus recommend a burger & their famous shoestring fries. thing and crispy, just right. the service is great, and you will be amazed at how the servers memorize everyones order ( even for a table of 20!)

when they bring out your orders, they place them on a huge round stand, that way everyone eats at the same time. a downside is that the wait is quite long (20-30 wait) but still worth the while.

the atmosphere is very elegant, and will keep your eyes wandering while you wait. resembles a high-class version of milestones or whitespot. definitly a pleaser.