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3
  • Food3
  • Service3
  • Value2.5
  • Ambiance4
  • Reviews69

Chop

10251 St Edwards Dr
Richmond, BC V6X2M9
Tel: (604) 276-1180 Reserve Online
Neighbourhood: West Cambie
  • Cuisine: Seafood, Steaks
  • Price: $$$ ($30 - $45)
  • Reservations: Accepted
  • Features: Ocean Wise, Fine dining
  • Voted one of the top ten new restaurant's in Canada in 2007 by Where magazine, Chop is looking to raise the bar in the casual dining market across Canada. With a food program that will be unmatched by other chain restaurants Chop uses an in house butcher to ensure only the best cuts of high quality beef and seafood make it to the table. A baker that makes everything from the dinner rolls, hand-made desserts, to in-house feature ice cream flavours that change three times a week.

Reviews

Displaying 1 - 20 of 69 Reviews FoundSort: Useful | Helpful | Reviews | Date
Not worth the money
By pkwok of Shaughnessy, Vancouver (123 Reviews)
Submitted Wednesday, November 19, 2014 - 5:03pm [Dine in]

Given the lukewarm reviews here, I am surprised that this place is still in business. Anyway, I and a friend went there for lunch because it happened to be close by, and I was also intrigued by the rave reviews its washrooms (yes, washrooms) have received.

The decor is very nice, and the washroom is really worth a visit. Service was excellent, and the menu looks very attractive. I had the Prime Rib Yorkies for appetizer. It is really 3 small buns with prime rib meat in the middle. Taste is excellent, and the portion is huge for an appetizer, but the beef is overcooked (I wonder if it is the leftover beef from their prime rib roast the previous evening).

Main course was the Halibut, and it was fine in terms of portion and taste.

I was intrigued by the name of their cheesecake dessert - called "9 Hour Cheesecake". The waiter explained that they baked it for 8 hours then let it cool for 1 hour, hence the name. He also gave an interesting description of the crust, which I have forgotten now, but which made me want to try it, so I ordered it. I found the texture overly thick, and the taste just average.

While there was nothing particularly bad in terms of the overall experience, at the prices they want, this place is too expensive to be worth it. I don't think I'll be back.

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It was alright...
By Food-Goddess of Coquitlam (96 Reviews)
Submitted Friday, April 29, 2011 - 4:32pm [Dine in]

Went there for lunch after class one day. The ambience was pretty nice. Love the big elegent doors that connect the restaurant to the hotel. Service was alright, nothing short of what you should expect from any other restaurant.

I ordered their ahi tuna tataki salad. It sounded quite unique, so I thought I would give it a try. The lettuce was ok, not great, there were a few wilted pieces in there. They also put 3 huge daps of wasabi on there, which really wasn't necessary, because no one could possibly finish that much wasabi with 5 small pieces of ahi tuna. There wasn't a whole lot of dressing, so most of the salad was just plain lettuce.

The food didn't really impress me much, but then again, I've only tried their salad. Maybe I might change my opinion about this restaurant next time I go back there for a proper dinner entree.

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OK, we were impressed!
By marymac of Delta, BC (145 Reviews)
Submitted Monday, February 16, 2009 - 9:45pm [Dine in]

Other Half and I went here for a (belated - January) Christmas treat

We were greeted very pleasantly, seated promptly. Our server came over in good time, and the evening began...

The ambiance, for starters, is pretty posh for the Vancouver area. It seems dark and minimalist, but the spot-lighting was very effective.

The server was exceptional... friendly without overstepping it, responsive to US (even though we are...um, middle-aged....) She was there whenever we needed her, checked on us regularly, and genuinely seemed to enjoy her job.

The food.... oh, yum! The OH had tuna stack for a starter, and I had a trio of smoked salmon. I asked for shrimp cocktail, but they were "out". Strange, for an early Friday evening, but.... the smoked salmon was amazing. Three totally different presentations. Very nice.

For main, the OH had sirloin steak with lobster patties with wasabi mashed potatoes (!!!! = SO good). As I am allergic to lobster, I couldn't sample the patties, but they were pronounced to be excellent. Steak was tender, flavourful, perfectly cooked. I ordered ribeye with wild / mixed pilaf and creamed spinach. The steak was butter-tender, cooked exactly to order. The pilaf was good, the creamed spinach was braised baby spinach with a bearnaise-type sauce. An 'ummmmmmm" moment. For dessert, we split a white chocolate creme brulee with fresh raspberries. Sublime.

A bottle of reasonably priced Shiraz, and a very good black coffee for the OH, and that was our meal. Absolutely fabulous.

Value...., well, not cheap. For the quality and the experience and the special occasion, it was fine.

Highly recommended.

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Nice Ambiance but Food isa bit lacking
By cocoeater of vancouver (323 Reviews)
Submitted Friday, October 9, 2009 - 9:41am [Dine in]

Visited during a weekday for lunch and sat at the bar. Really nice design with sleek interior and great washroom. Service was a bit slow as we had to wait for quite a long time before a server attended. It wasn't that busy so really no excuse. Tried the beef carpacio and tuna spring rolls (think that's what they were called). The beef was quite good, but a bit on the salty side while the rolls were bad as they seem to have too much covering, a wrap plus noodles. Tried the chicken sandwich which was average. Overall, not that great value for the price but maybe will try it during dinner time for their steaks.

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Nice lil treat
By hungryjo of Vancouver (175 Reviews)
Submitted Monday, September 14, 2009 - 1:27pm [Dine in]

My partner and I decided to eat here due to some popular reviews on dinehere. We came here at 6ish on a weekend. The weather was perfect and their outdoor seating was gorgeous. Their booths are beautifully circular. For smaller party, we sat in a weaved square table. The hostess was friendly, as expected.
We ordered miso sable fish and steak w/ king crab. The fish was moist like black cod. The steak tasted average and it was abit overcooked. The king crab was obviously the highlight.
The service was not that great but we didn't care. The server forgot to give us cutlery. Later on, we wanted to order some drinks but it was hard to get her attention.
It's a nice place to go if you're in Richmond. I don't think we'll go again because there are so many other places to try.

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Medium-Well Doesnt Mean Bone Dry
By xlee8 of Delta (113 Reviews)
Submitted Monday, July 13, 2009 - 1:04am [Dine in]

Food: iceberg wedge salad, make no mistake, they give you an actual wedge of iceberg lettuce. my b/f has never filled up on so much salad! he enjoyed the blackberry & port vinaigrette dressing. i had the caesar which had a nice twist to it. very tasty. i had a petite cut of the prime rib which was cooked perfectly to medium. it was very juicy and the side of scalloped potato was really good altho a tad salty. my b/f was a bit disappointed in his top sirloin as it was way overcooked and dry. his dad's filet mignon was identically dry even tho our waiter confirmed w/ us medium well meant a little pink in the middle and cooked on the outside. we expected better fr a steakhouse.

Service: everyone fr the host to servers was very attentive and polite. to be expected in this type of restaurant.

Value: we did expect our meat to have been cooked the way we ordered considering it is a steakhouse. i had no complaints about my food but i know my dinner companions were a bit disappointed in their entrees so they didnt quite see the value in their meals.

Ambiance: very spacious and opulently decorated. their newly opened patio seating even looked cool, comfortable, and inviting. the washrooms were impressive as was their hallway linking the main dining room to the lounge. lots of detail and care put into creating a great dining setting.

Overall: not your everyday dinner outing and altho my dining companion's entree's were a fail we are not prepared to strike this place...yet. hopefully on our next visit they will have learned how to cook their meat correctly.

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Will be back again and again and again...
By azn_msfyt of Delta (194 Reviews)
Submitted Sunday, February 15, 2009 - 12:54am [Dine in]

Food: Everything was fantastic! My BFF had the V-day menu while I ordered off the regular menu. Started with the appie trio (steak bites, jumbo prawn cocktail, beet salad) and ahi tuna and both were absolutely delicious. Steak bites were tender, ahi tuna was cooked perfectly with perfect accompanying sauce, beet salad was divine with the perfect balance of vinaigrette. Filet mignon was cooked perfectly med-rare, scalloped potatoes were the best I've ever had and rice pilaf was diffferent in a good way. The only qualm I had was there were way too many peppercorns on my peppercorn steak - the first bite was stunning and made me cough. It was literally covered with a blanket of peppercorns! Tone it down and it would be perfect. Seasonal vegetables were just broccoli - they could have added much needed color to the plate by having some carrots, colored potatoes, or anything besides green. Creme brulee was the best we'd ever had and chocolate was in our top 10. I only had very few complaints as the majority of the meal was perfect. Cocktails were also very good - the Pink Lemonade was the best drink I've ever had.

Service: We were tended to regularly but they were almost too attentive. I also didn't like the incessant chatter and jokes, almost if they had been treating us as children.

Value: excellent price in respect to portion size and taste.

Ambiance: perfectly lit, very romantic, lovely lighting, comfortable chairs - great place for a date. Lounge also looked very inviting and would go there for a meal and game anytime.

I will definitely return and I hesitatingly recommend others to try it as well only because I know this place will be hot and it'll only get more and more difficult to get a seat! Bon appetite!

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not worth the money
By cyberspace of vancouver (88 Reviews)
Submitted Friday, November 27, 2009 - 9:28am [Dine in]

Was there for dinner with bunch of guys from the office. It was a monday night and there was 9 of us in the group. The server mixed up the orders and food was not good at all. We could have gone to much cheaper place and had a better time. The decor is only good. The appys were average and dessert was ok. I have had much better steaks at the prices they charge. Would not recommend this place at all

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was expecting alot more
By alpha_dog of richmond (61 Reviews)
Submitted Saturday, September 12, 2009 - 11:49am [Dine in]

came here with a friend because i heard good things about this restaurant from various sources so i thought i would give this place a try.
i started with the creamy seafood chowder which was quite tasty but the only problem is that it arrived a little cold. i do enjoy my chowders warm/hot and i think it was sitting on the counter too long before it came to me. my main was the 9oz. top sirloin which was just average. the steak itself did not blow my taste buds away nor was it tender like some of the other steakhouses in vancouver. honestly, i was pretty disappointed with the quality of the food.
our waitress was friendly but was quite slow in getting around to us. she took more than 10 minutes to finally come to our table and in addition to that, she took our appetizer and entree orders separately which i found odd. she did not do anything wrong but her service wasnt particularly greatl either.
the prices are quite reasonable compared to the higher end steak restaurants in vancouver so one wont be breaking the bank when dining here.
loud and energetic atmosphere; place is dimly lit which would be appropriate for a date or what not. the bathrooms are the nicest i can recall which are decorated with couches and flatscreen tvs.
overall, chop is average at best. the food is the biggest letdown here which i have to say is enough to turn me off from coming back. i would still give this place another try as it does seem to have the potential to be a terrific restaurant.

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Best new find in Richmond
By mmmsteak of Richmond (74 Reviews)
Submitted Monday, March 9, 2009 - 3:00pm [Dine in]

I'm not sure if the restaurant is inconsistent due to the previous bad reviews, but for our part, we had an amazing time when we tried out Chop.

The decor and ambiance of the place was very modern and classy. Low lighting (which is not a bad thing to me), high back chairs, beautiful sculptures, and some pretty fancy washrooms. Our waiter was friendly and attentive without being overbearing. He gave a little introduction about the restaurant since it was our first time, and a few recommendations on the menu. He was also very accommodating when it came to splitting dishes and the bill. We loved his service.

The food at Chop is really way above the likes of the Keg. The head chef seems to be japanese, so there was a lot of fusion. We had coconut lime mussels to start. The waiter told us to save the complimentary bread to dip in the broth of the mussel dish. He was so right! The taste of the broth was YUMMY. For entrees we ordered various steaks. The sirloin and sirloin oscar were reported to be good. I tried some of the lobster fritter that topped the sirloin oscar, and everyone agreed it was outstanding. The prime rib was decent, and the ribeye was just sublime. Their mashed potatoes are wasabi infused and delicious. The other thing to note is that you can substitute your seasonal vegetables with a salad. I recommend their Caesar salad. It's very rich and they even loaded it with a ton of real bacon (not the bits stuff). Not recommended for the calorie-watchers. After all this, the best part was still to come?! We ordered a white chocolate creme brulee with rasberries to share. That is one heavenly dessert. We agreed - best creme brulee ever.

The menu is a bit expensive so it's more suited to special occasions. I don't mean to go on and on raving about the food, but this place is a MUST TRY. I hope they don't raise their prices once the restaurant becomes more popular, which I'm sure it will.

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Cheap Chef!
By GreenMachine of Surrey, BC (1 Review)
Submitted Monday, June 8, 2015 - 8:12pm [Dine in]

As I sit here after my admittedly very tasty meal (iceberg wedge salad with blue cheese sauce followed by a petit filet and veggies) I am still annoyed that I asked for some ciabatta bread with my meal and was told that the chef "said no because that bread is only for the escargot dish".

Are they joking? No, they aren't.

I was completely willing to pay $5 for a side of bread, but apparently the bread is just too valuable and can only be served with the escargot! Anyways, the silly arrogant chef brings this meal down from what would be a 5/5 to a 3/5. Maybe next time you can get there, chef!

On a side not the meal was great, waitress was great, if only I got what I politely asked for AND was willing to pay for!

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Meh..nothing special
By pookiebear of UBC (46 Reviews)
Submitted Thursday, June 18, 2009 - 11:14am [Dine in]

I took my bf here for his b-day dinner a few months ago. We started with a Lobster, Scallop and Gorgonzola dip and lobster and prawn fritters. I tasted a bit of lobster but no scallop in the dip and the fritters had mostly shrimp in it. Overall, the appys weren't too bad. For mains, my bf ordered the prime rib and I ordered the halibut chop. The prime rib wasn't very good, especially for the price. We like the prime rib at the Keg more and it's quite a bit cheaper at The Keg. The Halibut Chop was okay, a bit on the dry side. We skipped on dessert because we were so full.

Food wise, I was disappointed given the price. Service was good as our waitress checked up on us periodically. The restaurant itself is beautiful. As a previous reviewer mentioned, there's this tunnel you go through if you enter from the bar to go into the restaurant which I thought was kinda unique. It's definitely a nice place to bring your date to if you want to impress your date.

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One time only
By Kyoko of Burnaby, B.C. (4 Reviews)
Submitted Tuesday, June 14, 2011 - 12:02am [Dine in]

Too bad they didn't put as much effort into the food as they did into the decor. It's a beautiful and interesting restaurant visually speaking, and the ambiance is quite nice. It was a little too dark for me, but that didn't bother me. What bothered me was the crab cakes I ordered, which were so over fried I couldn't finish it. My husband's rack of lamb was dry, my cousin's salmon was dry and rice pilaf tasteless. My cousin's daughter ordered some tomatoes and they were the whitest tomatoes I had ever seen. Very disappointing.

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Great!
By AshP of Vancouver, Kitsilano (1 Review)
Submitted Sunday, March 27, 2011 - 9:54pm [Dine in]

We thought Chop was going to just be another typical steakhouse with overpriced food and crappy service. We decided to give it a try only because the couple we went in with had a gift card and talked us into it. We live in Vancouver and are surrounded by nice restaurants so this was a stretch. the experience was great - the restaurant is elegantly decorated, the staff are amazing and the food was great. Well done! just wish that they opened up a restaurant in Vancouver.

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I won’t be back.
By IvanLaw of Richmond , BC (1 Review)
Submitted Thursday, July 8, 2010 - 9:40am [Dine in]

Service:
I called in booking reservation one day ahead for a ‘birthday party’ group of 11. They said they don’t have ‘rights' to authorize the booking, manager will call me to confirm. I ask “how can I confirm my guests?”, they keep asking me to wait for manager’s callback. I wait till 11:30am next day. Call them again, same “manager will call back, so far we don’t see any problem.” !! Time for dinner, guest arrived. Ask for my party, answer is “there is NO reservation under this name! We have NO record. We’re not full, I can get you a table”. Their attitude is NOT professional. Of cause, they forgot about ‘birthday’.
Waiter/Waitress has NO knowledge about their wine list. Distribute empty plates missed one guest. When we switch white wine to red wine, forgot changing two guests’ wine glasses.

Food:
I was pretty disappointed with the quality of the food. We ordered lots of foods. The portions were small.
‘Chop Platter’ were worse, were too deep flied and salty. We ordered two orders to share. One dish came with missing items!! Waitress should remind us, some items are not enough amounts to share.
‘French Onion Soup’ is salty, no onion taste. ‘Top Sirloin’ at medium rare is not tender. ‘Peppercorn New York’ sauce is salty. ‘Rack of Lamb’ is not good.
Returned a medium rare ‘Prime Rib’, this is fully cooked. BUT, new dish back with (medium rare) turn out is medium well.
Desserts are too sweet.
All foods are average or below average. No good!

Ambiance:
The ambiance of the place is good design, but, too dark, background music too loud.

As for the amount of money you pay (~$65/ppl), you expect better food, service.

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Best Restaurant EVER
By amz of vancouver (5 Reviews)
Submitted Wednesday, February 24, 2010 - 6:01pm [Dine in]

Food: I have been to Chop several times and I have never been disappointed with the quality of food. The Gorgonzola dip- amazing, Caesar Salad- the best Ive ever had, Chocolate Souffle Cake- incredible. I have never had something there I didnt like. I also like that they make a lot of their products in house- pretty cool. Must be why everything tastes so good.

Service: The staff there is really amazing. My first time there I asked someone where the washrooms were and instead of telling me they took me there. Even when something goes wrong I had the manager come to my table to make sure everything was ok and that I left happy. Its nice to go somewhere where the wait staff actually cares about the people in their restaurant. They must have gone through great training.

Value: Chop seems like a fancy,expensive restaurant when you walk in but their prices are more than fair. They are the same as any of their competitors and in some categories better! I was actually surprised that it wasnt more expensive. I like that I can go there on a budget or I can go there to splurge and still find things I can afford.

Ambiance: There really is 2 ambiances at Chop- first they have their dining room which is dim lit, romantic but upbeat at the same time. Great place for a first date, an anniversary or birthday. And they have private dining rooms which are great for celebrating a special occasion.
Then there is the lounge or bar- almost club feel past a certain hour, which can be great for after work drinks or a girls night out. Same menu too.

Overall, if you havent been to Chop you should go. I dont know why a lot of people on here dont like it- maybe they just got off on the wrong foot :)
This city needs more great places like this to go!

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Average Everything
By mdofrichmond of Richmond (7 Reviews)
Submitted Monday, December 14, 2009 - 11:24am [Dine in]

Tried this restaurant for the first time with some friends from out of town since they felt like steaks that night. I heard this is a chain restaurant that has lots of locations across the nation, so maybe I was expecting too much or maybe they were too busy that night taking care a few big company parties, everything were just about average except the decor and ambiance.

The dessert is little above average but still nothing really stands out.

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Missing some pieces
By fooddude71 of richmond (4 Reviews)
Submitted Sunday, November 15, 2009 - 7:33pm [Dine in]

So i took mrs. dude out for her birthday and we thought we should check out the Chop.
Arrive the hostess desk on wednesday pm , no reso.
Hostess asked if we had a reso , we say no. she then looks a little "deer in the headlights" say she will have to talk to her suoervisor wtf?? , we are told it will be 30 minute wait and would we like to sit in the lounge.
Ok why not , go into the Sports Bar err, um Lounge and have a drink . well it went downhill from there. the servers in the lounge were more into serving beers than cocktails. had one drink and then checked to see if our table was ready and we were about to be sat , then the waitress says we have to pay for the drinks first . hmmm seems most places i go they just "transfer " the bill over to the dining room. ok i pay.
Go in for dinner, get sat, nice table , a then a good server. tells us about the restaurant , the beef etc. we do a drink order .
then we get the musical chairs of service . first the waiter , then some other fellow , then a girl brings the wine... hard to keep track of whos who.
the short version is the service is strange , we saw our waiter approx 60 minutes after drink and food order as others were serving us. they dont seem to know how to time food, we actually had the waiter discussing dessert with us while we were only 50% dome eating. he dropped dessert list ( we were still eating) I talked to him over by the washroom to explain it was mrs, dude's birthday and could bring dessert with a candle later , much later ......
Ok this one takes the cake (no pun) it is so bad it's funny.
we are still chewing on steak , he brings the dessert over , MOVES HER DINNER PLATE , that she is still eating off and puts the dessert in front of her..........with NO CANDLE........looks right at me as says "sorry we dont have any candles, happy birthday" .... no candles in a HOTEL? ok so she pushes the dessrt to the side so she can resume her steak, and ... this is a beauty..... the waiter DROPS OFF THE CHEQUE,!!!! think of the scene, we have dinner plates , dessert and half a bottle of wine still...? we were in no rush and the place was still taking tables so WTF ??
I could not beleive it , the guy should be fired. he could have gotten another 40 bucks out of us easily.
so i guess you can figure how many times i will be rushing back there.... train your people geeez

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Go for the washroom
By billdauterive604 of Vancouver (3 Reviews)
Submitted Wednesday, September 9, 2009 - 5:13pm [Dine in]

The appetizers we had we very salty. Stay away from the steak bites. Steaks that we had for the main course were done well and tasted good. Overall, a bit expensive than a regular steakhouse. The real attraction is the nicely appointed washroom where you can sit on the couch and wash tv. A nicer place than some other dining rooms.

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Disappointing experience
By ryyeung of Richmond (35 Reviews)
Submitted Monday, August 17, 2009 - 9:36am [Dine in]

I went to Chop for a friend's birthday and there were about 12 of us. We were seated in the lounge area of the restarurant, which was supposed to be a private room, but it was music from the lounge was overly intrusive. I did like the flat screen in the room though, as it helped pass the time of our 3.5 hour (slow) dinner. More on this later...

I'll start with the good stuff. I really like the modern decor of Chop. It's very wide open , with cool neat touches, like a 007 inspired hallway. The washroom is also quite lavish. Some in my dining cohort did not like the dark lighting, as they said they couldn't see their food. I don't really care how my food looks, and as a true food connisseur, I see with my tongue.

We share an appy mussel between 5 people, and it was quite good. I think it was like ginger cream sauce, and the mussels were the most plumb I've ever see, like they were on steroids! They also have a promotion that when you order a steak, you get 1/2 lb crab legs for $3. The crab was juicy, but a bit on the salty end. That was the good of the food.

I had the porterhouse, and was cooked rare. The part furthest away from the bone was tender and juicy, but closer to the bone, it started really tasting like a low quality sirloin, so I was a bit disappointed. They have a good side, which is the scalloped potatoes and the seasonal veggies were quite good. However, the chef was a little heavy on the salt all throughout the meal. For $39 for the steak, I expected a little more. So the value rating takes a hit, but is partially helped by the $3 crab legs.

Now the worst part. Our waitress was either retarted and stupid, or simply did not care. She had an attitude problem from the very start, and checked on us every 20 mins or so, and would disappear the rest of the time. Appys were served even though we still had these huge ass menu's floating around. Simple tasks like getting water or the bill would take forever, or not be done at all. Finally, she served the bday cake from the box, then told us at the table she had no candles...idiot.

The 15% mandatory gratuity really described our waitress: T-otally I-ncompetent P-issy S-erver. The host finally talked to the manager about the crappy waitress, and he comped everyone at the table with a free appy. I don't know if I would return even with that freebie. I gave it to my parents and they can choose what they want to do with it.

Overall, a really disappointing experience. Would not recommend, especially if you are seated in the lounge area with a blonde server.

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