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Voted one of the top ten new restaurant's in Canada in 2007 by Where magazine, Chop is looking to raise the bar in the casual dining market across Canada. With a food program that will be unmatched by other chain restaurants Chop uses an in house butcher to ensure only the best cuts of high quality beef and seafood make it to the table. A baker that makes everything from the dinner rolls, hand-made desserts, to in-house feature ice cream flavours that change three times a week.
Went there for lunch after class one day. The ambience was pretty nice. Love the big elegent doors that connect the restaurant to the hotel. Service was alright, nothing short of what you should expect from any other restaurant.
I ordered their ahi tuna tataki salad. It sounded quite unique, so I thought I would give it a try. The lettuce was ok, not great, there were a few wilted pieces in there. They also put 3 huge daps of wasabi on there, which really wasn't necessary, because no one could possibly finish that much wasabi with 5 small pieces of ahi tuna. There wasn't a whole lot of dressing, so most of the salad was just plain lettuce.
The food didn't really impress me much, but then again, I've only tried their salad. Maybe I might change my opinion about this restaurant next time I go back there for a proper dinner entree.
The service was excellent, the wine selection great as well. We were greeted with smiles, felt wanted & seated right away!!! We requested a booth by a window, so that we could have a quiet atmosphere & our request was granted!!! The hostess staff, the wait staff, etc were GREAT. My girlfriend had the Fillet Mignon & I had the Prime Rib. BOTH of our meals were AMAZING!!! My girlfriend & I WILL BE dining here again, REAL SOON, MORE THAN likely for Valentine's Day!!!!
The best part of our dinner was our waiter (blond younger guy) absolutely phenomenal. Above and beyond any question we asked would literally clear everything on the table and reset it to a t. The service was so good that when I went to the bathroom I came back to my settings being replaced and the napkins being refolded. Outstanding.
Extremely kind and very knowledgeable to the extent my girlfriend wanted received the Caesar salad with bacon on it and he literally knew that she didn’t want it and brought it back fixed without us even asking. Very personable and it wasnt different than a regular server he seemed very caring. And it wasnt just our table it was other tables around us receiving the same service. Chop is a hidden gem in Richmond and if the service is anything like we had on our last visit this place should be packed.
I’ll be letting people know about Chop and will be back Valentines.
Too bad they didn't put as much effort into the food as they did into the decor. It's a beautiful and interesting restaurant visually speaking, and the ambiance is quite nice. It was a little too dark for me, but that didn't bother me. What bothered me was the crab cakes I ordered, which were so over fried I couldn't finish it. My husband's rack of lamb was dry, my cousin's salmon was dry and rice pilaf tasteless. My cousin's daughter ordered some tomatoes and they were the whitest tomatoes I had ever seen. Very disappointing.
Was there for dinner with bunch of guys from the office. It was a monday night and there was 9 of us in the group. The server mixed up the orders and food was not good at all. We could have gone to much cheaper place and had a better time. The decor is only good. The appys were average and dessert was ok. I have had much better steaks at the prices they charge. Would not recommend this place at all
Visited during a weekday for lunch and sat at the bar. Really nice design with sleek interior and great washroom. Service was a bit slow as we had to wait for quite a long time before a server attended. It wasn't that busy so really no excuse. Tried the beef carpacio and tuna spring rolls (think that's what they were called). The beef was quite good, but a bit on the salty side while the rolls were bad as they seem to have too much covering, a wrap plus noodles. Tried the chicken sandwich which was average. Overall, not that great value for the price but maybe will try it during dinner time for their steaks.
Food: iceberg wedge salad, make no mistake, they give you an actual wedge of iceberg lettuce. my b/f has never filled up on so much salad! he enjoyed the blackberry & port vinaigrette dressing. i had the caesar which had a nice twist to it. very tasty. i had a petite cut of the prime rib which was cooked perfectly to medium. it was very juicy and the side of scalloped potato was really good altho a tad salty. my b/f was a bit disappointed in his top sirloin as it was way overcooked and dry. his dad's filet mignon was identically dry even tho our waiter confirmed w/ us medium well meant a little pink in the middle and cooked on the outside. we expected better fr a steakhouse.
Service: everyone fr the host to servers was very attentive and polite. to be expected in this type of restaurant.
Value: we did expect our meat to have been cooked the way we ordered considering it is a steakhouse. i had no complaints about my food but i know my dinner companions were a bit disappointed in their entrees so they didnt quite see the value in their meals.
Ambiance: very spacious and opulently decorated. their newly opened patio seating even looked cool, comfortable, and inviting. the washrooms were impressive as was their hallway linking the main dining room to the lounge. lots of detail and care put into creating a great dining setting.
Overall: not your everyday dinner outing and altho my dining companion's entree's were a fail we are not prepared to strike this place...yet. hopefully on our next visit they will have learned how to cook their meat correctly.
We thought Chop was going to just be another typical steakhouse with overpriced food and crappy service. We decided to give it a try only because the couple we went in with had a gift card and talked us into it. We live in Vancouver and are surrounded by nice restaurants so this was a stretch. the experience was great - the restaurant is elegantly decorated, the staff are amazing and the food was great. Well done! just wish that they opened up a restaurant in Vancouver.
As a server, I understand the industry and I'm not going to write a review nitpicking at the little things. The first two visits weren't horrible, but they weren't experiences that set us with an impression wanting to come back.
The third and final time that I will ever set foot in Chop is an experience I would like to share to save other "food-ies" both time and money. Between two people, we ordered a bottle of Pinot Gris, a mussel appy, prime rib and steak for dinner with extra sides of veggies totaling $160. That's a pretty reasonable price for an upscale dinner, but I probably could've cooked up an entire Thanksgiving dinner that didn't potentially kill me.
The mussel appy was undercooked, which I didn't feel the effects of until halfway through my dinner. Our bill showed "complimentary bread" which never arrived at the table, and the sauce tasted like water downed coconut milk. We ate the mussels quickly as we were famished, and the table behind us who placed their order AFTER us had already received their entrees before we even got our starters. This was NOT a busy night, and the servers did not appear to be happy to have inherited a party of 20 - you would think that being dead, they would appreciate the tips. Clearly not. Do not eat here if you like being ignored or snubbed. Servers do not check up on you, and you practically have to service yourself. Our friend sitting at the next table commented on his BURNT food, and our server just walked by, and completely ignored him even though she heard us commenting on it. His remake came, and it was still burnt. I think this is one of the few restaurants where you will see servers standing around on a Saturday night.
My prime rib was probably the one good thing about the night (order one level of doneness down cause they tend to overcook, over salt or burn things). Don't shell out extra money for the baked potato. I didn't even realize that it was humanly possible to have a soggy baked potato. The steak was decent, but for the price you're paying, opt in on the prime rib.
I'd like to be an optimist and try to end this review on a good note. The bathroom was nice at least, especially given the fact that I spent a majority of my night in there. Thanks Chop!
Needless to say, you were lucky that Shark Club was closed for the night. We will glady take our patronage elsewhere.
Service:
I called in booking reservation one day ahead for a ‘birthday party’ group of 11. They said they don’t have ‘rights' to authorize the booking, manager will call me to confirm. I ask “how can I confirm my guests?”, they keep asking me to wait for manager’s callback. I wait till 11:30am next day. Call them again, same “manager will call back, so far we don’t see any problem.” !! Time for dinner, guest arrived. Ask for my party, answer is “there is NO reservation under this name! We have NO record. We’re not full, I can get you a table”. Their attitude is NOT professional. Of cause, they forgot about ‘birthday’.
Waiter/Waitress has NO knowledge about their wine list. Distribute empty plates missed one guest. When we switch white wine to red wine, forgot changing two guests’ wine glasses.
Food:
I was pretty disappointed with the quality of the food. We ordered lots of foods. The portions were small.
‘Chop Platter’ were worse, were too deep flied and salty. We ordered two orders to share. One dish came with missing items!! Waitress should remind us, some items are not enough amounts to share.
‘French Onion Soup’ is salty, no onion taste. ‘Top Sirloin’ at medium rare is not tender. ‘Peppercorn New York’ sauce is salty. ‘Rack of Lamb’ is not good.
Returned a medium rare ‘Prime Rib’, this is fully cooked. BUT, new dish back with (medium rare) turn out is medium well.
Desserts are too sweet.
All foods are average or below average. No good!
Ambiance:
The ambiance of the place is good design, but, too dark, background music too loud.
As for the amount of money you pay (~$65/ppl), you expect better food, service.
My partner and I decided to eat here due to some popular reviews on dinehere. We came here at 6ish on a weekend. The weather was perfect and their outdoor seating was gorgeous. Their booths are beautifully circular. For smaller party, we sat in a weaved square table. The hostess was friendly, as expected.
We ordered miso sable fish and steak w/ king crab. The fish was moist like black cod. The steak tasted average and it was abit overcooked. The king crab was obviously the highlight.
The service was not that great but we didn't care. The server forgot to give us cutlery. Later on, we wanted to order some drinks but it was hard to get her attention.
It's a nice place to go if you're in Richmond. I don't think we'll go again because there are so many other places to try.
came here with a friend because i heard good things about this restaurant from various sources so i thought i would give this place a try.
i started with the creamy seafood chowder which was quite tasty but the only problem is that it arrived a little cold. i do enjoy my chowders warm/hot and i think it was sitting on the counter too long before it came to me. my main was the 9oz. top sirloin which was just average. the steak itself did not blow my taste buds away nor was it tender like some of the other steakhouses in vancouver. honestly, i was pretty disappointed with the quality of the food.
our waitress was friendly but was quite slow in getting around to us. she took more than 10 minutes to finally come to our table and in addition to that, she took our appetizer and entree orders separately which i found odd. she did not do anything wrong but her service wasnt particularly greatl either.
the prices are quite reasonable compared to the higher end steak restaurants in vancouver so one wont be breaking the bank when dining here.
loud and energetic atmosphere; place is dimly lit which would be appropriate for a date or what not. the bathrooms are the nicest i can recall which are decorated with couches and flatscreen tvs.
overall, chop is average at best. the food is the biggest letdown here which i have to say is enough to turn me off from coming back. i would still give this place another try as it does seem to have the potential to be a terrific restaurant.
I'm not sure if the restaurant is inconsistent due to the previous bad reviews, but for our part, we had an amazing time when we tried out Chop.
The decor and ambiance of the place was very modern and classy. Low lighting (which is not a bad thing to me), high back chairs, beautiful sculptures, and some pretty fancy washrooms. Our waiter was friendly and attentive without being overbearing. He gave a little introduction about the restaurant since it was our first time, and a few recommendations on the menu. He was also very accommodating when it came to splitting dishes and the bill. We loved his service.
The food at Chop is really way above the likes of the Keg. The head chef seems to be japanese, so there was a lot of fusion. We had coconut lime mussels to start. The waiter told us to save the complimentary bread to dip in the broth of the mussel dish. He was so right! The taste of the broth was YUMMY. For entrees we ordered various steaks. The sirloin and sirloin oscar were reported to be good. I tried some of the lobster fritter that topped the sirloin oscar, and everyone agreed it was outstanding. The prime rib was decent, and the ribeye was just sublime. Their mashed potatoes are wasabi infused and delicious. The other thing to note is that you can substitute your seasonal vegetables with a salad. I recommend their Caesar salad. It's very rich and they even loaded it with a ton of real bacon (not the bits stuff). Not recommended for the calorie-watchers. After all this, the best part was still to come?! We ordered a white chocolate creme brulee with rasberries to share. That is one heavenly dessert. We agreed - best creme brulee ever.
The menu is a bit expensive so it's more suited to special occasions. I don't mean to go on and on raving about the food, but this place is a MUST TRY. I hope they don't raise their prices once the restaurant becomes more popular, which I'm sure it will.
Chop does have some good things going for it. Nice patio, dining room and good service. Unfortunately the food is border line pub food.
Lobster, Scallop cheese dip - so full of processed cheese you can forget about tasting the seafood. Might as well order a plain cheese dip and save yourself the $12.
Coconut mussels - mussels were nicely cooked but no hint of coconut whatsoever. They should have called it ginger mussels because the dish was full of chucks of ginger, weird
Chop burger - ok but again too heavy with all kinds of sauces.
Some say chinese food has a lot of MSG but don't kid yourself. Five minutes after my meal my mouth was so dry and started to sting, yes sting! (no I don't have any weird oral disease).
Good effort on trying to appear high end but like a lot of things these days, image and looks seem to matter over substance.
I don't get the bad reviews. I've been here about 6 times now and every single time I've had a great meal! Service is attentive without being annoying. Food is top notch! Sirloin Oscar and Prime Rib are my top picks. Gorgonzola dip is really good too. Place is decorated really nicely (check out the washrooms!). It is a bit on the expensive side, especially for Richmond, but it's totally worth it. Better than the Keg for sure.
Great ambiance and the concept is good. But location being near the airport on a highway makes it a challenge for people driving by. Food quality varied depending on what you ordered. The pork chop was a very pleasant surprise. Good volume and taste. Burger was nothing extraordinary but fine. Green salad was very boring for a place like that.
Main disappointment would be service. Something's missing. Staff just not attentive enough. Not enough anticipation or empathy.
Overall not bad and lots of potential to improve.
We went here a little while ago without any expectations and we were pleasantly surprised. The room is beautiful, and the food is very good. The service was up to par, perhaps a little to laid back, but none-the-less, better than a lot of chain restaurants. Knowing the industry well, I would say that if you are in the mood for a steak and visiting Richmond, then Chop would be a great place to try. Our steaks were cooked perfectly and our desert was huge (27 layer cake?)! I thought it was a play on words, but it IS actually that many layers. Needless to say, we took most of it home. All in all a very pleasant experience. I will return when in the area.
Other Half and I went here for a (belated - January) Christmas treat
We were greeted very pleasantly, seated promptly. Our server came over in good time, and the evening began...
The ambiance, for starters, is pretty posh for the Vancouver area. It seems dark and minimalist, but the spot-lighting was very effective.
The server was exceptional... friendly without overstepping it, responsive to US (even though we are...um, middle-aged....) She was there whenever we needed her, checked on us regularly, and genuinely seemed to enjoy her job.
The food.... oh, yum! The OH had tuna stack for a starter, and I had a trio of smoked salmon. I asked for shrimp cocktail, but they were "out". Strange, for an early Friday evening, but.... the smoked salmon was amazing. Three totally different presentations. Very nice.
For main, the OH had sirloin steak with lobster patties with wasabi mashed potatoes (!!!! = SO good). As I am allergic to lobster, I couldn't sample the patties, but they were pronounced to be excellent. Steak was tender, flavourful, perfectly cooked. I ordered ribeye with wild / mixed pilaf and creamed spinach. The steak was butter-tender, cooked exactly to order. The pilaf was good, the creamed spinach was braised baby spinach with a bearnaise-type sauce. An 'ummmmmmm" moment. For dessert, we split a white chocolate creme brulee with fresh raspberries. Sublime.
A bottle of reasonably priced Shiraz, and a very good black coffee for the OH, and that was our meal. Absolutely fabulous.
Value...., well, not cheap. For the quality and the experience and the special occasion, it was fine.
Highly recommended.
Food: Everything was fantastic! My BFF had the V-day menu while I ordered off the regular menu. Started with the appie trio (steak bites, jumbo prawn cocktail, beet salad) and ahi tuna and both were absolutely delicious. Steak bites were tender, ahi tuna was cooked perfectly with perfect accompanying sauce, beet salad was divine with the perfect balance of vinaigrette. Filet mignon was cooked perfectly med-rare, scalloped potatoes were the best I've ever had and rice pilaf was diffferent in a good way. The only qualm I had was there were way too many peppercorns on my peppercorn steak - the first bite was stunning and made me cough. It was literally covered with a blanket of peppercorns! Tone it down and it would be perfect. Seasonal vegetables were just broccoli - they could have added much needed color to the plate by having some carrots, colored potatoes, or anything besides green. Creme brulee was the best we'd ever had and chocolate was in our top 10. I only had very few complaints as the majority of the meal was perfect. Cocktails were also very good - the Pink Lemonade was the best drink I've ever had.
Service: We were tended to regularly but they were almost too attentive. I also didn't like the incessant chatter and jokes, almost if they had been treating us as children.
Value: excellent price in respect to portion size and taste.
Ambiance: perfectly lit, very romantic, lovely lighting, comfortable chairs - great place for a date. Lounge also looked very inviting and would go there for a meal and game anytime.
I will definitely return and I hesitatingly recommend others to try it as well only because I know this place will be hot and it'll only get more and more difficult to get a seat! Bon appetite!
I went with a group of friends on a Friday night for a friend's birthday dinner. When we arrived, I was quite impressed with the trendy vibe the place gave off. The restaurant seemed to be aiming for a "fine dining" type of environment, and it would succeed if patrons never went inside.
When I went inside, I was seated at my table. There was no coat check, which seemed strange for the type of prices they had on the menus. All of our coats were slung over our chairs, what made it worse was our server would constantly lean over them later to serve us our wine and entrees. My boyfriend's coat had a bit of wine splashed on it, which we didnt' realise it until after we left.
My friend ordered a bottle of wine, and our server really pushed her to order another bottle; he seemed very money oriented.
At any restaurant, usually you would order your appetizer, entree, and dessert all in one go. Our server decided to just take our orders for the appetizers, and then disappear. He later returned with our appetizers and served it, but our menus were still sitting in front of us! There was no space to eat, and we still had yet to order our entrees and desserts. While ordering appetizers he recommended that we order the Chop Platter ($35) to share. We asked the appropriate number to share one platter, and he had said with assurance that five to six people could share one. When the platter came, it was far from enough. But it seemed like a blessing - the food looked and tasted like it was bought from the frozen section in Costco, and reheated.
Finally, we ordered our entrees, I ordered a nine oz Sirloin Oscar with lobster fritters. It was originally seven oz, but I requested mine be upgraded to a nine oz. When the entree arrived, it was for sure not a nine oz steak. My friend sitting beside me ordered a seven oz steak and was exactly the same size as mine. When I asked the server if mine was indeed a nine oz, he assured me it was. The lobsters were too salty and the huge baked potato was not fresh. How a potato could taste so terrible is beyond me.
Let me stress that our server was not rude, but yet his service was terrible. I think he did try to be pleasant, but really, how could one mix up the ordering system?
I also noticed that there was only two other tables at the restaurant on a Friday night. This seems to speak for itself.
One thing that WAS positive was the washroom was really nice. If you're willing to pay $60/ person just to use the washroom, then this place is for you.
Neither myself or anyone in our party will be back.
The appetizers we had we very salty. Stay away from the steak bites. Steaks that we had for the main course were done well and tasted good. Overall, a bit expensive than a regular steakhouse. The real attraction is the nicely appointed washroom where you can sit on the couch and wash tv. A nicer place than some other dining rooms.
| 1. | Chop Steakhouse & Bar (20 m) |  |
| 2. | Jugo Juice (20 m) | |
| 3. | Shark Club Bar & Grill (21 m) | |
| 4. | Denny's (43 m) | |
| 5. | Moxie's Classic Grill (283 m) |  |
| 6. | Domino's Pizza (362 m) | |
| 7. | Dai Jang Kum (391 m) | |
| 8. | A & W (392 m) | |
| 9. | Quiznos (392 m) | |
| 10. | Taco Del Mar (392 m) |
