For those craving Shanghai cuisine or just some tasty eats, Chen's delivers quickly with friendly, family-style service. The food was good. We ordered xiao long baos, a noodle in soup, sweet and sour pork and Chinese meatballs ("lion's head"). Everything came out piping hot and the most impressive fact was it came out at record speed. In fact, I sat at an angle and watched the chef turn around every 2 min. to set a new dish on the table behind him. If anyone deserves the tips, it's him! The ingredients in the dishes were fresh and flavours meshed nicely together.
Service is fast, but not in a rush-you-out-the-door kind of way. The staff will get you what you ask, but they won't dote on you or do quality checks. Prices are reasonable for the size of the dishes (the noodle in soup was huge!) The restaurant does get fairly busy really quickly so it's definitely better to arrive early.
Will be back.
Mrs. C and I were out with friends and craved Shanghainese food. CSK had the goods.
In the mall where this place is located parking is always an issue. After a few orbits we lucked out and got a spot within a reasonable distance of the restaurant. After a short hike we were inside just in time for our reservation. The restaurant itself was very simply decorated and was clean enough except for the scary w/c. It was extremely full and there was a gigantic lineup. That is always a good sign.
We ordered a variety of dishes including spicy cold beef appetizer, hot and sour soup, xiao long bao, a dumpling like xlb, but fried instead of steamed, Shanghai noodles, Szechuan green beans, both steamed and deep fried Chinese bread, eggplant with chilies, and an eel dish that is hard to describe. All were good, but the xlb was outstanding.
Service was just fine throughout the meal, and they did not rush us despite the lineup. As for value, it was not expensive. Our only complaint was that they don't serve beer. When you eat Shanghainese food, you need a cold beer to douse the flames and rinse the grease from your tongue. We made do with tea...
A good experience we will soon repeat.
We went to check out Chen's for lunch to see if their xiaolongbao is really as good as people say.
The restaurant is fairly small and cramped, and sometimes you have to share tables. We ordered two xiaolongbao baskets, some potstickers, and some mini wontons. For some strange reason I couldn't find the long deep fried chinese salty doughnuts on their lunch menu. I thought it was a must for any shanghainese restaurant.
The xiaolongbao was indeed very good. It had a ton of soup. However in terms of taste of the soup I probably still prefer Top Shanghai better. The potstickers were decent and the mini wontons were good, but had too much nori in the soup and lacked thin egg slices that are present in traditional shanghai mini wonton soup that I used to eat when I was a kid. Our waitress was nice, and double checked with me to make sure I wanted mini wontons since most people seem to prefer the big wontons.
All in all a pretty good Shanghainese place. Definitely marked down as plan B if Top Shanghai was too crowded.
I am surprised this place has yet to be listed on dinehere.ca.
Had lunch here today based on various recommendations from friends.
We ordered (forgive me for I have no idea what the english equivalent for most of these dishes are) 2 X xiao long bao, steamed/fried pork buns (shen jian bao??), half a tea duck, a noodle with creamy soup. Then we added another xiao long bao and pork buns.
Needless to say we loved the xiao long bao and pork buns. The duck and the noodles were fantastic too. The last time my wife and myself ate so much xiao long bao was in Shanghai Yu Yuan, more than 10 years ago. The two of us queued in the rain to buy 30 pieces and ate every single one of them - in the rain! Of course nothing beats memories like that, but the ones here are very good.
Service is actually just decent, but considering we are in Richmond, I bumped it up a notch. The service here is efficient, and friendly. Can't ask for much more in Richmond.
Ambiance is actually poor, but the washroom is clean and the room is clean and bright. So I bumped it up a notch too.
Overall, this is not a place for date. Fantastic food, ok price, clean restaurant, efficient service. Eat and go. I wish they would ask before taking/replacing unused chairs from our tables though.
Oh before I forget, ask for lots of napkins once you're seated. Those things squirt!!!!
Stopped here for dinner yesterday. Had their famous Xiao Long Bao (steamed) They were the best, just excellent. Nicely seasoned and cooked to perfection.
Also had Hot and Sour soup, Beef and Broccoli and Chinese pancake filled with beef, gr.onion, wrapped in hoi sin sauce.
All were excellent, especially the Xiao Long Bao. I understand the Shaghai Noodles are good too. Will have to try on next visit.
Worth going back to.
I come to this restaurant every so often for lunch. Their food is good, decently priced, quick, and always warms your tummy. I always order the xiao long bao (staple item), beef wrapped in onion pancake, wontons in sweet and spicy sauce (the wontons itself is nothing special but the sauce is soo good), and noodles (either the Dan Dan noodles or the pork chop noodles). Whenever I crave Shanghai food, I always come to this place. The only complaint I have is parking, but it is Richmond after all.
I went here with Fiancee about 2 weeks ago.
Very good hot and sour soup. One of the best. Sui Loong Baus were the best I have had next to bring home frozen ones by Rudie's Dim Sum. Filling was very flavourful and dough was quite good. Could have been a bit thicker though as one or two were too thin compared to what I have had in the past.
Best Beef and Brocolli I have had in a long time. Sauce was superb. Brocolli was not overcooked and crunchy. Beef was very tender and plentiful.
We had the thin pancakes rolled up with meat, hoisin and green onion and it was amazing. I far preferred these to fried pancakes as those have to be made just right to taste good.
Also had this pork appetizer which was a total miss but possibly because it wasn't something we liked. Kind of like spam.
Usual prices for this type of meal and I think dinner was about $35.00 with tax but before tip.
One of the more decent shanghai places I've been to, the xiao Lon bao (sp) was very good and so was the pan-fried version with denser outer dough shell - crispy goodness on the outside and so juicy and meaty inside it was just heaven! We also tried some other dishes- spicy shredded pork, fried beans, braised pork - they were all pretty decent.
The food is pretty good value. Compared to fancy restaurants this is closer to family style cooking so mote comfort food ish but still relatively tasty at a decent price! Experience with service was good also! Patient and smiley waiters. They actually made a mistake on our order but later compensated us, it was pretty nice of them.
Only complaint is the first page of their menu - where all the appetizers are (so the vital options like the xiao Lon bao and the panfried pork bun I'd mentioned earlier)- was all Chinese but no English at all! My friends were lucky that I can read it and knew what to order. You can always ask the waiters though if you see something you like from another table's order - they will gladly tell you what it is. ^^
I come here everytime I crave Juicy Buns.... I've tried pretty much all the other Shanghai restaurants in Richmond and always come back to Chen's. Other favorite is their spicy wontons. Overall the food is good, prices are very reasonable but can't really say that I'v had good service. Like every Chinese restaurant, service is just so so... One time, my party of 8 was given a table with 7 chairs. We waited for 5 minutes in total for an extra chair, literally with 1 person standing up the entire time. They were just so busy to get us a chair. I guess that's why I come for the food and not the service.
Great food at good prices.
I like their xiao long bao (steamed dumplings with soup in them) and their beef onion pancakes.
This place is good value for money as the food is slightly lower priced than elsewhere. (Without any reduction in quality)
Not the best service but as I've said before, this is to be expected from Chinese restaurants.
Ate at Chen's Shanghai,for the first time,on Thurs.12/17/09...had noticed it before whilst shopping in this Park Village mall. The shou long bao was very juicy but the wrap was doughy(perhaps to keep in all the juice); we enjoyed the rice roll and the Szechuan Beef. I noticed large bowls of soup and noodles going by and next time will order the Tan Tan noodles. t is not a fancy dim sum place, the menu is small and the food is goodthere are better).
My friend summed it up by saying "this is good home cooking".
I have been to Chens a number of times and usually go for the dim sum fare. It is consistantly very good. The xiao long bao is nicely done each time I've had them. I haven't tried the the whole menu but so far each dish has been decent. The service is typical of most asian restaurants where the focus is quality, taste and value. Very efficient, but not overly friendly. I will definately be back until I finish sampling all the dishes on the menu. TIP: not everything on the Chinese menu is on the English menu, if you dont read Chinese; just inquire.
Absolutely delicious. Great value. Not much decor but the service is solid. Nothing fancy but good food, quick and fast. My hubby normally doesn't like this type of dim sum but he kept raving how tasty it was especially their noodles. If you've never been, you don't know what you're missing. XIAO LONG BAO rocks! Just drooling thinking about it, can't wait till my next visit.
I have moved to Richmond with my family recently and found this place cheap and delicious. We ordered the steam soup buns, shanghai salted pork fried rice and special house hot pot as one of the waitresses recommended. The portion of food was surprisingly huge!! The house hot pot was so tasty and rich in content. Although we only ordered 3 items, we could barely finish them, and it cost us only $24!! I'll definitely go back.
I've eaten at Chen's many time over the years, but my last experience there was the end-all. The food was as it always is very good. But the service was just plain rude! And it was the owner who served us. She stood at our table tapping her pencil as she waited for us to figure out her poorly-laid out menu. Ok, we got the message, you are very busy and can't be bothered to show respect for your customers. We realized we had ordered too much food, and the mandarin speaker at our table asked, can we cancel the last dish. The shocked look on his face before he translated for us what she had said told us that had been told to shove off. Indeed, she had been one inch from telling him to go fly a kite. Ok, we cannot cancel, the food has been cooked, but really woman, can't you be polite? Why be so rude to the people who fork over their money to you each night?
We felt like we were being rushed to eat, pay and get out. She snapped at her helpers, too. Wow, I bet there is a big turnover of staff there! Come on, that is not what a good restaurateur acts like! Does the owner need some time off to think about what she has become? Does she really need to work every single day so that she has lost her human touch? Would she want to be treated so shabbily as she treated my friends and me that night?
Good riddance to this restaurant. It is forever off our list of choices.
Since my usual haunt closed their doors, i've been searching for a decent xiao long bao. There are loads of places that try hard to make them but it's hard to make them good. Chen's does a decent job. Not sold on the pan fried dumplings, could have been cooked a bit longer for a crispy bottom.
they use an order form, and so they have both chinese and english, you have to ask for the english version.
back to the xiao long bao, they are listed as "Baiyuian steamed mini pork buns." full of soup, can't wait to go back for more and to explore the menu more.
the standard order of xiao long bao and shanghai noodles are a must and seems to be on every table.
service is what you expect, lots of organized chaos and the standard basic strip mall chinese resturant layout.
I went there with two other people on a Sunday night. We ordered the XLBs X 2, the beef and broccoli, pan fried pork buns and the beef wrap. The XLBs were very good with the most juices of any XLBs i've had. My mom actually squirted juice all over her shirt. They are the best i've had since Green Village shut its doors. The rest of the food was pretty solid as well and for $30 for 3 people which includes tax and tip you just can't go wrong with that. Service is decent considering how busy it is and for the price.
Ambiance is so-so, service is reasonable, and value is excellent in terms of price and portion.
Though I dont like every dish on the menu, I come here when I have a craving for the xiao long bao and sweet rice ball soup. Hands down one of the best in those categories in Metro Vancouver.
Been here a bunch of times and the food is always good. Brought many friends here and they seem to agree too! The service is generally good but busy time of the day can be hectic. Solid restaurant to have authentic Shanghai style food. If you go, definitely order their Xiao Long Bao (steamed buns)!
By far the most consistent restaurant in the lower mainland. Dishes come out exactly the same each and every time. Have visited during all service hours and stays the same.
Recommend the house special dumplings and hot and sour soup.
Only real complaint is the struggle for parking.
Service is good considering the workload for the staff and meals are a good value.
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