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3.5
  • Food3.5
  • Service3
  • Value3
  • Ambiance3
  • Reviews26

Cattle Hot Pot Restaurant

8391 Alexandra Road, Unit 1150
Richmond, BC V6X3W5
Tel: (604) 248-4345
Neighbourhood: Golden Village

Reviews

Displaying 1 - 20 of 26 Reviews FoundSort: Useful | Helpful | Reviews | Date
A Good Hot Pot Value
By kewpiebaby of Vancouver (200 Reviews)
Submitted Tuesday, February 5, 2008 - 2:53pm [Dine in]

For $17.95 per person you can't go wrong. This was my 2nd visit there and they were a lot better than the first time when it was super busy and they rushed you out even before the 2 hour time limit was up.

This time, we got a large round table and food came very quickly. (I don't think it would take a lot of time to take stuff out on plates that they don't have to prepare!)

The vegetable, seafood and fish ball selection & freshness here is a lot better their competitors down the street. The only thing that Cattle can work on is having more selection in their meats.

There's a lot of choices of soups, and you pay a little bit to get a mixed one. Very yummy herb soup.

A good place to go on a cold winter's night. But make sure you make reservations.

They ran out of the sour plum drink, it was so close to being a GREAT hot pot meal!

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Great All You Can Eat Experience
By Balmy of Burnaby (52 Reviews)
Submitted Thursday, February 12, 2009 - 1:11pm [Dine in]

This restaurant is located in an area where there are other similar restaurants. This is by far one of the best in the area that I've tried. It is a smaller restaurant, but it's always clean! I've been to another hot pot restaurant in the area and it wasn't as presentable the night I was there.

Anyways, the food was fresh. The restaurant has a really good selection of food to pick from. Lots of meats and vegetables available that can be selected on an order sheet. I think the order sheet comes in either English or Chinese which is great for those of you who are frustrated when an English menu isn't available and you do not have someone who can read Chinese or translate for you. You can pay extra for a different broth as well.

The service was really good. We had a 6:15pm reservation for 6 people, but a few of my friends weren't able to make it for that time. The restaurant was very nice to change the reservation for 7:15pm instead. The place already had a line up, and they still managed to hold a table for us when we all got there! This was a Wednesday night so we might not be as lucky if it were later in the week. Tea was refilled regularly and the food came fairly quickly.

The price is about $18 per person. Awesome value for the selection of food. Ambiance is a bit on the loud side. When it's a small restaurant and all the tables were seated, you can only imagine how much noise you would hear and how hard it would be to carry a conversation without raising your voice so that your friend across the table can hear you. However, I will go back for sure as it's great food and great value!!

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Best Hot Pot I've had to date
By k-dawg73 of Burnaby (67 Reviews)
Submitted Friday, December 12, 2008 - 10:50am [Dine in]

I have been to this restaurant a few times so far, the last time being with a group of friends for a supper club that we participate in. There were 8 of us and we had made a reservation for a Friday night (no reservations taken on the weekend). I'm glad we did, cause when we got there, the place was packed and they were telling people without reservations that it would be a two hour wait and were turning other people away.

We had the all you can eat, which is $18 per person, and then you have to pay for the soup broth which is $5. Split among 8 people (we got 2 burners and 2 pots of broth), it's very reasonable.

We ordered an assortment of thinly sliced meats, seafood, mushrooms, tofu, veggies and meat/fish balls. Everything was really fresh and very tasty. Drinks are a bargain, it was $1 for 2 cans of coke or something like $2 for unlimited Canada Dry.

We had soya sauce and satay sauce as part of our meal for dipping and also got some seseme sauce for 50 cents, which really added and extra dimension to the sauces.

There is a 2 hour time limit, but really, we were stuffed after about an hour or so.

Parking is a nightmare there, so better to come early and get paid parking on Alexandria street. Service was atttentive and there was really nothing to complain about there. Be forwarned, this place takes CASH ONLY, so make sure you bring some when you go. After tax and tip, came out to about $25 per person for dinner, which is a great deal for what you get.

Definitely recommend this place and will be back.

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What a great hot pot place!
By mmmsteak of Richmond (74 Reviews)
Submitted Tuesday, June 24, 2008 - 12:25pm [Dine in]

We've been meaning to try Cattle hot pot for a while now, but every time we go in it seems to be around 7pm and they always tell us the wait is going to be an hour or two, so we somehow usually end up down the street at one of the other hot pot places. A few weeks ago we went super early (5:30ish) and got seated right away. The place is very small but has good atmosphere and seems pretty clean. The menu is pretty standard hot pot stuff with a lot of selection and variety. We ordered the shrimp paste, which looked questionable when it came as it pretty much resembled gray goo. However when it was cooked, it was surprisingly delicious and resembled the filling of hargows. The quality of meat here is also something to rave about. I found it to be much more fresh than some of the other hot pot restaurants and the beef was YUMMY!

Maybe it was because it was early and the restaurant wasn't very busy, but the service was also prompt and attentive, and we got everything we ordered / asked for.

Overall a great hot pot restaurant but hard to get in. I would love to go back if we can find time to go early again.

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Great Place for All You Can Eat Hot Pot!
By JooJoo of East Vancouver (82 Reviews)
Submitted Saturday, May 2, 2009 - 10:53pm [Dine in]

I love going to Cattle Hot Pot for all you can eat for $17.95, you really get your money's worth, the soup base is $5, for $8 you get to choose 2 soup bases, and pop is only $1 for 2 cans. They have a wonderful variety of everything from meat to seafood, and vegetables. Everything is fresh, the restaurant is small but very clean, and I especially like the service, the servers are prompt and attentive. My favorite dishes includes the fish fillet, chicken fillet, fatty beef slices (very tender and thinly sliced). I always leave happy and satisfied, Cattle is definitely one of my favorite restaurants for hot pot!

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My favorite place for Hotpot
By pookiebear of UBC (46 Reviews)
Submitted Wednesday, June 3, 2009 - 10:19am [Dine in]

This is my favorite place to go when I feel like hotpot. At $17.95 per person and $5 to $8 for soupbases, it's a very good value if you go with a few other people to split the costs of the soupbase. I tried the Tom Yum Goong soupbase the last time and it was just amazing. The meats, seafood and veges are always fresh unlike some other AYCE Hotpot restaurants I've been to. Service is so so, typical for a busy chinese restaurant. The place is nice and clean. My only complaint that it's kinda cramped in there. There isn't a lot of space between you and the next table. Other than that, I love this place.

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Only eat here if you like to be embarrassed!
By grayson of Vancouver (1 Review)
Submitted Wednesday, July 20, 2011 - 8:28pm [Dine in]

In just a few words here we go....
I saw all the great reviews and went there for dinner with my mom
Food was ok nothing super fanstatic.
All you can eat is 18.95....PLUS they charge you for soup...what the hell is a hot pot with out soup...just stuff!!
The service was very slow and not ver friendly. I deciced to NOT leave a tip. Tips means TO INSURE PROPER SERVICE not just okay serve

I cooked my own meal, had to wait forever for the food to come....at 5:45 pm you should have great service and then,,,,,when I paid for the meal and left...here is what happened....

THE WAITRESS HAD THE BALLS TO RUN AFTER ME AND ASK ME FOR A TIP!!! I told her the service was not very good...she say LEAVE A TIP. I said NO and told her that she had embassed me and now I will be telling you.....and futher more. Tomorrow I will be telling all 50 of my students this story and well you just never know who else I might tell. I was going to go to the bathroom and come back and then give her a small tip but after that NO WAY.
GOOD SERVICE + SMILING + DOING SOMETHING THAT WILL MAKE YOU EARN THE TIP = A TIP!

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Solid restaurant
By fqu of Vancouver (6 Reviews)
Submitted Tuesday, April 12, 2011 - 1:53pm [Dine in]

I visited this place one month ago with a couple of friends. The food is very fresh and they sure have the varieties too. Service is solid and prompt. Value-wise I would rate the restaurant mediocre; the price is $17.95 but we ended up with $25 per person with all costs added. The place is small but comfy and great for casual conversation with friends.

Note that there is a fire hydrant in front of the place, so don't park your car there.

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Horrible Service - Will Not Come Back
By weeba2933 of Delta BC (1 Review)
Submitted Sunday, April 3, 2011 - 2:53pm [Dine in]

FOOD:
- Same as other average hotpot. Not amazing, not bad
- Enough variety to make us full

SERVICE:
- We reserved for 7, and got seated in 6 people table. They added a stool for me to sit on. When I asked for chair, they said the walkway is too narrow for a chair (And it wasn't). My friends and I felt insulted and confused when they refused to replace my stool for chair
- Do not smile. But this is richmond
- We did not enjoy our visit here because of the way they serviced us. So we did not leave a big top (Approx 8%). The manager then came to us and told us to tip more. Are you serious? I have never seen such an ignorant restaurant saying "You're not tipping enough". We just tossed down $3 more dollars and left. Tip is not food-tax. Tip is earned. Please get that straight lady

VALUE:
- Because of the horrible service, and the horrible display of professionalism at the end, this place is not worth it's price.

AMBIENCE:
- No real ambience. The decoration is medicore.

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Reliable Hot Pot Place
By yummm of Surrey (36 Reviews)
Submitted Monday, October 5, 2009 - 1:06am [Dine in]

It was my dad's birthday and he wanted to eat hot pot. We made a reservation and was honored when we arrived. We find the service here much better than the other hot pot place on the same street. Food was great, selection was decent; we particularly enjoyed the shrimp and deep fried fish skin. We got everything we ordered and enjoyed the meal thoroughly. Service was attentive and servers were accommodating when we asked for extra sauce, napkins and glasses.
Our server noticed a $0.50 charge on our bill and admitted it was their error before we even noticed it! She quickly corrected the mistake and brought us a new bill. Although it was only $0.50, it was the honesty and thought that we really appreciated.

Overall, a great, reliable place to go for hot pot. We will gladly return.

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Favorite ayce hot pot!
By foodluva of Vancouver (35 Reviews)
Submitted Friday, June 19, 2009 - 1:08am [Dine in]

Came here for dinner tonite and must be my lucky night b/c it is virtually impossible to eat here if you have a party of 2. Firstly, they don't take reservations for 2 ppl, its first come first serve. Secondly, they only have ONE table for 2. So if one expects to eat hot pot for about 1 1/2 up to 2 hours or longer and if you dont get there at the right time you either have to eat really late or go somewhere else. The food here is fresher than other places and is definitely cleaner. Also, the soup base at $5 for one kind is very cheap compared to other places that charge $7 or $8. It costs 17.99 per person and is a great deal. Definitely recommend! (Reservations recommended!)

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All you can eat hot pot
By yummitummi of Vancouver (46 Reviews)
Submitted Sunday, July 6, 2008 - 11:55pm [Dine in]

Come here with an appetite...for meats! Vegetables are an endangered item on the menu, but that's okay because nobody goes to an all-you-can-eat place for veggies.
Not much to say about food...you cook it yourself so if it doesn't taste good that would be your own fault. The spicy soup was REALLY spicy and the satay soup was quite tasty. After cooking both were covered with the sludge of meat fat.
All the dishes we ordered came out really fast. Be careful when ordering oysters. I don't know what happened but we ended up with over a dozen and I thought we only ordered 3. That could be a good thing, but they'll charge you if you have too much left over.
It's kind of expensive, coming out to a little over $20 for dinner, but if you're a big eater you should be able to recoup that. Canned coke is only a buck.
It was pretty clean in there, washrooms weren't nasty. Bring hand sanitizer for handling all those raw meats and eat to your heart's content. They give out kleenex in a cute "cattle hot pot" packet with your bill, which was a nice touch.

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Great hotpot place
By ssnissan of Vancouver (21 Reviews)
Submitted Monday, August 17, 2009 - 6:09pm [Dine in]

Been here numerous times, and will go back when winter comes around again. No disappointment at all. Selection is good. Service is ok. Price is very reasonable, compared to some other places, and the food is always fresh. I have not had the experience of being rushed out the door like some of the other reviewers had. The only thing I can complain about is the ridiculous lack of parking. I just park at the parking lot opposite to the restaurant, which I know I am not supposed to :P lol

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Simply the BEST hot pot - worth the money!
By turtle11 of Vancouver (Kerrisdale) (1 Review)
Submitted Wednesday, July 13, 2011 - 11:52am [Dine in]

I've always loved the food there, but apparently it closed down awhile for renovations. This time I went back, the store was completely renovated with a very modern, welcoming design! You would love the seats coz you can rest your back against the bulged out cushions! They added more food to their menu, and you guys have to try that "man tou - shanghai bun"; it was simply awesome! Their meat is fresh, and they have new filled - fishballs. PLUS, there's dessert! I really liked the dessert with some kind of flower in it! Gotta try that out! Overall, it is definitely highly recommended for people who love fresh meat and like to try a lot of food - Cheers!

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Great Hot Pot Experience and Fantastic Service
By LoveYummyFood of Burnaby (1 Review)
Submitted Monday, September 13, 2010 - 8:16pm [Dine in]

A friend recommended we try out Cattle Hot Pot Restaurant in Richmond as my parents and I embarked on our first Chinese Hot Pot venture tonight. Well, that's a lie, I have been twice before but that was quite long ago and was with friends who knew what they were doing - but it was my parent's first time.

It became quite busy as the evening went on (although it was Monday night) and we were very glad we showed up early right at 5:30 when it opened (we had also made reservation just in case!).

We were greeted with smiles by two servers, who were very helpful throughout our dining experience. I unfortunately didn't get their names, but wish I had so I can sing their praises here. They recommended which soup base would be good for our hot pot and guided us on how to order from the long list of available menu. One of the waitress even recognized us as being of Korean background and said "An nyoung ha seh yo", which is a formal way of saying hello.

We were very impressed by the selection of different types of meat, fish balls, vegetables, soup bases, tofu as well as seafood available. Everything was very fresh and were very tasty. The seasoning sauces were awesome as well, worth the fifty cents, don't spare your quarters on this one.

We had fantastic time tonight and can't sing enough praises about the great service we received from the servers who changed our plates, refilled our tea, refilled the broth and etc without our prompt - just when I was thinking about asking them, voila, it would happen. It was like they could read my mind.

Anyway, we had a great time and wanted to leave thumbs up for Cattle Hot Pot.

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Alright food, bad service
By rcm of Vancouver (Killarney) (5 Reviews)
Submitted Wednesday, September 8, 2010 - 2:58pm [Dine in]

My boyfriend and I eat out a lot and by far this is the worst place we've ever eaten. Typical chinese AYCE, ordered 3 servings of meat and received 1. Ordered 2 servings of lamb got none. Asked for tea, water and pop = never came. By then we were fed up and asked one of the taller chinese girls and she returned and literally banged/threw our drinks on the table and grunted.

Seriously, I work in customer service and I understand that a bad day happens to everyone... but seriously, she's one rude bitch.

Actually, all of them are rude except this chinese girl that speaks no English.

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not bad
By prince604 of Richmond B.C (1 Review)
Submitted Sunday, December 20, 2009 - 11:44pm [Dine in]

went to try it out last week

The food are fresh. Have few items that i had only ate at hk before and thy have it there.

The place is really small, dont rrally like how the table are that close to each other.

The service isnt that good, asked few time to get the chili and still didnt give to us

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Hot Pot Not so Hot
By Icarus of Vancouver (7 Reviews)
Submitted Sunday, February 22, 2009 - 10:19pm [Dine in]

Food Rating: Enjoy variety, but not as much variety as you’d hope to expect. Some items are not listed on the menu, so it may be ‘all you can eat’, but it won’t necessarily mean all the stuff you would ‘like to eat’. The reason some items are not listed is because it is too expensive to serve, no no, we can’t have them losing money now can we?

Service Rating: The server told us it was ‘final order’ (last call to order), only one hour through our two hour time limit. When I asked why this policy was so, the waitress raised her voice. She said it takes time to COOK, and prepare our food. Isn’t hot pot about “cooking” our own food, for ourselves?

Value Rating: You would normally get more than you paid, but since the ‘final order’ is called 1 hr through the 2hr mark, than no, the value isn’t as good as it could be.

Ambiance Rating: Cramped, and told false wait estimates. What more could a customer ask for? The estimates of ’30 more mins’, means in addition to one more hour. Maximum customer retention is the key here; string them along for the wait as long as possible.

Overall: Don’t ask for clarification on their ‘final order policy’, the waitress will be rude to you afterwards. The last couple of times I went, the ‘final order’ was during the last 20 mins. Total lack of consistency.

PROTIP: Don’t drink soft drinks, that means more air in your stomach, which means the less you can eat at the ‘all you can eat’ Don’t fall for the enticing deal of $1 all you can drink softdrink deal.

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great hot pot!
By wokmanchan of Vancouver (7 Reviews)
Submitted Monday, August 25, 2008 - 12:26am [Dine in]

The best hot pot place in town! I do not often eat hot pot, it's just not the type of food I like, but after coming to eat here, It showed me how good hot pot can be!
We had the cattle house spiciest soup base and the plain one for the second, and the spicy one was super spicy. I like spicy food and this was way out of my league, the food came quick when ordered and the quality of the uncooked meat/seafood was great.
I have ate here two times now and will definatly come back.

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Definitely worth going to!
By cee-licious of Vancouver (37 Reviews)
Submitted Monday, April 14, 2008 - 1:16am [Dine in]

This was my second time at Cattle Hot Pot and it was just as pleasant as the first time. We made reservations for 5:45pm and it wasn't very busy at that time. They have lots of varieties of meats and vegetables and other side dishes. Servers were very quick and prompt. The only thing I don't like is that fact that they charge you for little items such as garlic and green onion which is 5 cents but they might as well give it to you for free if its that cheap. Other then that, we all left stuffed and happy! Will definitely go back again.

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