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The Cactus Club has over 20 locations in BC and Alberta and features an eclectic menu selection that includes steaks, rice bowls, dinner sized salads and more.
Over my last 3 visits in the last 2 years, every visit has given me a better impression of this place. Rob Feenie is definitely making an impact here. The food is incredible. Not just the "RF" designated items (which used to be the case a few years ago), but everything is good now. Prices are not cheap, but considering that you often pay more at "5 star restaurants" without getting food this tasty, I think the value is outstanding. Portions are decent, and ingredients are always very fresh. The service can't be compared to those "5 star" places, but is what you would expect at an affordable fine dining establishment. I will return.
Came in from out of town, was hungry and wanted something good...what a disappointment...
THEY EVEN CHARGED ME FOR 2 PIECE OF BREAD..HOW DARE I ASK-- I SEEMED TO BOTHER THE WAITRESS WHEN I DID.
SHE WAS POW-WOWING WITH THE KITCHEN FOR 10 MINUTES ABOUT THIS.ALL LOOKS NO BRAINS
Hope someone reads this from management...
Cactus Club in Richmond is a very nice little spot, a cozy and intimate atmosphere that has lots of space and friendly and efficient service in those hot waitresses. The food is very tasty and they're extremely generous in the taste and presentation departments. The ladies are gorgeous and especially the blonde one is a real winner. However they have a habit of chatting among themselves. Sure, I am jealous, shouldn't they be chatting with me instead with each other while sitting at the bar? The prices are a little too high, but I would still go. What am I saying? Definitely looking forward to a return visit.
FF
This location of Cactus Club Cafe has the cool view from outside, the comfortable seats, the bar, the TVs and the attractive ladies. Skirts make me eat happy. Short skirts make me eat happier. The food at this location offers the standard cool modern specials and the standard fare that is the berad and butter for the hungry. What they miss at this location is the washrooms they are featuring and showcasing which is too bad. What the restaurant reallly needs to give us a break on is how they charge for condiments. A $2 burger stand offers free ketchup, relish, mustard, whatever. Cactus charges for these 'extras.' I tip extra for the beautiful service. Don't stick me up for sauce.
I hadn't been to this location in a while due to a change of work location. I always thought of Cactus Club as good food, good drink selection and what sets them above and beyond the competition attractive girls in hot skirts. Let's face it people like to have fun when they go out not just eat something.
So it was a disappointment to see things are not what they used to be in the entertainment department. The food was OK but not so much different to make me drive here. The prices also aren't very better than the competition, so it was disappointing to note that the waitresses were not dressed very nice anymore. Black pants? I mean I can get that at any chain restaurant. I wish they would go back to their differentiator.
Food is actually quite good but over-priced for what you get. The rack of ribs were delicious but not worth the price paid. The JD Chicken Burger is always a good pick but can sometimes be too soggy so have to order tomatoes on the side to avoid it. Quesadillas were soggy as well so avoid at all costs. Most of the appies are very tasty but come in very small portions so it's disappointing when you receive it. This place used to be reasonable but for some reason, everytime I go back, the prices seem to be a little more inflated.
Service is absolutely atrocious - I'm not even sure if we even had a server! I think all that saline/plastic in their chests are going to their brains cuz it was just horrible. No drink refills, waiting forever to order, not getting orders right.... it just wouldn't end.
Had dinner here last night with a few of my friends and had an "interesting" experience at this Cactus Club location.
The food was okay over all. But the drinks were definately not the same as the other locations. We all ordered bellini's..and promptly got a melted concoction resembling a martini with flecks of icy bits in it...definately NOT the standard for a CC bellini.
The service was definately not what you'd expect from a Cactus Club. Our waitress ignored us right after we ordered our drinks. She never came back until I finally WAVED her down to ask if we could order. After ordering, we waited a very reasonable amount of time and two of the three of us received our food. After about 10 minutes of waiting, someone finally brought the third plate of food, but there was no apology of any sort. After our dinner, we ordered dessert, which was promptly delivered with no utensils. GREAT! After waving down another waitress, we finally got our utensils. When we were already half-way done with our desserts, OUR waitress finally came by with utensils and fresh napkins.
Now for ambiance. Since I started going to Cactus Club, oh..what..a good TEN years ago, they haven't changed the decor. So, it's long overdue for a reno!
Cactus Club has been a favorite of mine for a long time! I come out more than satisfied each & every time. Try their Teriyaki Chicken Rice Bowl.....mmmmm!! The Bellini's are great too! Service has always been on key. The music is loud because it's a fun, energetic, young, hip place to go! If you want quiet, eat at home!
maybe they more relaxed or not up to snuff
even though i think cactus is overrated, most locations like broadway etc are pretty decent in overall service
this one lacks some warmth and the staff is always into their own business or conversation it seems
food is tastes more like pub food in this location than others
i live in richmond, but i'll drive out to vancouver with friends to go out and dine at broadway if need be
WTF.....im pretty sure that every time I have gone to this place I walk in the door and they look at me like im a freak. I mean, not to brag, but Im good looking. I model for a pretty important magazine and im a nice person, generaly. I usually have to wait for like 10 mins for a table for 2...and there are usualy loads of tables open. The last time that I went there is was my birthday and they say me and 6 of my friends in the corner of the entire restuarant, with cold air blowing on us, and with the window behind our table open at like 9pm....umm hi its cold out and air conditioning....really...its not even summer yet!
The only good thing about this place is their ceaser salad and their filet minon....yumm in my tum. If it wasnt for their amazing steak and salad I would never go back....dam you tummy!
In this town, there are a lot of restaurants targeting tourists. I guess it's common to rip off tourists with so so food and bad service. I already give up on Canadian corporate restaurants (non ethnic) or chain stores. They totally just want to make money from tourists and give you a big bill that doesn't justify the bad service and bad food.
In States, American chain restaurants provide great service. Servers are so attentive, ultra friendly and upbeat. If you are unlucky and have a bad server that day, you can complain to the manager. The manager will definitely make things right for you. Certainly comfortable sitting is a must in American chain or corporate restaurants. Their food is always fair priced and tastes better than Canadian restaurants. They give you fair price because they are big companies and they can order supplies in big quantity. That is common sense. But Canadian corporate restaurants or chains like to target tourists and local dumb dumbs, they won't give you fair price because they just want to see if they get lucky in business. No wonder most American corporate restaurants last much longer than Canadian corporate restaurants. American corporate restaurants serve local people honestly, Canadian corporate restaurants don't respect locals.
Food: It's over priced. Ingredients are not expensive. Taste is so so. It's not impressive.
Service: What service?
Ambiance: It's comfortable and roomy like most corporate restaurant. For the price tag, it better be.
Popped by the Richmond Cactus for drinks and dessert. Seated promptly by the underage hostess who was on her first day of the job. Decent beer selection but this place needs more attentive servers who are of age. The servers seem like they're partying while they're working... They bunch up and ignore all the customers. Thumbs Down.. Would prefer the West Broadway and Ash or granville location.
Stopped by before we went to drop my brother off at the airport. The Boathouse seemed like they didn't want customers from the way the hostess was on the phone and didn't give two sh*ts. But anywyas, my brother got the spicy shrimp linguine whereas I got the Teriyaki chicken burger.
We were seated near the fireplace, and seemed very cozy (it was during April when we went). There were lots of tvs to be preoccupied with. Not bad with the ambience, but I've been to much better Cactus Clubs downtown.
Burger wasn't good. Too soggy because of the sauce drenching my bun and the pineapple was soaked with it. The size of chicken was questionable; if the pineapple slice is bigger than the chicken, why call it the teriyaki chicken burger? The fries were hot and yummy though. My brother didn't like the linguine. He thought the bread was too buttered up and didn't feel like it was spicy at all. The seafood seemed limited in portion and although the noodles were cooked well, the sauce did nothing to amplify the satisfaction.
Service was average, wasn't memorable. Not many people were there anyways for lunch. Should have gone to Sun Sui Wah.
I echo the last review - why bother? Lots of people tell me that they love this restaurant, that it's packed on the weekends and that the food is wonderful. Maybe they were talking about the whole chain and not this location.
Five of us went for lunch - 3 had the short rib sandwich, one had jambalaya and the other the teri rice bowl. While the food was beautifully presented (very Food Network style) - the portions were miniscule. I had 15 fries on my plate with my rib sandwich, my other companions were luckier - 19 and 22 respectively. The bread was odd - it was rock hard and tasted like raisin bread. Comments from the others - looked good but not a lot to satisfy. The waitress who took our order had the personality of a cabbage patch doll, cute but inanimate. It was if we were interrupting her day, to take our order. The only time she perked up, was when we asked for the bill, which still took 15 minutes (For the 5 of us - the bill was $130 and that's without liquor). On the way out, the hostess in the front gave us a cheery goodbye - but she was outside in the sun, chatting to two very good looking hunks. So in our opinion, unless we absolutely have to go back, we won't. Sorry to be a party pooper!
I love this location. There are some mixed messages going on inside this restaurant though. The prices are very bistro, but all the food is high end. The wait staff pour the wine at your table... but the table also have salt & pepper shakers and sugar dispensers... all in all, very confusing. It's almost like a steak joint that got a decent chef and suddenly screamed "YES! I'm a bistro!" Of course, they have their trademarked hot blond waitresses. The shrimp were fantastic - we only got 3, but they were quite large. The sauce wasn't spicy at all and the shrimp was so good. My bud and I had the great food and my chicken was perfect. Wine was good.
I've been to the Cactus club in richmond many times, and its never too bad. I usually get the cavatappi alfredo, which is always good. The appetizers arent too bad either, the chilli chicken always tastes good when I get it. The service is okay, sometime it takes awhile for the waiter/waitress to come around your table. But other than that, its not bad at all.
I thought I'd give em another try just to make sure I had not previously hit them on a bad day. But unfortunately, I was still disappointed. The taste of the food was mediocre and the portions less than adequate for the price. As another reviewer had mentioned, the chicken in the chicken burgers are rather small. Compound that by the few and far between tiny shrimps in the shrimp linguine, I have to say there are better options in the same area. If I go to a cactus location in the future, let's just say its safe to assume it won't be this one.
Went for dinner at the CCC on #3 Road. The service is very enthusiastic, e.g. they run to open the doors for you, but just very average in quality. The wait staff are pleasant and keep an eye on your water for you which is always appreciated.
The food was mediocre. I had the jambalaya on brown rice which had all the proper ingredients but was not very flavourful. The sausage was just an averge wiener. It was edible, but I finished it more because I was hungry than because it was tasty. My friend had an artichoke quesadilla with greens. He reported it being pretty bland as well.
Both dishes were pretty small. The jambalaya was $15.50 and made me do a double-take when it was served. Huge bowl with a little bit too small pile of food in the centre. The quesadilla was like an appetizer and the very plain, small side of greens was an extra $4. I'd feel burned if I'd paid for that small bowl of spring mix.
Very standard decor. Ugly art on the walls, darkish, pleasant enough.
But for a dinner that cost us almost $50 all-in with 2 beers, why bother? I'd rather go somewhere else for half the price and leave feeling more satisfied.
Went with a couple of guys from work for a relaxing meal. Problems started right away. Okay, maybe I need a smaller vehicle but parking's not the greatest there. The restaurant was quite busy so I thought it'd be okay. After sitting down, our server took an extremely long time to take even our drink order. We were sitting near the tv's on the No.3 Road side and seriously I watched almost one half of football before our entrees came.
I had the Jack Daniel's ribs and they were decent and my co-workers had two different types of steaks and while the portions were kind of on the small side, everything tasted okay. I thought possibly the service was slow because of the amount of customers there but then again, we watched three servers have a leisurely chit chat at the front door for 15 minutes...
This was my first time dining at a Cactus Club and I must say it was absolutely good. The only issue I had was that my friends and I had to wait 15 or so minutes to be seated; people who came after us got seated first. But it was understandable because we were a party of 5 and it was a friday evening so it was busy as heck. Nevertheless, when we were seated, everything was smooth sailing from that point on.
We got 1 of the better tables in the house because there was a view of the working kitchen (which I personally enjoy viewing) and how the food was being prepared. We started with the Calamari appy. I've had better calamari but it wasn't too bad. When our entrees came, I was impressed with the way they plated the food. I had the Cavatappi Alfredo with prawns and it was simply delicious. One of my friends had the Blackened Creole Chicken- it was spicy, but the spice wasn't overpowering, it was just enough heat. I also got to taste the Yam Fries which I think is a step up from the regular fries. We also had the dessert trio to end our meal and it was scrumptious. The cheesecake was decadent, the baked apple pie was hearty and the lava cake was wonderful.
The service was great, I have no complains about it. Our server was very friendly and helpful. The overall ambiance was very casual, although the food elevates everything to the finer end of dining.
One of the things I like checking is a restaurant's washroom. If the washroom is clean, well stocked and doesn't smell, it's a plus in my book. This restaurant's washroom definitely gets an A.
Overall rating 8.5 out of 10
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| 4. | Market Crossing (11.5 km) | |
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