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3.5
  • Food3
  • Service4
  • Value3
  • Ambiance3.5
  • Reviews26

American Grille Restaurant

7571 Westminister Hwy
Richmond, BC V6X1A3
Tel: (604) 232-2804 Reserve Online

Reviews

Displaying 1 - 20 of 26 Reviews FoundSort: Useful | Helpful | Reviews | Date
Good food and great price
By eating good food of Vancouver (127 Reviews)
Submitted Wednesday, September 30, 2015 - 12:20am [Dine in]

Came here last week with two friends. I drove with one of my friends; and apparently we had parked at a tow away zone. The waitress informed us about that; and told us we could park at the hotel and register our licence plate with them.

But anyways.....we were amazed with the ambiance. It was very nice and beautiful place. the service was great. I ordered a double cheeseburger with fries; one friend ordered a cheeseburger too and my other friend had a fish dish.....The burger was about $19 (double) it was very delicious.....home made and the fries were terrific. Oh yeah, and we also ordered a nacho platter to share....we asked for extra cheese, but didn't seem we got extra......just regular.

We had a really good time, and enjoyed some good food. Give it a try, you will like it

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Terrific rack of lamb. Good Value
By VJB of abbotsford (171 Reviews)
Submitted Monday, October 8, 2012 - 10:05am [Dine in]

We had dinner at the American Grille last evening on our way home from the airport. They validate parking in their parking lot for 2 hours. You just give your license number to the hostess. The ambiance is that of a typical hotel coffee shop. It’s a nice room but it is not meant for fine dining by any means, no linen on the tables and the décor is just that of a nice upscale coffee shop.

The service was very good considering how busy they were. We had a glass of wine each while we perused the menu. A basket of nice hot baquettes was brought to the table. They were really good and the butter was soft. A lovely start to dinner. My husband and I shared the mussels in white wine reduction with garlic, onions & tomatoes. They were served with fries. The mussels were very good but they were not as flavorful as some mussels I’ve had. For entrees I had the rack of lamb. I requested the lamb medium rare and it was cooked to perfection. The lamb was so juicy and had a wonderful taste. The sauce was just perfect and did not overwhelm the lamb. It was a full rack of 8 and extremely good value at $28.00. My husband ended up eating about 1/3 of my lamb as there was so much of it. My husband had the smoked sable fish with honey miso glaze served with fingerling potatoes and baby bok choy. It was perfectly cooked. For dessert we shared a dessert that consisted of ice cream, chocolate syrup, lemon curds & meringue, bananas, whipped cream and nuts. Truly decadent.

A lovely evening and a good stop to or from the airport.

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Best steak in a long time
By hydeeho of Burnaby (182 Reviews)
Submitted Sunday, April 22, 2012 - 3:57pm [Dine in]

Party of 4 with travelzoo vouchers on a Wed night. 2 rib steaks, 1 baby back ribs, 1 rack of lamb. Shared starters and shared dessert. I had the steak and partner had the baby backs. We shared the 3 piece spring roll starter listed at $11. Wow almost $4 a roll. Back ribs came with salad and fries and looked like a meal. The steak came with onion rings and a few slices of mushroom. Definitely needed more. Some kind of a veg or carb would have enhanced the plate. Steak was perfectly done and of good size. Fellow diner had the rack of lamb and the plate was full of veggies and potato gnocchi. I would have loved to have some of this on my $28 steak. Ended with a shared banana creme brule. If you use the parkade give your license plate # to the waiter or busboy. Don't buy a parking ticket, they charge $4 an hour and I saw someone checking plates. The waiters here are professionals and it shows. The restaurant is a kind of casual elegant. Good spacing of tables. If you could envision yourself in a foreign country in a cafe called the American Grille this would be it.

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Disappointing food and service speed
By rnathan of Richmond (14 Reviews)
Submitted Sunday, September 21, 2014 - 12:44pm [Dine in]

We chose this restaurant for an anniversary dinner. We anticipated excellent food and service, given the price of main courses that are $20 and up. The service was friendly and the waiter was informative. However, we had what seemed like a very long wait for the soup and main course to arrive. Both were lukewarm at best. Perhaps this was because there were four chefs bout only two servers helped by a manager. Nobody asked whether the food was to our liking. It was certainly tasty, but not sufficiently warm to be enjoyable.

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Delicious Food, Impeccable Service!
By Food-Goddess of Coquitlam (96 Reviews)
Submitted Thursday, May 12, 2011 - 1:28pm [Dine in]

This was my second visit to American Grille. I went there with my brother last year and we were both quite happy about the food and the service we received (but for some reason, I just forgot to write a review).

Anyway, I went back with my mom for dinner last night. Our server was very attentive without being intrusive. She brought our bread to us (fresh from the oven) soon after we placed our order. She made sure our water glasses were filled throughout our dinner (very hard to find such service these days).

My mom ordered her usual rack of lamb and I had a blackened halibut with angel hair pasta. Didn't take very long for our entrees to arrive. It was a full rack of lamb for $27, and it was cooked to perfection and was very flavourful!! A true medium-rare rack of lamb! The potato gnocchi was very good and the green beans were cooked just right. My halibut was also cooked to perfection, and I have to say the angel hair pasta was the best I've had for a long time. The last 2 times I ordered it elsewhere, it both turned out to be overcooked and just laid in a big clump on my plate. The pasta last night was al dente, just the way it should be.

Our food was perfect, the prices were extremely reasonable for the quality and the quanity of food (the portions were surprisingly huge!), our night was great (and they reimbursed us for the parking), what more could I ask for?

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Service was good, food overdone
By doodlebug of vancouver (58 Reviews)
Submitted Friday, October 16, 2009 - 9:25am [Dine in]

We were too lazy to cook so we decided to try this place a few nights ago. We immediately got a table right by a window. Our server came by five minutes later to take drink orders; we were also ready to order dinner. He had the tenderloin and I had the halibut. The tenderloin was over-cooked. It was more of a medium - almost a medium well as opposed to medium rare. Still good though. Sides were lacking. The halibut looked very nice. But, it was dry, dry dry. The veggies were good and the risotto needed to be cooked a little more. By the time our server did her quality check, we were working on our last couple of bites. Don't think we'll return.

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Really good food..
By dal of van (35 Reviews)
Submitted Saturday, August 15, 2009 - 5:35pm [Dine in]

I've never bothered to eat here, but my parents recently ate here and enjoyed their meal.

I tried their two piece halibut and fries.. fresh, sweet fish (big pieces) and long, golden brown fries... the vegetarian sandwich was also excellent - lots of grilled vegetables and pesto mayo, between foccacia bread... not cheap but totally worth it. They have a dinner special that I am dying to try.. 3 courses only $25!

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Food so so
By lazyhusband of Burnaby (31 Reviews)
Submitted Sunday, April 9, 2006 - 12:20am [Dine in]

Nice ambiance but food was average. Ordered the blackened halibut with the pasta for the main entree and it wasn't done very well. Halibut was either overcooked or the quality of the fish itself was poor. It was a little dry and definitely too salty. The pasta that it came with was horrible. Talk about bland. I think the cook forgot the salt. I've tasted better at these prices.

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Sunday Brunch
By HoDuckYee of Richmond (22 Reviews)
Submitted Tuesday, January 8, 2008 - 6:52am [Dine in]

One morning a few friends and I decided upon a buffet for our Sunday brunch.

As I frequently pass by Westminster Highway and Minoru Boulevard and was enticed by the Amercan Grille's pair of elephants I made the suggestion to sample the fare at this establishment.

What a enormous mistake. The bacon was covered with scum (the type that manifests itself when frying bacon that had been frozen), the scrambled eggs were dry and tough, and the selection choice was meager at best.

Without exception the concensus within our party was that price was expensive given what was offered.

Oh well, they'll only be able to do it to us that one time.

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Favourite Hotel Restaurant
By sadenshi of Richmond (12 Reviews)
Submitted Tuesday, May 1, 2007 - 6:45am [Dine in]

This is currently my favourite for Richmond in this category for a number of reasons:-

1. Meatloaf - the best I've had.
2. Macaroni and Cheese - my little girl's own favourite and I always can't resist stealing a few spoonfuls.
3. The place is sunny and airy during the day, though it's on a street busy with cars going into No. 3 Rd along Westminster Highway. At night, the street is a lot quieter and the candlelight adds to the ambience.
4. I love how you can watch the several chefs cook in the open kitchen.
5. Service not too bad -- the few servers probably too busy sometimes but they still try to pay you the due attention when they come to your table. The big glass of cool water is always refreshing.
6. You can park for free. Just prepay the fee for 2 hours, I think, then have it reduced from the bill at the restaurant.

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sunday brunch buffet
By blushes of richmond (10 Reviews)
Submitted Thursday, August 31, 2006 - 1:47pm [Dine in]

the buffet is as full as you can get. they start you off with a choice of entrees (omelette or eggs benedict) which is very satisfying. for those who consume large amounts, you can order as many times as youd like , but normally one entree is too filling for anyone.

the buffet includes a breakfast bar, with crossiants, cookies, eggs, bacon, ham etc. the flies were not very appetizing, and there was not a large selection.

the service was good, quite fast. and the restuarant was very clean with a friendly atmosphere.

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Awesome for Weekend Lunch
By reuben of richmond, bc (37 Reviews)
Submitted Saturday, May 19, 2007 - 6:02pm [Dine in]

I took my parents here for lunch today. Our experience was incredible. Great service and wonderful food.

I ordered their crunchy french toast. Baked not fried and covered with cornflakes. Great with syrup and fresh fruit. Highly recommended if you have a craving for carbs.

My Dad ordered the blackened halibut sandwich and salad. Halibut was grilled perfectly, tasted fresh, and not too salty. He didn't particularly like the raspberry vinigrette b/c it was a little sour. Individual taste. He mentioned, he should have choose fries instead of the organic salad.

My Mom ordered the breast of chicken sandwich with fries, and she enjoyed her meal immensely. Breast was grilled nicely with layers of havartie cheese. Not to be missed.

We used our Entertainment card, so our bill came out to 25.00 for three. Great deal for the attentive service, ambiance, and wonderful food. We'll definitely be back!

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Great night out with the family
By poogen bootboot of burnaby B.C. (1 Review)
Submitted Sunday, February 7, 2010 - 12:22pm [Dine in]

We got the famiily together to have a dinner at the American Grille. The service was absolutely wonderful. Our server was very attentive and very helpful to help us select our dishes due to our dietry needs. Our dishes came out the way we asked for. The decor of the restaurant was rich and sophisticated. We will definitely visit again and recommend to our friends.

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Was skeptic
By Eat_A_Lot of Richmond, Vancouver (3 Reviews)
Submitted Thursday, November 5, 2009 - 8:14am [Dine in]

I went to the American Grill with my boyfriend last night and used the Entertainment coupon. I wasn't expecting much, since I have driven past this restaurant many many times on my way home, and it never looked too busy. When we went in, we were told to wait 5 mins because they were catching up on serving some tables. When we were finally seated, the waiter was apologetic, and from then on, the service was incredible.
Our waiter was courteous, friendly and just top notch. It's the kind of service you'd expect in a classy, glamorous restaraunt.
My boyfriend and i shared a seafood chowder and steamed mussles. They were absolutely delicious! For entrees, he had the rib eye while i had the rack of lamb. I loved my lamb. It was tender and cooked to perfection. The Rib eye tho was a bit over cooked. My boyfriend asked for rare and got a medium instead. But overall, it was still good.
I would definately go back to this restaurant. They have a wide selection of drinks and cocktails. It would be a great place to relax with some friends and drinks.

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Super fast lunch service
By 1134neo of Richmond (1 Review)
Submitted Wednesday, October 21, 2009 - 11:42pm [Dine in]

I've been here once for dinner and I was blown away, I currently work in the near by area and had 50 minutes left within my lunch break. I took a chance and headed over to the restaurant. My friend ordered the Marriott Burger, I ordered the Halibut Burger, within 7 minutes I received my food. I was shocked to see how fast the two dishes arrived.

The two burger portions were extremely generous and we could not finish the food. This place was packed for lunch and I can understand why so many people come here for lunch, they do a sensational job here! When I was ready to pay for my bill I still had 15 minutes left within my break! : )

I also heard they have this 3 course for $25.00 which I should take advantage of!

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Looks Can Be Deceiving
By Bob001 of Richmond, BC (3 Reviews)
Submitted Friday, June 19, 2009 - 11:03am [Dine in]

At the suggestion of a lady I buy my supplements from, my wife and I ventured to the American Grille for the first time. Upon entering, we were warmly greeted by the waiters and escorted to our tables. We were expecting something a little bit more romantic or cozy but neither existed. We both had mojitos which were average (i.e. no frosting on the rim), while our mains consisted of bacon wrapped chicken (ok but salty) and halibut with linguini (halibut ok, linguini salty and lacked flavour). For dessert we had chocolate decadence cake which was extremely rich. The service was the highlight of our night as both of the servers provided outstanding service. Unfortunately, the food could use a little more flavouring to entice the taste buds.

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Making a solid come back!!!
By ironakat of Richmond (1 Review)
Submitted Sunday, November 23, 2008 - 1:15pm [Dine in]

I have been coming to the American Grille for years, but recently their previous took a bomb dive for the worst. I decided to give these guys another try, because a friend of mine had informed me they revised their menu again. The menu is awesome, I had the Rack of Lamb and it was to die for, my girl friend had the Halibut and it was cooked to perfection. The portions are a fair size for a hotel restaurant.

I've also heard a rumor from my server they have a new Manager and a new wine list and another menu will be launched.

Can't wait!!!

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serious back step
By byrdman of richmond (29 Reviews)
Submitted Tuesday, October 30, 2007 - 1:55pm [Dine in]

An update to my past quote, much needed to!
This place has dropped hard and fast. This is from Early October.
Food:
Way smaller portions, poorly seasoned. The Fried Chicken was two small thighs - tastiest part of the meal... hard to ruin deepfry; Halibut was over cooked. The sides were awful, undercooked unseasoned beans, with some smoked (chemically tasting) pork, and the biscuit was a ritz cracker sized bisquick half bun; veg and startch that looked from a bag.
The appies, well we shared 3 amongst 3 of us and only ate the minature cauliflower gratine - had to spilt the only piece of cauliflower in half.
Basically - zero consistency.
Service:
The older gentleman is probably one of Richmond's more polished, though this says very little. Still had to pour our own bottled water and wine more than once. The wait times were horrendous, but there were two other tables of two, so the 4 cooks might have been swamped, the lounge had only 3 tables, I went to check.
The appies took over twenty minutes, the entrees came about half an hour after we had our appies cleared.
Price:
Shot up slightly on most alot on some.
The fried chicken was $22!!!! and the biscuit was a ritz cracker sized bisquick half bun
Alltold bill was $200 for two adults and a kid- whose was under $10, with a $35 wine.
I went back with a friend for a bite about a week ago, still just awful. When we complained we were told, this is how the chef prepares our food and he is a seasoned professional. That can't tell when food is cooked or remember which dishes were already seasoned.
I went back the next day to speak with a former colleague, they told me most of the old Food and Beverage leadership team has moved on, you can tell. I was told that alot of the regulars were disapointed and were rather annoyed with the rude treatment they recieved when letting the staff know how they felt, too bad this place was good, now... there are alot better eateries within a two minute walk.

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A Solid Restaurant
By MARTIAN of SURREY (2 Reviews)
Submitted Saturday, August 5, 2006 - 12:26pm [Dine in]

A solid restaurant - that's how I would describe this local Richmond eaterie. Friday night - A quick look in th Enterainment Book and there we were at the Marriot Hotel in Richmond walking into the restaurant.

The service at the American Grille I must say is very good. Right away we were greeted by the service staff and seated at a table. It took less than 15 secs for the waitress to greet us and filled our water glasses which never saw the bottom of for very long the whole night (it was hot that day =) ). After giving us some time she took our orders and brought out some bread and even gave us a refill when our appetizers came out. She did all the regular waitress stuff like letting us know when the food is coming without us asking, checking on the food to make sure everything is alright, and just being around but not being intrusive. And this is with her having about 3 or 4 other tables in her section. It seems like the service you get in restaurants now are very subpar and either not much time is spent on training or the waiter/waitress just simply doesn't care. Well that's usually what you get anyways at those "chain" restaurants (you hear me Earls?).

Now for the food. We had the mango crab meat spring rolls with a spicy thai sauce for appetizer. While the portions weren't big (it was truly an appetizer) it was an interesting taste. It came with a little salad with a mango flavored dressing. The thai sauce however was a little overpowering and all you could taste was the sauce which means that it tasted like most other spring rolls I've had. For dinner I had a medium rib eye steak which was nicely cooked but it just lacked a little bit of flavor. My girlfriend had the Grilled Salmon which was the same thing, nicely cooked but no flavor. She was actually looking for the salt cuz it was that bland. I'm not looking for bold flavors or anything but just a little bit of taste would've given this restaurant a higher score.

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Okay but pricy
By tsej of Richmond (15 Reviews)
Submitted Friday, April 13, 2007 - 10:31pm [Dine in]

Food is good, but is pricey, use a coupon from the entertainment book. They often let you re-use the coupon for a future visit. Located in the heart of Richmond but then you have to pay park at the Richmond Inn. Alternatively go later and park on the street for free.

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