Went here late night (about 10pm)with a group of friends for a drink and some bites to eat. Nothing big, nothing fancy. Part of our group was already seated out on the patio. We stood with the six of us to see if we could move a table over. No one even greated us !
So we moved inside and were given a big round table by a manager. We sat there for 15 minutes with no one greeting us. No water, nothing. We thought we might have a couple more people join, so we asked someone if the table next to us, which was bigger, was available. We were told sure, but they would have to clean it first (well, duh!)
So we waited. Turned out we wouldn't have more people so I got up and told the manager we wouldn't need the bigger table after all, but that we would need someone to take a drink order from us. "Well you weren't sure if you were moving or not." okay, I'll give him that, but SOMEONE could have stopped by to greet us and offer water while we waited.
So we ordered drinks and food at the same time ("Wait, I'll have to get a piece of paper"). Food arrived and was okay, but no real service. I think we ended up being served by a manager instead of a server. No refills offered, no additional drinks suggested (wine or cocktails) The idea is to increase how much we spend, right???