The restaurant has been in Kitsilano for a long time and I've had two or three good experiences. Last evening we went for dinner and this was our first visit in a couple of years. I have to agree with a previous reviewer that the food quality has gone downhill. After being seated, our assigned waitress took our order for two courses each and individual glasses of wine. That was the last time we saw her at our table as others served us from then on, including the manager. My wife had a mediocre Caesar salad to start and I had Chorizo Mozzarella Fritters which were supposed to be stuffed with chorizo sausage, mozzarella, garlic and parsley with a dusting of Reggiano, smoked paprika aioli on the side. The seven fritters arrived warm, not hot. Inside these balls was a pinkish, smooth paste that tasted slightly of chorizo but there was no actual chorizo, nor mozzarella, garlic or parsley. The Reggiano was also missing in action. I tried to like them but could only get through three. This is an $11.00 dish. After the table was cleared, we waited at least a half hour for our second course which the manager finally delivered. He did apologize for the wait. We both chose a 10 oz rib eye steak which was supposed to be served with Cajun potatoes, kale and mushrooms. This is a $28.00 item. After the manager left our table we realized that there were no mushrooms to be found. We flagged down a waiter and described the issue. My wife was famished and asked to have the mushrooms brought in a side dish so she could at least start eating. I opted to send my plate back and the waiter took it, including the cutlery. After a few minutes, the mushrooms arrived. My wife was given six and I was given three. All the mushrooms were very small, white variety, unsliced and basically raw. After the server left, I realized that the cutlery had not been replaced. Unable to flag down a waiter, I went for a stroll to find assistance. I finally found a person bussing a table and she supplied me with cutlery. Back in my seat, I tried a piece of potato. It was room temperature, dry and under cooked. The kale was swimming in some kind of oil so I passed on it. My first slice of steak was all fat so I didn't put it in my mouth. The second slice indicated that the meat had either been marinated or doused with a chemical tasting liquid that was very salty. Not at all appetizing. At this point I gave up and put the plate to one side. My wife also threw in the towel after a few bites of the steak and not finishing the potatoes, kale or mushrooms. After a few minutes, the manager came by. I described the quality of the food and he apologized. To his credit, without us bringing up the subject, he waived all charges so we didn't have to pay a penny. Needless to say, we will never be back. As I'm supposed to mention the ambience, there were lots of flat screen televisions showing hockey games but thankfully, the sound was turned down.