First off, I've been to the Guu on Thurlow, on Robson (Guu Garlic), on Gastown, and in Richmond.
I want to say that except for the one on Thurlow, I've pretty much only had so-so experiences at the other locations, ESPECIALLY the one on Gastown (VERY DISAPPOINTING). And the last time I went to Thurlow, the yukke was pretty bland and the shrimp chips were stale and the miso mayo was pretty off.
So overall, although I like Guu sometimes, I cannot say I am totally impressed with the other Guu locations as some of the reviewers here. I have, however, been to Richmond Guu on numerous occasions (at least 10 times) and although I have sometimes been disappointed with the fluctuating quality of the food, the overall experience is positive if I compare my experiences with the other locations.
Why would anyone complain that a restaurant is not noisy enough or crowded enough. Seems like a lot of people docked points off the ambiance b/c it's not as noisy or crowded compared to the Vancouver locations. Well, the restaurant is BIGGER, since space is cheaper in Richmond compared to Vancouver. I really don't see what is wrong with that. I personally do not like being packed like a can of sardines and waiting outside in the cold for an hour to eat.
And if you've been lately, you would notice that they hired a bunch of ridiculously loud boys that almost shattered my eardrums the last time I was there. So for those saying that they lack enthusiasm, I'm pretty sure that has been fixed.
And as for the reviewer saying that they are disappointed b/c there are no japanese girls running around.. you have issues if you think that is part of ambiance.
- I would give food 3 just b/c of the volatility of quality of the food. - Service is excellent - they always clean up our plates really quickly and get us water (sometimes without asking). If you live in Richmond you really appreciate this.
- Value is 4 - My boyfriend and I order 4 dishes and that pretty much fills us up - around $25 for the whole meal.
- Ambiance is 3 - It's nice there, but the people are just too loud for me when they greet people coming in. I know it's a tradition but do you really need to scream?