I've been to this restaurant twice and it had successfully scared me off the second time.
Food: From their pictures in magazines and outside I thought they were pretty delicious. Boy, how wrong was I. The food quality was not to standard. The proportions were small. I ordered fish and chips the second time, thinking it couldn't go wrong. The fish came, two fillets that were together the size of my palm, but half the thickness. They coated the fish with bread crumbs!! Clearly the fish was overcooked. The fries underneath really pushed my limits. They were cold, bland and must be worst fries I've ever tried. Furthermore all the fries added up to no more than the diametre of a cup. The plating was absolutely disgusting. It felt like they just threw the fries on the plate, baked it, and then threw the fish on top of them.
For dessert I ordered a tiramisu. Another wrong move. I asked the waiter does it contain any alcohol and if yes, what kind. He stopped for a minute and went to check, he quickly came back and mumbled a name which I didn't catch. When the cake arrived, the presentation was decent, but the quality was not. I couldn't taste a trace of alcohol in it.
Service: The service was slow. We sat there talking for a good 10 minutes before someone came to take our order. At the time, they only had 4 tables. The waiter was also unreliable. I ordered fish and chips, but when the dish came, it was deep fried chicken wings with fries. I asked them, and they said that was what's written down on the order. I was about to get into an argument with them, only my friends all said they clearly heard me ordering fish and chips. It was until then the waiter apologized.
Ambiance: The decor was nothing special. Due to the location of it within the Mall, the table we sat at gave us a enclosed feeling. Since the glass walls angled and joined together. The washrooms were quite odd. It was not part of the restaurant, instead you need to walk all the way out, and back into some hallway that belongs to the mall to find a washroom. When I first opened the door, I thought I was going into a sauna. It didn't have any open windows and even the handle inside was warm!
All in all, I think their food doesn't live up to what they advertise. I'll definitely not go back.