I dined here with 3 friends on a Saturday evening before a show. Anticipating the restaurant would be busy, we made early reservations (5:30). In our reservation we asked for window seating and were provided with a table with an excellent view. Although our waiter was extremely personable at the start, the minute it got busy (around 6 pm) it was difficult to get his attention. We ordered drinks from the bar that were costly and would’ve enjoyed another round but wasn’t offered. My 3 friends all ordered pasta dishes and portion size was substantial and, they say, the quality excellent. Originally I was going to order sablefish but at the waiter’s description of a halibut special, I decided to go with that. The halibut was excellent but very small. The piece was maybe 10 cm by 4 cm. That would’ve been sufficient if was served with potatoes or rice of some kind, unfortunately, it had only the barest, slimmest amount of vegetables (maybe a spoonful) that accompanied the dish. The entire entree would've fit on my bread plate with room to spare. I’m not a big eater and usually can't finish a restaurant size main course but this was truly more an appetizer. I found I was still hungry so we ordered desert. My mind was made up the minute I saw crème brulee on the dessert menu as it’s a personal favorite. It was delicious. My friends weren’t as impressed with the Tiramisu. I would’ve had coffee but it was never offered. At the end the bill came to just over $200 for the four of us which would’ve been fine had the service matched and had I at least been full when I left. We’ll choose the hotel buffet next time.
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Submitted Wednesday, July 20, 2011 - 2:53pm [Dine in]
I took my four teens here for supper on a Saturday evening. The decor makes it interesting and fun although perhaps the old fashioned theme would be better suited to some fifties music than football on the flat screens. The place was busy but not packed. We ordered a variety of meals and appetizers. I had a burger (forget what it was named on the menu but it had teriyaki sauce. The burger was good but the sauce soaked the bun and made it impossible to eat with your hands so I ended up having to eat it with a fork and knife. The nachos we ordered as an appetizer were ample but the cheese was hard and dry so the order had obviously been in the oven too long.
Service was an issue. We seemed to have two ladies servicing our table so you'd think they'd manage to keep our glasses filled but that wasn't the case. We had to ask repeatedly to have our drinks re-filled. When our meals arrived I asked for additional napkins. I asked again halfway through the meal and AGAIN when our plates were being cleared. It's a small thing but an annoyance. We would've ordered desert but were never asked and were simply handed the bill and then sent to the other side of the building to use debit without so much as a 'thank you'.
Although the decor and ambiance is fun this place needs to make more of an effort before it'll see repeat business from me.
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