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VJBabbotsfordSince December 19, 2006171 Reviews
Average Rating
3 (3)
  • Food3 (3)
  • Service3 (3.1)
  • Value3 (2.8)
  • Ambiance3 (3)

Reviews

Displaying 1 - 20 of 171 Reviews Found
Derby Bar and Grill17637 1st Avenue, #115, Surrey
Nice patio dining experience
Submitted Sunday, July 3, 2016 - 10:00am [Dine in]

We had a nice meal on the patio on Canada Day. The restaurant is right on the Canada US border. You take the last exit before the crossing to the US.
The theme of the restaurant is very much horse racing and they have many posters inside the restaurant of various horse races and each table has a screen that has horse racing. I much preferred our seat outside on the patio. We were the only customers on the front patio so it was very nice.
The service was okay but not great. The water was not topped up at all during the course of our meal and when we ordered a bottle of wine our server did not even open the bottle and pour the first glass (I think that maybe a first, sometimes the server will not top up the wine but they always at least open the bottle and pour the first glass). The food that we had was very good. We started off with an appetizer of calamari and it was a generous portion of crispy tender calamari served with tzatziki sauce, onions and tomato. For entrees my husband had the barbecue spareribs that he said were very good. The ribs were nice and moist, it was very flavourful and it was a good sized portion. I had a pork chop with a cherry sauce. The pork chop was well cooked and the cherry sauce was well paired with the pork chop. It came with mashed potatoes, and grilled, cauliflower, carrots, broccoli and asparagus. The vegetables were really good as they were grilled and very tasty, not like overcooked steamed or boiled vegetables that you often get.
I don’t whether it was just the evening that we were there or if it is a regular Friday feature but they had a 3 course menu that included soup or salad, entrée (one entrée was rib steak with 2 prawns) and dessert for $22.00. Our entrees were $19.95 each and for the quality it was good value.
After we had finished our meal and were enjoying our wine the owner or manager came out to chat with us for awhile. It’s nice to know your business is appreciated.
It was a most enjoyable evening on the patio. If we returned I would try to get patio seating again.

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Hamilton Street Grill1009 Hamilton Street, Vancouver
Good not great
Submitted Wednesday, June 15, 2016 - 12:07pm [Dine in]

It had been awhile since we have been to Hamilton Street Grill. They have a special promotion for the month of June - $20.00 for a Peppercorn Strip Loin with potatoes and vegetables. It is very good value. The steak is 8 – 10 oz. and was perfectly cooked and the vegetables were very good. The regular menu is a bit on the pricey side for the atmosphere. The restaurant is in Yaletown though so the rent in this area is pretty high. We shared an order of garlic butter shrimp with garlic toast and they were good. It was a very generous serving but as my husband said it was good but not great.
The service was good. The wine was topped up during the course of our meal but we just felt very rushed. The server also checked to see that our meals were satisfactory. We had just finished our appetizer and the steak was put on the table immediately. I felt it may have been sitting under a heat lamp waiting for us to finish our meal as my steak was lukewarm. We would just finish a dish and it would be taken away within a minute.
They charge fine dining prices but the setting is not really a fine dining venue. It is more of a casual dining ambiance. I would return and use my entertainment coupon or if they had a good promotion but I do feel that otherwise they are a bit overpriced for what they offer.
The evening we were dined there were only 6 tables occupied whereas the restaurant next door was packed with customers.

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Tommy's1308 Ross Road, North Vancouver
Good neighbourhood restaurant
Submitted Sunday, May 22, 2016 - 1:10pm [Dine in]

We had a wonderful breakfast at Tommy’s. It is a very small restaurant so the lineup seems to start very early on the weekend. When we left at 9:00 there was already a lineup. Service is efficient and quick. Coffee is self serve. I had the Mediterranean scramble, eggs scrambled with fresh tomatoes, spinach, feta cheese and onions. It was served with fried potatoes toast and tzatziki sauce on the eggs. My husband had waffles with bacon, fried eggs and potatoes. It was all very good.
There is only 1 washroom and if you are handicapped it might be challenging for you as you have to climb 2 stairs to get to it and the toilet is right in front of the sink. I do mean right in front, if you bend over while you are on the toilet you will probably bump your head on the sink.
It had many families when we were there. It is really a bustling scene but the food and service is very good.

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Ebo4331 Dominion Street, Burnaby
Excellent evening at EBO
Submitted Monday, April 25, 2016 - 10:48am [Dine in]

We had a wonderful evening at EBO. It is beside the casino but is far enough away that you do not get the loud noise of slot machines etc. from the casino. We parked in the parking garage for the casino and had to walk through the casino to get to the restaurant but the casino was not smoky as so many casinos are. The hostess was very pleasant. The room is very dark with the wood paneling and the furniture was also very dark. It is any open kitchen so you can see the meals being prepared. Our server Bridgette was very good. She explained that the kitchen was very open to substitutions so if there was anything on the menu that we wanted to make adjustments to the kitchen was definitely open to suggestions. Bridgette than told us some of her favorite items on the menu and left us to peruse the menu. Bread is not offered with the meal so we ordered a basket of cheese bread to start. It was delicious, served hot and crusty with the cheese nicely browned and melted into the bread. Yummy. For main courses we both went with a couple of Bridgette’s suggestions. I had the 10 oz. rib steak. It was cooked to perfection served with a peppercorn sauce, potato puree, mushrooms (a very generous portion), onion ring and asparagus. My husband had the sablefish. He said it was one of the best sablefish that he has had. The exterior was carmelized, with a black pepper jam but the fish was perfectly cooked and nice and moist. It was served with Chinese rice with Chinese sausage that he was also raving about. For $27.00 it was very reasonable for the quality of the dish. After we finished our meal, Bridgette placed 2 dessert dishes on our table and said she had a surprise for us. She then presented us with a complimentary dessert platter with raspberry mousse cake, chocolate mousse cake and red velvet cupcake. What a lovely gesture. When she presented the bill we also received lollipops consisting of white chocolate with slivered almonds and dark chocolate with dried fruit. During the course of the meal one of the chefs – Harry – also stopped by our table ask about our experience and asked for our input. He mentioned that the menu will be changed over the next couple of months. My husband told him that whatever they do they must keep the sablefish on the menu.
It is a real gem. Sometimes when you try a new place your expectations are high and you are fortunate if your expectations are met. EBO exceeded our expectations. We would definitely return and recommend to others.

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Malt and Marrow1269 Hamilton Street, Vancouver
Less than average
Submitted Sunday, January 10, 2016 - 4:50pm [Dine in]

The whole experience here was very disappointing. The ambiance is okay. They had music playing but they had absolutely no customers other than my husband and I on a Friday evening so it just seemed weird. I did not care for the music and it seemed very loud since it was just the 2 of us. We were there for 1 ½ hours and we did not see any other customers while all the other restaurants on Hamilton were bustling. There were a couple of other people that came in later on in the evening but I think that they must have been friends of the owner because they were sitting at the bar and they were eating with the staff. When we arrived we said that we wanted to have happy hour as it was 5:30 and there was another 30 minutes left on happy hour. We looked at the menu and did not see any happy hour menu so we had to ask our server (same guy who greeted us). He pointed out the wines that were available during happy hour and was about to walk away. I asked him about appetizers that had happy hour pricing and he told us what was available. If you have happy hour you should have happy hour menus and not be so reluctant to tell your clients what your happy hour specials are.
Our meal was reasonable as we stuck to a couple of glasses of wine and ordered 2 appetizers off the happy hour menu. We had calamari, a happy hour special. It would not be worth the regular menu price. They were very anemic looking calamari and just not very interesting. We also had the chicken wings off the happy hour menu. They were not very interesting and with just 8 small wings on the plate definitely not worth it if you were paying full price. The prawns were okay but didn’t have a great deal of taste. The best appetizer we had was the bone marrow but no better than Flying Pig on the next block and the rest of the food at Flying Pig is far superior.
Overall we were very disappointed and would not return.
We ordered a second glass of wine before happy hour was over and waited and waited. Finally I interrupted our server while he was standing at the bar talking to one of his co-workers and asked if we could have our wine. It’s not like they were busy.

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Brix Restaurant & Wine Bar1138 Homer Street, Vancouver
Mediocre food, abysmal service
Submitted Monday, December 21, 2015 - 12:33pm [Dine in]

This was a very disappointing evening.
There is seating downstairs and upstairs as well as patios on both levels. We were seated on the upstairs level. The upstairs is the more formal of the two with white linen tablecloths and a more formal atmosphere. They have a couple of tables on the outside patio upstairs and they looked very nice. It is a beautiful room and the menu prices are not unreasonable if the food is good (it was not) and the service is good (absolutely one of the worst experiences I’ve had service wise in a restaurant.)
Water was brought to our table reasonably quickly but after that it was a good 20 minutes before anyone asked if we would like a drink. Dinner took over 2 hours and we had l glass of wine each, 1 entrée each and a shared dessert. A table of 2 ladies beside us had appetizer, entrees and dessert and were finished their dinner and we still had not received our entrée. They sat down 20 minutes after we did. I guess if you’re 2 attractive ladies you can expect better service. For entrees my husband had the lamb shank that he said was very good. I had a ½ Cornish game hen that was overcooked and came with very bitter kale and potato rosti. We waited well over ½ an hour from the time we ordered dessert until it was brought to the table. We shared a pecan tart. I’ve had better pecan tart from Safeway. I told my husband that I should give them my recipe for pie crust as their crust was lacking any flavor and slightly on the tough side.
It is really unfortunate because it is a beautiful room and the prices are reasonable for the Yaletown area but the food was not good and the service is a joke. My husband is generally a very generous tipper but I told him that the service was so bad that he needed to adjust his tipping accordingly.
We would not return. There are too many really good restaurants to give this one another try.

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Cabin, The12302 Beecher Street, Surrey
Cozy restaurant in Crescent Beach
Submitted Sunday, December 13, 2015 - 10:11am [Dine in]

This is a very appropriately named restaurant in Crescent Beach. The outside looks like an old cabin that you would find in the forest somewhere. The inside was nice and cozy and it felt like we were enjoying dinner at someone’s home. I heard someone at another table mention that it used to be the Beecher Street Café.
We had an entertainment coupon providing us with a 25% discount but even without the coupon we found the prices to be very reasonable for the quality of the food. The most expensive entrée was the special of the day – a Cajun halibut for $29.00. Desserts were $8.00. I forget the price of the appetizers but they were also very reasonably priced. The service provided by our waitress Courtney was very good. The restaurant was packed but she still topped up our wine once and checked to be sure everything was okay. For an appetizer we shared an order of calamari with tzatziki sauce. The serving was very generous and the calamari was tender and nicely seasoned. For entrees my husband had the pork tenderloin. It was moist and very flavourful. I had the beef short ribs. They were so tender and the sauce that accompanied it was terrific. Both entrees came with garlic mashed potatoes, zucchini and carrots. The vegetables were very well cooked and complimented the meat very well. We shared a chocolate peanut butter pie for dessert and it was delicious. My husband just loved it. With the entertainment coupon providing a 25% discount on food our dinner with shared appetizer and dessert, 2 entrees, a bottle of wine and tip was $96.00. Without the entertainment coupon our dinner would have cost us $96.00 + tip. It was good value for the money and we enjoyed the evening tremendously.
I highly recommend The Cabin for a nice casual meal in a cozy environment with good food and service.

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Sneakers Sports Lounge2550 Yale Court, Abbotsford
Not great
Submitted Monday, October 5, 2015 - 11:52am [Dine in]

It’s okay. Prices are not too bad except for an order of yam fries that were $7.00. Yikes for a pub that’s a bit steep. Ambiance is zilch. It’s upstairs from a fitness facility and they have a few tv’s on for sports fans. My husband had a chicken burger with soup and a side of the yam fries. His dinner was decent. I had fish and chips. The fish was cod and it was past its best before date. It definitely wasn’t fresh but I couldn’t be bothered sending it back and waiting for another entrée. The server was good. She checked on us and delivered out food in a reasonable amount of time. It’s unlikely that I would return $7.00 for yam fries and stale fish just don’t do that much for me.

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Bavaria Restaurant33233 Walsh Avenue, Abbotsford
Good European food
Submitted Sunday, September 27, 2015 - 3:05pm [Dine in]

We had dinner here on Friday night. You have to climb a steep flight of stairs to reach the restaurant. There was a somewhat musty odour as we entered the restaurant. The ambiance is decent. The room is somewhat dark. The service was very good. We shared the lobster bake as an appetizer. It was very good. It came in a ramekin that is generally used for escargot and had a lovely garlic butter on the bottom, a generous serving of lobster and a good topping of melted cheese. It was a very tasty dish. For entrees my husband had wiener schnitzel with barbecued spareribs. The schnitzel was crispy but nice and moist inside the spareribs were tender and not dry. The boneless spareribs were basted with a lovely barbecue sauce. I had the schnitzel cordon bleu and it had a very generous amount of cheese and ham on the schnitzel. Dinners come with goulash soup and garlic bread and entrees are served with pan fried potatoes and red cabbage.
Wine prices are very reasonable. We had a ½ lt of wine for $13.00. The meal was good value for the money and the food was well prepared.

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La Pentola della Quercia350 Davie Street, Vancouver
Good food but pricey
Submitted Sunday, September 13, 2015 - 10:16am [Dine in]

We had a great evening at La Pentola. It was a special occasion and we decided to have the 7 course meal. You just tell you server at the beginning what allergies and foods that you do not like and they serve you dinner accordingly. The meal costs $60.00 and consists of 3 appetizers, 2 pastas, 1 entrée and 1 dessert. The food was very well presented, imaginative and had great flavors. The only item that I found to be just average was 1 of the appetizers – humbold squid server with runner beans. I did not find it that interesting. I guess I prefer my squid served calamari style.
The ambiance is okay. My husband said they are probably aiming for casual elegance. The room is softly lit in the evening but we were seated near the bar so it is not like there is a great deal of privacy. I also did not care for the dress code or lack thereof. All the servers worn jeans and couple of them looked at least presentable but some of the staff looked down right scruffy like they had just come from the beach. One of the servers even had flip flops on. Not really good considering the prices that they charge. That being said the service itself was terrific. When I mentioned at the beginning that they dishes seemed to be coming out of the kitchen too quickly and we wanted to relax and enjoy our meal they were very quick to respond to our request and thereafter always asked if we were ready for the next course.

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Flying Pig, The1168 Hamilton Street, Vancouver
Good food and service
Submitted Monday, September 7, 2015 - 1:41pm [Dine in]

We had a wonderful dinner here. We arrived at 5:30 and did not have to wait for a seat. We were given a lovely window seat that was great for people watching. It’s a very busy restaurant and the tables are very close together. It is not the place to go if you’re wanting a nice romantic dinner.
The service from our server Joshua was amazing. He described the dishes very well and made recommendations of items that were his personal favorites. A nice sliced baguette was brought to our table while we perused the menu. The portions seemed to be fairly large so we decided to forgo appetizers and concentrate on the entrees. My husband had the pork rack with pulled pork poutine. It was very good. I had the beef short rib in a red wine reduction with bone marrow. It was delicious and the bone marrow was heavenly on the baguette slice. We decided not to have dessert as we were full. The service from Joshua throughout the meal was truly exceptional. When he presented the bill he had written a comment on the back of the bill thanking us and telling us that he had enjoyed waiting on us. What a lovely gesture. The menu is small but we found have many items that interested us.
We would return for sure.

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Dave's Fish & Chips3460 Moncton St., Richmond
Good fish and chips in Steveston
Submitted Tuesday, July 21, 2015 - 11:01am [Dine in]

Dave’s is in Steveston village. We stopped for dinner on a Friday evening. They have a very small menu that is centred around fish and seafood. My husband had 2 piece halibut and chips and I ordered the platter. The platter was supposed to have scallops but I told our server that I did not like scallops and could they substitute one of the other items she said they could either give me 1 more oyster or 2 extra shrimp. I asked for 2 extra shrimp. My platter came with 1 piece of my fish of my choice (cod, halibut or salmon). My platter consisted of 1 piece salmon, 1 oyster, 4 shrimp and chips. The fish was very well cooked and the serving was very generous. The batter on the fish was very light and crisp but the fish itself was nice and moist. The oyster and shrimp had panko coating instead of the regular batter that was on the fish. Although the panko coating was good I personally would have preferred the oyster and shrimp with the regular batter.
It’s a very cute restaurant decorated in blue and white. It has a mixed clientele. The service was very good. Our server was very friendly and efficient.
Dave’s is a good stop if you’re in Steveston and have a craving for good fish and chips. We had a nice walk around the village after dinner.

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Le Vol Au Vent14959 Marine Drive, White Rock
Lovely evening on the patio
Submitted Monday, June 29, 2015 - 10:45am [Dine in]

We had a wonderful evening at Le Vol au Vent. We made reservations and requested a table on the patio as they do not have air conditioning and BC is exceptionally hot this year. We arrived early and were greeted warmed by both the chef and his wife – I believe her name is Dana. She said that our table on the patio was ready but if we wanted to move inside there would be no problem. The patio is great for people watching and the ocean is right across the street.
As others have mentioned the service is slow since the wife was serving all the tables and it was a very busy evening. We never felt like we were ignored though and she was very pleasant and helpful the whole evening. She explained the various wines that they had available and also told us about the specials. At the end of the evening she gave us a small glass of a different wine for us to sample.
We started off with morel mushrooms vol au vent in a lovely cream sauce. For entrees my husband had the rack of lamb medium rare. It was very tasty and was a decent size. I had the filet mignon with a cognac sauce that was just heavenly. The entrees were served with vegetables and pommes frites. The pommes frites were really good dipped in the cognac sauce from the steak. The entrees also came with what I think were gnocchi. They were not very interesting but this is really a minor quibble.
It was a lovely evening on the patio with great food served in a leisurely fashion. If you’re looking for a quick meal this is not the restaurant for you but if you want to just relax and enjoy yourself this is a great spot.

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Okonomi Sushi Restaurant13448 108th Ave, Surrey
Don't let appearances deceive you. They have great Japanese food
Submitted Sunday, June 21, 2015 - 9:52am [Dine in]

The restaurant is in a somewhat run down area of Surrey but don’t let appearances deceive you. It is a very small restaurant but we were very warmly greeted as we walked in the door. It is a very casual restaurant and there is not much in the way of ambiance but the service was very good and the food was served in generous portions and very well prepared.
When we first ordered our waitress told us that we had probably ordered too much food. We were thinking the portions sizes would be what we generally get at Japanese restaurants that we’ve dined at. We received complimentary bowls of miso soup, very tasty and it was served with spoons for those of you who do not like to just pick it up and drink from the bowl. We had an appetizer of gyoza and they were also very good. Ebi Suomono was served with 2 good sized shrimp that were very tender. Most of the time when we order this dish they just have a few tiny shrimp in the bowl. We also had the following dishes. BBQ short rib on special. It came on a sizzling platter with mushrooms and onions on the bottom that had soaked up the flavor of the sauce and meat. Delicious. Chicken teriyaki was also a very generous portion and came on a bed of cabbage and mushrooms. Shrimp tempura was one of the best shrimp tempura that I’ve had. The batter was very light and crispy. It was not at all oily. Heavenly. We had 2 bowls of rice with our dinner. For dessert we finished off with tempura ice cream. I think I would rather just have plain ice cream, however the presentation of the ice cream was lovely with chocolate sauce drizzled over top and a sliced strawberry.
The total tab for this feast was just under $40.00 before tip. The service was very good. Our waitress was so cheerful and she checked on us frequently to ensure that we had everything we required.
We would definitely return to Okonomi

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Poor Italian Trattoria & Ristorante3296 East 1st Avenue, Vancouver
Too pricey for the quality of food
Submitted Tuesday, February 10, 2015 - 12:53pm [Dine in]

Our party of 4 had lunch here last week. The inside of the restaurant is very nice. It has a cozy feel to it with its warm paint color, paintings and décor. The service was very basic. There was no effort made by the waitress to engage us in any conversation. I’m not sure whether it’s because there was just 1 man at the table and she felt that she didn’t have to extend herself. In any case it did not make us feel especially welcome.
Between the 4 of us we ordered 4 pasta dishes – pasta with Italian sausage, tagliatelle with duck and forest mushrooms, lasagna and penne arrabiata. My pasta dish the tagliatelle with duck and mushrooms was very disappointing. Since we were with a group I did not want to say anything so I just left the majority of the meal on my plate. What a waste considering the dish was $20.00. The waitress did not ask if there was a problem with my meal. In fact there was no quality check at all. Lunch was served with a very nice baguette. The baguette was in fact the best part of the meal. Most of the pasta dishes at lunch are from $l6.00 to $20.00. For the quality, ambiance and service I feel it was overpriced.
I would definitely not return. Vancouver has too many really good Italian restaurants that offer better food and service at more reasonable prices.

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Galini Greek Kouzina & Grill19475 Fraser Hwy, #101, Surrey
Good value. Large portions
Submitted Friday, December 26, 2014 - 12:11pm [Dine in]

We came on an evening in December and I think they had a lot of office Christmas parties. We had reservations but even with reservations we had one of the worst seats in the restaurant. We were seated at a table right beside the bar so wait staff and customers were walking by our table all evening. This is hardly conducive to a nice evening out. We asked if we could have one of the booths near the bar but were told that it was reserved. I would ask for a table in the main dining area next time.
All entrees come with soup of the day and a choice of Caesar or greek salad. I had the moussaka and it is probably one of the best moussakas that I’ve ever had. My husband had the rack of lamb and he also was very impressed with his dinner. The portions are very generous.
The pricing is fair for the quality and quantity of food. Service was very good.
We would return but only if we could have a different table.

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Sheila's Bistro and Lounge2181 160 St, Surrey, BC, Surrey
Nice bistro in Surrey
Submitted Tuesday, October 7, 2014 - 11:29am [Dine in]

This place is well hidden as others have commented. Once you’re inside the room itself is lovely and they have a nice patio area outside. The inside room is well lit and it has nice high ceilings. It’s very nice decorated. When we were here for dinner on Sunday it was very quiet. We arrived for dinner at 6:00 and when we left at 7:30 there were no other customers. I think that they were going to close early.
Our server Alex was terrific. He obviously enjoys his job very much and was very helpful and knowledgeable. He was always there when you needed help or had questions but the rest of the time he left you alone. He offered to let us sample a wine to decide if we wanted a full glass. We shared the prawn appetizer of the day. They were magnificent. The prawns were very fresh and it was simply prepared with garlic butter, smoked paprika and chili flakes. They were served with slices of lightly toasted baguettes. It was a truly outstanding dish. My husband had the special of the day – roast prime rib au jus served with perfectly cooked Yorkshire pudding, baked potato and salad. The prime rib was cooked exactly as my husband had requested and it was a very flavourful tender cut of beef. I had the osso buco. It was good but it was not one of the better osso buco’s that I’ve had. It came with the same salad that accompanied my husband’s entrée and polenta. I have to say that I did not like the polenta at all. I found it very heavy. Neither one of us cared for the salad. I think I heard Alex tell another table that it had hearts of palm (not a fan of hearts of palm). For dessert we shared an order of cookies and cream. This was 2 large chocolate cookies topped with vanilla ice cream and chocolate drizzle. It was delicious. Alex had graciously had it divided in 2 before it was brought to the table.
It was a lovely evening and we thoroughly enjoyed ourselves. Beautiful restaurant, amazing service, better than average food for the most part and fair prices.
We’ll be back. I just wouldn’t order the osso buco again.

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Rangoon1602 Yew Street, Vancouver
First time for Burmese food
Submitted Tuesday, September 30, 2014 - 10:20am [Dine in]

We wanted to try something different for dinner and so we went to Rangoon for Burmese food. It’s located in Kitsilano. It has a nice outdoor patio. I found the inside of the restaurant to be not very well lit and so for my tastes I found it to be a dull and dreary. It was very quiet on Sunday night when we were there. There was 1 couple that had just finished eating and there was only 1 other table for dinner while we were there. This is a family run restaurant and they had a couple of very young girls bringing candles to the tables and handling minor chores around the restaurant. Service was decent but certainly nothing special. After our meals were brought to the table we did not see our server again until we had finished eating. The food was somewhat disappointing. I’m sure it was well prepared but we both found our dishes lacking as far as flavour was concerned. I decided to try the pork belly with pickled mango. At first I had a hard time finding the mango but when I did find a few chunks of mango they just had a very salty taste to them. There were also large pieces of mango pit still attached. My husband had the spicy butter chicken. It was not really very spicy. Our server gave us a complimentary dish of apples and cantaloupe after our meal. My husband said he would rather have gone out for Thai food.
The prices were not too bad but we found the food to be very basic and lacking any distinctive flavours. The entrees come with grilled vegetables and buttered rice or buttered mashed potatoes.
I have to agree with my husband’s assessment. We should have gone out for Thai food instead. This was our first experience with Burmese food and for us it was not as appealing as other Asian cuisines.

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Fishworks Restaurant91 Lonsdale Avenue, North Vancouver
Okay - Not great
Submitted Sunday, September 21, 2014 - 10:08am [Dine in]

We had dinner here last night.
It is a nice cozy restaurant as others have mentioned. Tables are nicely spaced so you are not too close to other diners. A couple of tables had problems with the sun being right in their eyes while they were dining and the restaurant did not seem able to anything to rectify the situation. I found the menu very limited and for that reason alone I would not go back. The menu is almost all fish dishes with just a couple of other items on the menu. The server brought an order of bread to the table to share with just 2 small pieces of bread. We decided to start with an order of mussels in a tomato sauce. The first one I had was absolutely disgusting. It had gone bad. I said to my husband that he was on his own as I could absolutely not eat this dish. The first mussel that my husband had was pretty good but the second one he had was the same as mine. Definitely past it’s best before date. We called our server over and returned the dish. He offered to give us another but we declined. If 2 out of 3 mussels are bad what are the odds that the mussels in the kitchen are any better? We decided to share the curried squid instead. It was a generous serving and decent but I found the breading a little too heavy for my liking. My husband had the special of the day – halibut with a mango beurre blanc and vegetables. I had fish and chips. My husband really enjoyed his halibut. It was beautifully cooked and the sauce complimented it nicely. My fish and chips were a very generous serving but it came on such a small plate that it was impossible to cut the fish without getting food all over the table. Come on. Use a decent size plate. The fish inside was nice and moist but the batter had areas that were raw and not cooked. The chips are large and not the small fries that I like. They were not crispy on the outside and the inside was very mealy. We were 2 hours over dinner as the food was coming out of the kitchen very slowly.
We would not go back because I find the menu very limited and the food was just average.

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Ciao Bella Italian Restaurant703 Denman Street, Vancouver
Arrivaderci Ciao Bella
Submitted Monday, July 28, 2014 - 10:53am [Dine in]

Wow! Last night was so bad compared to our previous experiences that we will not return. They did not have parking in the back as the lot was filled with cars from bicycle rental shop in the same strip mall. The manager – Oriental fellow basically said too bad there is nothing they can do about it. Oh well. Our server – a lovely blonde girl was very good. She was very pleasant the best part of what was a very disappointing evening.
Our waitress explained that in addition to the regular menu and the 3 course special for $28.95 they also had a roast beef special for $18.95 that included lobster bisque or salad and came with Yorkshire pudding and vegetables. I decided to go with the roast beef special and my husband decided to go with the 3 course meal. I told them that I wanted the roast beef rare. They said it might be more than rare but it would be no more than medium rare. I started off with the lobster bisque. It was a bit watery, not the greatest soup but for the price it was acceptable. My husband said his salad was very good. It was a good size and the greens were very fresh. For his entree my husband had the chicken breast with pancetta and penne pasta. He said it was okay, nothing special. My roast beef was not good at all. It had a funny texture to it and I did not enjoy it at all. When our lovely waitress asked how our meals were I told her that my dinner was not very good. She was very gracious, she apologized and asked if I would like to order something else. I replied that I would and she said she would bring me the menu again. The next thing I know the manager or whoever he is was standing by the table. He said that they had told me the beef might not be rare (that was only part of the issue – the main point was that the roast beef was probably one of the worst roast beef dinners that I’ve had). He refused to take the dish back to the kitchen. My husband said that he would change plates with me and offered me his chicken and he took the roast beef. The chicken was also very poorly prepared. My husband said that 1 of the pieces of roast beef was very well done. Dessert was a cheesecake that looked and tasted like it came from a supermarket. Through all this our waitress was so pleasant. I think she was very embarrassed by the way her co-worker had handled the whole situation.
We have gone to Ciao Bella on numerous occasions over the past few years and suggested it to friends as a place for dinner but after last night we will definitely not be going back. The gentleman who was there definitely needs to take some courses on good customer relations. You’ve lost clientele that frequented your restaurant on a regular basis. All this could be resolved by handling the situation the way that our waitress would have handled it. If you want crappy food that they will not allow you to return or compensate you for in any way then you should dine here. The manager will also treat you like you are dirt under his feet. There are too many really good Italian restaurants in Vancouver to be treated with such disrespect to eat crappy food.

The only reason for the 3 on Service is because of our waitress. If I was rating based on the manager I would give it a 1. I split the difference. I would have given her a 4 for service

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