Submitted Friday, December 14, 2007 - 10:18pm [Dine in]
My husband and I received a gift certificate for this restaurant. Although a little difficult to locate (tucked between the Market on Yates and London Drugs), this small restaurant was quaint and brimming with atmosphere and character. Our waitress was very friendly, and helpful in suggesting an order and wine. You could tell that the food was made right from order (not ahead of time as with many other restaurants), but it did not take too long to come to the table and was delicious. It was a lovely experience, but definitely on the more expensive side. Our gc was for $50, and our bill still came out to $20 + tip.
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Submitted Friday, December 14, 2007 - 10:07pm [Dine in]
The title says it all. I went with a group from work to the Rathskeller for a nice social outing and diner. We were kept waiting over an hour for our food. This is after waiting 1/2 hour to order (and it was not busy). After asking when our food was coming, I was told it would be at our table in 3 minutes. After 20 minutes of additional waiting I advised the waitress to cancel my order as I could not wait any longer to eat and would be leaving (the rest of my group stayed). The owner of the Rathskeller asked me to stay and when I refused told me "Well, you're a jerk!". I promptly left and on my way out she told me sarcastically that there was a McDonalds around the corner. She then proceeded to tell my group what a horrible group we were, etc. I have never received such horrible service (and insults) in a restaurant in my life. Especially when I was polite and as tolerant as I could be of the extremely long wait.
Was this review helpful? 3 / 11 users found this review helpful.