I have eaten at Sun Sui Wah for ages since it inhabited its old space on Main. When it opened...all I could say was WOW and AWESOME. Unfortunately, THAT WAS THEN.
On Jan 15, 08 I went there for dim sum just before leaving for vacation. The food was fine as it stands for Chinese food but this is not the Sun Sui Wah of the good old days. Disappointing Ha Gow, Shiu Mai, terrible noodles...all were not very tasty or satisfying or cooked properly.
On Jan 31, 08 I went there yet again for a private dinner banquet for 6 tables. Since this was the umpteenth time we have done this, I thought I knew the routine. Instead, the food used sub par ingreedients such as freezer burnt scallops, overcooked chinese greens, and undercooked rice. Those would already make many upset but the worst was yet to come...they actually cheated us of food.
I almost expect some restaurants to not give full portions of items like lobster or crab. Unfortunately, I have had this experience a few times elsewhere but NOT BEFORE at Sun Sui Wah. This is supposed to be one of the top Chinese restaurants in Vancouver? - The mighty have fallen. There was supposed to be a dish of crab and lobster in superior stock - a standard dish. They gave us almost a full crab minus one leg but only 1/3 of a lobster - there was the head, the tail, 2 claws, and 2 dime sized pieces of tail meat literally...I counted! I checked the others too without making a scene - very similar and all had no legs - the telltale sign that a large part of the lobster was missing. Terrible.
To boot the service was awful as the waiters kept spilling things on people, knocking into people and at the end, the manager came and asked for $10.00 more for a tip. We just spent over $2000 on food alone and tipped appropriately and he comes grovelling for $10 more? What a joke. What a loser.
I will not be returning anytime soon unless someone can convince me things have gotten better.