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verilywest vanSince December 1, 200810 Reviews
Average Rating
2 (2.1)
  • Food2 (2.1)
  • Service2 (2.2)
  • Value2 (2.1)
  • Ambiance2 (2)

Reviews

Displaying 1 - 10 of 10 Reviews Found
Brokenrice Vietnamese Restaurant4088 Hastings Street, Burnaby
Nice place but oh so cold!!
Submitted Thursday, November 21, 2013 - 4:01pm [Dine in]

Had lunch at Broken Rice today, solid Vietnamese offering, typical Pho joint menu nicely cooked and presented, decent service though food took a while to come - appeared to be cooked from scratch rather than reheated so no problem. The big negative was the place was seemingly unheated and felt like an ice box: a thermostat on the wall showed a temperature of 64° but it felt much colder: won't be rushing back until next summer!

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De Dutch Pannekoek House657 West 3rd Street, North Vancouver
Pay through the nose for lousy service and bad food - avoid!
Submitted Saturday, June 1, 2013 - 2:40pm [Dine in]

With very little choice in this butt of North Van location, I ate breakfast here and will certainly never make the same mistake again. The shack like building is not particularly inviting and the sour faced server with an overdose of bad attitude was nowhere to be seen until I sat down at a table she made it obvious she didn't want me to take, then slammed the menu down on the table and went to the other end of the restaurant to play with her phone. Eventually took my order for BC Bene which came quickly but was uneatable - the salmon smelt and tasted rancid, poached eggs were undercooked to the point of being nearly raw, and the hollandaise sauce had a strange taste and globular appearance - dreadful, and undoubtedly the worst breakfast I have ever encountered, also expensive at over $20. I've eaten in other De Dutch restaurants before and enjoyed the food but this North Van location is really the pits.

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Closed
Cafe Regalade2836 West 4th Avenue, Vancouver
Good Food spoilt by dreadful server attitudes
Submitted Sunday, March 25, 2012 - 6:24pm [Dine in]

As regular customers of La Regalade in West Van, we decided to take a trip over the bridge to try the namesake Café's breakfast offering. Arriving for breakfast at 10.15 a.m., Sunday, at a half empty restaurant, we were surprised to see two members of our party standing outside in the cold. "They won't give us a table until all 8 of our party are here" we were told. OK, maybe when they are busy, but half full? Or maybe that should be half empty? The 4 of us went inside again to ask for a table, where grudgingly, after seemingly being required to swear our solemn oath that the other 4 members of our party were definitely en route, we were eventually granted an appropriate quota of the several empty tables. So far, so good. Enter two more of our party and a request that we be served drinks of a particularly sour faced server who had obviously made up her mind that whatever experience we had of Café Regalade would not be a good one. A little while later, another more pleasant person brought our drinks and we (yes, all 8, can we now order please?) ordered our food. After a long wait of nearly one hour and finally a frustrated request as to the whereabouts of our food, our meals at last arrived. and after a further request for drinks top-ups was eventually met with appropriate reluctance and unpleasantness from Ms. Sourpuss, we tucked into what was undoubtedly attractively presented food. Despite the dreadful staff attitude and long wait, we enjoyed the food and convivial company of our group, even added a decent tip in our $160 bill - let's hope it went to the only server who smiled at us in the 2 hours we were in the restaurant! Maybe their Vancouver misinterpretation of Gallic culture is that it is fashionably French to give sour-faced and slow service? As regular visitors to France we know that this myth no longer prevails, and in Vancouver with its myriad choice of good restaurants and bistros, I can't really see that this is good strategy. Bien sûr we certainly won't be adding this restaurant to our regular weekend brunch venues or recommending it to our friends.

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Closed
Taylor's Crossing Restaurant and Brewpub1035 Marine Drive, North Vancouver
Good beer, poor food and mediocre service!
Submitted Tuesday, September 20, 2011 - 10:53am [Dine in]

We've eaten at this restaurant several times over the last couple of years but won't do so again as each time we've been it's got worse. Friendly front of house staffer told us it was her first night which might account for the length of time it took to get served. Drinks eventually were ordered and then came promptly. We had to chase a server to take our food order (despite the fact that this is a large restaurant with only 5 tables occupied on what we'd expected would be a busy Friday night). Beers were excellent but it took forever, over half an hour and more chasing for our food to arrive. Fish and chips was a disaster: sad, soggy chips, coleslaw that might have been fresh a week ago but was just a mushy mess by the time we got it, and thick, hard, overcooked batter covering what, if properly cooked, looked like it would have been a nice piece of cod: a complaint to the server was just shrugged off. Butter chicken was a better option and quite tasty. Sorry to tell you Mark James, you're not doing a very good job of managing what used to be, and still should be, a nice location.

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Closed
Mui Ngo Gai2408 Nanimo Street, Vancouver
Gone off the boil
Submitted Sunday, May 8, 2011 - 7:19pm [Dine in]

We had previously eaten at Mui Ngo Gai several times and liked this restaurant, but hadn't been here for a while so decided to try it again last weekend - very disappointing! What has happened to the food and service? A wet night in Vancouver and the restaurant was very cold and only a couple of tables were occupied. We ordered dishes we'd enjoyed here on our previous visits but were very disappointed to find the standard of food did not measure up to our previous experiences here. The Bánh Xèo was basically pancake and soggy bean shoots - after a search, we managed to find a tiny trace of meat and 3 small shrimp - hardly the feast that this dish can be in restaurants like Thai Son! Gà xào xả ớt (Lemongrass chicken with chili) was burnt and otherwise tasteless. 3 different pho dishes were unremarkable. I noticed a sign saying they'd opened another branch of this restaurant on Kingsway and wondered if they had taken the previous cook and staff there as service was very slow and indifferent and the owner walked though the restaurant a couple of times without speaking to anyone and seemed too busy with whatever he was doing in the back room to bother with his customers. $130 for six of us seemed high in view of the poor food and service - 9 of us ate royally at Dynasty today for $135 and there was no comparison between Mui Ngo Gai and the vastly superior food, standard of decor and service there. This place has definitely gone way downhill since the last time we were here and, with so many other good restaurants in Vancouver these days, I doubt we'll go back again.

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Closed
Le Bistro Chez Michel224 West Esplanade, North Vancouver
Sad, outdated and tired place, staff and food - a great makeover candidate for Gordon Ramsey!
Submitted Sunday, September 5, 2010 - 10:42am [Dine in]

My wife and I saw this place's ad for mussels and rose wines in the local paper, and, recently back from a wonderful holiday in Provence and fighting nostalgia, thought we'd give this restaurant a try - we hadn't been there for several years since a dining there with a friend who became seriously ill after eating the oysters.

How does this place keep going? Saturday evening with 9 couples spread through two massive rooms and a large terrace - it surely couldn't pay the wages for 4 front of house staff plus whoever was in the kitchen. This place has no atmosphere or energy whatsoever and the staff make it resemble a funeral home in a poor B movie. The elderly retainer who served us was pleasant enough but boring: the other three staff didn't smile all night and just seemed to wander about the place looking for something to pass the time until the place closed - nobody made us feel welcome and there was less atmosphere than a public toilet. Menus and wine list looked OK - but that turned out to be the highlight of our evening! We were pleased to see a decent French rose wine sold by the bottle, half litre and glass and ordered the half litre - sorry, we were told, its off! The alternative was only sold by the bottle and expensive. An unpleasant sting. We ordered escargots and wild boar pate for starters: both fresh from years in the freezer I guess - the pate was disgusting, like eating a wad of cotton wool and no flavour whatsoever. The escargots tough and certainly not fresh. Two indifferent mussels dishes, both overwhelmed by over-spiced sauces and served with greasy and overcooked fries - we had to ask for bread, which was, at least, fresh and warm. We ordered creme brulee and chocolate mousse for dessert - both obviously either from the freezer or a long stay in the fridge - no taste to the brulee and the mousse was stodgy and clearly had been made a long time before making it to the table. We asked if we could speak to the owner who I understand is also the chef and were told he wasn't there - figures! No chef on a Saturday night?!! We declined coffee and paid our bill - $140 with HST and tip - I suppose that's how they keep going by stinging any poor lost soul who ventures in, we certainly won't make that mistake again, though I don't expect it will stay in business much longer. This certainly bears no resemblance to the excellent restaurants we remember from Provence - Where is Gordon Ramsey when you need him?

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White Spot752 Marine Drive, West Vancouver
How does this dreadful place still exist?
Submitted Sunday, August 8, 2010 - 10:41am [Dine in]

We hadn't been to White Spot Park Royal for a long time, preferring the other more exciting Park Royal offerings like Milestones, the Keg, Cactus Club, the new 5 Guys Burgers and an excellent food court but decided to go there for lunch yesterday - what a mistake! Uncleared tables, disgustingly filthy carpets, dirty tabletops, unpainted drywall repairs, dark and dingy... the place looked more like a run down Skid Row greasy spoon joint than a West Vancouver institution but we made the mistake of staying. The server brought us drinks promptly but our order of fish and chips and beef noodles took 35 minutes and a reminder to the server to appear. The beef was OK though lacking in vegetables, just a few token small pieces of pepper; the fish and chips burnt on the outside but then a half inch coating of soggy, uncooked, dough like batter - the fish inside was OK but I had to peel off the disgusting batter to eat it. A visit to the washroom before leaving necessitated me wading through urine on the floor and dirty used paper towels in the hand basin. How does this place still exist with such other great offerings (including the food court and even MacDonalds) all of which are so much better - time White Spot got its management act together at this location?

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Green Lemongrass1086 Kingsway, Vancouver
Good food
Submitted Saturday, May 15, 2010 - 6:49pm [Dine in]

Two of us ate lunch at this fairly new addition the the plentiful and competitive Kingsway Vietnamese offering - good food, great Cha gio, a better than usual range of Pho, Hieu Tieu and congees, simple rice and noodle dishes plus a number of more expensive "specials". Simple but good desserts. Food was tasty, well presented and good, service pleasant and prompt, and the restaurant and washrooms spotlessly clean. A good experience until we both got a major MSG "hit" half an hour after eating, a shame and will be the only reason we won't return.

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Bao Chau Vietnamese Restaurant2717 E Hastings, Vancouver
Vietnamese Home Cooking: Great Food - Great Value
Submitted Thursday, November 5, 2009 - 6:04pm [Dine in]

We've been going to this restaurant for over 10 years, probably an average of 20 or more times a year, and have found the food to be consistently good - the measure of a good Vietnamese restaurant is how many Vietnamese people eat there and it is always packed lunchtime and early evening with Vietnamese people, mainly young couples and families in the evenings and workers at lunchtime, getting their home cooking fix. The rice dishes are outstanding, great and authentic flavours and marinades and perfectly cooked rice: I have to disagree with the previous reviewer as we have tried and enjoyed all the grilled meats and never had a bad experience - my wife is Vietnamese and we've eaten in just about every Vietnamese restaurant in the Greater Vancouver area and we always go back the Bau Chau for comfort food and judge new restaurants by the Bao Chau yardstick. The pho dishes are good though they do use msg which is a minus for me. Desserts, especially the Che Bau Mau, are great. Service is fast, friendly and efficient and the owner and his wife always take the time to check that you have enjoyed your meal. Spotless after a recent facelift, this is one of our favourite family restaurants and our kids now bring their friends here for good value, authentic Vietnamese food.

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Closed
Chau Kitchen & Bar1500 Robson Street, Vancouver
Disappointing Experience
Submitted Monday, October 5, 2009 - 1:19pm [Dine in]

Saw your reviews of Chau Kitchen and decided to dine there last night. Five of us, two of us with our Vietnamese wives, who between us have probably eaten at most of the Vietnamese restaurants in the Vancouver area, and extensively in Vietnam and in Vietnamese restaurants in other major cities throughout the world so have a very good idea of what good Vietnamese and Vietnamese fusion food should be. We were very disappointed by the food and very unhappy with the service we received. The waitress advised us that the menu was a tapas style so we should order at least two items per person, which we duly did, enabling us to try most of the items on the menu which we thought was somewhat limited in scope and certainly unambitious. Portions were very small, prices much higher than we've seen in any other Vietnamese restaurant in Vancouver. Service was abysmal: very slow with no offer of refills on tea, one item completely forgotten from our order (spring rolls), two desserts we ordered subsequently were found to be "sold out", plus I didn't check the bill carefully enough and found after we'd left that we'd been charged for the desserts we didn't receive. This is also the first Vietnamese restaurant I've ever been in where a request to the waitress for more nuoc mam was met by a blank stare - "what's that"? There was no apparent management presence in the restaurant during the whole two hours we were there. The food was unimpressive, one item had to be sent back as it was too burnt to eat, and the rest was bland and certainly not worth its inflated price. Final conclusion: over-priced, poor service, mediocre food and a generally poor experience we certainly won't be looking to repeat.

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