Well, a Triple-A rating in a sense. On recommendation of someone that visited a couple of years ago, we were looking foward to a good Indian meal. Finally went today for a late lunch, and I can't recall ever having been more disappointed with a dining experience.
Against better judgement (and I wish I had read the recent reviews first), I was talked into the buffet. There was a function being held in the private room, and maybe it was just bad timing, but all we got was cold leftovers after the queue was done. Servers tend not to refill the food until it is completely empty first - so that means if you're behind the person that has just finished the chicken or naan, you're outta luck. Whatever we did get (gravy and rice and a piece of chicken) was cold and completely flavourless. I can't recall a worse Indian meal - and I know my Indian food!
Service was basically non-existant - my experience (or lack thereof) was pretty similar to many recent reviews.
Value-for-money was the worst I have ever experienced - even for an overpriced city like Van. $35 for 2 lunch buffets and a chai?! Generally, my experience represented incredibly poor value. Curse mental conditioning, but I wished I didn't leave a generous tip - it didn't even occur to me not to leave one. But I could've kicked myself later for leaving one, and I have never felt that way about any other establishment before. Put it this way: even if the prices were halved (I took a look at the menu as well), it would still represent amazingly poor value-for-money. Seriously, you are much better off getting a President's Choice box dinner and then setting fire to the change - at least you would be reasonably well-fed and entertained.
Ambience can be summed up in one word: tacky. How tacky? Try plastic on the fabric seats of otherwise battered patio chairs. Why would anyone even think of holding a function here? Complete mystery to me. I would rather starve than return. Generally, I wish I could give this place no stars, but 1 star seems to be the lowest it goes.
One miniscule saving grace: the chai was good, not great... just good.