I've been to many of the Taiwanese cafes around Vancouver and some in Richmond. I come here quite often because it's convenient and not bad, but I never expect that much out of these types of restaurants because it's more of a cultural and social thing than actual good food or whatnot. These types of restaurants are usually filled with teenagers or those in their twenties.
There's nothing really wrong with this place I guess, but there's nothing particularly special about it either. As with most restaurants, a lot depends on what you order and personal taste. You come in here expecting the best Taiwanese snacks and bubble tea in the world? You're going to be disappointed. You come in here expecting crap, you might be surprised. That being said, there are some things I'd recommend. Obviously, the pork hock is their specialty and I'd say it's pretty good, especially with the sauce, but not cheap. The hot and sour soup is pretty good as well. In summary, I'd say the snack type foods are quite nice but the meal dishes are sub par. I have to agree with another reviewer about the Chicken with Three Spice. Bad value and taste. Also, I would NOT recommend their curry. There was also another chicken dish that I forget the name of that I thought tasted good but the dish was FULL of onions and very little chicken. Definitely wouldn't say it was worth its price but that's characteristic of all Taiwanese cafes.
The attitude of the servers is to get you seated, give you your food, and make sure you're on your way as soon as possible. Because business is good, of course they don't want to lose customers who are too impatient to wait for an empty table. There are enough people working there for the service to be efficient, though its far from personal.