Having read positive reviews and recommendations over the years, a small group of us were eager to dine at the Bearfoot Bistro. What followed was a very disappointing meal, due to high expectations, the cost of the meal versus value, and sub-par service.
Great service can save a mediocre meal, and bad service can taint good food. In our case, we fell into the bad service category though there were also some mishaps with the food.
I feel that the evening got off to a bad start when we were pegged as low spenders. Bearfoot is renowned for their wine list, but a fine dining establishment should still provide good service regardless of the potential tip at the end. Especially when other tables in clear view are getting better treatment.
We were never offered ice water, and no one came around to fill our glasses with bottled water other than the first pour. When we wanted to order wine to go with the entrees, it was hard to get someone's attention and when he did get to our table, it was obvious that he did not want to be there once he saw that we only wanted to get cheaper by the glass wines.
For the most part the food was quite good and there were a few great dishes in the mix, but it was overpriced in light of the accompanying service and a few minor mishaps (i.e. grit in one of the seafood dishes).
If the service had been up to expectations, then it could have been a good evening despite the high price (we could have chalked it up to the tourist markup and happily paid the bill). As it was, we left feeling like we paid good money to be treated like second class citizens. It may be that this was a statistically anomaly for them that happened to hit many low points, but I won't be giving them a second chance.