My girlfriend and I saw this new place opened in Richmond and wanted to try it out, so today we and 3 of our friends went there to give this a try. The ambiance of this place is... well, it was the Hons before this place took over, so it's very standard Chinese restaurant decor. Dinner was 16 dollars, and as a buffet, it's not too bad. The food selection was pretty good; There was cooked Chinese food, seafood (with decent salmon sashimi too), and also a corner for dim sum (quality is quite decent too). Desert selection was not the greatest but it's ok. There was jello and mango pudding (standard Chinese stuff haha), and also some ice cream. My girlfriend and I particularly enjoyed their orange ice cream (they called it mango though, for some reason), but unfortunately, that was popular and it went out :(
All went pretty well and my girlfriend and I was actually thinking of taking her dad to here for his birthday dinner, but all of this change at the time when we leave. The owner (it seems like the owner) of the restaurant came to our table when we are done and was checking (we think he's checking) our table. He then picked up one dim sum bamboo basket which we have 2 chive dumblings left over. Those were left over because my girlfriend likes chive dumplings, but when she ate it she found out there is shrimp inside, which she doesn't like (we thought it's pork in the dumping, and there was no description of the food at the buffet counter). The owner picked up the basket and said to us, in a kind of mean tone, "no waste food", and glared at us.
I totally understand how these AYCE places would have policies to penalize people for being so greedy and waste a lot of food (e.g. take 30 salmon sashimi and just eat 5 pieces). We were not doing that at all. Our table was all cleaned except for that 2 dumplings. We feel extremely disrespected and the owner gave us the feeling that he is super stingy. We will never return to this place, and will not even complain to the owner to teach him how not to piss off their customers.