Not the most comfortable place to dine it but it's good enough. The reason I come here once in awhile is for the food!! Which I have to say is pretty darn good for the price. However, I rated 4stars instead of 5 for the food because the lack of variety on the menu becomes apparent after you've dined a few times. For example, items 1-8 are all noodle-soup bowls... and they're all the freaken same. I kid you not. Same noodles, same soup base, and sometimes even the same meat. On the upside most of the food here is either modest or quite generous in quantity and the my food is always served hot.
The 4 for value is well, they have great value! That is to say, the quality/quantity of food you get to price ratio is definitely above average. But it's not "oh my god I can't believe this, it's like I'm robbing them in broad daylight" type of value, it's just good. Unfortunately I noticed they recently (Dec 27th 09) increased the price of their drinks and a few of the more popular items on their menu.
The service is dependant on the amount of customers there are. If there are a lot, expect slow service. We're talking at least 20 minutes to get your food. However, if it's is average/notbusy your food usually comes within 5-10. Of course, this varies based on your order. As far as the waitresses are... ONE (the one with a really strong accent) is quite lively and always listens to any complaints/requests you may have and does her best to give you good service. Most of the other waitresses don't care too much for the job but hey, they still give you your food/drinks and pay attention and stuff.
In the past, the payment process was a real pain. THEY ALWAYS TOOK FOREVER! Even if we were the only customers there. As of late though they seem to be a little more efficient and the waiting time is less gruesome. On occasion though (apprx 1 every 3 times) they take forever.
Give this place a try! I swear it's miles better/cheaper than Denny's next door... expect great food, value, probably average-ish in all other aspects. If you're dining with a good friend or girlfriend/boyfriend, the below-average atmosphere is easily forgotten.