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trufflesKitsilano, VancouverSince September 4, 20077 Reviews
Average Rating
3 (2.8)
  • Food3 (3)
  • Service3 (2.9)
  • Value2.5 (2.6)
  • Ambiance3 (3)

Reviews

Displaying 1 - 7 of 7 Reviews Found
Capstone Tea & Fondue1429 Robson Street, Vancouver
Bad service, so-so service
Submitted Friday, December 28, 2012 - 12:09am [Dine in]

My friend and I went here last night with a Groupon--we'd made a reservation for 7pm, and even though the place wasn't even half full when we arrived, we were told to wait for a few minutes before they seated us. This became the theme of the evening. When we were seated, we were given menus and asked if we had a voucher, which we duly showed. We were told to look at the drinks section of the menu before our server disappeared and proceeded to seat and take orders from other customers who arrived after us. One table who'd arrived after us even got their drinks and their fondue sets before she came back to take our order.

At this point, I was a bit annoyed, since we must have been waiting for about 10-15 minutes before she finally came back to us after initially seating us. It seemed that she had either forgotten about us, or was ignoring us. We ordered teas (which are priced from $4-$6 a CUP, not even a pot! So no refills of hot water) and then again, we played the waiting game. This is a fondue cafe, so there really isn't any cooking to be done here, just some chopped up fruits and veggies, pieces of bread, pretzels that look like they came out of a bag you could by at the grocery store, little pre-made quarter-sized cookies, and cubed pieces of banana and lemon loaf, so we wondered what the hold up was.

Finally, our cheese fondue set came, and they brought the chocolate fondue set out at the same time, which had small balls of frozen ice cream for dipping in the chocolate. This meant if you didn't want your ice cream to be a puddle by the time you ate it, you had to eat it near the beginning of the meal, which felt strange, since we wanted to eat our cheese fondue first before moving on to the sweet stuff. Bad planning.

To make matters worse, they didn't bring us any fondue forks with the fondue, and after trying to catch our server"s attention and utterly failing (God, she was a ditz!), I lost my patience and just went straight up to the counter and told another server that we had been waiting for several minutes for some forks, and also the glasses of water we had also asked for, but which hadn't come. This server at least seemed a bit more on the ball and apologized--I pointed out to her that it wasn't her fault, but our server's who seemed to be clueless.

We finally got our forks and our glasses of water (which were tiny, by the way, and never refilled during the entire course of our meal--seems like Capstone is trying to make their money through the exorbitantly priced drinks, and is discouraging people from drinking free water) and started to eat. The food, as I mentioned earlier, is nothing special--for the cheese fondue we got baby carrots, grape tomatoes, chopped apple, red grapes, little pieces of bread that didn't taste fresh, grocery-store pretzels, and little pastry cookies. For the chocolate fondue, we got little balls of ice cream, pieces of pineapple, cubes of banana and lemon loaf, little cookies, a slices of banana. My first thought was, "I could easily do this at home myself, and probably do it better." Not a good thing to be thinking when you're out to eat.

About halfway through our meal while we were still eating, another server (not the original one, nor the one who brought our fondue forks) came to our table and presented us with the bill. She said something to the effect of, "No hurry, but here's the bill whenever you're ready." Both my friend and I were like, WTF? It was clear that we were still eating, and my friend even wondered if they were closing or something, but according to their posted hours they were open till 11 PM and it wasn't even 9 by this point. To me, that was the final straw in terrible service. Why present the bill to your customer in the middle of their meal? It made me wonder who these servers were, and if they had any worthwhile restaurant experience at all. I eat out a lot and these kinds of mistakes they were making were like something out of Kitchen Nightmares.

We finished our meal and left, very unimpressed. All in all, not a good experience--I have no desire to go back here, and would actively discourage friends and acquaintances from trying it out. One positive thing that came out of it though, was that it made me realize that I could easily do my own fondue at home and provide even better things to dip into it!

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Dae Bak Bon Ga1947 West 4th Ave, Vancouver
Could have been better
Submitted Sunday, August 8, 2010 - 4:27pm [Dine in]

I went here on Friday evening with a friend, had noticed the restaurant in the 'hood and wanted to check it out. When we got there, we saw that they had posters on the windows advertising what appeared to be great deals for the bibimbap ($5.95) and the spicy beef stew (($6.95) which both came with 2 sides each (non-refillable though). We went in and it being a BBQ place, smelled the cooking coming from the other diners' tables. We were seated immediately and given menus to peruse.

Prices on the menu seemed reasonable, but we decided to give the poster specials a try. We had to wait quite a while for anyone to come and take our order, and only after we waved the waitress down. I also ordered the steamed pork dumplings (6 pieces for $6.95) and a Korean roasted rice tea ($2.45). After we gave our orders, we then proceeded to sit and wait for another long period of time. They brought the tea out first, which came in a fancy glass tea pot with a glass tealight warmer. My dumplings arrived next in a bamboo steamer. Then they finally brought my friend's bibimbap. Then finally came my spice beef stew. Not huge portions by any means but enough. We weren't expecting too much portion-wise anyway considering the price.

Sadly, the quality of the food was...meh. My friend reported the bibimbap toppings to be quite flavourless, and my spicy beef stew had about only three slices of thin beef in it with a few sparse veggies and glass noodles. Sure, for the prices we were paying, I wouldn't have expected gourmet, but if you're wanting to draw in customers with your specials, you'd better make sure the specials are at least tasty so people come back again to try other things next time. Not so here. Even the two sides were just so-so--a dish of potato that was overly sweet, and a dish of kimchi that tasted a bit strange. I'm a kimchi addict and have eaten all variety of the stuff, and this definitely didn't rise about mediocre. The dumplings were pretty good, but you could get the same quality level elsewhere, and for less cost.

The waiters and waitress all seemed friendly, but also a bit harried--our waitress served our food forgetting to give us chopsticks to eat with, and my stew was served without a spoon. The power went out in the restaurant twice for about a minute each time, perhaps a reason for why they seemed a bit stressed. Hoping to give the restaurant a chance to redeem itself, we asked for a dessert menu and were told they don't serve dessert.

Maybe the other things on the menu are better (they have an all-you-can-eat BBQ option) but I probably won't come back here any time soon.

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Closed
Wanoma Izakaya867 Denman Street, Vancouver
Not too bad, but probably won't come back
Submitted Sunday, June 27, 2010 - 12:58am [Dine in]

I have some Japanese friends in town and they felt like going to an izakaya for dinner tonight, so we thought we'd try Kingyo on Denman, but as we were walking along we came across Wanoma which is right next door. We stopped to look at the menu and a guy who was also standing there told us that it was one of his favourite restaurants and that he went there all the time. With that endorsement, we decided to skip Kingyo and give Wanoma a try instead.

Despite being a Saturday night at prime dinner hour, we were seated right away (there were 4 of us) and given menus. The menu isn't that big but there were options for appetizers, salads, small plates, oden, etc. We ended up ordering the tofu appy ($8), the wanoma salad ($8), chicken karaage ($9), a black cod dish ($10), and the mixed sashimi plate ($19). We also ordered a round of beer ($5, bottles only, no draft).

The wanoma salad came first which consisted of a handful of greens and a very small portion of beef with a chilli miso dressing. It was quite tasty, but we were all quite surprised at how tiny the dish was. That was kind of the theme of the night--competently made food, but all very small portions (except for the chicken karaage, which was what I would call regular size). By the time we'd finished off our food, two of my friends were still hungry and ordered a big bowl of rice and a small plate of assorted pickles to eat along with it.

My friends (who are born and live in Japan) remarked some of the food was "oishi" (delicious) like the tofu and black cod, but I didn't get the impression that they were exactly overwhelmed by anything in particular. The service was attentive though, and one nice touch was they gave us little bowls (really, tiny, like a 2 tbsp serving) of some kind of pumpkin custard for free at the end of our meal.

All in all, competent food, good service, but weak on the value side. I'd like to give Kingyo a try next time, or maybe Guu or Hapa Izakaya which are all very close by.

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Ninkazu Japanese Restaurant4231 Hazelbridge Way, #205, Richmond
So Many Other Better All-You-Can-Eats Than This One
Submitted Saturday, January 23, 2010 - 4:36pm [Dine in]

For $12.95 per person for Late Night all-you-can-eat sushi, there are so many other places that are better than this one. The quality of the food is mediocre at best, and they try to fill you up with cheap stuff like giant servings of zaru soba (cold noodles) and lots of rice in the maki rolls. The rice had a strange texture to it too. Miso soup totally watered down, and things aren't served hot -- tea, gyoza, motoyako -- all feel like they've been sitting around for too long before they serve it to you. I ordered Korean BBQ pork and it wasn't even cooked all the way through -- when I pointed it out to the waiter, he tried to brush it off as saying "sometimes it's like that" instead of bringing me another one.

The only thing this place has going for it is its atmosphere -- large windows and cozy lighting. Otherwise, take your money and use it somewhere with better food.

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Great food for great value
Submitted Tuesday, August 12, 2008 - 11:06pm [Dine in]

My family and I decided to check this place out after having heard good things from a couple of friends. We were not disappointed! We decided to order from the table d'hote--my foie gras appy came with two sizable pieces, my halibut entree was perfectly cooked with a subtle but flavorful carrot sauce, and dessert was a frozen nougat with port-soaked fruit. My dad ordered the pork rack as a main, and it was huge! But big doesn't matter if the taste is mediocre; fortunately, that was not the case here--crispy pork skin on the outer layer, and tender meat underneath. For a top notch 3-course meal with more than generous servings, $30 is an amazing deal. We also added the suggested wine pairings--2 glasses of wine for $12. With delicious food and a wonderful atmosphere on the patio where you have a view of the vineyard, it was a lovely way to spend the afternoon. We'll definitely be going back again.

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Temaki Sushi2156 W. Broadway, #2, Vancouver
I'd go back
Submitted Friday, February 8, 2008 - 12:40am [Dine in]

I live in the neighbourhood but have never tried this place before until last weekend. I'd noticed the renovations and curiosity got the better of me. Went for lunch on a Saturday and it wasn't too busy so we were seated right away in one of their spacious booths. I'm not sure what the prices were like before the renos, but I was pleasantly surprised at the affordability -- lunch box specials starting at $6.95 and you get a lot of food. It's not the best sushi I've eaten, but for the price, it's more than decent, and the service was attentive but not annoyingly so. The atmosphere's clean and relaxed and they play soft music too. If you're in the mood for affordable sushi in a nice place, check this place out.

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Closed
Mahek Restaurant & Lounge2839 West Broadway, Vancouver
Fantastic food, so-so service
Submitted Tuesday, September 4, 2007 - 1:20am [Dine in]

A friend & I went here tonight. At the beginning, it didn't bode well--we were seated within 5 min but they were understaffed & not prepared for the numbers of people that kept coming in. We ordered the chicken saag, lamb vindalloo, & the bhindi do praza along with rice & naan. After waiting 25 min the food arrived--once we tasted it, both of us agreed it was totally worth the wait & lacklustre service. The saag had large tender pieces of marinated chicken breast, the bhindi do praza was well-spiced & not overdone, the lamb vindalloo was one of the best I've ever eaten--packed with flavour, perfectly cooked. Amazing. With all three dishes, you could taste the freshly ground spices; it made such a difference.
We also had lassis which were tasty and took the edge off the heat. By the end we were stuffed with no room for dessert, & had leftovers. Between the two of us, we spent about $60, well worth it since portions are generous & flavours incredible.
Apparently this is a 2nd location, the original one’s in Surrey, so maybe the slow disorganized service is part of the growing pains of expansion. I've been told the lunch deals are good, but regardless I'll definitely go back.

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