tritzillaSouthlands, VancouverSince April 9, 20092 Reviews
(1.6)- Food
(1.5) - Service
(1) - Value
(2) - Ambiance (2)
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(1.6) (1.5) (1) (2) (2)Came here with 3 girlsfriends with Living Social Deal. Food was average, salad, salmon on wild rice and lentals and brownie for dessert. The deal was good, two could eat for $40.00. Drinks were expensive, service was terrible, nothing against the girl, she was polite and nice but just didn't know how to serve. Never asked us if we wanted more drinks, and we had to ask for coffee with our desserts which came after we had finished dessert. Pictures of naked women on the menu, and a large one by the door. They also were showing a movie on the tv that had some scenes that almost made me choke, on my dinner(like soft porn). The manager or whoever man at the door was not welcoming and really seemed like he wanted to be else where, no smile, nothing. As we left, passed the server and same man, we all said Thank you as we were leaving to no reply from anyone. Not worth the time, or the money, so many better places in Yaletown, if this is how they do business I can see them closed in a year.
We went this the place on a Sunday evening, there were 5 of us, we were seated in their only large booth, which was nice that we got it.
We ordered the sushi boat and a few dinner entrees to share. The sushi boat ( which was quite pricey) came not on a boat like the picture in the menu but a large plate. Very poor presentation. We ordered chicken kaarage, which came as the appetizer, and only 3 pieces. We asked the waitress about it, and her response was, "we have an entree and an appetizer, you just said chicken kaarage, I didn't know what you wanted, that is why the appetizer came." we didn't think it was our fault and since she was so rude we said sorry, and asked her to please change it to the entree. The rest of the meal went down hill from there, we had to ask for everything twice. We asked for two forks, one was brought, we asked for side plates, only 3 were brought, but there are 5 of us. The sushi and sashimi was tasteless, and the sushi rice was too sticky. The deep fried oysters came to table cold like they have been sitting for a while. Not once did the waitress ask us how everything was and it wasn't until the bill came we realized our chicken kaarage never came but was charged to the bill.
This is the poorest excuse for a japanese restaurant, it is clearly opened ( apparently they just had a grand opening too) to churn through customers and there is no pride in what or how they serve their food. The location is on Robson and it had a steady stream of people coming. Our party heard another lady complaint about her food to the waitress as we were leaving, and saw the waitress walk away and roll her eyes.
I would NEVER eat in this restaurant again even if you paid me. The staff are rude, and food quality is poor.
