We ordered a 50th birthday chocolate cake but received a bland, 'milk chcolate,' buttery, salty, coffee tastingc cake...
Submitted Friday, April 7, 2017 - 3:37pm [Dine in]
Unfortunately, the cake was terrible. It was for a 50th birthday (very special opportunity); we went there because we had been referred and our normal baker (Fratelli's) was away on holidays. We felt very disappointed in the cake, the service from head office staff and then the owner, afterward. It was bland, didn't taste like chocolate. It tasted more like butter, salt and a little bit of coffee. When we complained they justified it by saying they use milk chocolate, not dark chocolate, butter has salt in it and asked us if we were Chinese (?)...said they hadn't had a complaint in 41 years. So, apparently the take away is, if we were Chinese we would have been happy. We asked for our money back because we would never return and they said no.
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