Upon the recommendation of a coworker, my girlfriend and I decided to check this place out. We were greeted by a smiling waitress who attended to us immediately. My girlfriend ordered the Vancouver Burger with fries, and I got the Works Burger with a side of Coney fries. After a wait just over 10 minutes we received our food and went to work.
Everything on my plate was delicious, and served in generous portions. The burger was done just right, the bacon was crispy, and the lettuce was fresh. Unlike a number of other burger chains I have tried, the condiments did not overflow and overpower the taste of the burger itself, which was a nice change. The coney fries were essentially a heart attack on a plate, and would be on my "last meal" request for sure. A guilty pleasure, but worth it. I didn't have any room left to try a shake (truthfully, I only managed to finish my meal since it was my first today), but it is my understanding that they are amazing.
My girlfriend found the Vancouver burger to be above average, but was not a fan of the guacamole they used. Her fries were average, on par or better than most burger chains but nothing in comparison to Fritz or any other place that specializes in fries. About what you would expect, really.
The service throughout the meal was attentive and friendly. Our water glasses never dipped below half full, and moments after our food had settled and we were ready to go, they came over to check on us and see if we wanted the bill. We will definitely be going back.