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TravotSurreySince October 15, 20081 Review
Average Rating
2.5 (2.5)
  • Food3 (3)
  • Service1 (1)
  • Value3 (3)
  • Ambiance3 (3)

Reviews

Displaying 1 - 1 of 1 Reviews Found
Closed
Dragon Palace45 8th Street, New Westminster
Service is TERRIBLE!!!
Submitted Wednesday, October 15, 2008 - 1:41am [Dine in]

i dont like the service there...
food is acceptable but then the service isnt good at all.
(sorry!)

when we got our table... they didnt bother giving us a menu thing to tick off... we had to ask for it.

the waitor/waitresses seem to hate you. they dont smile at you at all...
(thats the only thing i dont like.)

i asked for boiled water and the waitress was like "okay" then she never gave it to us.. then we had to ask this guy for it and he gave it.

One of the waitress there is very rude to us just because we cancel one of the entree (because we waited for 20minutes).

Besides, the plates and bowls are very dirty. There are stuffs on it and touches oilly. I asked the waitress to change for me, but what I got is another oilly plate. And she seems very impatient.

I guess they could care less with customer satisfaction when the line is still long outside the restaurant.

If you don't care about the service, then this place is not bad, the food is not bad either, just the service and poor management need a big improvement.

Don't let the glitter of the new decorations blind you from this persistant service problem. I would suggest not to go to this resturant unless their service improved. Otherwise, you will have terrible experience.

  • Food
  • Service
  • Value
  • Ambiance