The customer demographic shows many of the customers are non oriental. This usually means the Pink Pearl food quality is not attracting the oriental customer base.
Dim Sum is usually packed on the weekend. I find the food quality OK in comparison with other newer Chinese seafood restaurant. Some of the "hot" food on carts are warm at best by the time it arrived your table. The pricing of dim sum dish is not clearly marked anywhere. IN fact, when you asked the server about the price, the common response is they do not know.
Dinner really shows how bad Pink Pearl fares with other Chinese seafood restaurant. The place is at most one quarter full (with the exception of banquet) and oriental customers are few and far in between.
My last dinner there was a month ago and it was a real bad experience. We ordered a pre set dinner for 10. Majority of the dishes were tasteless. The shark fin soup tasted like hot water mixed with soya sauce. Really bad!
I complained to the manager and asked him to taste it himself. He tasted it and agreed with our comments and did nothing to fix it.
My recommendation is STAY AWAY from Pink Pearl. You will feel like a fool wasting your hard earned money.
Pink Pearl used to be a great place to go. Given the many new restaurants in Vancouver and Richmond, Pink Pearl is like a run down place continuing looking for the bottom.