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thomas mackeyvalleyview kamloops bcSince May 7, 20171 Review
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Displaying 1 - 1 of 1 Reviews Found
McDonald's1465 W Trans Canada Highway, Kamloops
Incompetent staff and management
Submitted Sunday, May 7, 2017 - 12:08pm [Take-out]

On Sunday (5-7-17) I placed an order for coffee in drive-thru, confirming at both the 1st and 2nd window that my coffee was made with milk&sugar, but it seems english comprehension is not strong suit of the staff at this restaurant.
I entered the store to get my correct order and talk to management, but regrettably the store manager refused to answer me and turned her back on me.
Another counter staff member did manage to get the right coffee to me, but I am left with a feeling of extreme dissatisfaction with this store and it's management - obviously the customer is not in any way important to the store and I wonder if this is reflected by upper Mcdonalds' management?
My business will be going to Wendys or A&W from now on.

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