Submitted Monday, August 11, 2008 - 2:23pm [Dine in]
I'm not so good at writing reviews, but I just wanted to say that Shiro is probably one of the best sushi houses in town. The food is tasty, though maybe ever so slightly more expensive than your average sushi place. But a plus is that it's actually handled with care, and I think that makes the experience all the better.
The service has so far always been friendly, you're greeted just like you would be in Japan. One time I was there, one of the staff (possibly on his break maybe?) was just hanging around the dining area and when a group of guests were leaving, he pretended to leave with them, saying goodbye and thanks to the rest of the staff. It was quite funny.
And at the end you get a small packet of Pocky. Overall, a very nice small restaurant. Just get there with time to spare during dinner times.
Was this review helpful? 1 / 2 users found this review helpful.
When this restaurant first opened up, it was actually fairly decent. However, in the past couple years, it's gone downhill. The food itself is passable. You get what you pay for at an all you can eat place. The service on the other hand, is horrendous. Here are the highlights from my last visit:
1) Went for dinner with a group with a reservation. Took probably 5 minutes to get our table. Not a big deal. But took another 10 minutes to flag down a server instead of having one come to us to take our order.
2) Our server spilled hot miso soup on one of our friend's legs.
3) The same server returned with a tray of pop and spilled it all on the seat, drenching another friend's pants. No apologies from a manager or any form of compensation was offered.
4) And the last kick in the junk was when we asked for our bill, they left the gratuity on it! There was no way any of us were leaving a tip for that kind of service.
One more story, though not mine... A co-worker just went there for lunch last week. He had made a reservation for 26 people, but only 19 showed up. At the end of the meal, he was still charged for the 26 people instead of just the 19! What kind of policy is that?
I beg you all not to ever eat at Fish on Rice!!
Was this review helpful? 1 / 3 users found this review helpful.