Entered the restaurant, and it was incredibly busy but the waitress was friendly and told us to sit wherever we wanted and she'd be right with us as she was alone and ringing up a rather large group who wanted their bills split in a complicated manner.
Took a while, but when she finally did come for us, she was incredibly friendly and the first thing she asked was whether we'd ever been to a grill. We hadn't, so she sat down to explain how the process worked, she was incredibly clear and we really appreciated that. She took our orders for soup (only two choices - hot and sour, and corn chowder).
There's a wide array of meats - off the top of my head I remember seeing two or three types of beef, one was teriyaki.. chicken, pork, lamb, and a special 'house marinade meat'; but I was more concentrated on the seafood! There were scallops, shrimp, prawns (basically really large shrimp that was cut up :P), squid and some other things that I can't remember but didn't pick because I was scared I was racking up too much weight.
There was also a LARGE amount of vegetables - even banana chips - I picked cabbage, sprouts, onions, carrots and mushrooms though there were way more choices, and some tofu for the vegetarians out there!
Sauces were fun to pick - again, quite a number of them, I went for sesame oil and their special chili sauce with garlic and ginger while the bf went for a mix of teriyaki and black bean.
After handing our bowls to the chef, we went back to our table and were pleasantly surprised to see our soup and drinks waiting there for us! I went for corn chowder while the bf went for hot and sour.
I'm sad to say that if you come to The Mongolie grill, you definitely shouldn't be looking forward to the soup as hot and sour was like cold water with a sour tinge to it, and some unidentified vegetables while the corn chowder had plenty of mixed veg inside, but it too was tasteless, kind of like a thick tasteless gravy. We doused our soups in salt and pepper (there were some other condiments like this black sweet sauce and soy sauce which I put in too) just to give it a bit of flavour.
The food arrived a few short minutes after, and we were pleasantly surprised - we'd been dreading it having had tasteless soup - but it was really yummy!! It might just have been just that we picked the right sort of combination (my seafood went well with the sesame oil, garlic and chili) while the bf's combo of chicken, beef and lamb went really well with teriyaki and black bean sauce; it was all in all thoroughly filling with the rice and wraps. I preferred the wraps but my bf preferred rice so it was all good. Be careful though as the wraps are the chewy kind and not something that everyone might like. You can top up the rice (or at least, we managed to, but I think this might depend on the waitress)
*The best part? We had gone in after 9.30 so we got the 2 for 1 entree deal - you get up to $15 off on the second entree, which was amazing! We asked the waitress if this was a time-limited offer, and she said no. So definitely something to think about if you're hungry after 9.30, as the promotion is on every day of the week!
All in all, a good experience. Cheap, filling and tasty. You pick your own food and what you'd like on it, so it's not like anything can go wrong.
For all those trashing the service in earlier posts, I believe that those waitress have been fired, as the waitress who served us was quite chatty and told us she'd only been hired two and half months ago. The only gripe I have is that the restaurant smelled like pee - but besides the smell it was a good ambience, they even had candle lights on the table and a TV for those of you who'd like to watch sports :)