Submitted Tuesday, June 24, 2008 - 10:29am [Dine in]
TERRIBLE FOOD AND VERY RUDE STAFF.
As a Kits resident, I have been to The Naam several times before. Over the past year especially, I have noticed a steady decline in quality and service. This past Sunday morning was the final straw and a total deal breaker.
I showed up at 9:30am and of course it was packed. Due to the number of people, I can live with the 35 minutes it took for our breakfast to arrive. I do like the atmosphere, so it was fine.
What was not so fine...? When the breakfast did arrive, it was stone cold. I called the waiter over and she took the plates away without saying a single word. Again, without a word, the plates came back literally one minute later and they were piping hot. They had MICROWAVED it!!! To make things worse they now had my HALF-EATEN sausage on my girlfriend's plate and they also had the toast switched. I called the waitress on it and she admitted that they had been MICROWAVED. What kind of restaurant does this...? This an atrocious approach to food prep. I cannot understand why this place is still so popular. West Kits is in desperate need of a real breakfast spot like Slickety Jims.... Someone please help us.!!!
Was this review helpful? 8 / 10 users found this review helpful.
Submitted Thursday, October 19, 2006 - 4:18pm [Dine in]
If you've never been to Japan and you're wondering what sitting in a Japanese pub on a Friday night might be like, then look no further.
The food is excellent and very authentic. The service is pretty solid - friendly but they're so busy that you might have to flag one of them down occassionally. The atmosphere is fun, loud, and authentic Japanese - the servers and lots of the customers are Japanese.
This place can be very busy, so your best bet is to make a reservation - otherwise you can easily wait for an hour.
Don't let the outside appearance turn you off - it looks drab but the inside is much better.
The only criticism is that they have a very limited beer selection.
Was this review helpful? 5 / 7 users found this review helpful.
The only thing keeping this place going is that it's cheap...
Submitted Thursday, October 19, 2006 - 3:42pm [Dine in]
The food is mediocre at best - it's the typical mass-produced, cheap sushi that you get at the all-you-can-eats. The service is attrocious - the waitress who came over initially was MIA after we placed our first order. In order to place a second order we had to actually call a guy over and he was snearing at us while we gave him the order. Unbelievable.
This place is a joke and I will never return.
Was this review helpful? 3 / 4 users found this review helpful.