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SoupGuyunknownSince October 10, 20082 Reviews
Average Rating
2 (2)
  • Food2.5 (2.5)
  • Service1.5 (1.5)
  • Value2 (2)
  • Ambiance2 (2)

Reviews

Displaying 1 - 2 of 2 Reviews Found
Closed
Corner Suite Bistro De Luxe, The850 Thurlow St, Vancouver
Service without a Smile, with 'Cakeage' Fee
Submitted Friday, June 11, 2010 - 9:30pm [Dine in]

Our group of 17 had recently made a visit to the nearby jaunt to celebrate a much deserved birthday party. We did not have any expectations upon arrival, as the joint had changed hands 3 times in the past 3 years. As our group convened, we began with our drink orders, which was disappointing, as they only had 'local' beer. To our surprise, they actually ran out of a particular beer. This is surprising, considering their beer selection could be counted with 2 hands. We ordered a variety of cheeses, which was quite satisfying until the main course came, the pork belly is a write off, unless you like the taste of the ocean. Extra salty to make up for the dry protein. The final course however was where the stool hits the fan. We had brought in a DQ cake, valued at $35, to our very unpleasant surprise, their was a $5 'Cakeage' fee. Now, we ain't sticklers to forking out for this, but we had 17 in the group! Yes thats 17X5, more than double the cost of the cake! WTF! We only wanted an explanation, but the floor manager was too shy? chicken? incompetent? whichever the case to explain in a diplomatic manner the source of the fee. Instead, we were treated like a group of whiners and were given a $5 refund, without as much as a word. Its not about the $$, which I gladly forgo, but the principle. We will not be going back to this place.

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Jang Mo Jib1719 Robson Street, Vancouver
Service on a severe decline..
Submitted Friday, October 10, 2008 - 5:38pm [Dine in]

This had been a staple of traditional Korean cuisine for myself and friends for many years. Its very disappointing to see such a well establish name going down the slippery slope of a has-been restaurant. The service level is less than stellar on our last several visits. Their business model is based on maximizing on filled seats, rather than customer service. Many a times, we were asked to wait for 10-15 minutes, because they didn't want to seat 2 on a 4 person table. There are many other good Korean restaurants along the Robson strip, who serve similar and better entrees with emphasis on service.

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