Worst dinner experience EVER!! We were totally ignored by our server! But the server was chummy with all other tables! He never said a word to us on his own.
Submitted Thursday, September 16, 2010 - 8:54pm [Dine in]
Very disappointed with the service!! We came in with good expectations based on the ratings. Don't get me wrong, the food is good but we were treated like low class people from the minute we were seated. The owner was our waiter. He came to ask what we wanted to drink at first. We said we didn't know so he said he would come back in a few minutes. He came back 10 minutes later. I ordered my meal and asked what they had to drink besides the wine menu. He just replied well what you like? Coke? And then he made some lame joke. So the food came in a timely manner, he confused the dish between my husband and myself. Put our plates down and walked away. Never said enjoy your meal or anything. Never had a follow up with how he food was. The restaurant had 4 other tables at about 30% capacity. One large table of 7 had several bottles of wine shared for tasting. They were from out of town. He was all chummy with them asking how long they were staying and where they were going next. After we were done, a female waitress/busgirl came to take our plates away. She was alright much more helpful. The owner came to bring he coffee/dessert menu. Walked away. As we ordered dessert another couple came in and was seated next to us. He explained to special of the day in detail to them. What gives? Maybe he's racist and doesn't like Asian people? My husband is white... Anyway it's too bad. The food is really good but I don't like being treated so poorly. Nothing was said to us. The guy who seated us was nice. He talked to us about the weather... Well we are NEVER coming back. I scout locations for those daily coupon deals. Won't be recommending this place!! What a shame. They could have made some money.
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Submitted Tuesday, October 11, 2005 - 1:57pm [Dine in]
I was there for a birthday dinner with my family. We had about 18 people there and one of us got our meals last after everyone else had finished. Management still wanted to charge us full price for that late meal. They should have discounted considering they automatically charge 18% gratuity for parties of 8 or more. We're not going back there next time. They should have given us that free meal for being late... since they were about 45 minutes late after everyone else got food. I would not recommend, their excuse was oh well large party and the restaraunt was busy that night. They are always busy!
Was this review helpful? 8 / 9 users found this review helpful.